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— OAK

Jan 25 — Feb 11

Round-trip

1 adult

Economy

0 bags

From?

To?

Include hotels

Low season	August
High season	December
Cheapest flight	$60
Average price round-trip	$146
Good deal round-trip	$52
Good deal one-way	$29

Best time to beat the crowds with an average 4% drop in price.

Most popular time to fly with an average 21% increase in price.

Flight from Newark to Oakland

(avg. price over the last 2 weeks)

or less

8.3

Alaska AirlinesOverall score based on 29874 reviews

8.5Boarding

8.2Comfort

8.8Crew

7.9Entertainment

7.9Food

Airline reviews

The flight attendants were super friendly and attentive. I wish there were better entertainment options and a wider movie selection.

Read more about Alaska Airlines

The flight attendants were super friendly and attentive. I wish there were better entertainment options and a wider movie selection.

Great service

Going there and coming back, I had not preordered a meal. The first time it was because I had no idea that they would not have anything additional for people to purchase onboard. The second time, I was simply busy with my family and overlooked the food order. As a diabetic, I hope this practice of “preorder only” changes.

I didn’t like the two hours and more of delay

Pros: "The gate and crew teams were great!"

Cons: "Inflight entertainment didn't work"

Pros: "The boarding process was simple enough"

Cons: "The flight attendants weren’t the nicest. We weren’t greeted or sent off with thank you or smiles. The airline ruined my suitcase somehow. They broke 2 of the 4 wheels."

Pros: "Great staff friendly and accommodating"

Pros: "Everything was smooth"

Cons: "Flight attendants were not particularly friendly. Food had some odd textures."

Pros: "Great crew, a lot of space in the aircraft"

Cons: "More entertainment"

Pros: "Thank you so much for getting my confused and forgetful mother in law onto the right plane and back and forth from the gates."

Cons: "Don’t know"

Pros: "There was a good selection for the on-flight entertainment"

Cons: "It was a long time to travel with only drinks and a snack."

Pros: "Crew was amazing."

Cons: "Better informed check-in process."

Pros: "The flight was quick with food available for purchase. Seats were fine."

Cons: "The gate waiting area was very very watm"

Cons: "bus shuttle ride to plane could have been quicker. standing on a bus in the freezing cold with the doors open was a bad experience"

Pros: "The crews are always great, and as far as economy fares go, it's pretty standard comfort."

Cons: "The seats are far too narrow, and this thing where every airline overbooks, forcing people to check carry-ons, etc. is really getting old. Maybe go back to rolling luggage fees into the price so not so many people try to game the carry-on policy? Seems to be a complete failure in practice."

Pros: "Boarding. Crew. Entertainment. Smooth ride"

Cons: "Not to pay for food and should have given us 2 meals in a 6 and a half hr flight"

Pros: "Crew was friendly and helpful"

Pros: "Great premium class seats"

Cons: "Wish there were food options that didn’t include chocolate at every turn!"

Pros: "The flight was fine and comfortable"

Cons: "I just did not like that we were on flight for 6 hours and no food was given complimentary plus there was no vegetarian food at all to eat as we don’t eat meat at all"

Pros: "Seats are comfortable, crews are all approachable and helpful."

Pros: "Flight was just fine. Josh the flight attendant who was in charge of the main cabin handeled himself very well even while dealing with a boisterous drunk passenger. He was very professional."

Pros: "Nonstop."

Cons: "We flew to Lihue on a different airline and they provided a free meal. The attendants on that flight were more friendly, carefree and smiled more. This is the second time I flew with Alaska."

Pros: "The flight went exactly as anticipated. 30 minute departure delay due to airport construction, but arrived almost on time."

Pros: "Simple ways that make the atmosphere in the air a little more welcoming and friendlier."

Cons: "Nothing."

Pros: "Thistle plane was spacious and had a lot of legroom in economy cabin."

Cons: "thereay behave been ipads to watch movies on but not sure if you had to pay. No screens on seat backs, but I actually find that pleasant."

Pros: "Everything!!!! Especially The Flight Attendant Staff. And For The Price, From Departing From JFK-NYC To LAX-Los Angeles Is Fantastic!!!! I Would Definitely Recommend This Airline To Anyone Who Wants "Great Service" At A "Great Price";-D!!!!"

Pros: "I liked the movie selection and the ride was smooth"

Cons: "I didn’t like that there wasn’t any food for a fiver hr flight !!"

Pros: "The crew was great, and the free movie selection was outstanding. Because the flight was full, they let me check my carry-on bag for free."

Cons: "They ran out of the meal I would have ordered."

Pros: "Updated customer technology, few interruptions, great staff"

Cons: "1-2h delay that wasn’t told until everyone was already boarded. Sitting on the plane for any extra time for a 6h flight isn’t ideal!"

Cons: "Late departure, no headphones on board (thus no access to movies etc), and while waiting at gate to depart, plane became very hot with no airflow, Electronic ordering system for drinks also was not working And it’s absurd that a 6.5 hour flight has no snacks or food offered. Cheap Branson."

Pros: "Excellent service. I just saw a flight attendant carrying a toddler so he could be calmed while the mom settled. That was sweet!"

Pros: "Although the departure was delayed because of regulations for the flight crew, they made up the time and got us to Lortland only 15 minutes later than originally planned! Flight crew was friendly and fabulous!"

Pros: "The food order concept"

Cons: "No food, not even snacks, despite the long fligjt"

Pros: "My chair was broken the entire plane and there was no where to move me to. I was uncomfortable the entire flight"

Cons: "Update your planes"

Cons: "I spent more than $30 on food and drink, but got my 9rders as part of the normal service, as opposed to faster than those who didn't spend any money. It was painfully slow. the angle of the seat cushion is a bit high."

Pros: "Plane clean, boarding efficient, pilot cordial, flight confortable, arrived early despite delayed departure."

Cons: "Because video playback system was inoperable (not an issue for me—I am happy to read during the flight) the young crew had to perform safety announcements manually but were obviously ill-practiced and inexperienced at this, bungling their reading and even seeming not fully to understand the words. (They also botched announcing introductions of the pilot and crew, not seeming confident who was on board or as if they in fact knew their names.) This was of course unprofessional but also introduced doubt how reliable they would be in an actual emergency."

Pros: "The lounge at airport was first rate"

Cons: "It was one of the worst flight in memory in terms of servoce"

Pros: "The crew was excellent! Very friendly and attentive."

Cons: "The seat was filthy when we borded, and we needed a heads up that we were supposed to download an app to get the WiFi on the flight. We were traveling with a toddler, and had a lot of were counting on wifi to help with entertainment."

Pros: "I had additional legroom for some reason, and 2 windows. We didn't die."

Cons: "No in flight wifi, no one asked me if I wanted to order food, the flight was really bumpy. Took forever to board."

Pros: "I'm used to being spoiled by Hawaiian Airlines. By comparison to Alaska Airlines, Hawaiian is a lot warmer with customer service, they are more efficient, they give you a free meal for trans-pacific flights, and they give you a screen or full entertainment system (depending on what kind of airplane you get). Alaska Airlines, by contrast, is a lot more bare-bones. I hardly had any contact with the flight attendants (when I did, they were nice enough I suppose), there was no food on the flight unless you paid a good penny for it, the seats were pretty average, and there was nothing really to watch (not even a common screen for movies, and this was a trans-pacific flight). You had to order their entertainment iPads. So I pretty much slept. That said, both Alaska and Hawaiian have good prices. Alaska had better options for departure and arrival times."

Cons: "The bare bones aspect (see other side)."

