Find Cheap Flights from New York to London Gatwick (NYC - LGW)

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New York to London Gatwick Flight Information

Avg. Flight Duration 7h 27m
Flights Arrive in London Gatwick
Flights Depart from New York
Flight Price $310
Distance 3,464 miles
Airlines WOW air, Finnair, Norwegian, British Airways, Iberia, Norwegian Air UK, Icelandair, TAP AIR PORTUGAL, Aer Lingus, Major Airline, WestJet

Good to Know

Low Season:
January
Best time to beat the crowds
2%
expected price decrease
High Season:
July
Most popular time to fly
18%
expected price increase
Average Price:
$448
(avg. price over the last 2 weeks)
Good Deal:
$363
or less (round trip)

When to Book Flights from New York to London Gatwick

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $363 or less.
The cheapest flight from New York to London Gatwick was found 69 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is January.
Morning departure is around 5% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking New York to London Gatwick Flights

How long does a flight from New York to London Gatwick take?
An average nonstop flight takes 6h 30m, covering a distance of 3464 miles.
How many flights are there between New York and London Gatwick?
There are 121 (nonstop) flights between New York and London Gatwick per week, averaging 18 per day.
Which airlines provide the cheapest flights from New York to London Gatwick?
In the past 3 days, the cheapest round-trip tickets were found on WOW air ($310), Finnair ($336) and Norwegian ($337).
Do I need a passport to fly between New York and London Gatwick?
Yes.
Which airlines fly most frequently between New York and London Gatwick?
Norwegian Air UK (6 times daily), American Airlines (2 times daily), Aer Lingus (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly New York to London Gatwick?
For New York to London Gatwick, Tuesday is the cheapest day to fly on average and Friday is the most expensive. Flying from London Gatwick back to New York, the best deals are generally found on Sunday, with Friday being the most expensive.

Book cheap flights from New York to London Gatwick (round-trip)

Airports
Origin
New York
$717
only
$717
$336
only
$336
Newark
$310
only
$310
Destination
London
$310
only
$310
Tue, Feb 26
EWR
Newark
LGW
London Gatwick
10h 25m
Tue, Mar 5
LGW
London Gatwick
EWR
Newark
11h 25m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
PIT
KEF
Good 6.4

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

SFO
KEF
Good 6.0

Cons: I originally booked a straight flight from KEF to SFO 2 months in advance and all of a sudden WOW sent me an email saying that they changed my flight to a different one with 6 hour lay-over in LAX due to overbooking. And the email notice was sent < 24 hours before the actual departure. So if I didn’t check in online, I would never find out before coming to the airport. When called to inquire more info and request to change to a different flight that would work better for my schedule than the one WOW automatically decided to switch me to, the representative was not very helpful and giving push back. I had to talk to a manager... Long story short, the flight itself, the seats, and attendant crew were all fine, but the booking/scheduling is a bit of uncertainty (like they can change flight on you whenever and to whatever they want).

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

CDG
KEF
Okay 5.0

Pros: the staff was nice and attentive

Cons: the boarding procedures at CDG were lengthy and unlcear

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Sun, Mar 24
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 50m
Tue, Apr 2
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,319 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Excellent 8.6

Pros: The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

Cons: The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

HEL
LED
Mediocre 2.0

Cons: Arrival to destination with 7 hours delay.

HEL
JFK
Okay 4.0

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

CDG
JFK
Okay 5.6

Cons: My headphones didn’t work

ORD
HEL
Excellent 9.6

Cons: Unwashed pillow and blankets, stains on the pillow

Tue, Mar 12
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 30m
Wed, Mar 13
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Trip: 2 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 135 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
JFK
LGW
Okay 4.6

Pros: Bathrooms accessible and not overcrowded. Air-quality in the cabin was good. Seats fairly comfortable.

Cons: No complementary water tea or coffee. That is very basic for any flight over six hours. It was a big surprise to pay $45 for each seat in order to reserve ahead of time. We traveled as a family of five. Not so cheap as advertised will think twice next time.

JFK
LGW
Good 6.0

Cons: I had to pay for seating

JFK
LGW
Mediocre 3.6

Pros: The price was great.

Cons: There was a 5 hour delay and I was not notified by Norweigan via email or text, even AFTER CALLING AND REQUESTING that they notify me. No drinks were served-not even WATER to those that did not pay for a meal plan. This is unacceptable and possibly illegal. Awful experience.

