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Top 5 airlines serving from New York to Louisiana
Scores according to KAYAK customer reviews
Cons: "We were delayed which happens sometimes. I departed gate 26 at JFk the problem with the delay was there was no place to sit during the 90 min delay"
Pros: "Crew was so helpful... even loaned me a phone charger."
Cons: "The flight was delayed after we boarded- originally scheduled to be in time. We sat on Tarmac 1.5hrs before we were able to take off"
Cons: "Pillow and blanket were extra"
Pros: "I made a flight, canceled it that day and booked on a different airline. But, I never got a cancellation email. So all I saw was the JetBlue flight. Last night, I got an email from Kayak telling me to check in so my daughter went to the wrong airport to the wrong flight!!"
Cons: "Why was Kayak not notified that I don't have this flight anymore? I booked 2 months ago...didn't remember the details. Do you know how confusing it is to get a check-in email, after no cancellation email? So when I search my email all that comes up is the flight that was canceled! Bad communication"
Pros: "entertainment, boarding-excellent Seat were pretty comfortable"
Cons: "Crew needs to learn better customer service"
Cons: "Blankets are $5"
Cons: "Flight was delayed and terminal staff was rude about making changes"
Pros: "Crew was fantastic!"
Cons: "the screen above the seat was broken and couldn't turn off it off. Was very bright for the duration of the flight."
Pros: "leg room, drink choices"
Cons: "no free blankets and air-conditioning was on high, no food (except for small bags of crackers) provided on a 6 hour flight, movie selection was awful"
Pros: "That I eventually arrived."
Cons: "Everything else. 2 hours late???? F that."
Cons: "LIAT is an awful company that really makes the west indies look backwards. My flight was canceled by jetblue which rebooked my flight. the ticketing agency spent more than 12 hours trying to contact LIAT with no avail, 10 of those 12 hours I have been waiting for help. LIAT can't accomodate and rebook my flight for the funeral I am supposed to be going to tomorrow, they received payment for my flight and refuse to refund my money so that i can make other arrangements"
Pros: "Quick entry to seat and ready to go"
Cons: "Too cold, and 2 crying children the whole way here."
Pros: "Crew was very polite. Good leg room."
Cons: "Video did not work good. video screen small Plain not very clean Extra charge for blankets, pillow, adult beverages."
Cons: "Tv was broken"
Pros: "The JetBlue staff was very attentive, and we reached our location quickly! Definitely will keep JetBlue in mind for future travel."
Pros: "I was feeling a bit ill and asked to move to an empty row to be able to lie down, and the flight attendants accommodated my request and were very kind to me. I was then able to nap and felt better after. I'm grateful for their hospitality!"
Cons: "Everything was great"
Pros: "Apart from a well handled gate change, the flight was uneventful."
Pros: "The good news is that the width and legroom, even for a middle seat, was better than most airlines. The bad news is that the seat was one of the most uncomfortable I have ever sat in. My partner and I both had backaches after our flight across the country."
Cons: "The uncomfortable seats."
Pros: "Flight crew was friendly!"
Cons: "My tv screen didn't work. It kept flashing in and out for the first hour until it finally went black. On the rare occasion that a picture showed on the screen it was too dark to determine what was happening or what I was looking at. This made the ride feel long."
Pros: "Jet Blue is always a great experience due in great part to your staff! I was running late. They accommodated. The flight was late but the checkin crew was stellar and kept us informed and in a great mood. Then the flight crew took it from there and they were, as always, true professionals. Thank you!"
Pros: "Free wifi, easy boarding, friendly and quick service"
Cons: "Could have used more direction to help people know where to load their carryons so they didn't put them too far forward in the plane"
Pros: "Once again, flying Jet Blue was a great experience. The comfort of their terminal at JFK and their spot on service made a long day much easier. And we really enjoy the individual TV screens."
Cons: "The buttons on the TV were a bit glitchy but probably from being used so much."
Cons: "I didn't like that I had to spend $300.00 USD on a hotel!!!"
Pros: "Extra room"
Cons: "Sitting on the runway for an hour"
Cons: "Some of the crew members were not friendly."
Pros: "Fast, efficient, friendly service. Great crew"
Pros: "Quick and easy flight. Pilot was nice."
Cons: "The flight attendants didn't seem too thrilled with me wanting 2 of the free beverages. And when I woke up my complimentary water bottle was gone."
Pros: "Crew was friendly and helpful."
Cons: "Take off from New Orleans was late"
Pros: "Service was great. Like the leg room . Other airlines should do tha same."
Pros: "very informative during delay"
Pros: "Crew was very professional and friendly."
Cons: "Flight was delayed 2.5 hours due to maintenance issues."
Pros: "Nice plane. Could have used a plug."
Cons: "The food was ok. But worse than the food I had on the way to the us. I didn't get all of my boarding passes in NYC so I had to go get them in Orlando which ment changing airport terminal to get to the LAtam desk and back doing 1 hour and a half of TSA security check..."
Pros: "The flight crew was amazing and very attentive to my 2 year old daughter. Very friendly service."
Cons: "During the boarding process I was not made aware that I was able to board earlier because I had a child. When I asked a crew member about it she had an attitude and just waved me through. I felt this waa very rude. Not to mention the flight was already an hour late. That issue just further irritated the situation."
Pros: "The attendants were friendly and hellpful."
Pros: "JetBlue was great. The customers at the gate on the other had were awful and rude."
Pros: "Updates, treatment, professionalism of Captain and crew"
Cons: "Expected supper but it is understandable. It was past time"
Pros: "Jet blue is my favorite airline! Absolutely amazing!"
Pros: "It was a quite comfortable flight on the way back to Orlando."
Cons: "There was nothing I did not like"
Pros: "Not much."
