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New York to London Gatwick Flight Information

Flights Arrive in London Gatwick
Flights Depart from New York
Flight Price $324
Airlines British Airways, Norwegian, Iberia, Icelandair, TAP AIR PORTUGAL, Norwegian Air UK, WestJet, Turkish Airlines

Book cheap flights from New York to London Gatwick (round-trip)

Airports
Origin
New York
$729
only
$729
$324
only
$324
Newark
$476
only
$476
Buffalo
$924
only
$924
Destination
London
$324
only
$324
Fri, Oct 4
JFK
New York John F Kennedy Intl
LGW
London Gatwick
21h 55m
Sun, Oct 6
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
HYD
LHR
Okay 4.6

Pros: Entertainment was good.

Cons: The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight.

LCY
FRA
Excellent 8.0

Pros: LCY very efficient baggage drop, flight arrived ahead of schedule

NBO
LHR
Excellent 10.0

Pros: Comfortable clean food was tasty and appreciated the complimentary drinks

Cons: Offered bottles of water...not just small cups

LHR
DFW
Okay 5.3

Pros: Food and entertainment were good

Cons: Flight was terribly cold. Better AC management required

DFW
LHR
Excellent 8.0

Pros: Attentive crew, plenty to drink

Cons: Not crazy about the seat arrangement on this plane

Mon, Nov 4
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 30m
Sat, Nov 9
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Trip: 6 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 136 reviews
Overall
7.1
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.9
Food
6.1
JFK
LGW
Mediocre 2.0

Pros: I got a refund. Nothing other than that.

Cons: Previous flight was delayed and Norwegian changed the flight so HiFly was operating. Didn’t have any way of checking in so even though I was at the check in desk almost an hour early I wasn’t allowed in and they stated I missed my flight. They weren’t able to get me on the evening flight either. I was stuck at the airport. Throughout this there was absolutely no compassion from any of the workers. I was visibly very upset and the supervisor was standing right in front of me joking around with a coworker, ignoring me. I had to go up to her. I am seriously concerned about my flight back from London via Norwegian, and should probably just cancel and use a different airline to be honest.

JFK
LGW
Mediocre 2.0

Cons: Two cancelled flights and one 4 hour delayed departure

JFK
LGW
Mediocre 2.0

Cons: No good no water on over Sea flight. Cheapest airline i have ever seen. 10 kilo limit bring on board bags. Or pay $65 per item. Worst airline and experience ever and i never write these reviews

JFK
LGW
Okay 4.0

Pros: The Dreamliner is a great plane if you get a premium seat.

Cons: I wanted to book a premium seat but they had sold out. I bought extra leg room thankfully and a very narrow middle row seat. I would never book that again. Very uncomfortable. Despite paying an elevated Flex fare I did not even get a free blanket on take off and had to pay $5 for one. What a rip off.

JFK
LGW
Mediocre 3.3

Pros: I have never before on a Western airline with worse staff service, and I travel a lot. Your staff, from check-in to pilot, were consistently the most surly, poorly-prepared and incommunicative that I have ever experienced.

Cons: Rude staff - boarding chaos - horrible food - lack of onboard water

Thu, Nov 14
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 50m
Mon, Nov 18
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5,034 reviews
Overall
7.4
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
7.0
Food
6.6
FCO
MAD
Excellent 9.5

Pros: Timing, easy boarding.

Cons: Nothing

JFK
MAD
Okay 5.0

Cons: The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty.

BCN
MAD
Excellent 8.6

Pros: Dreamliner is great. So we’re the crew

Cons: Please serve water at the very least.

MIA
MAD
Okay 5.6

Cons: The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort.

FCO
MAD
Excellent 8.5

Cons: Phone chargers did not function

Mon, Sep 30
EWR
Newark
LGW
London Gatwick
10h 20m
Tue, Oct 15
LGW
London Gatwick
EWR
Newark
10h 50m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,444 reviews
Overall
7.5
Boarding
7.3
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.3
CPH
KEF
Good 7.2

Pros: The crew was dynamic!

Cons: The seat was uncomfortable for me. Headrest was too high and tilted my head forward, resulting in a headache.

KEF
EWR
Good 7.3

Pros: Iceland Air is surprisingly adequate for the value that it offers

Cons: The boarding for the U.S.-bound flight in Iceland was a mess, but I guess that's the airport's/security fault; it was crowded, confusing, and disorganized

FRA
KEF
Good 6.0

Pros: Very friendly crew.

Cons: Boarding in Kevlavik.

