Find Cheap Flights from New York to Tokyo Haneda (NYC - HND)

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Fri 11/24
Fri 12/1
Any month
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Good to Know

Low Season:
March
Best time to beat the crowds
3%
expected price decrease
High Season:
December
Most popular time to fly
1%
expected price increase
Average Price:
$1219
(avg. price over the last 2 weeks)
Good Deal:
$1144
or less (round trip)

When to Book Flights from New York to Tokyo Haneda

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $1143 or less.
The cheapest flight from New York to Tokyo Haneda was found 60 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
Morning departure is around 9% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking New York to Tokyo Haneda Flights

How long does a flight from New York to Tokyo Haneda take?
An average nonstop flight takes 26h 00m, covering a distance of 6746 miles.
How many flights are there between New York and Tokyo Haneda?
There are 72 (nonstop) flights between New York and Tokyo Haneda per week, averaging 10 per day.
Which airlines provide the cheapest flights from New York to Tokyo Haneda?
In the past 3 days, the cheapest round-trip tickets were found on China Eastern ($469) and Air China ($501)
Do I need a passport to fly between New York and Tokyo Haneda?
Yes.
Which airlines fly most frequently between New York and Tokyo Haneda?
American Airlines (1 times daily), LATAM Airlines (1 times daily), Japan Airlines (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly New York to Tokyo Haneda?
For New York to Tokyo Haneda, Monday is the cheapest day to fly on average and Monday is the most expensive. Flying from Tokyo Haneda back to New York, the best deals are generally found on Tuesday, with Monday being the most expensive.

Book cheap flights from New York to Tokyo Haneda (round-trip)

Airports
Origin
New York
$469
only
$469
Newark
$501
only
$501
Destination
Tokyo
$469
only
$469
Mon, Apr 23
JFK
HND
35h 20m
Sat, May 5
HND
JFK
26h 35m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

Mon, Apr 23
EWR
HND
34h 50m
Wed, Apr 25
HND
EWR
28h 00m
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3241 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

PEK
SGN
Mediocre 3.0

The crew were nice

Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!

PEK
BKK
Okay 5.6

The flight waited which I'm sure is a complaint by others. This is due to the very inefficient transfer process in Beijing.

Zero entertainment. I know it's only a 4-5 hour flight but still.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

Thu, Mar 1
JFK
HND
39h 25m
Fri, Mar 30
HND
JFK
41h 25m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

Mon, Mar 5
JFK
HND
39h 25m
Sat, Mar 10
HND
JFK
41h 50m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

Mon, Mar 5
EWR
HND
32h 55m
Thu, Mar 15
HND
EWR
18h 45m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3241 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
IAD
PEK
Good 7.3

I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency.

They don't honor seat selection when booking but attendant at gate helped and was very understanding.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

PEK
SGN
Mediocre 3.0

The crew were nice

Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

Sun, Mar 18
JFK
HND
30h 05m
Tue, Mar 27
HND
JFK
41h 25m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Mon, Mar 19
JFK
HND
35h 25m
Wed, Mar 28
HND
JFK
41h 25m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

Sun, Mar 25
JFK
HND
30h 35m
Thu, Apr 19
HND
JFK
33h 35m
Trip: 26 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

Mon, Apr 2
JFK
HND
30h 35m
Tue, Apr 17
HND
JFK
33h 35m
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

Wed, Apr 4
JFK
HND
30h 35m
Thu, Apr 19
HND
JFK
41h 25m
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Fri, Apr 6
JFK
HND
39h 55m
Sat, Apr 14
HND
JFK
41h 25m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Wed, Apr 11
JFK
HND
30h 35m
Fri, Apr 27
HND
JFK
41h 25m
Trip: 17 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

Fri, Apr 13
JFK
HND
39h 55m
Sat, Apr 21
HND
JFK
33h 35m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Wed, Apr 18
JFK
HND
26h 00m
Mon, Apr 30
HND
JFK
41h 25m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

Fri, Apr 20
JFK
HND
30h 35m
Tue, May 1
HND
JFK
26h 35m
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

Mon, Mar 12
JFK
HND
39h 25m
Tue, Mar 27
HND
JFK
41h 25m
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

Sun, Apr 22
JFK
HND
26h 00m
Wed, Apr 25
HND
JFK
33h 35m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Wed, Apr 25
JFK
HND
30h 35m
Mon, Apr 30
HND
JFK
41h 25m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Thu, Apr 26
JFK
HND
26h 00m
Tue, May 8
HND
JFK
26h 35m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

Sun, May 6
JFK
HND
35h 20m
Sat, May 12
HND
JFK
26h 35m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

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