Bags were sent on to our Raleigh flight automatically without anyone telling us....told by crew members to pick up our bags at the baggage carousel, spent ridiculous amount of time trying to locate our bags, causing us to almost miss our flight to Raleigh. Made the plane with seconds to spare only to be yelled at by the flight attendant, when making it to my seat, " just find any open seat and sit down....loudly in front of the entire plan of people! !! I'd walk before EVER flying United again! !!
Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.
We boarded the plane, made it to the runway when a light came on causing us to have to wait and wait on the plane until they had to bring us back to the gate where we had to exit the plane and go back to WAITING in the terminal. We were so delayed I missed all of my meetings and lost business because they could not give us an ETA at all or updated on our flight.
The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful.
The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all.
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