Find cheap flights from Ningbo to Los Angeles

NGB - LAX

Find cheap flights from Ningbo to Los Angeles

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Ningbo (NGB)
Los Angeles
Wed 11/25
Wed 12/2
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Top 3 airlines serving Ningbo Lishe Intl to Los Angeles

Scores according to KAYAK customer reviews

7.1
China Southern
Overall score based on 5,521 reviews
7.3
Boarding
7.1
Comfort
7.6
Crew
6.9
Entertainment
6.7
Food
Airline reviews

Pros: "same as above"
Cons: "Same as above"

Pros: "Good service, friendly cabin crews and on-time flight. Great price. Relatively spacious seat in the Airbus A 380 flight."
Cons: "no USB for charger which is almost standard in most other airlines; limited drink selection; restroom not as clean or as often cleaned as some other airlines"

Pros: "Fell asleep before take off and woke up two hours before arrival. That's a great flight. Arrived half hour early. Staff was beyond pleasant. Great flight"
Cons: "No USB ports in economy class on plane."

Cons: "The seats and legroom in the A380 were among the most uncomfortable I have ever experienced in an airplane. Not sure who to blame, China Southern or Airbus. Stiff foam and hard, no movable headrest, curve did not match my back, knees hit chair in front. I had just flown EVA airlines on a new 747 (I think) and had no such problems."

Pros: "Always, the level of service must be considered in light of the price--and CS had an excellent price. Food was acceptable, nice blankets."
Cons: "CS serves primarily a Chinese speaking clientele, so they do not need to attract staff with high levels of English. You are flying on a Chinese carrier, not one with a global feel. Service is more than adequate with respect to call button etc. But meal service is "clipped" (for lack of a better term). No extras, warm beer, wine but no liquor. No snacks.They can do better, if they want to compete with the gulf airlines. Baggage took about 45 minutes to arrive at LAX. Very glitchy entertainment system"

Pros: "Good"

Pros: "Meals were served. Seats were comfortable."
Cons: "Nothing really."

Cons: "Flight fare was cheap, but you get what ypu pay for. Rude and what appears to be an inexperienced crew, bad food, restroom stalls not cleaned frequently etc."

Pros: "Nice flight!"

Pros: "Everything!!! Great crew and great staff."

Pros: "Courtious, helpful and kind service I absolutely recommend."
Cons: "Everything they go the extra mile."

Pros: "Crew, food, and entertainment all good."
Cons: "The A-380 is a monster of a plane, but there isn't much in the way of leg room in economy class compared to the 738. Also, the no cell phone rule is a bit annoying if you have things on your phone that you need to access during a 15-hour flight."

Pros: "The flight was on time. Price was better than other airlines."
Cons: "Freezing cold for 12 hours and flight attendants did not speak or understand English."

Pros: "Control of my own movies."
Cons: "He very was only ok. I felt like I couldn't have enough water to drink."

Pros: "1.Leg room was good in economy class. 2. The Food was Good. 3. Saved travel time. 4. Tickets were cheaper compared to other airlines"
Cons: "1. Limited entertainment especially if you are Indian. 2. Had to run nearly 1 km or over at Guangzhou to catch the connecting flight to Los Angeles. The Airline could have arranged vehicles rather than letting passenger run to catch the connecting flight. That was tough especially if you could not walk fast or run."

Pros: "Fast and good price"
Cons: "Some of Chinese customers talk loudly and coutinue the whole flight"

Pros: "Very good for this flight. i will be use this service by next time. and thank you very much for KAYAK ."

Pros: "Best time saving flight"
Cons: "Food"

Pros: "Someone had booked the same seat as I did and since i was traveling alone they moved me up to first class on my long flight to China. Overall Excellent service!!"

