|June||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price of a round-trip
|$351||(avg. price over the last 2 weeks)|
Good deal for a round-trip
United Airlines, Air Canada and Delta have all waived their change and cancellation fees on flights from New York to Louisiana. Confirm policies on booking site.
JetBlue and Delta do not allow booking a middle seat on flights from New York to Louisiana.
|Flights to New Orleans||3h 07m|
Air Canada flies most frequently to New Orleans from New York. In general, Lufthansa, Spirit Airlines and Austrian Airlines fly the most to Louisiana.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, European Schengen Area, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Louisiana.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Louisiana is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Louisiana with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Louisiana up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Flight was delayed leaving NYC and when we landed in New Orleans, the gate was occupies, so we had to wait."
Cons: "We were delayed which happens sometimes. I departed gate 26 at JFk the problem with the delay was there was no place to sit during the 90 min delay"
Pros: "Crew was so helpful... even loaned me a phone charger."
Cons: "The flight was delayed after we boarded- originally scheduled to be in time. We sat on Tarmac 1.5hrs before we were able to take off"
Cons: "Pillow and blanket were extra"
Pros: "I made a flight, canceled it that day and booked on a different airline. But, I never got a cancellation email. So all I saw was the JetBlue flight. Last night, I got an email from Kayak telling me to check in so my daughter went to the wrong airport to the wrong flight!!"
Cons: "Why was Kayak not notified that I don't have this flight anymore? I booked 2 months ago...didn't remember the details. Do you know how confusing it is to get a check-in email, after no cancellation email? So when I search my email all that comes up is the flight that was canceled! Bad communication"
Pros: "entertainment, boarding-excellent Seat were pretty comfortable"
Cons: "Crew needs to learn better customer service"
Pros: "Very friendly and professional crew. Ceated a nice atmosphere."
Cons: "Enjoyed the trip."
Cons: "Blankets are $5"
Pros: "I liked that the seat reclined, access to some movies and shows, I LOVED the free WiFi. Snack were good too."
Cons: "As soon as I got onto the plane, a male flight attendant rudely told me there was no room for my carry on. I explained how my holiday would be starting pretty much as soon as I got off the flight and I wouldn’t have time to wait for a bag to come off the flight. He then replied how that wasn’t his problem. I said I would put the bag under my seat and he said if he saw it under my seat he would take it. He didn’t help me try to find room or do anything helpful at all. I took my bag and found plenty of space to store it. I was very displeased and shocked how I was treated. Also the Dunkin’ Donuts coffee was undrinkable. No where near what actual Dunkin’ coffee taste like. I also didn’t like that they tried to charge me money for the headphones."
Cons: "I had a very bad experience with Jet blue, they send me an email that the flight was still on time which was supposed to be at 11:am on September 21st , when we arived to the airport we found out that we were late for the flight so we missed our connecting flight, and we couldn’t get another flight to the destination, we paid for a full week and we won’t get there until Monday lm looking to get my money for All my losses, the Hotel in New York $254 the connecting flight and the coast of our resort, and all the aggravation the we got because of your scheduling, my name is Rola Barkho my address is 259 Wilson ave , Paramus nj 07652. Email address is rpperfectimage@aol. Com or my phone # is 201-913-9349 I will appreciate your concern. By the way it was our 28th years anniversary"
Cons: "I had a late evening flight and my neighbors chatted very loudly the entire flight. The gentleman’s seat was one row ahead but decided since there was an empty seat in our row he would sit with his girlfriend. The couple smelled of alcohol, not sure if they were served with more than one alcoholic beverage but it made the flight very uncomfortable. Even with my earphones on at a higher level I could still hear them."
Cons: "No blankets, no earphones, rude crew. Jet Blue used to be top notch, special. Now it’s just another packed crew with union attendants who do minimal and I mean minimal effort to make passengers happy."
Pros: "Very nice crew Love the free snacks"
Pros: "The staff"
Cons: "The mad delays"
Pros: "The face masks were great. Free wifi was very nice. Inflight entertainment were recent movies."
Pros: "courteous staff,,,, friendly....good updates from the captain on weather....routing...very efficient ground staff during checking in"
Cons: "all was OK"
Cons: "Poor service"
Pros: "The atmosphere was just right for flying except when I entered the Aircraft I was totally turned off when I encountered a woman and her child and her carry-on pieces was already established in my seat 2A. She did move when I requested but what got me annoyed she had me locked in my seat because all her belongings remained in the passage way making it difficult to make my way to the restroom. IN MY OPINION THIS WAS A SAFETY HAZARD. I had every reason to suspect that she is known to the captain because he came to greet her. ERROLD"
Cons: "NO EMPHASIS IS PLACED ON ENSURING THAT SAFETY IS CARRIED OUT. I HAVE HAD SEVERAL TRAVELLING EXPERIENCES ON A VARIETY OF AIRLINES AND THIS WAS THE WORST FOR SAFETY. UNFORTUNATELY I HAD TO MAKE USE OF THE RESTROOM AND HAD TO BE USING MY ATHELETIC SKILS TO GET BY. THIS REALLY SPOILT MY FLIGHT. MY FLIGHT # WAS 881 TO ST. LUCIA SEAT 2A. SAFETY SHOULD NEVER BE COMPROMISED EVEN IF FRIENDSHIP IS INVOLVED."
Cons: "The screen just did work properly. I was unable to use it."