JFK
LGW
Mediocre 3.3

Pros: I have never before on a Western airline with worse staff service, and I travel a lot. Your staff, from check-in to pilot, were consistently the most surly, poorly-prepared and incommunicative that I have ever experienced.

Cons: Rude staff - boarding chaos - horrible food - lack of onboard water

JFK
LGW
Mediocre 3.0

Pros: No entertainment provided

Tue, Mar 19
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 50m
Tue, Mar 26
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 10m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 51 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
BWI
LHR
Excellent 10.0

Pros: The crew was professional. Plenty of space to store my carry on bag overhead. I also like the safety video at the beginning, featuring actors and comedians.

Cons: I have no complaints about this flight.

ARN
LHR
Excellent 10.0

Pros: Comfortable sits

JFK
LGW
Excellent 8.3

Pros: Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly.

LAS
LHR
Okay 4.0

Pros: Seats were nice

Cons: Complementary water... It was a decently long fly not to offer anything.

JFK
LGW
Okay 4.0

Pros: Nothing

Cons: Didn't serve two meals despite the price; uncomfortable seats (seated right behind the bathroom); being offered a drink was few and far between; and we have two wait over two hours due to a delay at our layover city because of BA system failures

Mon, Apr 29
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Wed, May 8
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,685 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.6
MAD
VIE
Excellent 10.0

Pros: Left on time fast out

Cons: Dos not Get any food

MAD
TLV
Excellent 8.6

Pros: Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv.

MAD
TRN
Good 7.0

Pros: overall good flight

Cons: the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!

BOS
BCN
Mediocre 2.0

Pros: It was a direct flight

Cons: Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience.

MAD
JFK
Good 6.3

Pros: The pilot did an excellent job navigating through rough weather.

Cons: Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus.

Wed, Feb 27
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 30m
Fri, Mar 8
LGW
London Gatwick
JFK
New York John F Kennedy Intl
13h 40m
Trip: 10 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 10 reviews
Boarding
5.9
Comfort
5.9
Crew
6.2
Entertainment
6.3
Food
4.8
JFK
LGW
Okay 4.6

Cons: Charged exhorbitant fees delayed the flight and barely apologized

JFK
LGW
Good 6.3

Pros: Comfortable seats (787), more-or-less on-time service.

Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

JFK
LGW
Mediocre 3.5

Pros: new plane

Cons: horrible check in and boarding experience

JFK
LGW
Good 6.3

Pros: Comfortable seats (787), more-or-less on-time service.

Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

LGW
JFK
Mediocre 3.3

Pros: NOTHING!!!!!!

Cons: I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

Mon, Apr 1
EWR
Newark
LGW
London Gatwick
45h 15m
Tue, Apr 30
LGW
London Gatwick
EWR
Newark
53h 22m
Trip: 30 days
Overall 0.0 Poor
Based on 0 reviews
Tue, May 14
EWR
Newark
LGW
London Gatwick
10h 20m
Tue, May 21
LGW
London Gatwick
EWR
Newark
10h 55m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,196 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
GLA
KEF
Excellent 8.4

Pros: Crew was very helpful and friendly. Seat comfort was fine. Entertainment is nice with free movies, music and Iceland travel video blogs. Can do a stay over in Iceland for no extra, up to 7 days, we plan to try that sometime.

KEF
JFK
Excellent 9.3

Cons: The IcelandAir staff were very friendly and the seats were comfortable. I will definitely be traveling with IcelandAir again.

KEF
AMS
Excellent 9.6

Pros: Nice clean plane, more roomy plane than first flight from Toronto

KEF
ZRH
Excellent 10.0

Pros: Again, it was quick and easy. Nice staff.

Cons: The child who kicked the back of my seat for the flight.

KEF
LHR
Good 7.3

Cons: Very limited food choice.

Mon, Jun 3
EWR
Newark
LGW
London Gatwick
14h 20m
Tue, Jun 11
LGW
London Gatwick
EWR
Newark
13h 05m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,345 reviews
Overall
7.4
Boarding
7.4
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
AMS
LIS
Excellent 10.0

Pros: Crew service was excellent, food even hetter

LIS
JFK
Good 7.6

Pros: On time departure, early by 30 min arrival.

Cons: Low quality of food. Some flight attendant barely spoke English. Low choice in movies.