Cons: "I don't know if this was an error on Kayak's part but since they were the ticketing agent, I suspect so... I booked a full fair, business class ticket for international flight, and I can tell you, Jet Blue had no business in this itinerary!!!! I completely understand the value of Jet Blue as a cost conscious airline, but on the flights I was on, they only had ONE CLASS OF TICKET! They may tell you differently, but after being on international flights for over 10 hours, I was stuck in a middle seat! And it took me a lot of talking to even get them to admit i deserved anything other than the last row in the plane."
Cons: "The flight was delayed which was going to make me late for my next two connecting flights. They sent me on an airline that had me show up at my destination 36 hours later. Wasted money on my hotel room and activities I had paid for for the first day. Even though I had spoken extensively to the lady helping me about my luggage, it took my bag 5 days to get to me. So instead of enjoying my vacation I was having to spend time in the mall in a foreign country trying to find clothes for each occasion. It also cost a lot of money to repurchase all of these items. I will never support this airline again."
Cons: "plane is old"
Pros: "The terminal at JFK"
Cons: "Being seated apart from my children and the children being treated very rudely and unkindly by the cabin crew on board. The cabin crew left my 8 year old son, who had been travelling for nearly 24 hours at that point and was seated in a different row from me, crying because of his actions. He did not try to make amends for his actions, nor did he apologise."
Cons: "Airport problems, JFK is the worst airport I ever transfer at. Lack of signage for transfer passengers, it made me so confused for not knowing where should I go for my connecting flight. Long walk in between terminals even taking AirTrain. JetBlue problems, ground staff are not helpful at all. No separate line for transferring guest, long line for everything. Got separate seats at check in counter, but realized the flight is not full and my husband and I both had nobody sit next to us, really don't know why they assigned separate seats for us."
Pros: "The flight was quiet and boring like most flights."
Cons: "Free entertainment should be offered, but it wasn't horrible."
Pros: "Friendly Crews and plenty of amenities on both flights."
Pros: "The TV program and free WIFI and food."
Cons: "Didn't serve any drinks."
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Predictably late."
Cons: "Be on time."
Pros: "Crew was kind and helpful. Snacks were great!"
Cons: "1 hour flight delay"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Pros: "Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional."
Cons: "Long wait at immigration in Paris (not Delta's fault)"
Pros: "was comfortable to be able to sleep"
Cons: "delayed start"
Pros: "Good selection of free, in-flight entertainment."
Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."
Pros: "Service from the crew."
Cons: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Pros: "The new delta seats are super uncomfortable and zero legroom. When you put the seat back back the butt part goes forward and your knees are crunched in front of you. The cushion also angles down its horrible. They gave a couple rows extra room and now charge more for them while crunching every other seat together."
Cons: "Seats and legroom horrible"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "I was automatically upgraded."
Cons: "I was upgraded, which I appreciate very much. However, I was upgraded to a window seat. With my bladder situation it was comfortable. This is why I only book aile seats."
Pros: "That I made it to Dublin"
Cons: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."
Pros: "One of The crew members a guy from Texas was nice"
Cons: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"
Pros: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Cons: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Cons: "The upgraded seat was horrible - and I want a complete discount."
Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."
Pros: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."
Pros: "Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups!"
Cons: "Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight"
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Pros: "The staff onboard was friendly and attentive. They made every effort to make sure I had whatever I wanted. Boarding was quick and easy. The onbaord entertainment system had a large selection and I was never without something worth watching."
Cons: "The first class accommodation isn't as good as advertised. The seat is supposed to completely recline allowing you to sleep. Unfortunately if you're 6 foot or taller there isn't enough room. Other airlines like Emirates gives you more room in their business class so it's disappointing to see United 1st class is so cramped. The screens for the onboard entertainment system in first class are lower quality then those used in coach."
Pros: "The crew was amazing and the food was pretty good for airplane food."
Cons: "The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable."
Pros: "Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great."
Cons: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Pros: "At least the plane didn't return to the gate and we departed 7 hours late."
Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."
Pros: "Troy, Karee, and all of the staff on board were amazing! One of the best flights I have ever been on. Hope they are the crew for my flight home."
Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"
Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."
Pros: "Everything up to departure. Sat in line for almost an hour."
Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."
Pros: "When our flight was delayed by four hours they gave us snacks at the gate. No one offered to reschedule."
Cons: "The 45 minute wait in the Sky Priority lane to drop off baggage. The flight was delayed because of weather and then their scheduling system crashed. Had to wait for a pilot. When we finally boarded at 5 we got peanuts in first class. That was worth the mileage upgrade. Upon landing there was a 1/2 wait on the tarmac to get a gate. That same plane, upon taking off back to DTW blew a tire upon take-off, had to do an emergency landing and everyone had to spend the night in NOLA after being delayed all day."
Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."
Pros: "Friendly crew, ok seats"
Cons: "Was not possible to even request a coffee"
Cons: "The seat was not a flatbed. It was an old fashioned first class seat but with absolutely awful knee room---possibly as little as 28-30 inches. It was very difficult for the person next to the window to get out to the aisle, even when the person in the aisle seat was not sitting there. The biz class cabin was shared with economy comfort. The crew gave no explanation for the switch in aircraft, and no apology either."
Pros: "Just not enough room to accommodate that many people for such a long flight. And felt neglected and grouchy by the end of the trip."
Pros: "The crew was very friendly and helpful."
Cons: "The delays, we change to gate three times, Delta never told us why the changes or announce them. If it wouldn't be for Trippet Pro, where I got notices, I would not have known about gate changes."
Pros: "The crew was very apologetic and nice about the delays."
Cons: "The plane was 20 minutes late getting to the gate. Then we sat on the runway for over 30 minutes, while we waited in line for 30 other planes to take off. After a long day and a flight from Venice Italy, it was a bit disappointing to have this sort of delay."