Pros: "The planes the same the inflight menu screen is basically the same. So all the things I liked about Virgin are still there. The overhead announcements were done rather well. Personality and great voice. Bathrooms were clean... Still love the mood lighting. maybe coordinate it with the company colors?"
Cons: "Somehow it seems less... happy. I don't know why that is but the loss of the safety video we knew was coming with the name change... but I kinda miss that upbeat song and the positive energy it put into take off. Also can't really recall the uniforms. I used to like those."
Cons: "* Flight was delayed, no one's fault. * Wifi was free, which is a very nice JetBlue feature, but wifi was often slow. I'm not sure this could be improved. * Because the flight was long-ish and we had to taxi for an hour, my computer ran down, and there were no electrical outlets at the seats or even usable on the plane, because it was an old plane. I lost a couple of hours that I could have been working. * One of the flight attendants was actually rather rude. Without any warning, she waved her hand in front of my face to get my attention during beverage service. I could understand this, maybe, if I had not responded to a question (I was typing on my computer), but she hadn't even tried to ask me what I wanted, she just went for this very abrupt and aggressive attention-getting technique. She startled me, and I told her she had. She did not apologize."
Pros: "Legroom, seat, WiFi, price"
Cons: "Seat did not recline. Only snacks are chips. Terrible screen."
Pros: "Crew was very polite. Good leg room."
Cons: "Video did not work good. video screen small Plain not very clean Extra charge for blankets, pillow, adult beverages."
Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"
Pros: "comfortable seating space."
Cons: "We missed our flight by 2min, and no one made an announcement informing us that they were about to leave."
Pros: "Great crew and movie options."
Cons: "The passenger in front of me was rude, but that's not the Jetblues problem."
Cons: "Tv was broken"
Pros: "No complaints. Quite happy with jetblue. I will fly with them again."
Pros: "The ease which they handle boarding"
Cons: "Every thing are great thx"
Pros: "Lost my luggage and were not helpful and if was my sisters wedding"
Pros: "Prior to our flight, our captain made a joke and everyone enjoyed it. The flight attendants were friendly. I enjoyed one of the snacks (Popcorners) and I have never had that as an option on any other flight before. (Although, food would have been a greater alternative.)"
Cons: "There was a little bit of turbulence, which is never fun. (However, the captain did set the expectation prior to each time.) I love when airplanes have personal tv monitors but I strongly dislike the fact that there was a charge for headphones, for the ability to listen. I did not buy any / have entertainment during my flight and CC appeared to be available, but did not work. If it did, I would have provided a higher rating."
Pros: "The flight crew was wonderful. It really makes a difference when the staff is friendly. They made my flight great!"
Pros: "Flight was on time and there is more room on jet blue than united. Flight even arrived early"
Pros: "Lots of room"
Cons: "Cooperation with Emirates seemed not to be that well established"
Pros: "Crew was friendly, snacks were plentiful, there was a nice selection of movies."
Cons: "None. Lost my wallet but that was not JB's fault :O"
Pros: "The JetBlue staff was very attentive, and we reached our location quickly! Definitely will keep JetBlue in mind for future travel."
Pros: "I was feeling a bit ill and asked to move to an empty row to be able to lie down, and the flight attendants accommodated my request and were very kind to me. I was then able to nap and felt better after. I'm grateful for their hospitality!"
Cons: "Everything was great"
Pros: "Flight crew was friendly!"
Cons: "My tv screen didn't work. It kept flashing in and out for the first hour until it finally went black. On the rare occasion that a picture showed on the screen it was too dark to determine what was happening or what I was looking at. This made the ride feel long."
Pros: "Once again, flying Jet Blue was a great experience. The comfort of their terminal at JFK and their spot on service made a long day much easier. And we really enjoy the individual TV screens."
Cons: "The buttons on the TV were a bit glitchy but probably from being used so much."
Cons: "Some of the crew members were not friendly."
Pros: "Crew was friendly and helpful."
Cons: "Take off from New Orleans was late"
Pros: "Service was great. Like the leg room . Other airlines should do tha same."
Pros: "very informative during delay"
Pros: "The boarding was easy. There was a bar lounge in the airport next to the boarding gate. The staff was not rude. I did not get kicked out of the plane in a choke hold, because it was overbooked."
Cons: "The plane seemed a bit tired. The controls in my flight entertainment did not work because the buttons were worn down. The seat head rest didn't not fold to the side for sleep support. There was no first class seating areas in the plane."
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Predictably late."
Cons: "Be on time."
Cons: "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."
Pros: "The seat was comfortable"
Cons: "Food was quite bad"
Cons: "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."
Pros: "There were actual meals served on the flight. They were pretty good. Free movies available."
Cons: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Pros: "Complimentary beverages."
Cons: "Chicken and pasta for dinner"
Pros: "Crew was ok"
Cons: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Pros: "Very nice stewardess on this plane. Seating was excellent."
Cons: "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"
Pros: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Cons: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "Nice crew, clean plane"
Cons: "Stuck in hot plane for an hour because of plane traffic. Not really deltas fault but c’mon"
Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Pros: "The crew members were so kind and friendly. I actually did feel more at ease and made my journey more enjoyable. Specifically, was were traveling with guitars and they gave us no hesitation to board early in order to Stowe our instruments safely. They were very pleasant during serving and with requests. The offerings of movies and TV were excellent and extensive."
