Find Cheap Flights from New York John F Kennedy Intl to Naples (JFK - NAP)

Great service, flight attendants were very accomodating, both reactive and proactive, and very knowledgeable.

The food was ok, a little soggy, and my headphone jack only worked when I pressed in the plug with my hand.

Staff friendly, free movies on the plane.

Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

The food and service in general

The sets are'nt confortable.

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

They double charge me for the luggage and was very rude

The food and service in general

The sets are'nt confortable.

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

They double charge me for the luggage and was very rude

Food and service

Entertainment lacking on a transatlantic flight

The food and service in general

The sets are'nt confortable.

The food and service in general

The sets are'nt confortable.

Great service, flight attendants were very accomodating, both reactive and proactive, and very knowledgeable.

The food was ok, a little soggy, and my headphone jack only worked when I pressed in the plug with my hand.

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Missed this flight due a layover and had to wait in the airport overnight.

The food, the amenities, the entertainment.

Boarding took too long, a little disorganized I’d say.

flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight.

The recline and comfort of the seat is good, and the map and entertainment system is OK.

The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case.

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

Food and service

Entertainment lacking on a transatlantic flight

Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Staff was nice

Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

SCAM! made everyone pay $100 for 1st bag when people had a right to a bag with the ticket they got! an absolute scam, and they forced us to pay $100 when it could have been $50 at check in but the website did not make ianyone aware of the BAG NOT INCLUDED issue then, in order to charge people more at the last minute, when they had no choice! UNACCEPTABLE! will never fly with them again!

Staff friendly, free movies on the plane.

Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

They double charge me for the luggage and was very rude

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

They double charge me for the luggage and was very rude

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

The food and service in general

The sets are'nt confortable.