The plane was uncomfortable, the seats looked unsafe, the flight was overcrowded with many crying babies, the food was terrible. Turbulence caused the flight to take an hour longer, which was even more excruciating.
By far the strangest plane I've ever flown on and definitely not what you expect for a long international flight. The seats were so close together and the aisles were really narrow. It was like taking a spirit airlines flight for 10 hours. I later flew domestic on Turkish airlines and that flight was much better.
The crew was very helpful
Instructions for passengers were given clearly
The plane was very small and tight.
Everyone had carry-on luggage but the cabin didn't fit! some people even had carry-on items larger than the cabin dimensions!!
Food was cold and not tasty
Everything went smoothly. No lost bag. Food. Crew spoke English unlike on Aeroflot. Flight didn't change gates without notice(again unlike Aeroflot). Turkish flights left 30 minutes late but arrived on time, so did not feel rushed to catch connecting flights.
Food was mediocre. Ticketing crew were mediocre as well. Reassurance that my checked in bag would make it was half-hearted and non-committal when I asked.
We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.
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Aeroflot
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