Pros: "Movies- pro staff"
Pros: "The good the crew and the bed"
Cons: "The overheads were noisey and loud and made it difficult to sleep"
Pros: "I love deltas crew. Quick service and they let you sleep. Very efficient boarding. Excellent."
Cons: "Individual seat space is small, nor do seats recline much."
Pros: "Flight was quick, crew efficient"
Cons: "Despite having this flight booked for over a month I was not issued a seat until gate check in and had to sit and wait till they figured out their "overbooked" situation. I had to approach the desk four times because they wouldn't give me any indication of what zone I should line up for, and the desk crew were rude. Ended up being the last to board."
Cons: "My flight got cancelled. Terrible customer service. My bags didn't travel with me. My vacation got screwed up."
Pros: "Smith TSA check in, smooth boarding, dinner AND breakfast, phone charging port, headphones, sleep mask, ear plugs, and excellent entertainment."
Cons: "2 passengers booked at the same time got assigned different seats at boarding. Luckily one passenger was kind enough to switch seats."
Pros: "Delta Comfort+"
Cons: "Boarding In-flight entertainment Meal Service"
Pros: "Great service, a lot of food, good entertainment"
Cons: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."
Pros: "Lots of great food n free new movies! Crew was polite and on top of their stuff :)"
Pros: "The flight was not full so we got to spread out. The flight crew was attentive. The onboard entertainment was good and free."
Cons: "As usual, the staff at JFK was a little on the surly-side - that's New York so you have to expect it."
Cons: "The seat was very uncomfortable in delta comfort zone."
Pros: "How expedite everything was and how helpful the aa personnel at the airport were. Flight attendants were efficient and friendly."
Pros: "The plane was new and very comfortable. Service fair."
Cons: "The food was horrid."
Pros: "We landed early, it was fairly comfortable in coach for a very tall person, and there was good communication from the flight attendants and pilot with the passengers. A very pleasant experience overall, from someone who is a nervous flyer!"
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Cons: "Waited 2 hours for take off."
Pros: "Got to Paris. Crew was nice."
Cons: "Very tight seats that had minimal room to sleep. My knees hit the seat in front of me when sitting upright"
Cons: "FLIGHT DELAYED 3 hours, miserable uncomfortable plane- awful wines (grape juice) and not entertainment in flight-"
Pros: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Cons: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."
Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"
Pros: "In flight service was terrific. Cubby areas were somewhat cramped. Was expecting more room."
Cons: "The food selection was great but the food itself was over cooked. Disappointing."
Cons: "Nowhere on my finnair reservariondid it say this flight was operated by American. I kept logging into finnair and it was telling me I had no reservation. Very frustrating!"
Cons: "No personal entertainment systems. I ordered a low lactose meal and got yogurt which is high in lactose!"
Cons: "The flight company's got changed to AA from Iberia but didn't get any email from Kayak. Send an email next time please."
Pros: "The crew was pleasant and I was able to sleep."
Cons: "I didn't like having retro entertainment with no options."
Cons: "Could not buy snacks"
Cons: "They were not honest with the information given by stewardesses"
Pros: "My business class flight"
Cons: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."
Pros: "Economy seats were comfy Free movies"
Pros: "it was an american airline flight. good trip"
Pros: "One flight attendant was completely uninterested! Others were good despite the delay."
Cons: "One poor attitude flight attendant."
Pros: "The cabin crew were absolutely outstanding."
Pros: "This was British Airways operated by American Airlines. I'm usually not a fan of American Airlines but this was a pleasant surprise. Plane was on time and pleasant. Seating was not roomy but what we expected. We were served dinner with option for and simple breakfast. Entertainment system was up to date with personal screens and choice of movies and games."
Cons: "There were six of us flying and we choice this flight because it was the lowest cost we could get per seat. When we try to check in for seating, we ended up having to pay significant fees to get seats together. I feel like this wasn't upfront and we may have used other Airlines/ flying times if we realized this wasn't the cheapest way to go. (I'll have to read the fine print better next time)"
Cons: "7 hour flights must have good entertainment facilities like individual screen wherein you can choose your own. I don't normally get a good sleep on planes so a good entertainment is a must for me..."
Cons: "Don't have tv in seats hard to watching one tv"
Pros: "Entertainment and crew were good"
Cons: "The seats reclined but when they did the bottom of the seat moved forward creating even less leg room. For a guy that is 6' tall it made it nearly impossible to sleep on the over night flight. The head rest also did not raise over my shoulder height which added to the lack of sleep"
Pros: "Staff very courteous and efficient"
Cons: "Old plane did not have individual screens."
Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"
Cons: "There was no phone charger at the seat."
Pros: "The airline was great."
Cons: "It airfare.......I've never in my life had to deal with such an unprofessional company in my entire life! I'm honestly shocked that you use them considering your a creditable company. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! When I checked online they have nothing but bad reviews. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare."
Pros: "Nice crew and on time."
Cons: "Very old American Airlines plane, food never as good as Iberia. Not enough room for carry on. Entertainment system from 1960's"
Pros: "Flight crew was excellent."
Cons: "Crappy old plane. No individual tvs. Offered entertainment was truly awful."
Pros: "The pilot was amazing!"
Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"
Pros: "Good service from the flight attendants."
Cons: "BA and AA don't have their computers coordinated so if you book on BA, but the flight is on AA, your booking reference number for check in, etc., does not work. You have to call customer care for AA to get their booking reference number."