LIS
BOS
Good 6.3

Cons: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

LIS
ZRH
Excellent 8.6

Pros: The flight was not full and without prompting an attendant took a look at my long legs and led me to a row of seats for myself. A simple gesture that was greatly appreciated.

MAD
LIS
Good 6.0

Cons: There wasn't food or entertainment. Might want to add NA as an option in those categories

Mon, Mar 25
EWR
Newark
LGW
London Gatwick
9h 10m
Mon, Apr 1
LGW
London Gatwick
EWR
Newark
11h 00m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,466 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
EWR
DUB
Okay 4.6

Pros: The food

Cons: Crew bare minimum service entertainment not functioning properly check in difficult flight operated by aer lingus

LHR
SNN
Okay 4.3

Cons: Flight was about an hour late taking off

DUB
LBA
Mediocre 2.0

Pros: I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill.

Cons: Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?

SFO
DUB
Good 6.6

Pros: The staff are always lovley

Cons: They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss

DUB
SEA
Excellent 10.0

Pros: Great crew and food! Loved the comfort.

Cons: The selection of movies could be better. There wasn't a lot to choose from.

Sun, Mar 24
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 50m
Tue, Apr 2
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,319 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Okay 4.0

Pros: Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again

SVO
HEL
Excellent 10.0

Pros: Everything! I never knew Finnair was such a great airline.

Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

HEL
JFK
Good 6.6

Pros: Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine.

Cons: Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport??? Food not good. Legroom seems tighter than a few years ago. Movie selection not great.

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

JFK
HEL
Mediocre 2.0

Cons: Boarding was delayed. Missed the connection flight.

Mon, Mar 25
EWR
Newark
LGW
London Gatwick
10h 25m
Wed, Mar 27
LGW
London Gatwick
EWR
Newark
11h 25m
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
CDG
Mediocre 2.0

Cons: Everything.

BWI
KEF
Mediocre 2.0

Cons: Everything.

KEF
BWI
Mediocre 2.3

Pros: Nothing

Cons: N/a

EWR
KEF
Mediocre 2.0

Pros: WOW airlines canceled my flight and won't refund my money

Cons: WOW airlines canceled my flight and won't refund my money

KEF
BWI
Excellent 8.0

Pros: Crew is always fantastic and helpful, even when dealing with grumpy entitled passengers who didn’t bother to read the airline details and are shocked when they discover nothing is free.

Cons: KEF really needs to enlarge their airport if they’re going to market tourism

Mon, Apr 1
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Tue, May 7
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 37 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 51 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
ACC
LHR
Excellent 10.0

Pros: TIMELINESS

Cons: WAITING TIME TOO LONG---MAKE IT SHORTER AT HEATHROW

AMS
LHR
Excellent 10.0

Pros: Good service, entertainment screen were good. Food was good.

Cons: None

LAX
LHR
Okay 4.3

Pros: Entertainmet

Cons: Everything else

JFK
LGW
Excellent 10.0

Pros: Its hard to consider a flight where you got bumped up from premium economy to business as anything other than a 10!

Cons: The dining choices in the terminal British Airways uses are dismal. I am not sure British Airways has any input to this but the line in arrivals for US passport holders was approximately 2.73 miles long while the line for UK/EU passports was perhaps 40 feet long - not a very welcoming situation. Perhaps a little pressure applied by the major airline could improve this situation.

JFK
LGW
Good 6.0

Pros: The entertainment this time was working. Always a bonus. Loos were kept clean.

Cons: The younger staff are moody and sullen. If you don't like long hall flights change your job. BA your seats are SO old it's like sitting on a park bench for hours. I know we are in the lowest paid seats but it really isn't acceptable.

Mon, May 13
LGA
New York LaGuardia
LGW
London Gatwick
22h 10m
Wed, May 22
LGW
London Gatwick
LGA
New York LaGuardia
11h 10m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Tue, May 21
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Tue, Jun 11
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 22 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,319 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
GOT
HEL
Good 7.0

Pros: Nice crew.

Cons: Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight.

ARN
HEL
Excellent 10.0

Pros: Very enjoyable

Cons: I have no complaints

HEL
AMS
Excellent 10.0

Pros: We arrived early and check in went smooth

Cons: N/a

JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

ORD
HEL
Excellent 10.0

Pros: Well oiled service machine.

Cons: None.