Pros: "The business class cabin felt very much like business class on a regular U.S. carrier (although maybe lacking slightly in design). The lay flat seat was comfortable and the bedding was fine. The flight attendants tried hard and were very nice."
Cons: "The service was always just a bit off like they had no organization. My partner was served a little nut plate, no such thing for me. They got my entree wrong for dinner and entirely skipped me for dinner on the return flight (of course they were very nice and apologetic when I mentioned it). They served one of us cheese but passed the other one by. Not a big deal, but everything just seemed a bit disorganized. The mobile device thing was odd--- they kept telling me to turn off my kindle at odd times and no cell phone can be used even in airplane mode. The food was mixed--- some things were ok but other things were off, not due to taste but things like luke warm soup and stale bread."

Pros: "Overall price."

Cons: "Hard to find help from crew when needed."

Pros: "Wide seats business class"
Cons: "Food, boarding, poor English"

Pros: "The seats were comfortable and the boarding process was efficient."
Cons: "The food was mediocre. There could have been a better variety of in-flight entertainment (fewer comic book movies)."

Pros: "None."
Cons: "Almost same like the flight from Jakarta to Guangzhou."

Pros: "Food was excellent, especially the beef tenderloin dinner. Crew was generally attentive and helpful."
Cons: "Initially seat would not adjust. Crewmember was able to fix it though."

Pros: "Arrived on time . Had very good selection of movies"
Cons: "Food was not enough. Business class seat and leg space too small"

Pros: "N/A"
Cons: "On Sep 14th, I paid on your websites with the confirmation of three airline tickets from Chengdu China to Los Angeles. All the information I provide for each passengers are correct. However, due to the fact that you missed up three of the passengers information, they couldn't check in yesterday. The whole fight to LA was missed. As a result, we had to pay very high price to buy new tickets for the next available fight in order to complete the trip. I'v made four phone calls with your agent, with all records made. 1) The 1st agent confirmed that the information I provided were all correct for each passengers. So she believed there was nothing wrong and did nothing to help. 2) The 2nd agent realized the information were mixed up. But it was too late to let them check in. 3) The 3rd agent confirmed that the issue were caused by your system. He said only the supervisor could deal with this matter. He gave me a number which is not valid. 4) Finally, the 4th agent said you would contact me. No response by now. Still waiting for the response. Very disappointed after all."

Pros: "Warm washclothes & blankets were great!"
Cons: "Did not pass out enough water (apprx 2-3 cups) to stay hydrated for a 14 hr flight."

Pros: "Great, multicultural movie selection."

Pros: "I appreciated the amount of meals they served. Even on the short 5 hour flight I received an entire meal. Also the variety of tv shows and movies was great. They provide a free hotel room for long layovers in China."
Cons: "No wifi Flight attendants were rude Transfer attendant to hotel was rude Layover hotel was disgusting. Mold in shower, mildew smell, bed was as hard as a rock and dirty. No outlets to charge my phone"

Pros: "Lay flat seat in bus. Class. Laege lavatory."
Cons: "Food so so. No bourbon, small glasses small pours of 3-4 oz."

Pros: "None."
Cons: "Confusing and lacking announcements/instructions. Crew cannot speak intelligible English. Flight was late over 4 hours and no food vouchers aside from hotel accommodation. No apologies received from Crew/staff from the major inconveniences throughout the flight."

Pros: "The crew is all very polite and proffetional. The airplane is in good shape, and the business class is very comfortable. Good movies on the plane."
Cons: "China Southern lounge in Los Angeles is very disappointing compare to any other. Out of 4 flights we had 2 delays of 2-3 hours each. Food is not in the quality you expect at least not for business class. They take your headphones 1 hour before landing while the movies run until 15 min before landing."

Pros: "Very big plane. Smooth flight.The route and transfer was a lot easier than other stops compared to Beijing. Staff was friendly and boarding process was very good."
Cons: "Better quality on business class amenities..."

Cons: "Plane was very late to get to the gate.Seating is very uncomfortable. I am 5'2" and 136 Lb's. I am not a large person. The seating was cramped and no padding in the seat."

Pros: "Everything went well!"