Pros: "Movies, wine"
Cons: "When checking in the staff was so incredibly rude, nonexistent during the whole check in process that it led to several people missing their flights or almost missing it. I had to run around asking for someone to help the long line of people including me who were all in danger of missing their flight because no one was around to help. And then when I finally do get checked in using the now kiosk only option for the plebeian class while anyone above economy gets to talk to real people (way to highlight the class divide guys) I missed my check in time by 5 minutes and was told by the kiosk to find an agent. Then I go running around looking for an agent. I find one and she says you missed your flight. I told her I still have 45 minutes to make it, and she rudely just tells me to get in another line to pay for a new ticket. LUCKILY someone in the priority line saw I was having a problem, a customer not an agent, and she told me to try to talk to someone on her side. After 3 agents told me no one finally told me yes. I made my flight but just by a hair. If the agents would have been around to help or been willing to help me from the moment I spoke to them this would not have been a problem. Thanks for almost ruining Christmas for me. When I spoke to others everyone told me they always have issues with AA. Will never fly AA again."
Pros: "Very smooth flight with excellent crew!"
Cons: "There were no individual monitors at the seats."
Cons: "I paid $150 extra for 2 exit row seats thinking we could use the extra room on the long flight. Unfortunately, the exit row space was cut off by and smaller than a normal row! Our legs were extremely cramped by the time we got to Rome. We had no overhead storage, which was already small, so we had to put our carry-ons multiple rows behind us -- which made exiting the plane a pain. There wasn't any personal entertainment systems, just one tv per section. The food was sub par. The crew was nice enough, but I'll NEVER take American Airlines internationally again."
Pros: "The plane left on time and the flight crew were very courteous."
Cons: "Seats were hard and to close and not enough leg room. We had a new Airbus on an AA flight from San Francisco to Dallas that had wider seats that were softer and enough leg room. That was a great plane. There was no personal entertainment. Only one big screen coming out of the ceiling and playing a children's movie. Did not listen to it."
Pros: "Free alcoholic beverages"
Cons: "Check in was ridiculous, one enormous line for all the "one world" airlines. Which although we booked Finnair, the flight was with American Airlines. Then at check in we weren't given the seats we chose when we booked the flight, actually we weren't given seats at all until the flight was boarding. And although half the flight had not been assigned seats the boarding agent had an attitude that I wanted to get my seat assigned. The airplane was circa 1992, there was a box tv in the aisle every few rows. We flew NY to San Juan PR in July and had personal entertainment on a 3-hour flight, but not ona 6-hour trans-Atlantic. Then there was a problem with the fuel tanks and apparently it was right in the middle of shift change, so one shift went home and the captain didn't know what was going on. "I'm embarrased" he said and we sat on the ground for almost 2 hours. The crew were great, the dinner was fine but yogurt and a weird muffin top is not ok. The best part of the whole flight was a free jack & ginger ale. Based on this experience alone I wouldn't fly with Finnair again. Our trip was for a wedding and most everyone else flew Air Lingus and had a flawless experience, poor choice on our part!"
Pros: "Direct flight, convenient schedule"
Cons: "Ground delay at JFK, no personal entertainment system"
Cons: "This was the worst flight ever. AA is the worst airlines ever."
Cons: "Seeing as this flight was cancelled and we had to wait as two elderly people until 3pm the next day to get another flight and American Airlines would not compensate in anyway. I would say that we will never fly American Airlines again nor will my family. This was not the only delay or cancellation because of American either. We spent 48 hours traveling because of delays and cancellations and still American would do nothing for us. I'm 66 and my husband is 72 (who also has had back surgery for five slipped discs) and we had to sleep on concrete floors and had very limited money to buy food. It was by far the worst experience of my life and I would encourage everyone to not travel with them."
Cons: "No power at JFK. Customs and baggage claim a nightmare. After a tiring international flight, 4 hours in airport find out my flight is canceled. Miss a day of work because can't get flight until following day. No airline offer of food or hotel accommodation."
Pros: "Very little turbulence, excellent flight crew."
Cons: "1+ hour sitting on the Tarmac in JFK before takeoff, 1+ hour sitting on the Tarmac in Dublin before we could get off the plane."
Pros: "Seating way too tight"
Pros: "Our flight attendant was very nice and the restrooms were ample."
Cons: "We flew a 777-200 which was 15 years old and not to today's standards for transatlantic flights. The entertainment system was awful. Shame on American."
Pros: "It was five star all the way."
Pros: "It didn't crash"
Cons: "3 hour delay in take off and landing, malfunctioning door not weather caused the delay Moved to other gate and plane with blasts of cold air on passengers Stood on plane after landing Stood on bus waiting to be driven to exit point in terminal Missed the train that I had ticket for, bought online, so I lost the money and lost the day planned around the train schedule (plane was supposed to arrive at 7:10 and it landed after 10:00. I moved as quickly as possible through all stages, with no checked bags, cash in hand, but I missed a 12:30 train and failed to meet the guide lined up to meet me"
Pros: "Comfortable seating considering economy. Food decent."
Cons: "2 hour delay due to no captain available. Told us about it when we were supposed to be boarding."
Pros: "Literally nothing. Will not fly again."
Cons: "Completely disorganized. Took 30 minutes to check a bag. Nickel and dimed at every turn. Flight crew was borderline annoying. Was not a relaxing flight whatsoever. JUST BAD."
Cons: "Small table trays & uncomfortable seats. You get what you pay for."
Cons: "carry-on $30?! check in luggage $40?! ridiculous."
Pros: "Despite technical issues and a delay in boarding, they got us to the destination on time. Polite and helpful crew."
Cons: "Why do passengers have to take their luggage themselves to another conveyor belt after checking it in at LGA?"
Cons: "Charging $45 for carry-on, is way too much, regardless of whether it's a budget airline. Round-trip it's an extra $90. Might as well put that money toward the flight of another airline."
Cons: "The gate crew was completely rude and would not help. Flight was delayed, nobody said anything, we were all waiting around. Never again will I fly with this airline. They are a joke."
Cons: "No es posible que haya atrasos en los vuelos"
Cons: "I did not book this particular flight for these dates."
