|Flights Arrive in||Genoa Cristoforo Colombo|
|Flights Depart from||New York John F Kennedy Intl|
Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy.
Lufthansa is always high quality
I dislike how one must stow the entertainment system so early before landing
The willingness of crew to accommodate passengers, comfortable seats very little of turbulance
Everything was OK
The flight was nice and the people were friendly and good
My stroller’s leg got broken and I did report
Slight delay in departure
Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time.
Worst service, disgusting food, no organization, pettiness with measuring the size of a carry on (including the wheels) at JFK and charging $100 for international standard sized bags (less than 21.5 inches), racist behavior from the flight attendants against anyone who is not Russian, little to no communication with passengers, flight attendants started arguing with people for no reason
Allowed 2 suitcases per person, served food, new planes
Limited entertainment options
New York John F Kennedy Intl (JFK) United States
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