Find Cheap Flights from New York John F Kennedy Intl to Italy

it was on time

it was a poor food choice again.

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

flight wasn't full

Ancient plane

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

On time, check-in fine if you allow plenty of time, leg room good,

Choice of movies, food mediocre

Not full, attendants went out of way to accommodate seating requests

MeL and wine

3+3 seating in biz class

Crew arranged to change seats so my left leg had an aisle.

Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle.

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Food and service

Entertainment lacking on a transatlantic flight

* The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

* They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

Everything

N/A

Boarding process was very orderly. The 2-4-2 seating arrangement is quite nice for economy as it is a bit more spacious & comfortable. Sat in window seat with a huge compartment storage next to me by window - great for easy access to electronics, etc.. Great movie selection. Short and efficient flight and my fears about basic economy ticket were dissipated as I was able to check a bag and get better seat assignment at airport.

Slow service, not served dinner until almost 10pm. Lights were never turned down so difficult to sleep altho I had eye mask and noise cancelling headphones. Seats are not super comfortable but if you bring neck pillow and blanket it’s better.

Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!

I liked that I was able to lay down because there was nobody next to me, after having been awake travelling for almost 48 hours it was VERY welcomed. The food was very good except for the breakfast. The bag of mixed dried berries and cranberries were horrible and the yogurt gave me wicked heartburn. The fact that the flight had no problems, almost no turbulence to speak of, and we got there on time are definitely the reasons why I was overall happy with this flight, afterall, safety comes first, everything else is really nothing.

I would rather have travelled on british air and NOT American Airlines! the plane was old and did not have your own TV to watch with different genres to choose from like most airlines offer today, instead I had to watch horrible NBC programming and CONSTANT commercials FOR NBC. Horrible. Thankfully it was a night flight and I was exhausted and slept for almost the whole flight. Had it been a day flight, it would have been a different story I guess and more towards a disappointing story. Next time I will spend the extra money and fly on Alitalia for sure. Someone should let the airlines know that when their flight is predominantly Italians, that drink ESPRESSO, they should offer espresso instead of the horrible watered down american coffee.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

Flight was cancelled.

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

Great food

Economy is cramped for 6’3” passenger

They we're on time and orderly boarding.

I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN.

Good

No tv for an 8 hour, overnight flight.

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

Crew and food was good

Crew was amazing

Flight was delayed

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front

Nothing!

Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything.

The entire process from boarding in Chicago until arrival in Athens was very smooth.

Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible.

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Unwashed pillow and blankets, stains on the pillow

I liked everything !

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.

flight wasn't full

Ancient plane

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

They double charge me for the luggage and was very rude

Service was good and so was flight

I was charged 120 euro for two bags which Expedia did not notify me of. If I paid in advance it may have been less. Why wasn’t I notified in advance????

I liked everything !

Good airline teamed up with crappy American brings them down. Don't waste money!!

it was on time

it was a poor food choice again.

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

The food and service in general

The sets are'nt confortable.

They double charge me for the luggage and was very rude

Food and service

Entertainment lacking on a transatlantic flight

* The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

* They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

flight wasn't full

Ancient plane

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Good airline teamed up with crappy American brings them down. Don't waste money!!

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Everything

N/A

Having to pay for tea, coffee and water is outrageous Flight late.

Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!

HHad to pay for even basic drinks No entertainment

Kayak listing did not specify that luggage was not included in quoted price and had to pay $150 for each piece of luggage per leg.

They we're on time and orderly boarding.

I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN.

Smooth ride

Professional crew