Pros: "I can tell you what I didn't like. My seat and bags cost more than the flight itself. So no I did not have a good experience and I will never fly Spirit again"
Cons: "Flight was delayed 3 hours, then we boarded the plane at 1:46AM. Only to have the flight cancelled. After 45min on the plane we had to get off and wait until 3:45AM to find out what the next step was (rescheduled for 11:30AM). Overall the communication and transparency around this ordeal was handled terribly. Staff had no plan to deal with situation, provided helpline numbers were useless, email/text communication of the rescheduling was nonexistent All of this is not even getting into the cheap service and setup of the flight itself. Will not be flying frontier again"
Pros: "The landing"
Cons: "The cost of baggagge"
Pros: "It was inexpensive, at first Made it to destination safely"
Cons: "You had to pay for carry-on The seats on the plane were comparable to fold out lawn chairs. Plane needs updates, wifi"
Pros: "Crew was nice, but very uptight about wearing a seatbelt, not standing in line to use the bathroom, not changing seats, etc."
Cons: "I booked tickets with this airline for the first time because prices were significantly cheaper than with other airlines. However, I didn't realize I would have to pay $45 for carry on luggage, pay extra if I did want a seat in the middle, and even pay for soft drank! After factoring in all those things, it would have been a lot cheaper to use a different airline. Plus, it was by far the most uncomfortable airplane I have ever been on. No leg room, small seats that do not recline and have no cushion. Terrible experience!"
Pros: "Cost of ticket"
Cons: "Having to pay a fee to pick my seat, fee for carry-on luggage, and the worst thing was having to tip the Attendants for a diet Coke. This is a horrible practice and leave s a bad taste in my mouth."
Pros: "The flight attendant was pleasant"
Cons: "The gate peaple were rude. Slammed me with a $60 carry on fee I wasn't aware of , and said it was my fault for not going to frontier website to read discaimers I wasn't aware of. Pure BS."
Pros: "Not much to like the plan was clean."
Cons: "The flight was two hours delayed. And the pilot or staff did not have the common courtesy to let us know what was happening. Pilot explained why they were delayed in landing at LGA. And it would be a two hour flight. However we waited another hour on the runway with NO updates!!! Just sitting on a plane, on a flight that was already late, was very frustrating. Frontier staff should really work on better communication. They also had an elderly woman pay $60 for her carry on. They could have waived the fee, she was elderly and she stated she wasn't aware that she had to pay for her carry on. It would have been a nice gesture when the flight was delayed."
Cons: "Fees for bags. Paid beverages No entertainment (tv's)"
Pros: "Flight crew was very pleasant both ways, but didn't make the trip worth it with all the negatives."
Cons: "Frontier's electronic tickets don't work at security. The added fees were ridiculous. Paying for a SEAT and a CARRY-ON is outlandish! They even charge for water. Seriously? The new seats are extremely uncomfortable, the armrests are cold metal, and the seats don't recline. They tray tables are about the size of a small romance novel. We felt incredibly duped. I will gladly pay more to fly an alternate airline. I hope to never fly this airline again."
Cons: "The seat was back breaking. The service was horrible, very few options of food."
Pros: "I slept through it!!!"
Pros: "It was fine"
Pros: "The quality of the treatment received by the air staff was awesome."
Pros: "This was my first time flying Frontier... my overall experience was good. However, I was unaware that it was an a-la carte airline so minor difficulty maneuvering at first. Seating is a little tight but bearable. Crew was pleasant. Can do without food/beverage but need more comfortability/seating... Overall rating... 3.5"
Pros: "Quick boarding, left pretty close to on time."
Cons: "Was shocked to discover while getting my boarding pass that I have to pay $40 EACH WAY for a having a standard size carry on. If I'd known that I would have gone with the other airline and paid just as much -- but gotten at least a free drink and seat that reclines."
Pros: "Great fare.awesome staff.had to wait to load bags.but will fly again"
Pros: "They don't comply with thier own policies. Thier website says a carry on bag and a personal item (such as a laptop bag) is allowed free of charge. When i reach their with a very tiny suitcase and a laptop bag, the front end staff tells me I am fine and can go ahead with the sevurity line. But when I reach at the gate and just as I am about to enter the flight a frontier employee snatches my bording pass and says that I have to pay $60 for my one item, as only one item is allowed. And she was so rude that she wouldn't listen to anything. Says the gate closes in 3mins if you wanna get in this flight pay $60 or else she wont let me in. I had no choice other than to pay. This was through kayak. I would request kayak to not keep any kinda relation qith such ripoff fraud companies, if they don't want bunch of bad reviews them self. Frontier has already millions of bad reviews and one more added from my side just now. I would never ever travel frontier again. N by the way the flight sucked as well."
Pros: "We never made it to New Orleans because there was an unbelievable number of people trying to check in and the usual number of people checking in to the point that the check in line was over 2 hours long. This is completely unacceptable that Frontier wouldn't be staffed enough to meet the needs of the people who are paying for flights."
Cons: "We never made it to New Orleans because there was an unbelievable number of people trying to check in and the usual number of people checking in to the point that the check in line was over 2 hours long. This is completely unacceptable that Frontier wouldn't be staffed enough to meet the needs of the people who are paying for flights."
Pros: "Couldn't believe that I had to pay for carry on. Totally misleading the customer. Would never fly Frontier again. To"
Cons: "Flight was delayed three hours with no compensation for time. It would've been nice to receive a voucher for dinner considering time. Also, attempting to sleep on a flight is always difficult but turning on the lights to serve beverages was a bit much. Dim lighting would be a better option."