KEF
LHR
Excellent 8.0

Pros: Connection gate in Rekyaveck wa. Sry convenient

Cons: Seat comfort for a new plane was terrible

KEF
SFO
Okay 4.0

Pros: They provide children with activity books and a meal which is helpful.

Cons: Iceland air serves no complimentary food. The food that they do have is sub par and very expensive.

Mon, Nov 4
EWR
Newark
LGW
London Gatwick
12h 50m
Sat, Nov 9
LGW
London Gatwick
EWR
Newark
22h 55m
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,643 reviews
Overall
7.4
Boarding
7.4
Comfort
7.2
Crew
8.0
Entertainment
6.6
Food
7.0
YYZ
LIS
Mediocre 3.0

Pros: Not much

Cons: A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!

LIS
TLV
Mediocre 2.0

Pros: Nothing

Cons: Better service, comfy seats with recline and entertainment

LIS
FCO
Mediocre 3.6

Pros: TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst

Cons: Full airline policies up front.

EWR
LIS
Okay 4.0

Cons: Not missing our connecting flight because if flight / airport delays.

LIS
BOS
Excellent 9.6

Pros: Flight was more spacious on the way back to Boston

Thu, May 30
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Sat, Jun 8
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 10 days
4.7OkayShow reviews
Overall 4.7 Okay
Based on 12 reviews
Boarding
6.1
Comfort
6.1
Crew
6.7
Entertainment
6.3
Food
5.1
JFK
LGW
Okay 4.6

Cons: Charged exhorbitant fees delayed the flight and barely apologized

BOS
LGW
Mediocre 3.0

Cons: Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

LAX
LGW
Excellent 10.0

Cons: We just hoped that we were given an advanced explanation on the Luggae Allowance we were allowed based on our ticket as coordinated by Kiwi.com

JFK
LGW
Mediocre 2.3

Pros: Nothing

Cons: Don't have dinner. I must payed for eat something. The seats are very small. Is uncomfortable. Never more I Will fly with this Air company.

SFO
LGW
Excellent 8.0

Pros: Very very nice crew on Check in San Francisco.

Cons: Some spiritual movies available on the plane

Mon, Nov 4
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 30m
Fri, Nov 8
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Trip: 5 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 136 reviews
Overall
7.1
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.9
Food
6.1
JFK
LGW
Mediocre 2.0

Cons: They overbooked and denied me from boarding even though I was on time. They first told me the next available flight with an opening would be 48 hours later, and a couple hours later they told me never mind, the next available flight wouldn't be avIlble until 5 entire days later. Trip ruined, my first international flight ever. After 6+ hours of battling on the phone with them and looking for other flights (prices starting at 700% of my original booking price) I accepted defeat, left the airport, headed home and went to sleep. When I woke up the next day version of the same flight on the same airline was available for only about 210% the original booking price, a flight they specifically told me would not be available to me for a transfer. They ultimately booked the transfer "free of charge" although they tried to tell me I would not be refunded for the original flight, nor granted the voucher for a future flight that they originally tried to offer me to pacify me, nor would they pay me the compensation I am legally entitled to in these circumstances for 400% of the original booking price up to $1,350 for international flights delayed by at least 4 hours. In other words, I had to choose between getting to my destination a day late after incurring many additional expenses as a result of their overbooking practices and being told the next flight was in 144 hrs (a day before my originally planned return date), or canceling the trip maybe possibly being partially compensated for all the money I already put into the trip. All in all about the worst experience I could imagine short of the plane crashing or them punching me in the face and then laughing at me just for fun.

JFK
LGW
Mediocre 3.3

Pros: Seats not good option of games very poor. No drinks no wifi. No phone service at all from entering the plain. Was on the ground before take off for 2 hours with no phone service no internet service . I will never use or recumbent this airlines

JFK
LGW
Mediocre 2.0

Pros: Nothing

Cons: I arrived one hour before the scheduled departure with and the gate attendants had disappeared. Nobody could help, nobody could direct me where to go or who to call, the person on he phone when I called Norwegian was unhelpful and rude and informed me that nobody that worked for Norwegian or associated was at a the airport and that if I wanted to change my flight I would have to do so within the next 10 minutes (from that moment but that there were no flights available that would get me there on time more my engagement 36 hours later) this was one of the worst airline experiences (and indeed any consumer experience) I have ever endured. I am planning to launch a very aggressive and hopefully damaging social campaign against Norwegian, APS (the incompetents that apparently are the contractors for Norwegian at he airport), and potentially Kayak for the role each group has played in this charade.

JFK
LGW
Mediocre 3.3

Pros: Boarding was fast and easy

Cons: For a premium business ticket, the service, comfort, and food is extremely poor.