Cons: "The meal really wasnt very good. But the snacks and beverages we're quite good. Not sure if it is related but the check in/luggage drop process was quite slow."
Pros: "Nice and helpful crew, fast service."
Cons: "The food was not good, the breakfast was tiny. Who wants a sweet muffin for breakfast!?! It was a very shaky flight. We sat in the back rows which might have done things worse. Not comfortable at all."
Pros: "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Cons: "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."
Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."
Pros: "Smooth flight; on time; easy check-in"
Cons: "Food was o.k., but not great"
Cons: "The crew was great and the flight came in early. I wish there was a better food selection."
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Pros: "I have no complaints. Not on"
Cons: "My seat ,the distance to get to the gate, The wheelchair l No window The distance I had it walk to get to my seat I was told this was the row behind the break after the exit row. I was not I’ve been with you before and have not any of these problems No more"
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"
Pros: "I paid 60 bucks for an emergency row exit, take get some extra leg room and space so that I would be fresh when I arrived in Munich. However KLM allowed a passenger — who did not pay for the emergency row to sit next to me because he needed the extra space because he was a liarge man, and clearly didn’t fit very well in the economy seats. Thus I I lost all the extra space and actually would of preferred a regular economy seat. that would’ve been more preferential then paying $60 and getting less space than I would’ve had it in a regular economy. I understand the other passengers comfort was important and if that was the case he should’ve paid $60 as well."
Cons: "I did not get a choice of seat for the one and a half hour flight from Amsterdam to Munich and I sat in a middle row for the first time in 20 years."
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "Left on time and arrived early. Dinner quality was good Crew was very professional"
Cons: "Seats were uncomfortable."
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Pros: "Personality and charm of the flight attendants made it an especially relaxing trip."
Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."
Cons: "Terrible baggage check and security lines (even Pre-Check!) at JFK Teeminal 1 (AirFrance)."
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Cons: "1 hour flight delay"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"
Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."
Pros: "When our flight was delayed by four hours they gave us snacks at the gate. No one offered to reschedule."
Cons: "The 45 minute wait in the Sky Priority lane to drop off baggage. The flight was delayed because of weather and then their scheduling system crashed. Had to wait for a pilot. When we finally boarded at 5 we got peanuts in first class. That was worth the mileage upgrade. Upon landing there was a 1/2 wait on the tarmac to get a gate. That same plane, upon taking off back to DTW blew a tire upon take-off, had to do an emergency landing and everyone had to spend the night in NOLA after being delayed all day."
Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."
Pros: "The crew was very friendly and helpful."
Cons: "The delays, we change to gate three times, Delta never told us why the changes or announce them. If it wouldn't be for Trippet Pro, where I got notices, I would not have known about gate changes."
Pros: "The crew was very apologetic and nice about the delays."
Cons: "The plane was 20 minutes late getting to the gate. Then we sat on the runway for over 30 minutes, while we waited in line for 30 other planes to take off. After a long day and a flight from Venice Italy, it was a bit disappointing to have this sort of delay."
Pros: "Lots of great food n free new movies! Crew was polite and on top of their stuff :)"
Cons: "Seats were cramped, very uncomfortable."
Cons: "The gate for the connecting flight from NY to Rome wasn't posted at the terminal or available via the Delta aps. The Kayak AP didn't have it either. I found out late that it was practially at a different airport. With less than an hour I had to take a bus to a different terminal, walk through, exit onto the street, cross the street and walk down the block to a different terminal. Then I had to re-enter through security (where the line was wrapped back to the front doors). Had the flight not been delayed for mechanical issues I would have missed it. My flights were purchased through Delta. If Delta uses different airlines they should post gate information on their web sites."
Pros: "Flew in past no problem this trip seats were very close when person in front reclined his chair it touched my knees. Not enough leg room."
Cons: "Not enough leg room, knees hurt difficult to sleep. Also booked flight 3 months in advance so we could sit together as family. At gate they put my husband 20 rows separate from us. Surprised by this, I thought Delta was a better airline. Staff on plane was courteous and worked hard for entire trip."
Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"
Pros: "The meal and service were excellent. The cabin crew was very attentive. They tried multiple times to fix the in flight entertainment when it stopped working. (Note: this flight was operated by Air France)."
Cons: "The economy seats were a tad small for someone that is 6'3" (my knee hit the seat in front of me). Also the inflight entertainment stopped working properly halfway through the flight."
Cons: "food made me sick, the seat wouldn't move back, the screen for the "entertainment" was out of focus"
Pros: "Left on time, arrived early, the service and the food was great."
Pros: "The new plane!"
Cons: "Hmmm, everything. First we didn’t get the seats we selected, then we had to pay an extra 800 for my family to sit together. Took about an hour waiting on the tarmac. Then to top it off American Airlines broke my stroller and NO apology. Never again with a third party site or American Airlines"
Cons: "Very cold cabin despite request to make it warmer, making it impossible to sleep. Food was cheap, carb-heavy fare - rice, crackers, a roll, sugar dessert bisquets all in one meal."
Pros: "Great service and clean airplane."
Pros: "Crew serving was bad"
Cons: "Quality of food not good"
Pros: "Dinner and breakfast very good."
Cons: "Seating was random. I was place between 2 single travelers meanwhile other rows had only one person in them. Eventually I changed seats. But I should have been able to pick seats at check-in or been more spread out."