Pros: "USB / 3 prong plug-ins at every seat :)"

Cons: "No free snacks, the air vents above the seats didn’t work particularly well... one of the crew members had told me I could use front restroom, I went to use it again & one of the female flight attendants was very rude telling me there was 3 restrooms in the back of the plane. Very short and dismissive... definitely wasn’t as good as JetBlue flights..."

Pros: "Book the flight with Kayak never let us pick the seat and I’m not be able to sit with my husband! That the worse next time I’ll just book directly to the Airline website."

Pros: "Free Maitai on arrival, on time departure and landing, friendly crew, decent food. Big overhead bins also a plus."

Pros: "All the staff was friendly and did the best they could"

Cons: "Had the last seets in row 32 Very uncomfortable. Was not given anything to drink for over an hour. When the meal trays reached us in the last row of seats, no more hot meals available..... We were by the bathrooms in the back of the plane. Every time someone use the bathroom the doors kept slamming and there was really no peace to close your eyes or sleep if needed on the long trip Very disappointed. Jerry"

Pros: "1) Attendant crew was nice. 2) Appreciated being able to board from front and rear."

Cons: "1) Flight time delayed, so late arrival ~12am was made even later ~12:30am 2) Booked two tickets together months ago, yet we were not allowed to sit together. 3) Entertainment required the downloading of the gogo app which should have been done on the ground with wifi and/or cellular data. in the air, one window said you could (wait) and download, while another window effectively said, "better luck next time". Pre-flight email should have warned passengers to download beforehand. 4) Exiting plane only allowed from front; took forever from our next-to-last row."

Pros: "Extra leg room was well worth the upgrade. Flight was better than on time, leaving 10 min. early (well organized) and arriving 45 min. early due to favorable weather."

Cons: "Snack was meh and not really filling, paid extra choices were not appealing either - bring your own food if you have any dietary issues."

Pros: "The crew on both flights were very nice!"

Cons: "On first leg of trip my suitcase came off the plane with a very large dent! On return flight my 2nd suitcase came off the plane missing one wheel! I have a back injury and it's very difficult to drag a suitcase around without a wheel. So now I have two broken suitcases!!!!"

Pros: "Overall as expected. Decent flight, nothing that made me go "wow", but on time, clean, reasonable boarding."

Cons: "I found the reaction of one of the flight attendants to be unprofessional. When I asked if she could pour a bit of water into my water bottle, rather than say, "I'm sorry, I am not allowed" or "unfortunately, no" or really anything verbal, she made a "tsk, tsk" face and offered me a plastic cup. Besides being annoyingly wasteful as a policy (if indeed it is one - this has not been an issue on other airlines), her customer service skills left something to be desired. This strange interaction left me with a poor overall impression of the flight experience."

Old plane. Zero leg room. Dour staff. Turn lighting on repeatedly on redeye - spend half the time making useless announcements. Impossible to sleep even if you were in 1st class.

I had to cancel my trip because of COVID delta. My brother who I visiting got scared and didn’t want me to visit. I paid for insurance that you provided through your site. Allianz hidden in terms that canceling because of COVID fear isn’t covered. I was never offered insurance through delta on your site witch I would have bought. Delta isn’t even giving me a credit for a flight and keep my money. What a scam and I’m very disappointed in the services I received.

Boarding was on time (if not a little early). The flight was unfortunately not properly catered for snack boxes in main cabin. This is likely a one off instance, but it’s a long flight for no food options other than pretzels and Biscoffs. Service was attentive and friendly. This particular flight offered Delta’s DeltaOne lay flat first class seats. Would highly recommend. Flight left on time and arrived early!

It would have been nice to be served some water

The 2 hour delayed and the seats were very uncomfortable for economy

1/2 late for no reason

Pros: "Amazing crew!"

Cons: "NA"

Pros: "Crew, atmosphere, timeliness. I was satisfied overall"

Cons: "Gate number changed couple times before flight departure"

Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"

Pros: "Seat was great, complimentary snacks and alcoholic beverage"

Pros: "Nothing"

Cons: "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"

Cons: "Give food to passengers"

Cons: "Good"

Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."

Pros: "Good entertainment selection and great crew"

Cons: "Seats are more uncomfortable relative to other airlines"

Pros: "Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA."

Pros: "very nice and willing stewardesses"

Cons: "tragic little place for legs, lack of space"

Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Pros: "The flight for getting us therw"

Cons: "No food and no entertainment"

Pros: "I paid 60 bucks for an emergency row exit, take get some extra leg room and space so that I would be fresh when I arrived in Munich. However KLM allowed a passenger — who did not pay for the emergency row to sit next to me because he needed the extra space because he was a liarge man, and clearly didn’t fit very well in the economy seats. Thus I I lost all the extra space and actually would of preferred a regular economy seat. that would’ve been more preferential then paying $60 and getting less space than I would’ve had it in a regular economy. I understand the other passengers comfort was important and if that was the case he should’ve paid $60 as well."

Cons: "I did not get a choice of seat for the one and a half hour flight from Amsterdam to Munich and I sat in a middle row for the first time in 20 years."

Pros: "Nothing"

Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."

Pros: "The seats had plenty of leg room and the crew was was very kind."

Cons: "My seat was uncomfortable and I was seated in the only row of the aircraft without entertainment for a four hour flight. Then on top of that the passenger next to me removed his shoes and you could smell his feet from a mile away but the flight attendants never requested for him to replace his shoes."

Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."

Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."

Pros: "Very comfortable and didn't feel cramped. Quick flight."

Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Pros: "Giid free sandwixh. Very good entertainment system. Good seats."

Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Pros: "Food and movies were good."

Cons: "Didn't leave on time."

Cons: "Price to get a little more space"

Pros: "Service was outstanding"

Cons: "TV froze and was never fixed."

Cons: "Force me to take a bad seat"

Pros: "The flight was uneventful and although we took off late, we arrived on-time."

Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Cons: "I was sitting in the last row and the bathroom smell was hard to deal with."

Pros: "I didn't like much about this flight."

Cons: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to."

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."

Cons: "No free wifi."

Pros: "So many movies to watch. Keep it up!"

Cons: "The food was too sweet and salty."

Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."

Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."

Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."

Pros: "Some of the ground staff was trying to be helpful."

Cons: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Pros: "That I made it to Dublin"

Cons: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."

Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."

Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."

Pros: "On my ticket it clearly indicate that I am entitled to 2 check in baggage. Delta completely refused to honor this. They said am only entitled 1 piece, and therefore I have to pay for the other luggage. I was forced to borough money from someone at the airport just so that I could board the flight."

Cons: "I am asking that my money be refunded. And next time delta should honor and respect agreements. And be more professional"

Cons: "Almost everything"

Cons: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."

Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."

Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."

Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""

Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."

Cons: "It was Delta not Virgin"

Cons: "New design of the the plane with side to side bathrooms at the back leaves much to be desired. Those were the smallest airplane bathrooms I've ever used!! I had trouble fitting and I'm not a large person!"

Pros: "Nothing to like -- didn't fly"

Cons: "Delta delayed my flight so long that I'm now traveling another day."

Pros: "Overall.. It was Ok exept for the boarding experience described bellow."

Cons: "I bought the tickets through a third party website. Therefore, our seats were not assigned until the last minute, and once they were assigned, they were published in a screen with our initials. This practice was discriminatory and violateed our rights for privacy, We even felt that it could put our security in risk. I believe that one thing is not to allow clients to choose seats in advace because they bought the ticket through a third party website, and another thing is to discriminate an treat those clients as "second class" people. When I asked the person in the counter for the reasons behind this practice, she could only say it was Delta's policy to do it that way. In that sense I was very surprised with the practice because i bought an Airfrance ticket (not a Delta one) and I had travelled before in both airlines (Airfrance and Delta) and I had never experienced a situation like the one described. I strongly believe that Delta needs to review this practice."

