Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods
I like the courteous crew members, very cordial & attentive.
The long wait on the aircraft after all passengers and crew were on board waiting for the oxygen tank to arrive.
AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!
I love the variety of entertainment, it never fails.
I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!
Food not included with insane flight costs
Excellent food. Lots of food, drinks. Comfortable plane.
The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels.
A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels.
This terminal is not easy to find. You have to take bus from the main terminal.
Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding.
No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight.
IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas).
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