No seatback entertainment options
The flip down TV we had facing us was broken and projected a double vision blurred image on the screen.
No electrical outlets
The aircraft felt like a relic from the 80's
A horrible looking sandwich - if you can call it that - was given free. We took it with us. It sat on the fridge for a week, no one wanted to touch it.
I flew a dog in baggage on the JFK to SJU flight. It took almost a hour to receive her in San Juan and then the crate was cracked. I am wondering what happened to my dog if it was jarred so much to crack the plastic crate. Five days and still nothing from Delta on the clsim.
I paid for even more leg room seat, had seat 1A, upon boarding noticed 1B was occupied by person with a dog, and the smell of dog was making my asthma act up, I asked for a seat change and was accommodated immediately without incident. THANK YOU TO THE STAFF N CREW.
This flight was terrible. I was delayed for an hour and a half because they haven't receive the 'catering'. I came from a connection with an 8 hour flight and was really tired. Also there was a lot of turbulence.
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