Cons: "The gate for the connecting flight from NY to Rome wasn't posted at the terminal or available via the Delta aps. The Kayak AP didn't have it either. I found out late that it was practially at a different airport. With less than an hour I had to take a bus to a different terminal, walk through, exit onto the street, cross the street and walk down the block to a different terminal. Then I had to re-enter through security (where the line was wrapped back to the front doors). Had the flight not been delayed for mechanical issues I would have missed it. My flights were purchased through Delta. If Delta uses different airlines they should post gate information on their web sites."

Provide snacks

The staff is very nice.

We waited for bags in Tampa airport for 2 hours. Also, no food or even water. Not going on it again

Pros: "The crew was very friendly AMD nice"

Cons: "It would have been better if my chair reclined and that baby didn't cry my whole flight"

Cons: "Frontier seems to always have friendly staff"

Cons: "Tremenda porquería horrendo"

Cons: "It’s was delayed 3 hours in buffalo ."

Pros: "Couldn't get buttons to work on previous page. flight was fine"

Pros: "Great price. Great staff."

Cons: "Nothing"

Pros: "They informed us about 5 hours in advance there was a delay."

Cons: "The flight was very late. They gave me a voucher for $50 as a consolation, but it is only on purchasing a new ticket within 90 days, not very helpful. Since they nickel and dime you for seat selection, checked bags etc, it would be nice to at least use the voucher for seat selection on my return trip."

Pros: "Very good. All as is supposed to be"

Pros: "Nothing. Absolutely nothing. I mean I got where I was going and didn’t die, but that’s about the extent of the positive things I have to say."

Cons: "Very uncomfortable seats, no beverage service. Up charge for literally everything, carry on’s were charged, as much as checking bags. I’ll be avoiding frontier like the plague in the future."

Pros: "Flight was on time and boarding was smooth. The crew was great!"

Pros: "The flight was clean and nice we enjoy crew they are friendly I had sugar was down and she give me orange juice very fast thanks for that"

Pros: "price and non-stop flight"

Cons: "The flight was 60+ minutes late, due to another plane sitting on the runway. The other plane kept passengers sitting on the tarmac for over an hour. We were told the plane had mechanical problems. The waiting area was so crowded with people it was people standing all over the place...it turned out that 2 flights full of people were waiting there. When we finally boarded, the plane had to be refueled and the plane had to be started up by being jumped or something because one motor was not working normallly; this was a bit frightening. Staff was not even smiling, or even comforting when we boarded. Brief apology by pilot."

Pros: "Flight was great. Checkin etc was great"

Pros: "The service was Ok, but our flight was 4 hours delayed and it wasn't mechanical or weather related delay, the airline made a scheduling error, we almost missed our car rental and we didn't get to our destination til really late at night when it should been there in the daytime. Overall, won't fly with them again"

Pros: "Direct floght for the route with really no competition for the same airports and similar times. Checkin staff was courteous, embarking was swift, flight on time, safe, no issues."

Cons: "No quick bag drop off option, very slow to be processed. Tons of fees, they really add up and if you pay the extras it can easily be more expensive than the competitors. Super rude and careless flight attendant. Asked for bathroom permission for my 3-year-old once we were at full altitude and she denied. Sure enough 2 minutes later an adult just went for it. Then as the seatbelt sign was off she was blocking the aisle with the trolley. When I asked kindly to make room, she didn’t even acknowledge that she heard my request... she did, eventually, without even looking at me. Also very slow to get the stroller and a bit slow to get the baggage but these latter issues may be airport dependent."

Pros: "I thought that everything went fine except for the weather delays but I know that is not the fault of the airline."

Cons: "The flight was canceled !!"

Cons: "5 hours late, bad seats, no service, swapped the airplane for a smaller model. Never more flying frontier. The worst airline. Finally had to wait 20 min.for the gate at arrival"

Cons: "The new tables are good for what a drink? We have to pay for everything now, nothing is included in the flight price? The carry-on price is a bait and switch. Not too impressed overall."

Pros: "The crew was AMAZING!"

Pros: "Price"

Cons: "There was a 70 pound German Shepherd taking up my fiance's leg room"

Pros: "I will only fly Frontier if the cost is way lower than other flights. The seating is so uncomfortable and they charge for literally everything. I'm surprised there is not "breathing air" fee. Although the round-trip nonstop flight to SD from Orlando was only 140 per person. I paid 89 each way for bags and seating. Still at 185 round-trip nonstop, it's a great deal. The flight left on time and we had no issues in the air. I wish I could get more comfort and complimentary drinks and snacks along with TV options during the flight for this price, but you can't have your cake and eat it too. Overall the savings is undeniable. We had some major issues trying to book our summer trips bc they were only showing airfare through 6/6/17 up until last week 2/13/17. Less than four months out before they released and the prices were doubled. Since my entire family lives in Orlando and I travel there 5+ times a year, Frontier has saved us a lot of money! My son travels alone a lot. He is 13. When he flies alone we always use Southwest no matter the cost bc they do not charge extra for any minor over 12 traveling alone and they take great care of the kids in air. No to mention the flights are nonstop, they offer free drinks and snacks, and of course, baggage is free."

Cons: "The seats are extremely uncomfortable, I still ache from this flight. I had a 10 month old on my lap for five hours. I was unable to recline. They force you to check in online or they will charge you more money at the gate. They will charge you for everything under the sun. So glad they don't charge for in lap infants (yet) or a personal bag. Maybe it is just a matter of time. One airline I flew.. (Maybe Frontier or Alaska?) offered tablets for rental to. Watch movies or shows during the flight. Frontier could take a hint and start this practice."

Cons: "had to wait around forever until our plane showed up and we were able to board. also i was under the impression that if i paid to check a bag it was a flat fee for my round trip ticket but i had to pay 40$ extra to carry on a bag each way, not worth it"

Pros: "Lumbar supports in the seats. Service and cleanliness were both great."

Pros: "Cheap flight, direct from Denver to Orlando"

Cons: "Plane was delayed and app didn't notify me. Poor customer service."

Pros: "Great price,easy booking,and great flight. Would definitely use them again."

Pros: "Crew was very friendly"

Cons: "Seats insanely uncomfortable"

Pros: "The crew of the actual flight were lovely."

Cons: "No real information updates during the delay. No way to guarantee that the flight wouldn't be canceled. Just had to "wait and see"..."

Pros: "The flight itself was fine"

Cons: "The fact that you have to pay for a bag that you are carrying on the plane and putting in the overhead bin. They charged $40.00 for my overhead compartment bag. I had one personal bag and one bag that went in the overhead compartment and they still charged $40.00!!! You also have to pay for any 'snacks' or 'drinks' on the flight. Needless to say, I will not be flying with Frontier again."

Pros: "I arrived at my final destination on time."

Cons: "I didnt like how i had to pay $105 for a carryon for going there and back. Thats ridiculous! I can understand the initial price at the checkin gate but that price shouldve been covered for the roundtrip. I will never fly Frontier again. And ive told several ove my friends and family not to fly with that airline either. The reason why they are so cheap was because they will find a way to get you in the back end of the deal. I couldve flew with American airlines with no layover and not have paid a fee for a carry on. Wouldve been at my destination faster and no hassle."

Pros: "I loved that the staff was very professional and very helpful. I was having a bad day cause I couldn't find my confirmation email and when I told him my frustrations he upgraded my seat on a flight that was not booked. Made my day."

Cons: "Nothing I loved everything."