Pros: "arrival to the destination"
Cons: "booking through kayak was a nightmare. they serve no purpose othan than to collect a fee and add zero value and provide no support after the transaction. it is pointless to use this service as no one at Kayak can help you after the purchase, and we all know airlines are useless when it comes fo customer service. never again! american airlines was even worse with their customer service when trying to get seat selections preserved when the airline was updated from British to American airlines. American airlines lied over the phone and was even more rude in person. JOKE"
Pros: "Overall, the flight wasn’t pretty good. Not terrible, not excellent."
Cons: "The seats are incredibly uncomfortable. Even paying for extra legroom did not make up for the lack of comfort."
Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."
Pros: "The flight was fine once we took off, but we sat on the runway for over two hours before we were able to take off. Also, being expected to pay extra for a seat sucks!"
Cons: "The flight was fine. The selection of films was excellent, lots to choose from including some very recent releases."
Pros: "Everything was on time and had a early arrival east a great flight the crew we're friendly and all crews we're on too of there game thanks AA"
Pros: "Friendly airport check-in staff who accommodated by changing our seats so we sat together. Boarding was smooth and timely. Best of all, seat overhead bins were empty so could store carry-on; This was unusual. Flight was great, but I love flying. Cockpit crew provided status updates, and captain's apology made the late departure more understandable. Deplaning process went smoothly also."
Cons: "After everyonel was timely boarded waiting to push away from the gate, announcement was that the captain was not even in the airport. Flight delayed almost an hour. Seat would not recline, not even an inch so basically sat upright entire flight to London. One has to 'flag' staff if seen as they walked past thru the main cabin. No announcement which area to collect ones luggage, nor staff there to explain, or guide. Forget staff assistance, apparently not a priority with AA."
Pros: "Quite new plane, clean. Some of the staff were friendly."
Cons: "Flight was delayed vecause there was no pilot for one hour. We missed connecting flight and ended up with several delayed flights, so our 11 hour trip turned out to be 32 hour long. Also, they messed up with food order, but after some time they managed to bring suitable food from business class. Some of the staff was unfriendly and whining. And our party of three was scattered around the plane, other families sitting nearby too. A little bit greedy company selling seat selection option when they could arrangeit nicely, but just don’t do it in order to get few people to pay for otherwise normal thing."
Pros: "It got me here."
Cons: "Apparently codeshare purchases are non upgradable, so my airline status was irrelevant."
Pros: "The crew were amazing! The flight was smooth"
Cons: "I was on row 24 and my seat did not recline and the person in front of me seemed to recline more than anyone else did. Could not Get comfortable"
Pros: "The plane took off and landed on time. Because airlines have so games their system by setting expectations of on time arrival so low that it is nearly impossible to not exceed them."
Cons: "The plane was so old the overhead lights didn’t work in our section (who failed to check that??). The overhead bins fell open at landing and things almost fell on people’s heads. There was subpar entertainment options that hadn’t been updated since at least the 90s, which was made even less acceptable since it was literally the only option for entertainment on a 7+ hour flight when none of the overhead lights worked. For a ticket that cost more than $1200, the failure of the airline on nearly all levels to provide standard services was completely unacceptable."
Cons: "Flight attendants were a little abrupt. Could have been friendlier."
Pros: "Entertainment choices, no additional charge for wine, food was good"
Cons: "we were packed in like sardines on American airways ..NOT British airways. I’ve flown overseas on European flights before and there is more attention to comfort. We sat in front of the lavatory and could not sleep because every time someone used it, the light flashed in our eyes and the flush was quite loud. I paid extra for the seats we had but did not know they were right by noisy bright rest room."
Pros: "Service was quick, comfort flight, excellent service. This was the best flight so far."
Cons: "To many kids crying, it was loud."
Pros: "Very pleasant crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"
Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."
Pros: "The stewardesses were very polite and helpful"
Pros: "Boarding was quick and organized"
Cons: "No face masks or ear protection made sleep difficult"
Pros: "It had 1980 common program and not an in seat outdated"
Pros: "Timely, good service."
Cons: "Would have helped to know that IB4158 was also AA44."
Pros: "On time flight. Cheap ticket"
Cons: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."
Pros: "Decent legroom"
Cons: "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. When I asked them about it, they shrugged. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me."
Pros: "Absolutely no part of the flight was comfortable or enjoyable."
Cons: "The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good."
Cons: "We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack."
Pros: "Ease of boarding, friendly and efficient crew."
Cons: "Space was very tight, music choices were terrible, no plug to charge my phone, no individual screen for entertainment, movie screen went black half way through the movie I was watching and it never came back on"
Pros: "The food was good and the crew was nice."
Cons: "We were delayed for 90 minutes. And the entertainment options were awful for such a long flight."
Pros: "The crew was professional and friendly"
Cons: "No individual movie screen. Entertainment bad for an international flight. I paid for selected seats but did not receive, instead our family was scattered about the plane."
Pros: "Crew was very courteous."
Cons: "Delayed departure."
Pros: "All of the new release films were available for free which was fantastic and made the flight go so smoothly and quickly. Breakfast was really tasty. I liked the small snacks given with breakfast."
Cons: "The dinner was bland."