JFK
LGW
Mediocre 2.3

Pros: They ran out of food on a 8hour international flight. They didn’t even accommodate with giving complimentary snacks.

Cons: The E’NTERTAINMENT was poor. The airline sold out of everything. This sucked

Mon, Sep 30
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Tue, Oct 8
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
JFK
LGW
Okay 4.6

Cons: No power in the seats for phones or tablets. The entertainment system was a joke.

YVR
LHR
Good 6.6

Cons: The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/

LHR
BOS
Excellent 9.0

Cons: Need some more and better inflight movies

JFK
LGW
Excellent 8.3

Pros: Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly.

NBO
LHR
Excellent 10.0

Pros: Crew was amazing. Food was amazing too!

Cons: Delay time.

Wed, Nov 13
LGA
New York LaGuardia
LGW
London Gatwick
13h 21m
Mon, Nov 25
LGW
London Gatwick
LGA
New York LaGuardia
11h 52m
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 8,212 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YYJ
YYC
Mediocre 2.0

Cons: Our trip got completely rerouted - we are still in Edmonton and expected to be with family in Regina a couple of hours ago. :(((

YYC
YYZ
Mediocre 3.6

Pros: An hour and 40 minute delay which would've made me miss my connection.bfortunately for me the next flight was delayed so with that and running through the airport to get from one gate to the other I made it... But stressful experience overall.

YOW
YHZ
Good 7.6

Pros: Good crew and on time departure

Cons: Overnight flight. How nice it would have been to have blanket and pillows as provided by some airlines .

YVR
LGW
Poor 0.0

Pros: I did not make it on the flight as the time was given was 5:35 and the flight left at 4:00.

Cons: I was not given correct information and being a very novice traveller did not check the information.

YYJ
YVR
Good 6.0

Pros: Crew was nice. Hard landing,cramped seats

Thu, Sep 5
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Mon, Sep 9
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 5 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 136 reviews
Overall
7.1
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.9
Food
6.1
JFK
LGW
Good 6.8

Pros: Decent hot meal served. Pleasant flight attendants.

Cons: In flight entertainment system was out for the whole flight at all seats.

JFK
LGW
Okay 5.0

Cons: One of the worst experiences I have ever had at checkin and boarding. Waited over 2 hours to get to the gate (luckily got there early), very rude staff at checkin.

JFK
LGW
Excellent 8.0

Pros: Plane was new - clean

Cons: I flew business class which really is just bigger seats/more legroom than economy. One of the 2 heads was out of order in business class. Also no earphones/headsets were available - even for sale. The food was equivalent to economy and you had to pay for additional “snacks”

JFK
LGW
Good 6.3

Pros: I received a meal and a breakfast to go for no additional charge.

Cons: I booked a Norwegian airlines flight but it was actually run by another airline. The movie selection was bad and the touch screen did not work very well. The seat were cramped and they did not pass out blankets.

JFK
LGW
Mediocre 3.0

Pros: When it was over!

Cons: Very poor customer service as the Norwegian staff at JFK are not employees of the airline. They have very little care or concern for any travel issues that may occur. They are there to process passengers through. If you have any questions or need help you are passed to a very uninterested person that only can tell you to go on the Norwegian website for anything you need to do with your booking. The check-in and gate agents provide no help or even attempt to try serve the customer. They are just there to perform a task. Norwegian sold premium seats and then puts the customer in Economy in the back of the plane. A bit is a bait and switch. They should refund the difference in the fare to be fair.

Tue, Oct 1
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Tue, Oct 8
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
FLL
LGW
Excellent 10.0

Pros: Great comfortable aircraft they use and the best is that it leaves from FLL

JFK
LGW
Mediocre 2.6

Pros: Nothing

Cons: Apathetic crew and service desk - missed flight with no automatic rebooking - I had to wait for two hours on arrival, then take a bus to a new airport and wait another 6 hours to get on a new flight. No upgrade, no compensation

JFK
LGW
Excellent 8.3

Pros: Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly.

MAD
PMI
Excellent 10.0

Pros: Nice plane, good food

Cons: Noncomplaints

LHR
DFW
Excellent 10.0

Pros: Great !

Cons: Kosher meal a bit hard to open

Sun, Aug 4
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Sat, Aug 31
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 28 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 5,034 reviews
Overall
7.4
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
7.0
Food
6.6
LIS
MAD
Good 6.3

Cons: It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags.

FCO
MAD
Excellent 8.5

Cons: Phone chargers did not function

LIS
MAD
Mediocre 2.0

Cons: Missed connection and this delayed by 20 hours to final destination.