Pros: "Nothing"

Cons: "The baggage charge was not disclosed. I was charged $105 for my personal item that fit in the box. I took a photo and I will be escalating this"

Cons: "airlines have become so cheap! it is sad to see, uncomfortable seats that do not recline and charging even for carry-on bags. frontier used to be my favorite airline because the seats were comfy and the staff was nice and there were free cookies! it felt like i was not being nickeled-and-dimed for everything. now is a different story. would not take frontier again :("

Pros: "Nothing"

Cons: "Delays!! Terrible customer service, they didnt care, had a "oh well" attitude. Because of a 6 hour delay in vegas we missed our flight out of denver and was told we would be placed on a flight at 110 pm but when we got to denver we had to wait till 1145 pm to leave. We both missed work. We received a room voucher in denver and when we got to the room had to give them a credit card then were told we had to check out at 11 am that same day and it was 6am when we checked in. Still had to spend over 12 hours in airport. Very unsatisfied and disappointed with the whole experience!!!"

Pros: "Cheap fair"

Cons: "Delayed trip coming home , having to pay for luggage, no reclining seats."

Pros: "Staff were friendly"

Cons: "The seats were terrible, temperature in plane was very warm, little air blew thru the vent above my seat even when completely opened."

Cons: "Cancelled our return flight. Stuck another day in Vegas. Spend 6 hours in airport waiting for them to print out a voucher for a hotel room. The reason the flight was cancelled was poor logistics in getting a crew available for the flight. Terrible."

Cons: "They had me get off the plane during layover in Chicago and were less than polite when reboarding, even with my ticket. The seats had no passing to them. The cost of snacks on the flight were high."

Pros: "The view from my window seat."

Cons: "Lets begin with the scam of low ticket prices. You you're getting a good deal until the day before the flight when you have PAY FOR CARRYON LUGGAGE. Then, there was an hour and a 45 min delay. At the airport, the Frontier computer systems were down, so getting on the plane had to be done manually. On the plane, some of the crew was rude like a man named RAY and the black flight attendant who used the most aggressive tone over the loud speaker. Here's the worst part, on a flight from MIA to NYC the plane had to stop and refuel in Philadelphia. If that's not crazy, I don't know what is! They told us it would only take 20 minutes, but we were in Philly for TWO HOURS! There was a lady that wanted to know what was going on, so she asked the flight attendants who told her they had no info. She asked for their names, which they refused to give to her and they proceeded to have her KICKED OFF THE PLANE by the captain. We got no complimentary snacks during this ordeal. I asked a flight attendant for free chips and got laughed at in my face. As you can tell, I will never fly Frontier again. The flight was supposed to leave MIA at 2:50pm and land at 5:00pm.. We got to NYC at 10:00pm. NEVER AGAIN."

Cons: "They canceled the flight. They offered to refund but your only option was to refund the full ticket, I was trying to fly back with the original ticket and just buy one way tickets to my destination. Not to mention the refund ticket will take 3 weeks to get back to me. There's no way to get a whole of customer service I was on hold for 58 mins and then someone would answer and hang up. That happened twice. I went to the airport if I choose to rebook, the next available date was five days after my original departure. I would never again attempt to fly with frontier"

Cons: "Por un bulto de mano que me lleve arriba en el avion me cobraron demasiado $45"

Pros: "I got to my destination on time."

Cons: "it's not worth cheap ticket if your going to charge an arm and leg for everything else."

Cons: "I will never fly Frontier or use Kayak ever again. Very disappointed in both companies."

Pros: "Overall good."

Cons: "You pay for everything. They use to at least offer a small drink free. Short flight no entertainment. Luggage fee should go away when having only 1 suitcase. Maybe a small fee for additional suitcases."

Pros: "Not much"

Cons: "My bargain flight at $128 ended up costinge $300. Will most certainly be checking with another carrier for my future flights."

I think it is lacking some normal customer service like free water and wifi.

Cons: "Everything seemed to go well until my daughter had to go to the bathroom, we were sitting in the front area but they blocked it cause the pilot was in the bathroom. Which was fine, but a few minutes past and still nothing the she said you can go to the back so i got up and she yelled maam “ you need to sit down” and then she proceeded to speak in Spanish as i didnt understand english. So I explained firmly that I u derstood her but she just told us to go the back and then to sit so which one is it."

Cons: "I had an issue with their policy on face masks. I came wearing one, but was told that my mask was not allowed because it had some sort of filter/valve on it. Now I do understand the theory behind not allowing masks with valves, because they are supposed to let moisture out. But there are two layers of material that stood between my face and the filter/valve of my mask. Besides for an N95, I have not seen a mask where there was no material blocking the inner side of the filter/valve. I could have simply ripped the filter/valve off the mask and there wouldn't have been an issue, because my mask would still have no holes, and would be a complete face covering. The implication I got from this experience was that material itself does nothing to keep particulates from passing through, which means that we are all wearing masks as a placebo to keep people from panicking."

Pros: "Bad experience I was sitting in the last row and half way through the flight one of the toilets got clogged and started to overflow and smell up the area. There was a puddle of water running down towards the isle and the crew member was telling her colleagues to leave it alone and let it run so she can see how bad it gets for when we land. Extremely unsanitary and unexceptable to travel with that smell and conditions. Plus to top it all off towards the end the overhead bin got jammed and I had to wait for someone to pop in open, again its unfortunate I had to go through this. Never again, I would not recommend spirit sorry."

Pros: "Crew was nice. However the spirit airline attendant at the desk told me to gate check my bag. I stood there waiting for someone to grab my bag for sometime. So I asked the stewardess and she told me just to bring the bag in and put my carry on in the over head compartment."

Cons: "However the desk attendant came on the aircraft took my bag out of the overhead compartment. And then left it outside or the plane. I waited at the airport for until 1:30am before I got a confirmation that the back was in fact at Newark still. I had a nursing convention to go to and I had no clothing. So I had to Uber to Walmart than Uber back to my hotel. So I didn’t get any sleep. I didn’t check into my hotel til 4am due to a negligent spirit employee. I paid for the checked bag and there was plenty of space in the over head compartment. She caused me unnecessary stress and an embarrassing morning with my administrators due to my lack of sleep."

Cons: "Confort"

Cons: "Spirit isn’t an airline for frequent travelers. The aircraft is always delayed to depart due to beionh last in line after reputable airlines, files the have check in counters in popular airports or located on bottom levels, not accommodating for travelers that missed flights, and last but not least their luggage weight requirements are extremely low compared to all other airlines. The normal requirement is 50lbs and Spirit is 40 so one checked bag is $70. By the time you pay for every single detail you could be on a Delta Airline with complementary Biscotti and water!"

Cons: "VERY unclear baggage rules - meaning I paid $100 extra for a checked bag after booking, and then also unnecessarily paid an extra $55 for a backpack at the airport because there was not notification on-screen that it was allowed as a personal bag. I then could not get a refund at the baggage counter because they don't do transactions. I am now trying to work out how to get a refund from Australia. I would have been better off taking any other airline and it would have been cheaper than these extra fees. I am so disappointed."

Pros: "Nothing, never got on the plane."

Cons: "I was stuck in traffic before the flight and arrived approximately 50min before the flight. By the time I finished fighting with the self check-in machine and talked to a person, it was about 45min before the flight and I was told I was too late and the plane had already boarded and was full. I asked if I could get on the next flight, but I was told the next flight from LAX to Oakland wasn't until 7AM the next morning. I wound up having to buy a last-minute, one-way ticket on American Airlines just to get where I was going. The man at the counter was very rude and dismissive about the whole thing."

Pros: "Boarding was easy"

Cons: "Not roomy, on the returning flight the person behind me kicked my chair the entire flight on top of being surrounded by children on the flight there and back. They should at least let you know you're surrounded by crying babies I would have never booked or paid more to not sit around it. I understand people have to travel with kids but it was my only vacation wouldn't fly spirit again. On top of I called spirit airlines to help extend my flight and the guy couldnt/wouldn't help me told me to check online, but their system that day was not cooperating"

Pros: "No delays. Boarding was efficient but not much else. Very basic."

