Comfortable seating. Meal and snack included. Thought and car for customers was outstanding. They even had USB ports to charge small devices.
If it had wifi it would have been optimal. Also the ability to plug in electronics up to laptops at each seat. Something no airlines do for some reason is load the customers from the back of the plane first. It would be much more efficient and nobody would have to use an overhead compartment not near them, worrying about there personal belongings.
I'm not big "air travel" person. I don't do it often. But the flight over to hawaii was pleasant. Very pleasant. The flight attendants were cool. I didn't feel like punching anyone for being annoying. And that is a very honest answer.
Flight attendant on my aisle (I was in seat 14D ) must have had a bad day. Not once did she smile on the 10 hour flight. Matter of fact, she was grouchy. Seating was cramped as usual.
No choice on food selection. Had to skip lunch because of my allergy to cheese.
Apart from early boarding, there really were no benefits to being a premier club or pualani gold member...cramped seating.
Unable to check in online either with JetBlue or Hawaiian (tickets were purchased though HAL).
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