Pros: "One of the least expensive ways to fly lay flat business class to Asia."
Cons: "The experience is pretty awful - rude staff, constant delays in China, a business class lounge with wifi that barely functions and air conditioning that is never turned on."

Pros: "China Southern staff in the airport was very professional and helpful in Guangzhou even though the conditions were very hot, humid, and information was confusing. On the plane, the flight crew attitude was professional and friendly. Food choices were great. Seats were larger and more leg room. Seatbelt fit well. I was a little dehydrated from my travel and the flight crew provided extra water on request. VERY SMOOTH landing."
Cons: "Had several gate changes and information was very confusing. The last gate A05 had a small waiting area for too many passengers in the room. It was very loud and also very hot and humid in the room. Some passengers were getting impatient with the delays, gate changes, and lack of information. The China Southern airline staff in the room was doing their best based on the circumstances and they were very professional. Some Chinese / English passengers assisted the airport staff to translate for other non-Chinese speaking passengers, which I thought was wonderful. Announcing system was hard to understand over the noise in the room."

Pros: "NOTHING!"
Cons: "Horrible customer service. Will never, ever use this airline again. AVOID AT ALL COSTS!"

Cons: "Language problem is very disturbing."

Cons: "The seats felt like it didn't have enough cushion."

Pros: "They really take care of their customers, especially those on long layovers. I was completely stunned by how well I was taken care of."
Cons: "It's not up to them to "control" other guests, but I feel like the boarding was a little chaotic. Maybe more organization with the boarding process, but that's really just solution hairs at this point. The airline itself was still great"

Pros: "Arriving safely and on time."
Cons: "The food is awful. I requested lacto vegetarian. That means, pasta, pasta and more pasta. Once of the pasta meals smelled as if it had gone bad. Made me gag. No who grains and margarine instead of butter. Flight crew slow in picking up dishes from the meals. Also, they did not come by with water often enough. The bathrooms were not kept clean during flight and at once point ran out of toilet paper."

Cons: "Crew needs training. Extremely difficult to communicate. Unable to speak English."

Pros: "Nothing much"
Cons: "No info update on their website No customer service at all Delay Nobody responsible"

Cons: "almost missed my flight due to an unannounced or posted gate change."

Pros: "Provided blanket, pillow, eye mask, toothbrush, toothpaste, comb and ear plugs. Pretty decent movie selection."
Cons: "Difficult to get enough water. Very dehydrated during flight. Sat near bathrooms which had a constant line hanging and leaning all over my seat. And being so near the lavatories, it smelled of human waste. The actual bathrooms were poorly maintained throughout the flight with urine all over the floors. And to top it all off...they lost my luggage."

Pros: "Crew members were friendly"
Cons: "Beverage section was so so. Food so so as well."

Pros: "Great crew, comfortable aircraft"
Cons: "snacks were wimpy"

Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."

Cons: "A little more shoulder room and a spot where I can charge my phone on flight to be able to watch a movie."

Pros: "I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer"
Cons: "No ear buds for sale or offered. No charger plug ins in the seat"

Cons: "We arrived to one terminal and no one says that the next flight was in tom bradley terminal. After asking on the way, I realized that had to walk more than 35 minutes. No transfer service, no info, nothing. Finally after reach tom bradley terminal, the ANA staff said that they was very delayed and wanted to change my flight."

Cons: "Sat on the runway way too long. Hot. Cramped plane"

Pros: "On time and nice services"

Pros: "The crew seemed willing to reebok flights and they didn't get angry or upset at the passengers."
Cons: "The broken lavatory caused a 4 hour delay. It was a difficult experience because we were kept thinking it was going to get fixed soon but it wasn't."

Pros: "Service and crew were much friendlier coming back from Rio."
Cons: "Food was terrible, seat as uncomfortable."

Pros: "Nothing"
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."

Pros: "All services where very good from check in to arrival In L.A."
Cons: "There wasn't anything I didn't like."

Pros: "Crew was friendly"
Cons: "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."