Cons: "Delayed 1 hour because crew announced there was a discrepancy between # passengers boarding central records. Flight crew didn't do anything to comfort passengers during this. Captain made one announcement about turbulence once at the beginning but nothing else for 1/2 hour or longer long turbulence period. Crew took away tray without asking. Ran out of water. Doors did not open for quite awhile after docking but crew said nothing. Seats so small one had to keep elbows glued to body to eat without touching neighbors. Felt like cattle being driven to slaughter. Min"
Cons: "Don't have tv in seats hard to watching one tv"
Pros: "Entertainment and crew were good"
Cons: "The seats reclined but when they did the bottom of the seat moved forward creating even less leg room. For a guy that is 6' tall it made it nearly impossible to sleep on the over night flight. The head rest also did not raise over my shoulder height which added to the lack of sleep"
Pros: "Staff very courteous and efficient"
Cons: "Old plane did not have individual screens."
Cons: "was not allowed upgrade! I only tasted the food it was not eatable. I am 70 years old and id rater starve to death than eat that food and no food to buy!"
Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"
Cons: "There was no phone charger at the seat."
Pros: "The airline was great."
Cons: "It airfare.......I've never in my life had to deal with such an unprofessional company in my entire life! I'm honestly shocked that you use them considering your a creditable company. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! When I checked online they have nothing but bad reviews. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare."
Pros: "Nice crew and on time."
Cons: "Very old American Airlines plane, food never as good as Iberia. Not enough room for carry on. Entertainment system from 1960's"
Pros: "Flight crew was excellent."
Cons: "Crappy old plane. No individual tvs. Offered entertainment was truly awful."
Pros: "The pilot was amazing!"
Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"
Pros: "Good service from the flight attendants."
Cons: "BA and AA don't have their computers coordinated so if you book on BA, but the flight is on AA, your booking reference number for check in, etc., does not work. You have to call customer care for AA to get their booking reference number."
Pros: "The flight was delayed 5 hours. We were late for our tour in Ireland!"
Pros: "The t was a nonstop"
Cons: "Old plane! No wifi, no ind TVs. Drinks are $8! Plus it was a code share with American so poorer service and no blueberry juice. I would not chose this flight again."
Pros: "I am happy the pilot caught the faulty engine before we were in the air. That probably wouldn't have ended well. I like the snack choices."
Cons: "We were late boarding. Once on the plane flight was delayed longer due to a maintenance issue. Once on the run way, pilot said one of the engines would not start and we would have to turn around."
Pros: "Crew staff was excellent"
Cons: "Flight was delayed for 4 hours due to a delayed aircraft; followed by a broken seat. Seat seemed to have tape wrapped around the seat back tray."
Pros: "6 Feb from Newark to Delhi the Tv out of order no one is helping hand in the flight poor service. Only one thing is good that flight is well in time"
Pros: "On time"
Cons: "Never happened"
Pros: "The landing was perfect"
Pros: "Just about everything was perfect. lots of leg room in economy plus, seat next to me stayed empty, the meals were very taste. And the crew members were extremely professional. It was just a perfect experience."
Pros: "Safe flight"
Pros: "The seat was comfortable (for economy), service pleasant, food nothing special but fine, entertainment good. Boarding was efficient; there was a slight delay due to de-icing, but that's normal"
Cons: "It was impossible to download a boarding pass on either Lufthansa's website or any other (code share with United). Lufthansa gives you a number to call but they are open only 9-5 weekdays; when I called their regular office, I listened to a very annoying message routing for 15 minutes before hanging up. They have to work this out better, though I must say that at the United gate I could print it out easily at the machine, and the staff there was exceptionally helpful"
Pros: "Never been treated so disrespectful and like I was insignificant in allyour life!"
Pros: "Luggage was nowhere to be found for 12 hours. Had to go to the airport to pick up the next day. Luggage tracking web site is useless - it does not get updates at all. Very disappointed."
Pros: "Fast loading and effect attendant"
Pros: "Crew was honest. Provided ice water."
Cons: "Prop plane didn't have air conditioning (flight 4989) thank God it was only 45 minutes and FA provided ice water."
Pros: "The staff was very friendly and helpful."
Cons: "The food was OK, the entertainment was left to be desired. The comfort was just ok, but to be expected"
Pros: "They let us know ahead of time so we could arrive later to the airport, and did not have to wait in the airport."
Cons: "- They were very strict about carry-on luggage size, and insisted even after the flight being 3 hours late. My carry-on fit into their overhead compartment just fine. - No food was offered during the 6 hours flight. - Chairs in coach are uncomfortable for long flights (same as some other airlines I've flown with). Feet or head rest could be nice additions that don't require much additional space per passenger."
Pros: "Boarding on time"
Cons: "Headphone jack was broken Beer on the first flight was free, on the return cost 7 dollars"
Pros: "Smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"
Cons: "The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot"
Cons: "Delayed, No food"
Pros: "Staff excellent"
Cons: "Everything else, space restrictive"
Pros: "Seats where ok and they gave beverage"
Cons: "Literally no leg room space"
Pros: "Great crew and smooth flight overall"
Cons: "Seats seem to be getting smaller"
Pros: "Dependable, fast, clean"
Pros: "I liked the new movies. Lots of movie selections. Friendly flight crew."
Cons: "Flight was a little bumpy at times, and flight was also delayed 1 hr."
Pros: "The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone."
Cons: "All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer)."
Pros: "The fact that I made it to Vegas!!!"
Cons: "Flight uncomfortable the staff wasn't all that pleasant nor attentive..."
Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"
Pros: "Movies on-demand over WIFI from smart phone using the United app. Friendly staff. Flight left late but landed on-time."
Cons: "Older airplane. In-seat entertainment not working (technical issue). Dinner was disappointing - one piece of chicken had an off taste, and the salad (quinoa?) had an odd mix of flavors."
Cons: "The departure monitor first said "on time," then "awaiting aircraft," with ever-later estimates for departure. There was little confidence that there would even be a plane."
Pros: "United made this a very comfortable flight! Boarding was quick, flight attendants (especially Adrian!) were very kind and went out of their way to make sure passengers were comfortable. I will definitely fly United for future international flights!"
Cons: "Lunch served before 11am EST, right after snack and drink service."
Pros: "I love the check in process!! You go to a kiosk and print your boarding pass and luggage tag and then just go and hand in your bag to an agent. Soooo easy. Then no ones in line forever. I was very impressed with the little extra amount of leg space that is not always on most planes. The flight wasn't very full and the crew was kind and generous with a couple of us wanting to switch our seats around. The tvs in the back of the headrest definitely kept me occupied watching New Girl. Overall, I was very comfortable and got to my destination without getting upset or angry once...which can't be said for all airlines."
Cons: "The security line for united in Newark was RIDICULOUS! It didn't take very long to get through...maybe 30-45 minutes (which I planned for) but the line snaked through two floors and wrapped through the check in area. It just looked incredibly daunting. But I realize that there isn't really much that can be done about that!"
Pros: "Customer service at Dulles was helpful"
Cons: "My trip was jacked up on both ends, starting with cancelled flight at 11 p.m. the night before, phone calls to United to change flights on the way out, and then maintenance on the way back home, which caused me to miss my connection in Dulles. Horrible accommodations, bad replacement flights, baggage service in Syracuse was dishonest and apathetic. All around bad."
Pros: "Super fast boarding and flight. Actually arrived an hour ahead of schedule"
Pros: "Friendly service"
Cons: "United did not inform me original flight was cancelled. Kayak did Seats are cramped"
Cons: "Had to change plans because the septic line wasn't taken care of so the lines were frozen. The plane wasn't warmed up for us to board. We were told to exit the plane and go to another terminal but never explaned to take the shuttle . I took the Tran and had to go back through security and almost missed the plane. I was the last person to board. This was my 1st time traveling to that airport. No way to know that the Tran would require me to pass through security checkpoint again. Get better communication with people. The lady at the desk was just saying go to terminal A! They should have had a person directing all of us to go to the shuttle and bussed us to the terminal."
Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."
Cons: "Free wifi access"
Pros: "Flight attendants we good."
Cons: "It took 6 hours to get from Newark to Tampa, had to detour to refuel.. The weather on the ground seems decent but we were in so much turbulence for so long people were vomiting!! Worst flight experience ever and the pilot, thank God for his experience, was a bit sarcastic and said he wouldn't apologize for the bad experience bc it wasn't his fault."
Cons: "Ride was quite bumpy Couldn't get an aisle seat."
Pros: "The staff on the plane was very nice. Good movie choices"
Cons: "There was mass chaos in Newark airport- the tea lines were out of control. I was at the airport super early. I had about 5 minutes to run to my gate. Unnecessary stress to travelers that day."
Pros: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Pros: "Tight seating funky food"
Pros: "I was such bit cold on the flight. Other than that it was great"
Pros: "Late flight meant service was hurried and sub-par United's movies are pretty good actually"
Cons: "Flight was late and I missed my connecting flight"
Pros: "Flight West went without a hitch. (Compared to hortible flight east two weeks prior)"
Pros: "On time, food"
Cons: "Much less space then on a flight to US"
Pros: "Great flight attendant"
Pros: "Plane was not crowded. Less claustrophobic. Bathrooms clean."
Cons: "Sound system. The PA blasting through ear phones is annoying."
Cons: "Flight was delayed for 8 hours before ultimately being canceled."
Cons: "Worst airline ever"
Pros: "The plane was clean. The food and drink selection was fabulous, although we didn’t get any because the flight was short and turbulent but good to know for next time."
Cons: "Wish I could check in online and have boarding pass sent to phone or print out myself."
Pros: "Literally nothing. Will not fly again."
Cons: "Completely disorganized. Took 30 minutes to check a bag. Nickel and dimed at every turn. Flight crew was borderline annoying. Was not a relaxing flight whatsoever. JUST BAD."
Cons: "Small table trays & uncomfortable seats. You get what you pay for."
Cons: "The plane departed 45 minutes behind schedule. When we arrived, 20 people or so did not receive their luggage. Frontier representatives were nowhere to be found. Finally someone came and herded us upstairs, gave us no information about our luggage, and had us form a line to file a claim. Frontier staff was utterly unapologetic and had no sense of urgency. I still don't know where my bag is. The plane was supposed to land at 12:45, and I left the airport at 3:30 and missed an important work meeting."
Pros: "The staff and pilots were great!"
Cons: "The seat I spent extra for."
Cons: "I didn't know Carry on bags had a fee until I got to the airport"
Pros: "The friendliness of the flight attendants, as well as the help I received at the check-In desk."
Cons: "The comfort of the seats, I'm 6-4" the room available is tiny for me."
Pros: "Friendly crew"
Cons: "Size of seats"
Pros: "The crew were lovely and seemed to enjoy their jobs."