Cons: "I wanted to bring a bag as hand luggage and had to pay $46 each way. I've flown loads and this is the first airline who has charged for carry on."

Pros: "Didn't die."

Cons: "A passenger vomited prior to take off. She went to the restroom then was taken back to her seat, where she got sick again. The Purser/Senior Atttendant did not handle well in my opinion, by allowing the clearly ill elderly woman who was disoriented and confused back to her seat and in her "freaking out" reaction (her words). After the woman vomited the second time, they had her sit in a different seat up front, spreading the possible pathogens and uncleanliness to more rows. The woman vomited a 3rd time in this new seat. The woman was FINALLY removed from the plane and her former dear mates were moved to the row up front where the woman was sick for the 3rd time. (The crew who came on to clean the "biohazard" used a dirty mop and did not appear to use any bleach solution. The Senior flight attendant said they were going to seal off the bathroom (good idea) bc the elderly woman, according to the Spirit attendants, made a big mess and it was a "biohazard". Cut to later in the flight after a 2 hour delay and then the sick woman- where Spirit attendants allowed many passengers to use this restroom -bar potentially exposing them to pathogens. The Purser was self-confessed overly dramatic about the entire situation. I can't imagine how she would have behaved in an escalated emergency situation."

Cons: "I have been flying since I was 5 years old. THIS WAS THE WORST flight (experience) thus far! Flight and boarding on time, BUT THE MOST ANNOYINGLY UNPROFESSIONAL FLIGHT CREW took over once on the aircraft. This made the uncomfortable crampped overpriced for what you're not getting flight a nightmare. There was horrible turbulence as well, which the airline is not responsible for; However our captin did'nt address the passengers at all. And the completely UNPROFESSIONAL rude chatty and hard to understand screeching non english speaking voices from two women kept coming over the speakers disrupting what little peace one would try to focus on while being jolted around like on a rollercoaster. You some people were ACTUALLY motuon sick, scared, and nervous BUT they didn't stop talking long enough to notice. I only noticed the men working with passengers to maintain some calm by displaying professionalism."

Cons: "After flying a dozen times with a suit bag and a backpack that fits under my seat, I've never had a problem The lady checking tickets gave me an ultimatum, either you fit your suit bag in your backpack, or you have to pay $59 for a carry-on bag. No ticket checker has ever said this to me in the past. She was rude, direct and didn't leave me with any other choice. She ignored me after she gave me the ultimatum, while I'm asking if this was a new policy. She gave me the cold shoulder. I was very frustrated, luckily the suit bag fit in my backpack. Then when I got on the plane there was so much space in the overhead bins, so I took out my suit bag and placed it in an overhead bin while the crew was watching. The crew didn't say anything. Your teams need to be more persistent with policy."

Cons: "I've read bad reviews about Spirit airlines, but I was on a budget and decided to take my chances. It was a very small plane, which meant tight quarters during a 4.5 hour flight. I have a disability and deal with chronic pain and usually need to carefully plan out long flights so I arrive with minimal pain, but the seats were very small and moving about the back cabin was impossible. When I asked for a wheelchair I wasn't granted my request right away because I was told I didn't register online. I've always requested a wheelchair when I check in with major airlines when I arrive and have never been given a problem. Also, I didn't realize checking baggage would cost so much! No wifi available a very turbulent flight and they even charge for water. It wasn't the most horrible experience, but if we pay for a cheap ticket, expect substandard service. This will definitely will be my last time with Spirit Airlines."

Pros: "1) Friendliness and openness of the crew 2) good legroom (we paid extra for it)"

Cons: "1) web site charged our credit card to check a bag, but at ticket counter the agent insisted there was no record of this. We had to pay again to check our one bag! Now, we have to pursue a refund. 2) boarding pass was unreadable by the TSA scanner. 3) ticket agent didn't know the seating on the plane; insisted that we had reserved a window seat, which proved false. 4) seats very uncomfortable; no lumbar support. 5) surprisingly costly baggage fees, which erased the initial ticket price advantage. 6) $9 club name is misleading -- sounds like it costs $9.."

Pros: "Attendants on plane and at gate counter were good in the turmoil"

Cons: "Flight coming and going we're delayed several hours including the first flight of the day.....how does that happen with perfect weather? Suitcase was lost on return trip and after 3 days finally was sent delivered to destination airport for pick up. They would deliver it to home but could not give a specific time, worse then the cable company so just will pick it up directly. Also the customer service folks in the baggage area speak very little English, have no customer skills and And frankly have no understanding of how their processes work. Also with the delay notification to email received over 1000 email notifications... must be a system glitch in their system. Will never use this airline again in life!"

Pros: "Some of the Spirit crew did try to assist me and the other passengers."

Cons: "I was unable to check in online and when I tried to use a Kisok I was told to talk to an agent. i waited in a very long line, was told I might not make it and that they wouldn't hold the plane for me (or the five other people who had the same problem as me) but if I made it through security in time we could. When we all made it to the gate they closed the doors and wouldn't let us board even though we were there before takeoff. (One girl was even there before they closed the doors and they wouldn't let her through. Spirit changed our flights to the next available plane (11hours away) for no charge but I bought a new plane ticket with another airline."

Pros: "I am usually able to find something positive about an experience and have traveled much so I understand that some things come up with air travel that cannot be helped. But, there is nothing positive to report."

Cons: "From the delay in Houston on 6/15 on our outbound flight to the delay on 6/18 on our return flight, customer service was poor and Spirit Airline employees - whether at the airport or on t he other end of the 1 -800 number - were not articulate, did not communicate effectively nor did they seem to care about their customers concerns or comfort. You might want to rethink what you could offer to your customers in the event of a delay, esp one that is not weather related. Offering something as simple as a free bottle of water & bag of pretzels to everyone once on board, could go a long way to thanking everyone for their wait. As well, your seats are too close together for comfort. I will not be flying on Spirit Airlines again which is a shame as I have a niece & family in Miami to whom I plan to travel to see."

Pros: "Departure was on time, Flight was pretty smooth. Arrived & landed a few minutes early, but had to wait/taxi for from 11:12p -"

Cons: "Kois was not working. So machine printed out a ticket that said see agent. We proceeded to a sign that said Agent Assistance & stood in line. Waited in line for about 15 minutes, then an agent announced we were in the wrong long & to stand in a different line. We and other Spirit customers experienced the same treatment, very rude & no positive spirit from Ticket agents. We were in line for an additional 30 minutes before we were called to receive service, get our boarding passes. We were not Preassigned seats & had to proceed to the gate counter to get our seat assignment, but there were no Spirit Agent present. There were about a dozen customers waiting in line but was not serviced until towards the end of boarding. As a executive manager of a non-profit organization I had to be observant, & not once did the 2 female agents smile or seem to be happy to assist their customers with enthusiasm. When we entered the plane, the first male flight attendant did not even acknowledge us & several other passengers as he was on his phone texting. The value of Spirit was definitely NOT experienced today."

Pros: "Other than my issue, Spirit airlines was a pleasant to fly with. Comfortable, good crew."

Cons: "I didn't like that I had to pay for a carry on - since I had a roundtrip flight, not only did I have to pay a $60 fee for a carry on, but I had to do it twice. That cost me twice than the flight ticket itself. Normally flights allow for one personal item, which I had in the form of a backpack, but I also had a carry on, which carried the rest of my clothing since I've been traveling around the States. It would have been nice if the airline included the potential cost of a carry on when I purchased the ticket rather than surprise me with two $60 fees for my one carry on bag."