Cons: "Flight was cancelled, instead of a direct flight back, we had to go to Munich and then fly to LA"

Pros: "The Stroopwaffle"
Cons: "The hour delay"

Pros: "It was a good flight and for a great prize"

Pros: "Good crew. The crew is very nice and accommodating. On my previous flight with United the crew was Kurt and not so good. Sorry very happy to see how nice and accommodating this crew lunch."

Pros: "No big incident, was offered a small bag of pretzels, complimentary."
Cons: "Seats have uncomfortably small spacing."

Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."

Pros: "I enjoyed the speedy boarding process"
Cons: "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"

Pros: "Great crew, very efficient boarding"
Cons: "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"

Pros: "Gate personnel were great."

Pros: "I liked the new movies. Lots of movie selections. Friendly flight crew."
Cons: "Flight was a little bumpy at times, and flight was also delayed 1 hr."

Pros: "The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone."
Cons: "All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer)."

Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."

Cons: "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."

Pros: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."

Cons: "When serving the food, there was a flight attendant who didn't provide good service - the ady was a bit rude."

Pros: "Had to de-ice and I think the pilot got lost looking for the pad. This added about twenty minutes to the "flight" before take off. Then in LA there was an issue with the plane at our gate this added another hour of tarmac time. I don't like being stuck in plane on the ground that is not moving any longer than I should have to be. There were some balls dropped on this flight. Makes me want to stick with Delta or Southwest."

Cons: "I'm used to quality service from JetBlue and Virgin America, so this was awful. Nothing was free--not even peanuts! I got a tiny cup of coca-cola for free and that was about it. The staff was curt and not very friendly, the flight was long and uncomfortable, and there was absolutely no on-board entertainment. For a $300 flight that normally costs $150 with other airlines, I don't know what I'm paying for."

Pros: "Was not happy"

Pros: "The trip to washigton was great,we were 40 min.early."
Cons: "The trip back to LA was 1 hour delayed"

Pros: "I loved how the crew was so nice"
Cons: "I don't have any complaints"

Cons: "Got a hotel voucher for our stay since the next available flight was in the morning but only $7 meal vouchers. What kind of meal can you buy for $7? Feel like we deserve a flight voucher since we both missed work today because of it. Otherwise good service."

Cons: "My seats assignment was not honored as promised Service was horrible Took us an hour to get to the gate after landing because of miscommunication with the crew on ground. Overall I am very disappointment"

Cons: "I was put up in a hotel by your company and the hotel would not take cash for the deposit they require. I do not own a credit card so I had to find a relative to fax a copy of their card and their personal information to be able to get the room that you are supposed to pay for. Since when do businesses not take cash? It is not my fault I had to be here because your equipment failed. I did my part by purchasing the ticket. I am not happy that I am treated this way because I only have cash to pay for things. Maybe you need to work out a deal with the hotels you use to accommodate such a scenario as this."

Cons: "Having my flight cancelled"

Pros: "Charged for wi-fi never worked. Every employe I felt with was extremely rude. Never again"

Cons: "I choose this airlines hoping that I can get to my destination on time but my flight been cancelled, I beg that I can be put on the next flight, but unfortunately they didn't . need to be there from dec. 28 to jan 4. this there another way? can i change planes?"

Pros: "Flight never took off - paying out of pocket for hotel - please help rebook me!!!! Worst experience of my life!!!!"

Pros: "n/a"
Cons: "delayed 2 hrs, terrible turbulence"

Pros: "Crew was old and arrogant. Way too entitled. Layovers killed me. Overbooked flight qas annoying and no options to change to nonstop flights."

Pros: "Friendly flt. Attentive flt attendants."

Pros: "The stewardesses were polite and helpful."
Cons: "United does not take care of military. They have terrible customer service and charged me for my bags when Delta waives my baggage fees. The baggage people were so rude and didn't want to help anyone in line."

