The front desk attendant was rude to everyone in an absolutely careless way.
The boarding process could be clearer, there's never a call for group f
We left late; had to land in Minneapolis unscheduled to refuel and then landed in interior instead of lax at 2am......
good, no complaints but nothing to rave about. It was fine
I paid $168 each for myself and my daughter for an upgrade and we didn’t get any of the things mentioned by you/ site that comes with an upgrade. It was all just the same. One snack and one beverage. Nothing else. I don’t understand what the upgrade was.
The ticket I purchased through Kayak did not show up in my Alaska Airlines app, and neither of the codes given to me worked for online check in. I've never had to show up to the airport at 6am wondering if I've been scammed. Cheap flight fare or whatever does not play well with airlines and I will be wary of using Kayak in the future.
Every thing is on time, boarding, landing nice and smooth. But No tv? No food for 6 hours flight?
I don’t think Alaska coordinates with Kayak. I did not get a “check-in” email inviting me to check in 24 hours in advance. Had to wait 20+ minutes to get a wheel chair.
First Class seats had no more legroom then Premium Economy. There was no working WiFi or entertainment. I would have rather paid $400 more and flown on United for the 6 hours from EWR to SFO.
I would like if it had happened already. I'm still waiting for it.
Love delta smaller commuter plane so no entertainment and paid wifi on MKE-LGA leg was extremely unreliable and slow
Delayed. Hot. Passenger next to me was so large I couldn’t move.
The flight went very well, but the flight attendants didn't serve and food or drinks other than 1st class due to rough air but to be honest it wasn't that bumpy and I felt that they could've at least offered water and coffee perhaps. Also serving 1st class only is a bad look. I've been in 1st class many times and I would've felt that if the turbulence was too rough for the main cabin, it would be too rough for 1st class too.
There was an unruly family behind us that made the short flight miserable!!! The cabin crew did nothing to contain it.
My seatback screen didn’t work so that sucked because that’s what I was going to do on the plane.
The whole experience was excellent. As it most often is with Delta
There’s not much to say about a one hour flight. This is a connection from LA to RNO that I missed the previous night due to a mechanical check delay on my originating flight from JFK to LAX. The short flight itself was fine. Instructions from the pilot and crew were per usual. The coffee was barely lukewarm, which possibly was purposeful so we would down it quickly. Bags were already on carousel upon reaching baggage claim, which was excellent.
Flight crew issues delayed my flight by 2 1/2 hours. Causing me to miss my connection.
Boarding and crew were fantastic, but I paid for a window seat with no window. Seat 11D on a CRJ-900 apparently does not have a window. Lesson learned.
Delta flights recently are always delayed AND at jfk tney get the gates further away (need To walk 20’ to get to them/all the way at the end of the terminal). Not sure whats happening but price doesnt match experience!
I liked the quickness of the boarding process. Things were run smoothly and the staff was very professional. The overall experience was great.
Terrible Flight was cancelled last minute with no other flights available
More comfortable seats, free snacks and soft drinks, some sort of entertainment or WiFi.
That gate is like a ducking shelter at Newark No where to sit Outlets that don’t work Bathrooms that are dirty
Flight was cancelled. But kayak thought it was still on time.
I know Spirit gets a lot of criticism, but I've taken three flights recently and all were very good, and tremendous value. On my most recent one, they randomly assigned me to a very comfortable exit row seat! The flight was on time and the boarding process was smooth, and the crew was friendly. No complaints!
Paid for wifi the day before but wifi was unavailable on flight.
I've flown two Spirit flights recently - boarding for one was somewhat chaotic, with the board listing the wrong flight and causing much confusion; boarding for the other was very smooth and easy. My seat (for which I did not pay extra) was a bit narrow and without great legroom, but it was fine for a NY-Florida trip and was more than worth the low price I paid. The crew was friendly and one flight landed early and the other was only very slightly delayed. All in all a very good experience.
It was the first time I flew on that airline and had a very positive experience. Nearly identical to Jetblue which consider the standard of airlines excellence.
Flight cancelled and no alternative offered for over a week. Ruined our Christmas vacation plans
