Find Cheap Flights from New York to Stockholm Arlanda (NYC - ARN)

We left on time and arrived on time. For the price, it was ok.. It was the best price that I could find. All was good, crew was nice...

The meal was good but spicy and very little.. Second meal was mostly bread, small piece of ham and cheese... Not enough! Seat was ok, but movie were all old... Must update movies!

I didn't really know what to expect with Norwegian. Never flown them before. Also, the unclear check-in and booking process made me a little skeptical. All that disappeared as soon as I stepped into the plane. The flight was fantastic, and all the special features designed to help you sleep better and lessen your jetlag actually did wonders. I'm usually a wreck the day after flying but I now feel completely fine.

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

inexpensive, decent flight crew

flight was delayed due to failure of airline to prepare: we sat in plane without air conditioning and without water for more than an hour while we waited to board passengers because airline was not prepared to check in the size of the flight it had booked. then our bags got left behind in iceland because the transfer happened too quickly and the airline's baggage subcontractor in boston mishandled our bags and another fiasco ensued.

Decent flight, got me to my destination on time. Snacks were good

Seats extremely uncomfortable and a bit of a delay

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Wifi spotty

The plane was not full

I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Everything went very smoothly boarding and getting seated. Food, service, and entertainment onboard made it a pleasent journey.

Seat-backs are not shaped like a human spine. They curve away from the occupants lower back rather than providing lumbar support and curve back in at the occupants shoulders. This means a person in a proper sitting position has only two points of contact with the seat-back. One short session with any occupational health specialist would point out a lot of problems with these seats.

We enjoyed the movies on the flight, made the time go quicker.

When we checked in at Newark airport, the check-in counter informed us that we were not seated together! We booked this flight over six months ago and were returning from our honeymoon to start our new life together. You can imagine how irritated we were that we would be on an 8 hour flight seated in different parts of the plane. The woman working at the check-in counter at Newark was unsympathetic, she said that it was a full flight and there was nothing she could do. However, she said she could upgrade us for 300 USD each... ha! So it costs $600 to sit next to each other?? Her reply "That's our policy." No apology, no understanding, just a robot blaming the company policy. We both fly a lot and we have never heard of such a "policy".

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

I think your website is very confusing. I tried to figure out if i had paid for a meal and i couldn't figure that out. When i got on the plane I asked the flight attendant and she said i had and that a lot of people had the same question. I explained that the website and the email confirmation just don't tell you anything.

The seats were spacious and the flight attendants were nice!

Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.

Flight arrived on time. f

Food was for pay and no entertainment.

Flight delayed by 2 hrs and as a result I missed my connection to Gothenburg. When talking to a rep at the airport desk I was ridiculed and made fun of openly on several occasions for being dissatisfied with the delay and the missed connection. The rep was extremely rude and unhelpful. His name is Jari Loreman(?) I don't know his last name since he refused to give it to me. His "superior" Jenny Fredriksson acted professional but again was extremely unhelpful. i am very unhappy with Norwegian and how poorly I was treated as a customer. It is unlikely that I will fly Norwegian ever again.

The entertainment was very good. Perfect functioning

We were not given food and what was given out was absolutely terrible

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say.

I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey. Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST.

Flight delayed

Airport at Reykjavik needs to be updated to accomodate the number of passengers it now serves

- no attached gate - separate isolated terminal - even water is charged - uncomfortable seats