Cons: "Apparently if you sit in the fourth row, your chair will not recline but the chairs in front of you will. This is extremely uncomfortable. Everything on Frontier flights is extra whuch means you're not really saving any money by using them. These are not budget flights, just uncomfortable ones."
Cons: "Got a cheap flight but little did I know that that would be offset by being nickeled and dimed for seats, bags, and drinks. On top of that th plane was five hours late from its start point and the only information the gate agents would give (with an attitude) was the plane was coming. I called customer service to see if they were offering any restitution for this, and I was told that's not up to him. I will never never never fly frontier ever again."
Cons: "The flight attendants said I was on the plane when I in fact was not and they gave my seat away to someone (had the person act like they were me) now I am stuck in Philly for 2 days"
Pros: "On first off first"
Cons: "Too small of a plane and was charged for my one and only carry on bag which was to standard size"
Pros: "I can tell you what I didn't like. My seat and bags cost more than the flight itself. So no I did not have a good experience and I will never fly Spirit again"
Pros: "They give you free water on the plane. That's it..."
Cons: "First off, our flight was delayed 5 hours. I understand because of weather. No big deal. But when it is supposed to leave at 4:15 and You tell everyone 5:15, and then at 5:15 tell everyone it'll be here at 6:15, then at 6:15 it went to 7:15 and then again 8:15. During this entire time, I kept asking for updates and the staff at Frontier seemed angry so many people kept asking....that's your job. Because of the long wait many people didn't eat dinner, JetBlu decided to get coffee and donuts for all of their passengers (they said it over the loud speaker), Frontier didn't give us anything. When the plane landed at 8:15, the slowness of the workers couldn't have been any worse. Loading the bags slow, cleaning the plane slow. Plane gets here at 8:15 and we don't take off until 9:30. You'd think we would get some type of snack or drink for this horrible wait time right? Water is free on frontier, but nothing else. And they stuck with that. NOTHING FREE! Not even a soda or bag of chips! My friend is 6 foot 4 and I'm not sure how they get away with the nonexistent leg room. His knees were smashed against the chair in front of him the entire time. Funny for me, sucked for him (or anyone tall). He asked to change seats to 1 of the 2 open seats we had seen with more leg room (near the side emergency exit). They said no unless he wants to pay $50 right there. In the middle of the flight. I have no words for it. Customer service was horrible, food was nonexistent, drinks were nonexistent, leg room was nonexistent. And that sums up how I'll never be using frontier ever again. Pay $50 more for a better plane service seriously."
Pros: "Caring crew! The flight was on time and we even arrived slotted early"
Cons: "We were not offered a free cup of water. Even though it was a short flight it would have been appreciated"
Pros: "I liked the price and the direct flight"
Cons: "The non-reclining seat, the charge for non-alcoholic drinks, the screaming kids kicking my seat"
Cons: "Plane was an hour late . All if the extra fees made me decide to not travel on Frontier again"
Pros: "The cost was low, so it made the return part of my trip easier to pay for."
Cons: "I had not been prepared for how "no frills' your airline is, so I didn't know to expect rigid chairs with no adjustment, and that all items offered in flight were to be paid for. It wasn't a long flight, so I didn't miss not have a snack or drink, but I didn't know any of that in advance. My fault for not checking into it a little more, but it was a whirlwind trip to move my daughter and the travel was Spartan but necessary."
Pros: "I like the fact that we finally arrived ..that's the only thing positive I can think of"
Cons: "We were delayed three hours coming and going and no one had a clue wha was going on ..when we did board the crew was extremely short and acted irritated to be there"
Pros: "The crew was friendly and humorous"
Cons: "Flight attendants made too many unnecessary reminders throughout the flight about buckling seat belts and staying seated when the seatbelt sign is illuminated. It felt like every 5 minutes they were making an announcement making it impossible to get any rest. Passengers were roundly and acted like they had never been on a plane before. Maybe they hadn't and just didn't know any better. But it made the flight unpleasant."
Pros: "The non stop flight was awesome. Just a hour and a half and I was there Also the price was second to none."
Cons: "I don't have anything to complain about. I'm always going to look at Frontiers flight before booking. Wish they flew to more places"
Cons: "the pilot almost crashed the plane"
Pros: "Crew and the general process"
Cons: "Mostly the fact that we had to pay extra to check in!!!!!! Ridiculous! I was trying to check in using the Frontier App on my phone and I had to enter my credit card information. Then we had to pay for seltzer water??!!! Your tray tables are a joke (WAY TOO SMALL). Seats are not very comfortable"
Cons: "Late flight, disorganized at gate"
Cons: "Even had to pay for ONE carry on. Ridiculous. Everything was a charge, even selecting a spot to sit. Not what I expected."
Cons: "Flight cancelled due to weather. No other to help with rebooking or solutions to being stranded in the airport. Calls and emails all fell on death ears. As a Colorado resident I try to fly frontier exclusively, no more. I will never give my money to this failing airline."
Pros: "Every thing on our flight to New Orleans."
Cons: "Three of us boarded at DIA in Denver on Feb 25 on Frontier Airlines for a flight to New Orleans. We each had one piece of carry on luggage that we placed in the compartment above the seats. There was not additional charge for the carry on. We paid only the cost of our airline ticket. HOWEVER on our return flight Feb 28, we told at the New Orleans Frontier desk there would be an extra charge for the exact carry on luggage we had checked in at Denver fours days before. The extra charge was $40.00 for checking or $45.00 if we carried on our luggage. We explained there was no charge for our carry on's in Denver. That didn't help. SO what choice did we have? We didn't make a scene or issue about this extra charge. We merely paid the extra charge and grumbled on the flight home. You can probably guess about our change in attitude -- from a pleasant flight experience to New Orleans to maybe our next flight will not be on Frontier rather another carrier."
