Pros: "Did not like the flight at all. The crew on the ticketing desk was really helpful and nice"
Cons: "Everything, they screwed up ticket. I had to take a later flight. I felt like a sardine. Will not travel with jet blue in the future."
Pros: "The seats were comfortable and we were properly social distanced from each other."
Pros: "Generous portion of free snacks. Coffee, while not great, was good."
Cons: "The entertainment display in my seat did not work."
Pros: "Minor delay, and got in eventually. Friendly flight crew ready and able to help when asked. Willing to recycle trash and cans"
Cons: "Boarding and disembarking took a long time and we spent an extra 20 min before we could push back from the gate in addition to the weather delay."
Pros: "Yes the crew was great."
Cons: "It was a short 2.5 hr flight. Jet blue provided packaged snacks and a soft drink at no additional charge. Other airlines charge for everything. A carry on and a handbag were also allowed which others don't. The seats are leather and have more room. Seems Jet Blue is the last one of those traditional airlines giving more for your money. Thank you Jet Blue ! I am sold."
Pros: "Snacks and new interior on A320"
Cons: "Almost 4 hour delay and no Wi-Fi. When I complained to JetBlue I received a pathetic $15 credit."
Pros: "Crew was amazing flight was fast and seats are comfy"
Cons: "It was cold in the flight and Tvs didn’t work due to satellite coverage"
Pros: "The crew was good, love free snacks and T5."
Cons: "Wi-Fi didn’t work and water was only served once. Not enough."
Cons: "Flight was delayed 2.5hrs plus 1hr on tarmac. Crew was visibly agitated and annoyed at their jobs. JetBlue didn’t not apologize for the 3.5hr delay once. I know their might weather and other problems but no one actually bother to explain why in total the flight was delayed by 3.5hrs. No one."
Pros: "The space between passangers and the steps the crew took to ensure our safety."
Cons: "Nothing it was a perfect flight."
Cons: "Seats were a little dirty especially for the COVID-19 going around."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Pros: "Crew was helpful, friendly and offered great service."
Cons: "I felt everything was pretty much fine. I thought that some of the Captain's announcements were hard to hear, but it's just a minor issue."
Pros: "Not one of my good experiences with Delta. Two hours delay in the flight"
Cons: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"
Pros: "Super friendly staff, great service and delicious food. The competition has nothing compared to Delta. We’re switching"
Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"
Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."
Cons: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"
Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Crew was inconsistent in instructions in advising passengers about seat backs during take off. Perfunctory announcements except from cabin.
The experience with Breeze was really great. The app makes managing flights easy. You can check in on there 24 hours in advance, and your boarding pass is there, too. The flight crew and the staff at both our airports were wonderful. Snacks and drinks were reasonably priced. The seats were very comfortable, they even had adjustable headrests on every seat. The only downside is not having entertainment or Wi-Fi available onboard.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.
Pros: "I did not take the flight, I stopped in Miami instead."
Cons: "Don’t know because I did not take this flight."
Pros: "The seating and leg room was comfortable."
Cons: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"
Pros: "Crew was on par. Not great, but not bad either. It was a tiny plane so we were all cramped in there."
Pros: "Arrived 5 minutes early which was great on a very late night."
Cons: "Actually having a flight to Charlotte. They delayed flight without much warning... actually, they were delaying/cancelling many flights without warning most of the day. Long story short, I had to get a ride to LaGuardia, to catch a different flight. That flight got delayed when boarding"
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Pros: "Thankfully they gave out ear buds on the plane"
Cons: "The flight was over booked, at the point of boarding there was no room left on the flight for any carry on’s so they wanted everyone to check bags one particular lady at the gate snatched my husbands boarding pass out of his had and threw it back at him so it landed on the floor. She came back with a checked bag ticket, this bag could have fit under the seat. We would have preferred not to check the bag because it had everything in it we needed access to like medication, ear buds, book, tablet, it also contained my Jewlery and various other things. The lady was extremely rude when I told her I prefer not to check the bag, she said we could take everything out of the bag we needed but that would have been 70 % of what was in the bag, where was I supposed to put all this stuff? My small purse was already full. my husband was upset at her treatment and said something to her and she told us we where welcome to book another flight. I paid a hell of a lot of money on this flight alone plus upgraded our seats with extra legroom. Once on the plane the seating was so crammed, uncomfortable and no legroom. My seat reclined but my husbands did not. I will never fly American Airlines again."
Cons: "Panasonic Wi-Fi does not come close to the value GoGo provides."
Pros: "Their CRJ was very comfortable. More comfortable and modern than what I’ve seen on a lot of Skywest/delta connection flights. Crew was great"
Pros: "Plane had a modern feel with exception of entertainment."
Cons: "No entertainment on the back of the screen. This is 2018, who doesn’t have that??? Sit length was a little small. I’m 5’10 and barely fit."
Pros: "Old plane. Window shade cracked. Seat poorly maintained."
Cons: "Staff could’ve done a better job at asking family with unruly kids to settle down as a courtesy to other passengers."
Cons: "No screaming babies but that’s out of their hands ;)"
Pros: "Legroom in the exit seat was sufficient"
Cons: "The plane was old and dirty and our power outlets did not work"
Pros: "It got me where I needed to go"
Cons: "So crowded, seats uncomfortable, wifi not working completely, screaming children."
Pros: "Denver had about 2” of blowing snow but the flight in was good and the pilot and crew kept us up to date."
Pros: "Pilot was nice with his opening annoucement."
Cons: "The AC was not blowing very hard or cold. Shared my negative experience and she did nothing to chance the experience."
Pros: "Brought my own entertainment. Friendly staff. Great boarding process. On time departure"
Cons: "Volume of the PA was so loud it was painful"
Pros: "I liked the quickness of the boarding and the going through a fast lane for tsa. I enjoyed the WiFi and being able to charge my phone while enjoying a free movie in my phone."
Cons: "I don’t like you have to pay for the tv, and snacks could be a little bigger I guess"
Cons: "The attitude of the workers at customer service. No apologies, no free water, did not tried to find alternatives. My flight was not the only one, at least a mother 2 flights were delayed. Each attendant gave a different explanation. So, not only we list our flight and mess up our schedule, I had to pay another $80 for the taxi 3 times: for my original flight and again for the second flight."