Cons: "I say the exact same "I should have just flown delta" story EVERY TIME I go with a cheap airline. Flight was delayed from 5pm to 6pm, then to 11:30pm, then 1:30am. So I had to buy a stupid expensive last minute ticket on Delta (Frontier doesn't work with other airlines, to rebook flights or even find your luggage) then drive two hours from the airport to see my family for the holidays.. Then take a 2 hour trip back to the airport the next day to pick up my luggage, which Frontier wouldn't deliver to me because I "voluntarily separated" from them. I suppose that's technically true, but I think there's an argument there that Frontier's complete lack of competency forced to me do it."
Cons: "The payment process is confusing. At boarding there were many passengers who didn't know there was a charge for a carryon so that slowed down the boarding for the rest of us. Then you get going only to find out you have to pay for a soda too. I detest the nickel and dining. Just charge me one flat rate and call it a day."
Cons: "Delays costed me tons of cash!"
Pros: "Best priced flights of anyone"
Cons: "SW airlines does do a better job wit incentives like first 2 bags free under 50lbs., complimentary drink & snack, and no charge for first carry-on. I'd honestly make Frontier my ONLY carrier if they addressed the first bag free, no carry-on fee and free water/drink & snack."
Cons: "Cheap tickets but then you have to pay for your seat after you already bought the ticket plus another $35 to check your bag. Paid $250 for the flight then had to pay another $70 just to get on with my bag and sit. Didn't get any good customer service from anyone who works on this airline. Didn't offer any free beverages on the flight. You had to pay $2 for a soda. Plane was old and beat up. None of the machines worked to print up my boarding pass which left me on a long line where me and a couple other people missed their flight due to lack of staff behind the counter. They tried to charge me another $100 for another flight and still charged me the $70 for the flight I missed. So I went to American and got first class for A LOT cheaper than what I paid all together for this flight. Waste of time, money and just a big disappointment all around. Will NEVER fly frontier again!"
Cons: "If you think you'll be saving money by booking through frontier, think again. They charge you extra in every way they possibly can--including seat arrangements and carry-on bags that end up being even more expensive than checked bags. They tell you everything is cheaper when being set up through their website, but their site crashes like crazy and people on the phone are also very unhelpful. Our flight was delayed for 3 hours and the maintenance crew was very unhelpful in relaying information to the crew. We never got a perfectly clear answer on what the actual problem was."
Cons: "The Frontier flight was a rip-off. I was charged for a seat and for carry-on luggage which should have been included in the advertised price. I will not fly Frontier again."
Cons: "You have to pay for carry on the seats r uncomfortable u have to pay for snacks I will never fly with this airline again"
Pros: "There was no portion or attribute that was enjoyable"
Cons: "Lack of communication, seating, waiting area, temperature"
Cons: "Flight was delayed for over 5.5 hours, the last hour of which was attributed to the flight attendants somehow being late. No apology. Tiny uncomfortable seats. No ammenities. Hidden fees everywhere."
Cons: "I am still on the flight writing this review. I hope this explains everything."
Cons: "Charging for carry on? Never experienced that before. Flight is apparently cheap but when you sum up everything they charge you for, it amounts to the same price of every other airline or even more. I could not make check in either at home or in the machines. Not planning to fly with this airline again."
Pros: "I liked the fact that one of the flight attendants who was at the front of the plane had a sense of humor. Everyone else was very basic and non memorable."
Cons: "That you have you have to pay for minimal refreshments."
Pros: "Crew was fine, legroom good on purchased seats, but we were moved to exit row even tho we purchased extra legroom in regular seats, and then could not recline, which kind of defeats the point of being able to stretch out and relax."
Cons: "A crazy amount of extra fees, making the cheap ticket null and void, the fact that I paid for precious baggage (artwork) to be checked on the plane from LGA to Miami direct, and somehow, the package did not get on the plane."
Cons: "This was the first time I used Frontier and here's what happened. $7500 in artwork I was bringing to Miami was lost or stolen by Frontier Airlines. So it ruined my show and and was a waste of the money that was invested for the event. Completely ruined my trip. I will attempt to recoup my losses with a lawyer if necessary. An irresponsible airline."
Pros: "crew was courteous, plane was clean"
Cons: "Everything was horrible from the $40 carry on charge to the cost of snack, beverages. Ridiculous! I could have flew a competitor airline for about the same price. Carried on 2 bags and/or checked 2 bags.free. with most carriers. Never flew Frontier before. Wow! Amazing!"
Cons: "I only had cash on me and they refused to take it stating that they only take cards. I had to embarrassingly phone a family member to pay for the bags via their card. Then the plane sat in line for take off for an 1 hour in addition to being delayed for an hour prior to boarding. Bags took another 30 minutes to be retrieved in baggage claim. This experienced caused a ripple effect in my day"
Cons: "Staff needs to smile. If they don't like their job they should find one that they will enjoy"
Pros: "The flight was fast"
Cons: "They lost our bags"
Pros: "Crew was nice. However the spirit airline attendant at the desk told me to gate check my bag. I stood there waiting for someone to grab my bag for sometime. So I asked the stewardess and she told me just to bring the bag in and put my carry on in the over head compartment."
Cons: "However the desk attendant came on the aircraft took my bag out of the overhead compartment. And then left it outside or the plane. I waited at the airport for until 1:30am before I got a confirmation that the back was in fact at Newark still. I had a nursing convention to go to and I had no clothing. So I had to Uber to Walmart than Uber back to my hotel. So I didn’t get any sleep. I didn’t check into my hotel til 4am due to a negligent spirit employee. I paid for the checked bag and there was plenty of space in the over head compartment. She caused me unnecessary stress and an embarrassing morning with my administrators due to my lack of sleep."
Pros: "Nothing. But it's the cheapest flight, so I can't complain."
Cons: "The seats are very uncomfortable. During the boarding, it was totally unclear what is the current zone. When I tried to board they said I should wait for my zone, but there wasn't any information on the screen so it's hard to know, especially if you listen to music and don't hear announcements. Please improve this!"