Cons: "See above"
Pros: "Cost of the flight - efficient boarding - delightful crew - on time, even early - convenient time of flight"
Cons: "Cost of baggage fee - the fact that even a soft drink cost money - cost of a regular economy seat"
Cons: "183$ in seating and luggage fees AFTER the base ticket price...I wasn't made aware of these charges until I went to check in for my flight. No leg room. Seats don't recline. Tray table about the size of an iPhone 6. No entertainment. No snacks. All drinks cost money. Rude staff. Just a disaster of an experience. I'll never fly frontier again."
Pros: "The Denver people who helped"
Cons: "My brand new suitcase was broken after paying for it to be checked. My clothes and bath bag was on the pick up alone. When it was in my bag. Had to ask for tape to keep it somewhat closed to the rode and hotel. Still no email from frontier !"
Pros: "Flight crew was very pleasant both ways, but didn't make the trip worth it with all the negatives."
Cons: "Frontier's electronic tickets don't work at security. The added fees were ridiculous. Paying for a SEAT and a CARRY-ON is outlandish! They even charge for water. Seriously? The new seats are extremely uncomfortable, the armrests are cold metal, and the seats don't recline. They tray tables are about the size of a small romance novel. We felt incredibly duped. I will gladly pay more to fly an alternate airline. I hope to never fly this airline again."
Pros: "A mediocre experience that charged me for every interaction with the airline, including a can of club soda. An obnoxious business model."
Pros: "Great fare.awesome staff.had to wait to load bags.but will fly again"
Cons: "That they did not have enough people to process all the flights " we didn't expect all of you to show up" Allowed four other flights to cut in line to make their flight but when it came to new Orleans had 100 of us not board. 4 hours later, 5 lines and lying to us about the plane turning around They Told us the next flight was 4 days later... not even connections options. At first they did not want to give us refunds either until they called security on one irate small blonde lady and security, afraid of a riot I think, told the airline they needed to resolve the issue."
Cons: "I did not like the rude service i was given... the flight attendees were extremely rude and one of them forgot to give me back my credit card and he couldn't find it initially."
Pros: "On time bag claim fast comfortable seat for short flight"
Cons: "Baggage drop off line at 5am ridiculous"
Pros: "We never made it to New Orleans because there was an unbelievable number of people trying to check in and the usual number of people checking in to the point that the check in line was over 2 hours long. This is completely unacceptable that Frontier wouldn't be staffed enough to meet the needs of the people who are paying for flights."
Cons: "We never made it to New Orleans because there was an unbelievable number of people trying to check in and the usual number of people checking in to the point that the check in line was over 2 hours long. This is completely unacceptable that Frontier wouldn't be staffed enough to meet the needs of the people who are paying for flights."
Cons: "Flight was delayed three hours with no compensation for time. It would've been nice to receive a voucher for dinner considering time. Also, attempting to sleep on a flight is always difficult but turning on the lights to serve beverages was a bit much. Dim lighting would be a better option."
Cons: "I say the exact same "I should have just flown delta" story EVERY TIME I go with a cheap airline. Flight was delayed from 5pm to 6pm, then to 11:30pm, then 1:30am. So I had to buy a stupid expensive last minute ticket on Delta (Frontier doesn't work with other airlines, to rebook flights or even find your luggage) then drive two hours from the airport to see my family for the holidays.. Then take a 2 hour trip back to the airport the next day to pick up my luggage, which Frontier wouldn't deliver to me because I "voluntarily separated" from them. I suppose that's technically true, but I think there's an argument there that Frontier's complete lack of competency forced to me do it."
Pros: "I knew of the baggage policies so check in was easy and smooth. Other people seemed to have trouble with it so maybe baggage policies should be more advertised. Overall, great and comfortable experience for me."
Cons: "They didn't have paperwork done and we were sitting on the runway for over an hour waiting."
Pros: "boarding fine flight good"
Cons: "have to buy food on board , and only snacks available to buy, sandwiches would be better."
Cons: "Delays costed me tons of cash!"
Pros: "Best priced flights of anyone"
Cons: "SW airlines does do a better job wit incentives like first 2 bags free under 50lbs., complimentary drink & snack, and no charge for first carry-on. I'd honestly make Frontier my ONLY carrier if they addressed the first bag free, no carry-on fee and free water/drink & snack."
Cons: "If you think you'll be saving money by booking through frontier, think again. They charge you extra in every way they possibly can--including seat arrangements and carry-on bags that end up being even more expensive than checked bags. They tell you everything is cheaper when being set up through their website, but their site crashes like crazy and people on the phone are also very unhelpful. Our flight was delayed for 3 hours and the maintenance crew was very unhelpful in relaying information to the crew. We never got a perfectly clear answer on what the actual problem was."
Pros: "People were friendly."
Cons: "Charging for all of these things that should be free is ridiculous. I don't want to ever again fly Frontier."
Pros: "Process was easy"
Cons: "Having to pay for a carry on bag, my seat, beverages, and snacks!"