Pros: "I liked that the wing said Howdy."

Cons: "Spirit is the absolute WORST airline on the market. The seats are so tiny, the airline attendants were incredibly rude. My flight home was canceled after they made us wait on the airplane for over 3 hours. They did not tell us what had happened or give us any kind of update during the time period. The flight was canceled and they were extremely unhelpful. I ended up purchasing a ticket through JetBlue to get home finally. I will NEVER fly Spirit again. You should be ashamed to work for this company."

Pros: "Buying the ticket and checking in were good experiences. Getting updates about the flight was a good thing too."

Cons: "I didn't get a choice on seat assignment. The flight attendants were loud and bumped into me quite often when two were passing on the aisle. I requested to not do that as there is only space for one body to go through. I got 'I'm only trying to do my job' to dismiss my request. Heard complains from one attendant about the delay causing her to miss her sleeping hours. Was not able to relax because of the attendant's loud conversation with one of the passengers and the loud noises made by the slamming of the doors in the food and refreshment area. Tried to keep occupied but the tray was too small to place my apple laptop. So just tried to squeeze myself in my seat to avoid being bopped into my head and shoulders. Not a very relaxing flight. Was not impressed about the are of a customer comfort. Another passengers were also complaining."

Cons: "In addition to one hour delay that created so much inconvenience, the performance of the flight attendants were not acceptable. Non of them checked the security aspects of the flight before departure including seat belts or not letting people keep their back packs between the legs instead of putting them under the seat. Furthermore, my seat was beside a person who needed two seats instead of one seat and all the time during fligt I was in an extreme discomfort. I talked to the flight attendants and asked them if possible to give me another seat but they were not willing to help much.Totally I am really disappointed with boarding+comfort and the crew. I will definitely try my best not to fly with Spirit airlines anymore."

Pros: "Nothing"

Cons: "The fact my flight was delayed, they wouldn't let me check in after their computers froze at the airport and caused me to miss the one hour before cut off time limit to check in. They made me take a different flight the next day and charged me a $25 fee to do it all because they wouldn't check me in and therefore had to miss my flight. The fee for having a carry on bag is redic since they have the room like any other plane for it in the overhead compartment. My new flight the next day was delayed also (over 3 hours) so I took another flight so I didn't miss my event. Spirit then cancelled my return flight days later because I skipped the outbound flight, they auto cancel all of your future flights. So I then show up in the morning to the airport not knowing they cancelled my flight, they don't tell you in any way, stranded and told I have to buy another ticket back for almost triple the price. The story goes on and on, absolute nightmare. I wish I would have known or gotten a refund to ease the blow."

Cons: "I would strongly consider adding warnings regarding spirit's iperation; I experienced 5 plus hours of delays on oak to lax flights; they aren't communicative, have horrible customer service and absolutely refuse to acknowledge they failed to meet even a minimum standard of care. One thing to have delays due to weather impacting all carriers; in this instance on both days all spirit flights were late, no other carriers impacted. I rarely respond to this sort of prompt but I fully expext at least a refund of my fare."

Pros: "Refunded my ticket with no issues"

Cons: "First, they cancelled my 8am flight at 10pm the night before with no notification. I happened to see it and call to rebook on the next flight, but if I hadn't been checking the flight status I'm not sure what would have happened when I got to the airport. Then, the 10am rebooked flight was delayed for over 2 hours - with basically no communication from the gate agents and no updates to the expected departure time. Ended up getting a refund and rebooking on Southwest - which was a perfectly smooth experience, huge contrast to the clusterf*** of flying Spirit."

Pros: "Nothing"

Cons: "When buy through kayak link it takes you to the spirit page, where there's no spot to put in get TSA Precheck. When do all through phone, the boarding pass on the screen doesn't actually scan - only airline in the world where you still need a paper copy. After 50 mins in security line, the phone bar code didn't scan (can't use phone for spirit). Had to leave to get a paper boarding pass. Missed flight. I fly at least once a week every week. Have never missed a flight in my life (probably bc I had never flown with spirit before). Missed this flight! No refund, no airline credit (even if I got the airline credit I would let it expire to avoid flying with them again). Literally worst user experience I've ever had with an airline."

Pros: "Nicole at Spirit corp who reversed the charge."

Cons: "Kayak didn't mention the luggage charge at all. Then Spirit didn't send me the required email though I called twice so by the time I got it the charge was fifty BOTH WAYS. I got that reveresed by corporate but the ticket counter people were AWFUL and uncaring and not just to me. Everyone in line was saying they would never use Spirit again. One woman was charged eight dollars to get a seat next to her toddler! Awful gouging airline. It costs one hundred dollars if you don't know and bring a suitcase to the plane without paying days before!"

Cons: "Plane was downgraded last minute and because there were less seats about 40 of us had to be re-booked on a flight out the next day. They comped hotel + food + cab expense and gave a voucher for a free ticket that had to be used within 1 yr, booked within 60 days. But it was overall shitty experience. When I went to use food voucher the next morning in the airport Coffee Bean they told me they didn't take them. And the hotel wasn't too close to the airport so more time spent in cab plus the hotel was sub par."

Pros: "none"

Cons: "ONLY ONE CARRY ON PERMITTED, THAT IS NOT EVEN A CARRY ON, IT IS A 'PERSONAL BAG' THAT YOU CAN'T EVEN FIT A PAIR OF PANTS IN IT!!! I FELT ROBBED, TAKEN ADVANTAGE OF. MY LUGGAGE WAS MORE EXPENSIVE THAN MY FLIHTG TICKET, I MEAN I HAD TO PAY TWICE FOR CARRYING A PAIR OF PANTS AND A LAPTOP. I WILL MAKE SURE, NOT TO RECOMMEND SPIRIT AIRLINE TO ANY OF THE PEOPLE I KNOW AND THEY KNOW. I FELT INSPIRED BY THIS HORRIBLE EXPERIENCE TO CREATE A BLOG JUST TO PRVENT OTHER USERS FROM THE LACK OF INFORMATION REGARDING THIS COMPANY. In addition to that, in my three hours flight I had to pay for WATER and the seats were stock (meaning that none of the seats were adjustable)."

Cons: "My Luggage was 10 pounds over weight and I was forced to pay an extra $55 on top of the 50$ I payed for my bag. The attendant placed a Red Tag on my luggage stating that the bag was "Heavy" when getting my bag from the baggage claim I noticed that my handle on the side of my luggage was completely broken, as of a worker tried to grab my bag only from that handle! Which would be wrong still on the Red Tag placed on my bag States you should pick the bag up while bending your knees! This is not a cheap bag!"

Cons: "No complimentary drinks, snacks, or entertainment. Even on a 4+ hour flight, the most they could offer me was a cup of ice. No water, juice, soda, pretzels, peanuts, etc. If you wanted ANYTHING, you had to pay for it. Also, they charge $55 to bring a carry on and $50 to check bags. On both departure and return, I tried to do self check in at the kiosk, but error messages came up both times (despite accepting and charging my credit card) telling me to wait in line to see a cashier. So trying to take initiative and doing self check in was a waste of time and I still had to wait in line afterwards. Very dissatisfied with my experiences on Spirit Airlines. Flight was also late to take off, but there was no announcement revealing to updated expected time of arrival."

Pros: "We showed up to the airport for a flight from Oakland to LA and the agent notified us that our flight was cancelled. This was on December 23rd, and they told us they could put us on another flight on December 25th! We were returning on the 26th so that was entirely unhelpful. They said the reason for the cancellation was weather in LA. But none of the other airlines were having any issues with their flights. We were flying at 9am and there was rain in LA at about 7pm. They offered to refund us, which we accepted. I was expecting to have to harangue them to actually get our money back, but the refund came through unprompted about a week later. We did not get reimbursed for our cabs to/from the airport, or for the cost of driving to LA."