MAD
GRX
Mediocre 3.6

Cons: Being put in standby after we booked 3 months in advance and loosing our luggage

JFK
MAD
Excellent 10.0

Cons: Good connection in Madrid and nice flight to Malaga. It was a long walk to get to the connection

Tue, Oct 8
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Wed, Oct 16
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
FRA
LHR
Good 6.0

Pros: Friendly crew

Cons: Hectic boarding; airplane seemed very old

LHR
NBO
Okay 5.0

Cons: It started over an hour late and they lost my luggage

LHR
FCO
Excellent 8.4

Pros: Price for seat was very good. We left 30 minutes late but arrived early.

JFK
LGW
Excellent 10.0

Pros: It went well . No problems.

JFK
LGW
Good 7.3

Pros: very comfortable but because it was not a full flight

Wed, Sep 4
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Sat, Sep 7
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 4 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 136 reviews
Overall
7.1
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.9
Food
6.1
JFK
LGW
Good 6.3

Pros: I received a meal and a breakfast to go for no additional charge.

Cons: I booked a Norwegian airlines flight but it was actually run by another airline. The movie selection was bad and the touch screen did not work very well. The seat were cramped and they did not pass out blankets.

JFK
LGW
Okay 4.3

Cons: THEY LOST/MISPLACED MY LUGGAGE Still haven't received my luggage for my trip. Flight was also delayed.

JFK
LGW
Good 6.0

Pros: The time slot is very inconvenient but otherwise pretty ok

Cons: NO FOOD. I didn't know I had to pre order food and ALL the snacks had run out! They really need to have a reserve.

JFK
LGW
Good 6.0

Pros: On time and efficient.

Cons: Checking in is not a simple process for Norwegian, kept receiving e-mails requesting me to upgrade the flight but never was clear where to check in and the bag weight limit is not made obvious.

JFK
LGW
Okay 5.6

Cons: In spite of request for Vegetarian food, there was no food available. While checking in, I did ask the officer about the food & was told YES. The same issue occurred on Return. I request for some refund a's a Compensation & it should be Debited to the contractor for food as a Penalty.

Wed, Jun 5
BUF
Buffalo
LGW
London Gatwick
31h 37m
Mon, Jun 17
LGW
London Gatwick
BUF
Buffalo
36h 45m
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,216 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
IST
JFK
Good 6.0

Pros: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Cons: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

IST
LOS
Okay 5.0

Pros: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Cons: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

DBV
IST
Okay 4.6

Pros: Crew was attentive, friendly and helpful.

Cons: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.

FCO
SAW
Mediocre 3.6

Pros: I had a nice exit row seat and the plane had a good selection of entertainment.

Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.

SOF
IST
Good 6.3

Pros: Mediocre seats, very friendly staff.

Cons: Better food options, more comfortable seats, easier access to wi fi

Mon, Aug 26
EWR
Newark
LGW
London Gatwick
10h 20m
Wed, Sep 4
LGW
London Gatwick
EWR
Newark
10h 50m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,444 reviews
Overall
7.5
Boarding
7.3
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.3
AMS
KEF
Mediocre 2.0

Cons: My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that.

GLA
KEF
Good 7.0

Pros: Entertainment and crew

Cons: Offer some snack

GLA
KEF
Okay 4.0

Pros: Will NEVER fly ICELANDAIR !

Cons: They left without putting anyone’s luggage on board!

LGW
KEF
Okay 5.6

Pros: I really like Iceland air and have always found them to be the best but I can’t say this flight was very enjoyable

Cons: Plane had the least leg room of any plane I have ever flown on. There was no entertainment which was good since I couldn’t even put my tray down when the person in front reclined. Seats very uncomfortable. Staff didn’t seem like the usually very friendly Icelandair people

KEF
AMS
Excellent 8.6

Pros: Crew was great

Cons: My video screen did not work well

Sun, Nov 3
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 50m
Wed, Nov 13
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
JFK
LGW
Okay 4.0

Pros: Nothing

Cons: Didn't serve two meals despite the price; uncomfortable seats (seated right behind the bathroom); being offered a drink was few and far between; and we have two wait over two hours due to a delay at our layover city because of BA system failures

MAD
PMI
Excellent 10.0

Pros: Nice plane, good food

Cons: Noncomplaints

MCO
LGW
Good 6.3

Pros: The flight, food, drinks and comfort was good

Cons: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later

JFK
LHR
Good 6.0

Pros: There were lots of options for inflight entertainment

Cons: The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed.

IST
LHR
Excellent 10.0

Pros: It was just on time.

Cons: The seats are very small hence not comfortable at all.