Pros: "The modern planes and on time arrival and departure."
Cons: "Unfriendly check-in staff, unpleasant crew members and pokey seats. Having to pay for water on a 3.5 hour flight took cheapness to a new low. My first experience with Spirit Airlines will probably be my last."
Pros: "Very friendly crew"
Cons: "Head rests"
Cons: "They have their own random process of checking in, boarding etc. If you try to interact with a person in any way they charge you for it. That's not how it works for other airlines, and their communications isn't particularly clear about this so charges are surprising"
Cons: "The seats were very uncomfortable and there was very little space."
Pros: "Got to our destination quickly"
Cons: "I'm 6 feet tall. No leg room with spirit."
Pros: "The inflight crew were not bad at all."
Cons: "The agents working at the airport were completely clueless. They wouldn’t let us check our bags until 1 hour before the flight boarded. We still had to go through security and walk to the gate all in the hour. Will never fly spirit again."
Pros: "We had a weather delay— so we sat in the plane for 3 hours before we left. Should have had the option go leave."
Pros: "Nothing. How could a flight not give free water? People need to take meds and should be required to pay $5 for bottled at the terminal. Everything is just highway robbery. Some folks don’t even have a credit card or fir that matter the cash."
Cons: "I was totally humiliated at the gate when I was taken off line because I had one extra bag to carry on. I was then charged $65 to then bring it on board an additional $20 to secure a sit since the flight had been over booked. The flight was delayed for the late arrival of on board staff. Most of the passengers were flight crew either connecting."
Pros: "Absolutely nothing"
Cons: "Bag drop off was unorganized and slow causing a delay in departure, causing a 2 hour flight to turn into a 7.5 hour ordeal with uninformed and unpleasant staff. I sat on the plane from 3pm-10:30. Staff had no clue and charged everyone for food. You get what you pay for & im never flying Spirit again."
Pros: "Boarding was quick and easy, flight left on time and landed early. Processes on the plane itself were efficient Even though the chair was very thin, I found it to be comfortable for my back"
Cons: "Having to pay for a carry on (price ends up being the same as other flights when considering this) I had to check the bag I always take as a carry on with other airlines No entertainment on the flight whatsoever No blankets provided Only two toilets on the plane"
Pros: "Spirit is a nickle and dime operation, with very uncomfortable seating"
Cons: "The plan was dirty. They need to make sure they wipe down everything. It gross"
Pros: "Very friendly staff. Efficient & clean"
Pros: "The flight attendants heard that it was our bachelorette party trip for the bride to be, Chelsea. They started us off with mimosas- on them! At the end of the flight they brought Chelsea up front with a tiny dance down the asisle by one of their very own. We also did a fun marriage advice game with the other passengers. I’d say the other passengers throughly enjoyed the entertainment and felt involved as well!"
Cons: "Most uncomfortable seats ever"
Cons: "Even with the additional padding I bring with myself, the seats were not comfortable."
Pros: "I got to my destination safe"
Cons: "Baggage fees, even for carry on!!!! Carry on cost more. Only 40lbs allowed. They DONT EVEN GIVE YOU WATER. There is no type of entertainment. Seats are very narrow. Its even hard to store thing in front of your seat."
Pros: "The seats on some Spirit planes are uncomfortable"
Cons: "Seats and there’s no entertainment"
Cons: "I set the dates for our trip for April 12 to April 15, for some reason when I got the email confirmation the trip was set for January 15 to 18; I had to call Spirit Airlines and ended up paying EXTRA $ 70.00 dollars to get the right dates and another couple friends were doing it at the same time and the same happened to them"
Pros: "I was give seat 26A. I am a small woman seated next to two small women, we were crammed in to tight. Also I do not like the way you are charged for ever enmity. The seat was dirty. There was trash from the prior inhabitant smashed behind the tray table. The bathroom was disorderly it was out of toilet paper and tissues. The stewardess thought she was a stand up comedian. She was dissing her employer. Pointing out that nothing is free on Spirit airlines. Making a bad situation feel worse."
Cons: "It was on time. All the other attendants other than the comedian were very nice."
Pros: "Rude at counter. Paid 2x for seats"
Cons: "Spirit is awful in every way"
Pros: "Plane departed on time and arrived early."
Cons: "I have flown on a lot of budget airlines, both domestically and internationally, but this was my first time flying with Spirit....and it will be my last. I am used to the a la carte pricing and know how to avoid additional charges, so I wasn't expecting anything different than usual. What I wasn't prepared for were the smallest seats I have ever seen. Granted, I am 6'2", but these seats cannot be anything but pure torture to anyone over 5'9". If you're shorter, maybe it's worth it, but I can't guarantee it. But, if you're 6' or taller, I would recommend you avoid regardless of how much cheaper the flight is; It's not worth it."
Cons: "They weren’t stocked with items on the menu. Crew members were sarcastic about people changing seats despite the amount of vacancy."
Pros: "The crew was great and did their best to make the flight smooth. The plane was a pretty color yellow..."
Cons: "Baggage fees were ridiculous. If you check your bag, it's $52. If you carry on, it's $57. During the flight, you pay for any beverages or snacks. Also, we purchased our tickets together, obviously to be sat together. On our return flight, we were instructed to purchase seats if we wanted to be together, otherwise there were no assignments. We got charged an additional $40. Overall, we spent an additional $200! We chose this airline for the lower fares, but they get their money back by charging for everything. You pay for everything. I was very dissatisfied and likely to never fly this airline again."
Pros: "Kind attendants"
Cons: "Too many "hidden" and extra costs"
Pros: "Crew and staff at airport more friendly and helpful"
Cons: "They don't take cash on the flight and I was not aware of this."