Cons: "We spoke to multiple attendants, during check in and during boarding, many of which advised us incorrectly. During check in, we asked a Spirit employee if our bag was considered a Personal Item since Spirit charges for carry ons. They advised that we would be fine, and that since it was our only item it would count as a Personal Item. Perfect. Then we finally board the plane and it turns out our only piece of luggage cannot be considered a personal item and demanded we pay $65.00 for the carry on. The fee itself is not the issue, the misinformation is my main complaint. Had the original employee told us the correct information, we could have checked the bag for $55 during check in, instead of $65! during the boarding process. Not to mention it was unnerving holding up the line to board as I fished out my wallet. Anyways, better communication is definitely needed at Spirit Airlines."

Pros: "We could sit"

Cons: "One hour late, no explanation why. One member of staff very rude."

Cons: "I got this ticket thinking that it was the final price. I got to the airport, the counter folks were very un-organized and un-attentive, took a while to get to the counter. Then was told i have to pay $50 for checking in my bag, otherwise will be $100 at the gate!! Not wanting to miss the flight i did not argue and paid and went to the gate. I had no idea that the charge was this high. At the gate and in the plane there were many passengers with the same bag as I had!!!! The counter people did not tell me i can take it the plane, they forced me to check the luggage in :-( First and Last time on Spirit airline for me!"

Pros: "Nothing at all."

Cons: "I usually fly with JetBlue but decided to try to save a few bucks on this last minute trip. What a mistake!! Their luggage fees are extremely high. Everyone at the terminal were complaining about their fees. For what I paid to check in my bags, I could of gotten a flight to the airport that I originally wanted to fly into and still save money. It is so sad when even the Spirit Airline employees say that " That's how they get you...with the baggage fees." They give you a great deal on the flight but snatch your money with their baggage fees. NEVER AGAIN!!"

Pros: "The crew was always attentive and responsive."

Cons: "It was very difficult to check in on line. it took me over one hour. Wanted to get my sits and when I took the option there was no sits to select even when paying for it. I checked my carry on and I kept having the offer to be part of the club to pay less for my carry on. I did not want to use the option but I keep being sent to that side. The same experience I had when tried to check in in my flight from Oakland to Chicago on Friday. since the web site did not let me check in I had to check in at the airport. There was an accident in the freeway and I ended up losing the flight from Oakland to Chicago because the website did not let me check in the night before. We arrived 45 minutes before the flight and they have the policy to check in 45 instead of 30 minutes before the fight like other airlines. We did not even get options or credit. We just had to buy another flight. It was a nightmare."

Pros: "That there was a Virgin Loft flight club in the terminal, only used it because of the Spirit delay"

Cons: "Front counter is rude. I don't know if they just had a front counter person having a bad day but I've never experienced that with any airline. Then there was a flight delay of a minimum 2 hours due to a bad windshield? Great keep us safe, but good luck with finding someone at the gate or a service counter to give you an explanation of why it's delayed. Instead just wander aimlessly around the terminal looking for a Spirit employee. I then went to the Spirit website and it shows the flight as "on time", really?? At least give me an app or website that's accurate so I don't have to sit in front of the gate for 2 hours. When booking through Kayak there is no mention of pre-purchasing checked baggage so I was stuck with a $50 fee at the ticket counter! This is definitely not the "low price" airline unless you truly "travel naked". Save yourself some grief and ignore Spirit as a flight option."

Pros: "I was quite surprised at check-in to find that checking a bag cost $50 and a carry-on was an additional $55. I travel frequently and usually the first checked bag is free or $25, and a carry-on is free. I booked on Kayak and didn't see any notification that your additional fees were so much higher than the industry standard. It appears that your business model is to attract clients with low prices, then hit them with hefty additional charges at th airport, when it would be difficult for them to change plans. It worked this time, but I will never fly Spirit Airlines again. I suggest that you reconsider the way you treat your clients."

Cons: "I understand that Spirit intentionally gives minimal additives and services but I feel they can be a lot more transparent about what they do and do not provide. I felt very uncomfortable on my trip back for the following reasons. 1. Tray table was half the size as a normal tray table. I was trying to do work on it with my small computer and it kept falling off and into my seat mates lap. 2. There was a flight attendant named Duron who made a few comments that made me feel very uncomfortable. I felt he was inappropriate. When collecting trash he walked by my aisle and commented to the person next to me (he was reading the New York Times), "Anything about Trump, or Kill-her-y, Killary, Hillary in there?" And laughed. I was shocked that someone, especially a professional at work would say something so volatile and frankly, violent. On his second round he again came by and asked if "Trump was in the paper and worth reading. Killary in there? You can guess who I am voting for." While people in the back row laughed and the man next to me nervously laughed. I felt very uncomfortable and felt he was inappropriate. I plan never to fly Spirit again after this experience. I hope that you can address this issue with your quality assurance team and to Duron. It can't continue. Thank you,"

Pros: "Nothing"

Cons: "Up charge on everything. Rude customer service. Can't check in at the counter at least at LAX. Missed my flight and had to wait 7 hrs because only 3 of the 12 kiosks were operating at the agents wouldn't let me check in at the counter. By the time I got my ticket printed I had 43 minutes till my flight left. Waited in line just to have an agent tell me I was 2 mins too late. Last check in is 45 mins prior to flight and I had 43 mins left. Complete BS. I will not fly Spirit again. If you think I'm exaggerating read other reviews. Good luck!"

Cons: "The staff was rude from check-in to on the plane. The charge for my suitcase and weight of bag was ridiculous and never have I ever paid that much for a suitcase. My bag came back broken and open and I am missing few things from that pocket. I am very disatisfied with your team and my customer service and extra fees. I will never fly your airline again and could have definitely flown cheaper with a different airline. I believe you should put in bigger and bold type that people can not include purse as carry on and backpack because I had to put my purse in my bag to check it which meant my bag weighed more costing more. My flight was more than an international flight which is absurd. Your website should disclose that information more clear."

Pros: "I am Physian, I arrived at Oakland airport at 1pm for my flight at 1:47pm, I could not print my boarding pass because of a stupid policy that states 45 minutes is the cut off. After a humble plea to the staff who were really sooooo rude especially the supervisor Maria, they told me there is nothing they could do. I was so disappointed cos I was meant to be on call. I had to but a last minute one way ticket with south west that was boarding in 25 minutes. ...experience was like night and day, better and more courteous staff. Anyway,I will never fly Spirit again. It's not worth it."

Pros: "Gate person was very helpful got us on the flight early and we had great seats I am 6'4" my son who was in LV for basketball is 6'11" and she was great."

Cons: "At check in for our baggage it was a very long wait Michael who helped us put us on standby for an earlier flight gave us new boarding passes did not see that I had paid for a carry on bag so my boarding pass did not have a carry on. I also had a very hard time checking in for our flight and printing the boarding pass as the web page was down for almost 24 hours I wasted many hours trying to print the boarding pass and was very surprised about the charges for seats baggage and printing the boarding pass."

Cons: "After realizing how much extra I was going to pay for "buying" my seat, boarding pass, and my luggage, my checked bag weighed 2 pounds over. Well, there's another $25. I was pulled for a second security check which I guess I can't blame Spirit for but only after getting to my destination tonight did I realize that something fell out of the bin when the officer took my things to scan it again. Good bye cute make up bag. The flight was delayed and the gate changed several times before we actually boarded. Seats were very crowded and you had no room to move. Thank goodness it was only an hour flight."

