Find Cheap Flights from New York to Stockholm (NYC - STO)

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Sat 12/16
Sat 12/23
Any month
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Good to Know

Low Season:
February
Best time to beat the crowds
3%
expected price decrease
High Season:
July
Most popular time to fly
20%
expected price increase
Average Price:
$846
(avg. price over the last 2 weeks)
Good Deal:
$524
or less (round trip)

When to Book Flights from New York to Stockholm

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $524 or less.
The cheapest flight from New York to Stockholm was found 76 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is February.
Morning departure is around 3% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking New York to Stockholm Flights

How long does a flight from New York to Stockholm take?
An average nonstop flight takes 7h 20m, covering a distance of 3924 miles.
How many flights are there between New York and Stockholm?
There are 29 (nonstop) flights between New York and Stockholm per week, averaging 4 per day.
Which airlines provide the cheapest flights from New York to Stockholm?
In the past 3 days, the cheapest round-trip tickets were found on WOW air ($300), Multiple Airlines ($305) and Icelandair ($313).
Do I need a passport to fly between New York and Stockholm?
Yes.
Which airlines fly most frequently between New York and Stockholm?
SAS (3 times daily), Norwegian (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly New York to Stockholm?
For New York to Stockholm, Wednesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Stockholm back to New York, the best deals are generally found on Wednesday, with Saturday being the most expensive.

Book cheap flights from New York to Stockholm (round-trip)

Airports
Origin
New York
$300
only
$300
Newark
$340
only
$340
Destination
Stockholm
$300
only
$300
Wed, May 16
JFK
ARN
29h 10m
Mon, May 21
ARN
JFK
16h 50m
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

BWI
KEF
Okay 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

Wed, Jan 10
JFK
ARN
25h 25m
Wed, Jan 24
ARN
JFK
38h 55m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Jan 19
JFK
ARN
9h 50m
Mon, Jan 22
ARN
JFK
10h 50m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

Sun, Jan 21
JFK
ARN
7h 20m
Wed, Jan 24
ARN
JFK
12h 20m
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 22 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
JFK
ARN
Excellent 10.0

I didn't really know what to expect with Norwegian. Never flown them before. Also, the unclear check-in and booking process made me a little skeptical. All that disappeared as soon as I stepped into the plane. The flight was fantastic, and all the special features designed to help you sleep better and lessen your jetlag actually did wonders. I'm usually a wreck the day after flying but I now feel completely fine.

JFK
ARN
Excellent 9.3

I thought the plane was beautiful and kept well and the staffand staff were friendly and helpful.

I wish there was a music selection on the screen for entertainment

JFK
ARN
Good 6.3

The entertainment was very good. Perfect functioning

We were not given food and what was given out was absolutely terrible

JFK
ARN
Mediocre 3.0

Rude staff

JFK
ARN
Excellent 10.0

The seats were spacious and the flight attendants were nice!

Sun, Jan 14
JFK
ARN
15h 10m
Mon, Jan 22
ARN
JFK
17h 10m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 31
JFK
ARN
7h 20m
Wed, Feb 7
ARN
JFK
16h 10m
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 22 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
JFK
ARN
Excellent 10.0

I didn't really know what to expect with Norwegian. Never flown them before. Also, the unclear check-in and booking process made me a little skeptical. All that disappeared as soon as I stepped into the plane. The flight was fantastic, and all the special features designed to help you sleep better and lessen your jetlag actually did wonders. I'm usually a wreck the day after flying but I now feel completely fine.

JFK
ARN
Excellent 9.6

there was a 3 hour delay which made the wait with kids tough

JFK
ARN
Good 7.6

I would like for second party websites that book these flight for cheap to let the buyer know of all the other expenses involved including baggage check and meals.

JFK
ARN
Good 6.3

The entertainment was very good. Perfect functioning

We were not given food and what was given out was absolutely terrible

JFK
ARN
Mediocre 3.0

Rude staff

Sun, Feb 25
JFK
ARN
9h 50m
Wed, Feb 28
ARN
JFK
10h 50m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
LHR
Mediocre 2.0

See above.

Sun, Jan 21
EWR
ARN
11h 00m
Wed, Jan 24
ARN
EWR
11h 00m
Trip: 4 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
KEF
EWR
Okay 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

ORD
KEF
Okay 4.0

price

everything else

CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

Sun, Feb 25
JFK
ARN
7h 20m
Wed, Feb 28
ARN
JFK
16h 10m
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 22 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
JFK
ARN
Excellent 10.0

I think your website is very confusing. I tried to figure out if i had paid for a meal and i couldn't figure that out. When i got on the plane I asked the flight attendant and she said i had and that a lot of people had the same question. I explained that the website and the email confirmation just don't tell you anything.

JFK
ARN
Mediocre 2.0

I don't know where to begin. They didn't give us our boarding pass, we missed our flight, they made us purchase a completely different route for an outrages price, or new flight was delayed for 3 hours, they made us miss all of our connecting flights, they didn't have new boarding passes ready when we arrived late, they made us go through customs and re-check-in just to get on a connecting flight, they charged our card without or consent, and they charged us an international fee even we made all our purchases online. Stay clear!!!

JFK
ARN
Excellent 9.6

there was a 3 hour delay which made the wait with kids tough

JFK
ARN
Excellent 9.3

I thought the plane was beautiful and kept well and the staffand staff were friendly and helpful.