Pros: "Plane landed safely in destination"
Cons: "Baggage and cancellation, seat assigned, delayed departure"
Pros: "The flight was not delayed, in fact it left early! Fast boarding."
Cons: "The seats were uncomfortable. It was a clear day without many clouds, but somehow the pilots on both of my flights weren't able to hold the planes steady during the takeoffs, climbing to altitude, and approaches for landings. The planes were wobbling a lot---like they were no longer on smooth automatic pilot."
Pros: "Landed early"
Cons: "No leg room and delayed one hour"
Cons: "I wasn't notified that the flight was gonna be delayed! Waited over an hour being lied to every couple of minutes that we ready to board and nothing happened !!! Last time I fly with this airlines and will definitely let others know my experience terrible terrible !"
Pros: "The staff was courteous and happy. Smiling and speaking to passengers. No carry on baggage fee. I have been flying frequently over the last couple years and it was the only staff that made me feel like customer service matters."
Cons: "A fee for water and soda."
Cons: "First, they charged 50$ (!!!) for each check in bag while most airlines charge 25$. That is double! And for a domestic flight!! To top that, no one at the check in counter had told us that skateboards are not allowed on board (even though they saw us with it). We arrived at the gate, about to board the flight and a second before getting on the plane, we were told that we could not go on with the skate board. All this is while we see people take in strollers that are far bigger than a simple board with wheels. They claimed that it's a "weapon". It is as much a weapon as a stroller. They made us pay additional 65$ (!!!) just to throw it inthe bells with no wrapping or bag, and to sign a liability release so if it will break we wouldn't be able to sue. We felt completely ripped off! The only other option according to them was to pack it and board the next flight (of course this was a non- refundable flight). To top everything off- the airplane was old, they sold one seat to oversized people in a way that it was impossible to have your iwnspace and they didn't even serve water in a 3.5 hiur flight. It was a horrible experience and we wouldn't recommend spirit airlines to anyone ever. We ended up paying an extra 165$!!!"
Pros: "They staff was very nice and entertaining"
Cons: "I will never fly spirit airlines again due to all the hidden fees!"
Pros: "Flight crew was nice from LAX to MSY"
Cons: "small seats, hidden baggage fees through priceline"
Cons: "$50 per bag Tired dirty seats Attendants playing cards at front of plane"
Cons: "I was on a Spirit flight."
Pros: "I liked that the flight was a very good price."
Cons: "What I didn't like is that after I bought the ticket, I learned that I had to pay for a seat, I had to pay for checked bags of course, and I had to pay for carry on bags. What!?! About $150 for one checked and one carry on both ways.....which means I didn't really save any money on this "cheaper" flight. One more kicker is that I travel using my TSA number and SPIRIT airlines doesn't have an agreement with the TSA for their travelers to use pre-check. Wow. i wished someone had pointed out all the extra fares and fees"
Cons: "The flight was canceled. the reason provided was the weather but other airline didnot cancel. They still flew..."
Pros: "I thought the seats were decent, and the aisle is wider than most."
Cons: "I didn't like the fact that only one bathroom was working. The price for luggage is OUTRAGEOUS. There was pretty much no service from the flight attendants. This was the first time I've flown with Spirit and it will be the last. I should have known better than to not book with Delta or Southwest. Even though you lure customers in with your initial low price but than you nickel and dime the customers to death with fees for everything and the extreme high cost for luggage, that your initial ticket price became higher than the other two carriers initial price. Shame on you!"
Pros: "Same flight. The crew was excellent, friendly, attentive and very helpful."
Cons: "No even a free cracker and glass of water."
Cons: "You have to pay for EVERYTHING. No point in saving on the front end when it'll be more expensive after anyway"
Pros: "I almost swore off Spirit a few years ago, after terrible customer service and unclean planes etc. This trip has made me reconsider. The crew was the best asset. They were entertaining, so pleasant, joking and engaging with customers all while being professional and efficient. Better service than the "premier" airlines that I have recently flown. We were more inclined to order drinks and food onboard because we were in good spirits and felt that we didn't need to wait until touchdown to allow vacation to begin. Thank you for a great experience (it was the same crew for both legs)"
Cons: "Bummer that the seats don't recline (but for short flights, not terribly bad) We had a layover on both legs of the trip, however were unaware that we would not be switching planes. We had to choose to run off the aircraft to grab a sandwich etc vs waiting 3 more hours to eat. When we decided there was enough time, we made no stops, walked off the plane and to the first food booth we saw, and we walked back to the gate and sat to eat our food. Only after watching someone else run onto the jet bridge, did I ask the gate attendant (who was 5 steps away from me) if we needed to board. She casually said "oh yea, we're going to close the gate in 2 minutes" !!! there was no overhead page/announcement/ or her asking if we were on that flight (when she had seen us de-plane and ask her directions, and could tell on her flight logs that some people were still to board). We were super lucky not to miss that flight and I wish we felt that she was working in our best interest. --This was the only lacking part of our flight. --maybe on boarding tickets, you could ** and state that both legs are on the same aircraft? So we could plan ahead? -- perhaps train gate attendants to page prior to gates closing if not all passengers are on board (like all other airlines do) Thank you for considering changes and feedback"
Pros: "The flight was good. I wish there had been a little more room but I will definitely fuse Spirit again if the flight is the right price"
Cons: "Sprirt Airlines. There seat don't recline, your center of gravity has you falling forward of you dose off, absolutely the most miserable flight I've ever taken."
Cons: "the fact that the misleading low cost led to me paying more than i would have in baggage costs, seat costs, and it came to way more than i expected to pay. couldve booked first class on american and paid less. Shameful ."
Cons: "Had I known of the hidden fees, I never would have booked. From now on, I will skip past Spirit Airlines when searching for a flight."