Cons: "This trip was lousy. The ticket taker called everyone up to board 45 minutes early and the plane wasn't ready to board. The on board process was lacking in courtesy. The seats are WAY too narrow. I had an aisle seat and the stewardess knocked me in the head every time she passed which was over 30 times. The pilot announcements left me concerned for my safety. The flight attendants were required to yell annoying advertisements for 15 minutes even though the flight is only 75 minutes. And some weird teen sitting behind me kept putting his head between his knees and head butting the back of my chair. Flight crew couldn't care less. The best part of the flight was getting OFF!"

Pros: "A good male flight attendant whose name started with M."

Cons: "I arrived at the airport more than an hour and a half before the flight. The wait for check in was incredibly long. It appeared that there were 5 employees at the counter but only 3 were checking people in. The TSA line was also very long and when it appeared that I was going to miss the flight, I expressed my concern to a Spirit agent who referred me to TSA who referred me back to Spirit. We were told we'd be re-ticketed at the gate. Finally, a large group of passengers who were in the same situation just moved to the head of the TSA line explaining our situation and enduring hostility from some of the other passengers. The gate was far away and I'm not able to run. The plane was held for us but the experience was MISERABLE. Spirit needs to have adequate staff to check people in and needs to press TSA to do the same. I've never had this experience on any other airline and I travel a lot and have for decades"

Cons: "Spirit attendants at check-in misdirected me multiple times due to a glitched boarding pass that they would not explain to me. Then, when I got to security, they couldn't scan my pass because the toner level of the printer had been low and the code came out fuzzy. Then, at the gate, there were no attendants around, so I went looking for one. When I returned to the gate, the gate had closed, which resulted in my missing my flight. I missed a full day of my trip thanks to your poor service, and after calling customer service multiple times with absolutely no result, I will be taking my story to social media and never flying Spirit again."

COVID-19 information

Safety measures for airlines flying from New York to Oakland

Airlines flying from New York to Oakland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from New York to Oakland

Mandatory masks

Masks required on board, masks provided on flights from New York to Oakland

Social distancing seating

Middle seats unavailable to book on flights from New York to Oakland

Pre-flight testing

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Flexible cancellations

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Recent round-trip flight deals

2/22Tue

2 stopsSpirit Airlines

29h 43mEWR-OAK

3/1Tue

2 stopsSpirit Airlines

28h 31mOAK-EWR

$124

2/7Mon

1 stopSpirit Airlines

30h 23mEWR-OAK

2/16Wed

2 stopsSpirit Airlines

33h 31mOAK-EWR

$130

2/7Mon

2 stopsSpirit Airlines

28h 35mLGA-OAK

2/16Wed

2 stopsSpirit Airlines

32h 00mOAK-LGA

$132

2/7Mon

2 stopsSpirit Airlines

35h 14mEWR-OAK

2/14Mon

2 stopsSpirit Airlines

22h 35mOAK-EWR

$132

2/10Thu

2 stopsSpirit Airlines

15h 02mEWR-OAK

2/14Mon

2 stopsSpirit Airlines

22h 35mOAK-EWR

$135

2/4Fri

2 stopsSpirit Airlines

21h 24mLGA-OAK

2/6Sun

2 stopsSpirit Airlines

32h 30mOAK-LGA

$136

2/7Mon

1 stopSpirit Airlines

30h 23mEWR-OAK

2/14Mon

2 stopsSpirit Airlines

22h 35mOAK-EWR

$136

2/3Thu

2 stopsSpirit Airlines

28h 35mLGA-OAK

2/7Mon

2 stopsSpirit Airlines

31h 08mOAK-LGA

$137

2/7Mon

1 stopSpirit Airlines

30h 23mEWR-OAK

2/9Wed

1 stopSpirit Airlines

16h 54mOAK-EWR

$137

2/5Sat

1 stopMultiple Airlines

16h 52mLGA-OAK

2/8Tue

2 stopsMultiple Airlines

19h 58mOAK-LGA

$155

2/5Sat

1 stopMultiple Airlines

16h 52mLGA-OAK

2/14Mon

2 stopsMultiple Airlines

27h 59mOAK-LGA

$159

2/7Mon

1 stopMultiple Airlines

8h 56mEWR-OAK

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2 stopsMultiple Airlines

13h 20mOAK-EWR

$171

2/14Mon

1 stopMultiple Airlines

18h 56mEWR-OAK

3/10Thu

1 stopMultiple Airlines

8h 39mOAK-EWR

$173

3/2Wed

2 stopsMultiple Airlines

34h 06mLGA-OAK

3/5Sat

3 stopsMultiple Airlines

32h 17mOAK-LGA

$183

2/15Tue

2 stopsFrontier

16h 20mBUF-OAK

3/1Tue

2 stopsFrontier

15h 23mOAK-BUF

$210

2/7Mon

1 stopDelta

8h 31mJFK-OAK

3/15Tue

1 stopDelta

9h 38mOAK-JFK

$236

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1 stopAlaska Airlines

10h 11mJFK-OAK

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1 stopAlaska Airlines

9h 15mOAK-JFK

$237

2/7Mon

1 stopAlaska Airlines

9h 20mJFK-OAK

2/14Mon

1 stopAlaska Airlines

7h 30mOAK-JFK

$238

2/8Tue

1 stopDelta

8h 49mJFK-OAK

2/12Sat

1 stopDelta

8h 15mOAK-JFK

$246

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1 stopAlaska Airlines

9h 20mJFK-OAK

2/12Sat

1 stopAlaska Airlines

8h 42mOAK-JFK

$247

Recent one-way flight deals

2/22Tue

2 stopsSpirit Airlines

18h 15mEWR-OAK

$60

2/26Sat

1 stopSpirit Airlines

15h 52mLGA-OAK

$63

2/7Mon

2 stopsSpirit Airlines

28h 35mLGA-OAK

$64

3/2Wed

1 stopSpirit Airlines

14h 59mEWR-OAK

$66

2/4Fri

2 stopsSpirit Airlines

28h 03mEWR-OAK

$68

2/21Mon

1 stopSpirit Airlines

14h 28mEWR-OAK

$69

2/26Sat

2 stopsSpirit Airlines

18h 03mLGA-OAK

$69

2/4Fri

1 stopSpirit Airlines

19h 25mEWR-OAK

$70

2/9Wed

1 stopMultiple Airlines

19h 06mEWR-OAK

$80

2/5Sat

1 stopMultiple Airlines

16h 52mLGA-OAK

$80

2/14Mon

1 stopMultiple Airlines

18h 56mEWR-OAK

$81

1/31Mon

2 stopsMultiple Airlines

22h 59mLGA-OAK

$81

1/31Mon

1 stopMultiple Airlines

18h 56mEWR-OAK

$82

2/14Mon

2 stopsMultiple Airlines

22h 59mLGA-OAK

$82

1/31Mon

2 stopsFrontier

16h 39mALB-OAK

$97

2/7Mon

2 stopsFrontier

16h 55mBUF-OAK

$98

2/6Sun

2 stopsFrontier

35h 52mLGA-OAK

$99

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2 stopsFrontier

16h 54mBUF-OAK

$100

2/23Wed

1 stopDelta

10h 29mJFK-OAK

$118

2/24Thu

1 stopAlaska Airlines

9h 44mJFK-OAK

$119

Flights to Oakland

Destination:

Oakland (OAK)United States

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Oakland - New York

Cabin classes:

$1,096

$69

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$219

Albany

$390

Binghamton

$210

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$569

Elmira

$238

Islip

$859

Ithaca

$124

New York

$406

Niagara Falls

$261

Rochester

$313

Syracuse

$2,449

Watertown

$446

White Plains

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$124

Oakland

OAK

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