I wish there was a music selection on the screen for entertainment

JFK
ARN
Okay 4.3

Flight delayed by 2 hrs and as a result I missed my connection to Gothenburg. When talking to a rep at the airport desk I was ridiculed and made fun of openly on several occasions for being dissatisfied with the delay and the missed connection. The rep was extremely rude and unhelpful. His name is Jari Loreman(?) I don't know his last name since he refused to give it to me. His "superior" Jenny Fredriksson acted professional but again was extremely unhelpful. i am very unhappy with Norwegian and how poorly I was treated as a customer. It is unlikely that I will fly Norwegian ever again.

Sat, Mar 17
JFK
ARN
18h 40m
Mon, Mar 26
ARN
JFK
37h 10m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Feb 27
JFK
ARN
9h 50m
Mon, Mar 5
ARN
JFK
10h 50m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

Fri, Mar 9
JFK
ARN
7h 20m
Mon, Mar 12
ARN
JFK
18h 20m
Trip: 3 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 22 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
JFK
ARN
Excellent 9.6

there was a 3 hour delay which made the wait with kids tough

JFK
ARN
Mediocre 3.0

Rude staff

JFK
ARN
Good 6.3

The entertainment was very good. Perfect functioning

We were not given food and what was given out was absolutely terrible

JFK
ARN
Okay 4.3

Flight delayed by 2 hrs and as a result I missed my connection to Gothenburg. When talking to a rep at the airport desk I was ridiculed and made fun of openly on several occasions for being dissatisfied with the delay and the missed connection. The rep was extremely rude and unhelpful. His name is Jari Loreman(?) I don't know his last name since he refused to give it to me. His "superior" Jenny Fredriksson acted professional but again was extremely unhelpful. i am very unhappy with Norwegian and how poorly I was treated as a customer. It is unlikely that I will fly Norwegian ever again.

JFK
ARN
Excellent 9.3

I thought the plane was beautiful and kept well and the staffand staff were friendly and helpful.

I wish there was a music selection on the screen for entertainment

Sun, Jan 14
JFK
ARN
9h 50m
Tue, Jan 23
ARN
JFK
10h 50m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

Tue, Mar 6
EWR
ARN
11h 00m
Wed, Mar 14
ARN
EWR
11h 00m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
SXF
KEF
Okay 4.6

The staff was nice

I will not ever fly Wow again. I paid more than my friends did to get to Europe and they got meals and drinks as well as free baggage.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

ORD
KEF
Okay 4.0

price

everything else

Wed, Jan 24
JFK
ARN
17h 05m
Sun, Jan 28
ARN
JFK
56h 25m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Jan 17
JFK
ARN
7h 20m
Sun, Jan 21
ARN
JFK
17h 10m
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 22 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
JFK
ARN
Excellent 9.6

there was a 3 hour delay which made the wait with kids tough

JFK
ARN
Mediocre 2.0

My 2 year old having to sleep on the seats in the JFK airport. While we wait to see if anyone will help us. Paid for a ticket to Madris Spain, had to connect from PHX, they were having issues so i called in to NWA asking what my options were hours before the flight. The rep told me to call back the next day. I called back once stranded at JFK and the next representative says, because i didnt call prior to 30 minutes before my check in time she statez the pre ious representative notated she advised me. I assure you if she did I would have simply rescheduled for the next flight. The rep goes on to tell me, no, they will not put us on stand by and (her monotone and bluntness and lack of empathy for me flooding money and being stranded was appalling. I am on limited funds with a baby, they dont care that i will be out of thousands of non refundable charges. They don't care that my return flight home is booked from Spain. Not JFK. We are completely screwed here.

JFK
ARN
Excellent 9.3

I thought the plane was beautiful and kept well and the staffand staff were friendly and helpful.

I wish there was a music selection on the screen for entertainment

JFK
ARN
Okay 4.3

Flight delayed by 2 hrs and as a result I missed my connection to Gothenburg. When talking to a rep at the airport desk I was ridiculed and made fun of openly on several occasions for being dissatisfied with the delay and the missed connection. The rep was extremely rude and unhelpful. His name is Jari Loreman(?) I don't know his last name since he refused to give it to me. His "superior" Jenny Fredriksson acted professional but again was extremely unhelpful. i am very unhappy with Norwegian and how poorly I was treated as a customer. It is unlikely that I will fly Norwegian ever again.

JFK
ARN
Good 7.6

I would like for second party websites that book these flight for cheap to let the buyer know of all the other expenses involved including baggage check and meals.

Mon, Jan 15
JFK
ARN
9h 50m
Wed, Jan 31
ARN
JFK
10h 50m
Trip: 17 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

EWR
KEF
Mediocre 2.0

Literally nothing

The seat was uncomfortable, the service was slow, both my flights (Newark to Reykjavik and Reykjavik to Heathrow) were delayed and the flight staff was incredibly poor about providing us updates not to mention any accuracy with the timing. Overall, my experience with Icelandic Air was so bad I will never fly with them again.

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
ORD
Mediocre 2.0

same as above

same as above

Wed, Feb 21
JFK
ARN
17h 05m
Sun, Feb 25
ARN
JFK
56h 25m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Jan 13
EWR
ARN
11h 00m
Mon, Jan 22
ARN
EWR
11h 00m
Trip: 10 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

BWI
KEF
Okay 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

ORD
KEF
Okay 4.0

price

everything else

KEF
EWR
Okay 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

Sun, Jan 21
JFK
ARN
9h 50m
Sun, Jan 28
ARN
JFK
10h 50m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Mediocre 2.0

Literally nothing

The seat was uncomfortable, the service was slow, both my flights (Newark to Reykjavik and Reykjavik to Heathrow) were delayed and the flight staff was incredibly poor about providing us updates not to mention any accuracy with the timing. Overall, my experience with Icelandic Air was so bad I will never fly with them again.

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

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