Thu, Aug 8
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Thu, Sep 5
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 29 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 136 reviews
Overall
7.1
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.9
Food
6.1
JFK
LGW
Okay 5.0

Cons: One of the worst experiences I have ever had at checkin and boarding. Waited over 2 hours to get to the gate (luckily got there early), very rude staff at checkin.

JFK
LGW
Mediocre 3.3

Cons: Limited food, services, didnt sell headphones

JFK
LGW
Mediocre 3.6

Pros: The price was great.

Cons: There was a 5 hour delay and I was not notified by Norweigan via email or text, even AFTER CALLING AND REQUESTING that they notify me. No drinks were served-not even WATER to those that did not pay for a meal plan. This is unacceptable and possibly illegal. Awful experience.

JFK
LGW
Mediocre 3.0

Pros: aircraft was new and the crew was just as frustrated as the passengers.

Cons: The process was non-existent. Simply terrible and not thought through at all. First there is no on-line check in. So, you arrive without a seat assignment or boarding pass. Stress. Then you go to the small handful of kiosks and find that only a couple are working. So you wait in line. Then you get your boarding pass and walk to the security checkpoint as you do with every...other...airline..ever. You wait on line and watch countless people being turned away from the security person. You wonder why out loud and surmise with the passengers around you - but we’ve all flow. Hundreds of times before, and we all have our boarding passes and no checked bags. So, you think youre ok. Stress. Then when it’s your turn, you get rejected because you have to have a “stamp”. What stamp? I scanned my passport at the kiosk and I have a “known passenger” number. what stamp? Go back to the counter and wait on a loooong slow line. They want to weigh our bags. Why? They are all small carry-ons. We’ve all done this a thousand times. Nope - Norwegein weighs your TOTAL carry on and it all has to be less than 10kg. 10 kilograms! So, one by one, EVERY passenger is instantly angry and gets hit with a $65 fee per bag and all carry ons get checked. Stress and now we will be late upon our arrival as we didn’t anticipate checked luggage. After having your luggage weighed and deemed too heavy, you have to go wait on the “payment line” to pay your $65 fee. This is a joy - everyone is pissed. The staff is smirking and repeating, “don’t stress” over and over. After you pay your fee, you have to get BACK ON LINE to show the bag guy that you paid and then he put your bag on the conveyer. only, your bag is in a pile of all the other bag behind the counter. So he holds up each bag and says, “this one?” Farking nuts. Then you go and get BACK ON LINE to go through security. Then the gate....that’s a whole other debacle. 250 people crowded around the gate person. Literally hell. LOOK AT THE OTHER AIRLINES AROUND YOU. COPY THEM. Oh, no food or drinks on the plane unless you know the secret handshake. We realized this when the food cart and drink cart each passed us by. Mind you, this was t just our group. Every passenger around us has the same stress filled confused experience and we all spoke about it. Never, ever again. Pay the extra $100 and fly a proper airline.

JFK
LGW
Mediocre 2.0

Cons: No good no water on over Sea flight. Cheapest airline i have ever seen. 10 kilo limit bring on board bags. Or pay $65 per item. Worst airline and experience ever and i never write these reviews

Sun, Nov 10
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 50m
Sun, Nov 17
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LAX
LHR
Good 6.0

Cons: Departing on time.

FRA
LHR
Good 6.0

Pros: Friendly crew

Cons: Hectic boarding; airplane seemed very old

JFK
LGW
Okay 5.6

Pros: Food was OK Pilot was great and took time to explain everything. Helpful and necessary.

Cons: Two hour delay

MXP
LHR
Okay 4.0

Cons: They took too long for check in. The crew was confused

MAD
PMI
Excellent 10.0

Pros: Nice plane, good food

Cons: Noncomplaints

Sun, Aug 25
EWR
Newark
LGW
London Gatwick
10h 20m
Thu, Aug 29
LGW
London Gatwick
EWR
Newark
10h 50m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,444 reviews
Overall
7.5
Boarding
7.3
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.3
KEF
JFK
Okay 4.3

Pros: Crew provided enough water and soft drinks.

Cons: They make you check your carryon bag and charge $64 For it.That’s a rip-off. Seats were not comfortable.

HEL
KEF
Good 7.3

Pros: No wait time

Cons: More space

YYZ
KEF
Good 7.3

Pros: Crew was very attentive

Cons: Comfort in seating was lacking, also having the luggage sitting out in the rain for 20 minutes was not ideal.

EWR
KEF
Okay 5.6

Pros: Was ok. Got us there but everything is a la carte

Cons: Was ok. Newark is awful.

KEF
JFK
Good 7.6

Pros: The crew were very nice.

Cons: The chairs were a bit uncomfortable

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