Find Deals on Flights from New York John F Kennedy Intl to London Heathrow (JFK - LHR)

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

Based on the way that I wa treated, I am unable to find anything that I did like.

Unprofessional, lack of manners. Customer service for tap is awful.

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Virgin have flying down to a fine art and always worth the premium economy experience. As a business traveller I always try to book Virgin where possible.

The meals were terrible

The flight left 2.5h late but met expectations. The accrual flight was mostly fine. The Friday caused many problems

The delay caused many to miss my connection resulting in 2 additional flights and 7 more hours to reach my destination. Given that, it was not surprising that they lost my bag and took a full 5 days to recover it, severely complicating and nearly ruining my trip

Good crew

Changed plane at last minute to old 777-300, uncomfortable seat did not lie flat, food very average!

On time - great crew - smooth flight

Not a lot of legroom and on return journey my entertainment screen would not work

food made me sick, the seat wouldn't move back, the screen for the "entertainment" was out of focus

Nice crew, food was good. 2.5 hour flight, so entertainment is not valid for this review.

However, the boarding was absolutely atrocious. They had two Dutch attendants dealing with a fully booked Airbus flight. I arrived at 11 AM and did not get to the front of the line until 1 PM. They actually had to take off later, as in, push the flight later, because of their inability to bring someone else to the check-in counter to help with boarding. For the Dutch and their famous understanding of efficiency and staying ahead of the curve, this was both frustrating and not understandable. Not really TAP's fault...

Boarding fast

Old plane. Floor lighting was duct tapped down... Very surprised to see. Nice that food was provided on a short flight but bread was ice cold and hard.

Flight 106 from JFK to London on Thursday June 16th was delayed 13 hrs due to a lost screw, realy, a lost screw. I lost 1 full day of my vacation and now have a new definition to being "screwed"!

Our flight attendant was very nice and the restrooms were ample.

We flew a 777-200 which was 15 years old and not to today's standards for transatlantic flights. The entertainment system was awful. Shame on American.

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

Flight crew

Older tv screens on seats with fewer choices in movies

Friendly, efficient staff. Very comfortable seats with lots of room. Food good.

Boarded about an hr. Late with no notice that it was delayed and NO chairs set out at the gate!

Crew was attentive.

I remember Virgin flights being so much fun. Food was awful. Seats were okay as far as legroom. I was in economy so I expect to be treated like cattle. I've heard of international flights having Wi-Fi. Virgin doesn't seem to offer that option. I was hoping to be able to work a little. I used to be a loyal Virgin Atlantic traveler and I've noticed a decline in quality since I last flew with the airline. I've flown other carriers, including British Airways and always preferred Virgin. I'll explore other airlines going forward.

Aircraft took off and landed properly.

Minimal to no food on the flight, plus size passenger next to me took up her seat and part of mine. No power outlets, no wifi, knees hit seat pocked in front me - basically it was like time travel, only I'm sure a stage coach was more comfortable.

Overall it was great! I would like to be able to be more detailed info about classical music selections, for example, Op, #, of the pieces. Also I wish to have more choices of foreign films.

Great Service, comfortable seats, good choice of movies

Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights

Constantly good AA service

The chairs have to be better for a 7h flight

Getting boarding passes. Kayak didnt give us the proper confirmation codes and they created a glitch on priceline that made it nearly impossible to get our seats ahead of time and because american airlines was a carrier for mwlaysian there was a lot of confusion in how to get tickets... could jot get them from internet had to go to ticket counter at airport... really annoying and high stress