Mon, Apr 29
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Wed, May 22
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 24 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 51 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
BOS
LHR
Excellent 9.6

Pros: Crew was very accommodating, seats were comfortable

Cons: everything was good

ATH
LHR
Excellent 10.0

Pros: This was a long flight for us but the entertainment and food options were great and kept us comfortable the whole time.

Cons: Nothing really. It was a great flight.

DFW
LHR
Excellent 8.6

Cons: The meals could have been better

JFK
LGW
Okay 4.6

Pros: The customer service representatives are very apologetic and helpful.

Cons: Lack of punctuality. For any flight through British Airways, do not expect to be on time. Both flights were delayed; significantly so that the group I was with ended up missing the connecting flight (that shockingly left on time)

JFK
LGW
Good 7.3

Pros: very comfortable but because it was not a full flight

Sun, Mar 24
EWR
Newark
LGW
London Gatwick
10h 25m
Sat, Mar 30
LGW
London Gatwick
EWR
Newark
11h 25m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SFO
KEF
Good 6.0

Cons: I originally booked a straight flight from KEF to SFO 2 months in advance and all of a sudden WOW sent me an email saying that they changed my flight to a different one with 6 hour lay-over in LAX due to overbooking. And the email notice was sent < 24 hours before the actual departure. So if I didn’t check in online, I would never find out before coming to the airport. When called to inquire more info and request to change to a different flight that would work better for my schedule than the one WOW automatically decided to switch me to, the representative was not very helpful and giving push back. I had to talk to a manager... Long story short, the flight itself, the seats, and attendant crew were all fine, but the booking/scheduling is a bit of uncertainty (like they can change flight on you whenever and to whatever they want).

KEF
BOS
Excellent 8.0

Pros: All good.

Cons: All good.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

ORD
KEF
Mediocre 2.0

Pros: Nothing!

Cons: Everything! Flight was cancelled, only could get us on another flight 3 days later then that flight was delayed! Wth!

BWI
KEF
Mediocre 2.0

Pros: Nothing

Cons: Would not let.me board the flight as my name was booked as Chris and not Christopher. When calling support they refused to change my name as it was 4 hours before the flight....horrible, they cost me a lot of.money!!!

Fri, May 24
LGA
New York LaGuardia
LGW
London Gatwick
11h 05m
Mon, Jun 17
LGW
London Gatwick
LGA
New York LaGuardia
11h 15m
Trip: 25 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 7,733 reviews
Overall
8.0
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
ANU
YYZ
Excellent 10.0

Pros: Boarding was easy and organized. The airport functions really well and the staff is very pleasant

Cons: Wish the movie selection had more recent variety! Lots to choose from but I found many were a mix of older movies

YXC
YYC
Okay 4.3

Pros: Crew was fine...but, 2nd trip with WestJet and 2nd time my luggage didnt arruve with me. Beyond inconvenient.

Cons: Having my luggage!!!

YKA
YYC
Good 7.2

Cons: For customers without hand held devices, there are no options for in-flight entertainment.

YYC
YVR
Mediocre 2.0

Cons: Flight was delayed 2 hours, then at the gate boarding didn’t start till 10 mins before take off. Took off almost an hour after the delayed take off time.

YVR
LAX
Good 7.0

Pros: Good leg room clean airplane

Cons: Entertainment didn't work

Mon, May 6
JFK
New York John F Kennedy Intl
LGW
London Gatwick
7h 00m
Tue, May 14
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 51 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
JFK
LGW
Excellent 10.0

Pros: It went well . No problems.

JFK
LGW
Okay 4.0

Pros: Nothing

Cons: Didn't serve two meals despite the price; uncomfortable seats (seated right behind the bathroom); being offered a drink was few and far between; and we have two wait over two hours due to a delay at our layover city because of BA system failures

LHR
TXL
Mediocre 3.6

Pros: Entertainment

Cons: Everything else

TXL
LHR
Good 6.0

Cons: Late getting off.

LHR
DFW
Mediocre 3.6

Cons: Better food better seats and bad movies. Nothing good to pass the time

Sat, Mar 23
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 50m
Tue, Apr 2
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 00m
Trip: 11 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,319 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Good 6.6

Pros: Environmentally mindful with some packaging

Cons: There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

ORD
HEL
Good 6.0

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

JFK
HEL
Okay 5.3

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

HEL
LHR
Excellent 10.0

Pros: The crew was great!

CDG
HEL
Mediocre 2.0

Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.

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