Find Cheap Flights from New York John F Kennedy Intl to London (JFK - LON)

Everything was wonderful.What a truly great airline,i would definitely recommend Norwegian Airline.Food was veey good and i was in economy class.

The staff was very polite.

The flight was delayed close to an hour because a customer was rude and had to be removed from the plane. Also water was not free

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

The seating was tight. They never loaded my luggage. It took them 3 days to get it to me, over 48 hrs after reaching my destination. Absolutely unacceptable. Our experience with One World airlines in the past year has been terrible--Anerican, AirBerlin, and now British Air/Iberia. It looks like we will be going only Sta Alliance or independent airlines in the future

Nothing.

Good entertainment provision. Good complimentary meals provided.

Cold air temperature.

Great crew

Nothing

Seven hours before my flight, I got an email from British Airways saying my flight was cancelled and I had been rebooked on a flight the next day. I called them immediately and was told the flight was cancelled because of inclement weather on the route. I checked the national weather advisory and saw no such weather alert. The service rep at BA told me there was "absolutely nothing" she could do, at which point I asked for a manager. I waited for almost 30 minutes, and once the manager came on I was put on a flight that same night, on a different airline. If I hadn't pushed back and demanded a more reasonable accommodation, they would have done nothing to right their wrong. For this reason I am extremely unhappy with my experience with British Airways.

Wifi spotty

The plane was not full

I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc.

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

Virgin have flying down to a fine art and always worth the premium economy experience. As a business traveller I always try to book Virgin where possible.

The meals were terrible

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

On time - great crew - smooth flight

Not a lot of legroom and on return journey my entertainment screen would not work

food made me sick, the seat wouldn't move back, the screen for the "entertainment" was out of focus

Empty flight, so got a row to myself.

Itinerary had a narrow 40 minute window to transfer, takeoff was delayed thirty minutes, missed flight.

The plane was uncomfortable, the seats looked unsafe, the flight was overcrowded with many crying babies, the food was terrible. Turbulence caused the flight to take an hour longer, which was even more excruciating.

The flight left 2.5h late but met expectations. The accrual flight was mostly fine. The Friday caused many problems

The delay caused many to miss my connection resulting in 2 additional flights and 7 more hours to reach my destination. Given that, it was not surprising that they lost my bag and took a full 5 days to recover it, severely complicating and nearly ruining my trip

Good crew

Changed plane at last minute to old 777-300, uncomfortable seat did not lie flat, food very average!

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

Modern plane, decent leg room. Didn't try the food or entertainment, just went to sleep on this red eye flight.

Air conditioning was very chilly, I wore a sweater to sleep which is very rare for me on a flight.

The flight was two full hours late leaving. We missed our connection after already having missed another. I understand half an hour our even 45 minutes but 2 full hours? That's not ok.

The space between seats for an international flight was unforgivable. I felt insanely claustrophobic. I couldn't take it. The food was ok but not everyone even got it? This was a bare bones flight on niceish airplane.

So the rumors were true. Poor customer service. Lengthy delay and the chaotic boarding. Appalling.

See above.

Loved everything about my flight. It left and arrived on time, crew were very polite, food selection looked great( I didn't purchase anything), and my check in & arrival process was smooth.

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

In flight movie selection was good.

Food was palatable.

Guests were boarded quickly. Crew was friendly.

Food was tasteless and bland. Crew was not very attentive.