Find Cheap Flights from New York John F Kennedy Intl to London Heathrow (JFK - LHR)

The crew was very nice. Quite helpful and pleasant.

The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue.

I booked via Kayak using Virgin Atlantic shared out to Delta. Check was confusing as both airlines used different flight numbers. When I went to check in with Virgin Atlantic they told me to go to Delta. When I went to Delta they told me to go back to Virgin Atlantic. I wound up checking in with Virgin Atlantic. Everyone was very polite but check in was confusing. Everything else was wonderful. Cutomer service was great from beginning to end.

Check in.

Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups!

Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight

Everything! Flight-Flight Attendants-Peanuts-Coffee-Pilot

I’d love to have a free fruit or veggie snack. Just a small bag

The seating was tight. They never loaded my luggage. It took them 3 days to get it to me, over 48 hrs after reaching my destination. Absolutely unacceptable. Our experience with One World airlines in the past year has been terrible--Anerican, AirBerlin, and now British Air/Iberia. It looks like we will be going only Sta Alliance or independent airlines in the future

Nothing.

Nothing

There was bad weather which understandably caused delays, however the communication during this eventual 16 hour delay was horrendous. We were told for the first two hours that we would be delayed each hour and then they would make a decision to delay another hour. This went on for 4 hours (the last two hours of which we did not receive any updates). The flight was originally scheduled to leave at 8:10. At 12:30am we were told our plane was at the gate and being prepared for us to board and the agent giving announcements said we were "guaranteed to leave TONIGHT". At 1am we were told that unfortunately the plane got to the gate just a bit too late and not the crew are not legally allowed to fly and the flight would be pushed back until 8am. At the time, I thought 7 hours was strange and I'd assume the crew would need more like 8-10 hours to rest. Unfortunately because we were told so late, all hotels were booked up. I live in NYC and would've gone home for the night however because we needed to be back by 6am (what the agent suggested), there seemed no point in leaving. We were not provided with any pillows or blankets until 4 in the morning. At 6am the next morning, we were told the crew needed "more rest time" and that our new departure time would be 9:30. How is it that the crew now needs more time? Shouldn't that have been figured out at 1am? Before we board, one of the agents thinks they will "lighten the mood" with the following comment - "Who would've thought a little bad weather would've caused this?" Absolutely not a time for jokes and people were very angry. We finally board for what we think is finally a 9:30am take off. No - now two new issues - 1, the co pilot is late (LATE? how can you be late when a flight has been delayed 16 hours) and 2, they needed to remove package from the plane for people who were no longer taking this flight. In the end, we took off around 11:30am which messed up a lot of peoples connecting flights, pick ups at the airport, etc. I will never fly this airline again.

Nothing, it was awful

They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!

In flight movie selection was good.

Food was palatable.

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible.

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again.

Head phone jack was not working in my seat.

Great plane Flight attendant Caroline fantastic

Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!

The flight was with some delay.

Flight crew were nice plane arrived safely

They nickel and dime you. I paid for extra leg room and then on way over made me pay to check bag (which was supposed to be free) and way back switched planes so never got extra room and had to pay for bag as well and now have to fight for my money back. I don’t like the feeling of having to always pay. If you want people to not carry on so much stop charging (especially on international flights) to check bags.

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

Nothing

The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options.

The configuration of seating in business class allows for no privacy and my connecting flight just had food and front seats for business class. Our three across seats were the same as everyone else.

The staff/crew were lovely!

Older plane, so no captioned movies.

Gave me a bagel before landing.

Boarding process was disorganized, no one helping adjust suitcases to maximize space (one guitar laid on its back instead of standing on its side took an entire bin instead of half), the flight attendant woke me up to lift my seat back because the person behind me wanted to eat. Their flawed design is not my problem.

I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible.

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again.

It was a comfortable, professionally (British Airways) managed flight at a good price.

Great plane Flight attendant Caroline fantastic

Lenght of flight

Babies crying :(

The seats rows are too close - high density.

Love the personal entertainment feature.

Would be nice to have more legroom in coach!

The configuration of seating in business class allows for no privacy and my connecting flight just had food and front seats for business class. Our three across seats were the same as everyone else.

This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again.

They have the most inefficient boarding pass that literally turns into a mob madness.

There were a lot of old movies in the offerings.

Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible.

Always nice to travel with this airline and I will be in the air with them again

It was really nice to stretch out and not have a full plane to fly overnight.

The staff are great very nice pleasant

Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice

Everything! Flight-Flight Attendants-Peanuts-Coffee-Pilot

I’d love to have a free fruit or veggie snack. Just a small bag

Price to get a little more space

That it got me home

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

Terrible movie selection

I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over

Lenght of flight

Babies crying :(

Did not have the special meal i requested

It was a comfortable, professionally (British Airways) managed flight at a good price.

Head phone jack was not working in my seat.

See above.

Always nice to travel with this airline and I will be in the air with them again

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

The seats rows are too close - high density.

Comfy. Adjustable headrests. Complimentary food and drink.

Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good.

Gave me a bagel before landing.

Boarding process was disorganized, no one helping adjust suitcases to maximize space (one guitar laid on its back instead of standing on its side took an entire bin instead of half), the flight attendant woke me up to lift my seat back because the person behind me wanted to eat. Their flawed design is not my problem.

Crew was great!

Boarding was not as efficient as it board by Group and I no indication on the boarding pass a group number.For Premium Economy, I would expect more space.