Cons: "Plane old , no music, no tv, no plug in"

Pros: "My ipod which was keeping me from goimg ballistic"
Cons: "The flight was delayed 3 hours but then the plane broke and I had to wait another hour. I know stuff happens but god willing I made it home, after taking nearly 12 hours to get from Atlanta to LA, this experience has made me rethink flying with united airlines."

Pros: "It was my 1st time flying United. I am diabetic. Would have been nice to have been given peanuts or some kind of snack, on a couple hour flight. Also, no free WiFi sucked. Other then that, the crew was friendly for the most part and I really have no other complaints."

Pros: "Convenient to home... More,direct flight"
Cons: "Leg/knee room was poor... With a rear row seat, reclining was limited. Trying to bend down to loosen my shoelaces, it was barely possible, and tying shoes,on landing was impossible... No room to lean forward to reach down to get to the shoes. Not the most cramped flight I've had (that record was in a CASA124 from Friendly Island Airway from PPG to Vava'u, Tonga) While I attempted to sleep, my partner was interested in the entertainment, but was shocked to find it was all watch for $$$. Perhaps we are so used to international carriers with free movies on demand, with a choice of 30-40"

Pros: "I liked that I was randomly selected for an upgrade in seating."
Cons: "No snack on a 5 hour flight? That's ridiculous!"

Pros: "The fast boarding"

Pros: "He flight attendants were good but the seats are terrible."

Cons: "Wuhan"

Pros: "Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food."
Cons: "They have to learn English and serve the better quality of food."

Cons: "Comfort was not rated as high because space between me and seat in front of me was extremely tight and I'm not a big person. Otherwise flight was good, food better than expected and actually pretty good and entertainment had plenty of options"

Cons: "I missed my flight and had to pay more money to book another flight. I read the time wrong, it was in military time and I missed my flight"

Pros: "Flights ran on time. Fares were very low."
Cons: "Service was minimal. No way to get help at the gate. Minimal service on board. Beverage service twice on a 13 hour flight. No snacks. Terrible food. Limited choices on entertainment system."

Cons: "No updates on reason for 2hr delay of flight."

Pros: "Having an empty seat between myself and the other passenger. There was also a plug between each seat to charge devices."
Cons: "We couldn’t use any devices and had to rely on in-flight entertainment."

Pros: "Friendly staff"
Cons: "Airport in lounge was a waste of time, no wifi, terrible coffee, no showers."

Pros: "Trip was comfortable Ticket prices excellent"
Cons: "Air china is thinking about Asian people only, but not others..food just for Asian, what's about others? Nothing for me, I was so hungry for all trip because I didn't like that food that gave to me, and no choice. That's shame.. air china should have to announce that only Asian can travel with them so we can understand better.."

Pros: "Foot rest in coach. attentive service."
Cons: "The flight attendants' English could have been better. Could have had more English language entertainment on their IFE. The audio jack kept on going in and out."

Cons: "I had a coonecting flight to Panama City -- the flight was delayed 1 hour and 30 minutes out of Beijing. I missed the connection flight. It was my son's graduation and no one did anything to help until AFTER I missed the flight."

Pros: "Only crew"
Cons: "1 No provision for veg food 2.you cant use phone even in flight 3Even in this age buses ferry you from plane to the terminal,disgusting 4Security/immigration people lack smile on their faces"

Cons: "The crews didn't look like that they were very happy to work in the middle of the night since our flight was a midnight flight, wouldn't want to flight Air China again if I can help it unless the ticket is dirt cheap."

Pros: "For $250 less than Cathay and China Southern, the price was very good. Nothing fancy but it got the job done reasonably. There were about 40 empty seats. I was on the window seat. There was a lady on the isle seat. The middle seat was empty so it gave us some room to stretch. Food was basic but was sufficient. Wine for dinner but not breakfast. Restroom was spacious and clean. Landing was perfect. Luggage went to carousel before I got there. Very fast. Very good value."
Cons: "There were a few passengers in a tour group constantly broadcast their conversations to the entire cabinet. Maybe they were very excited about the trip but they did not have to wake up other people and ruin their moods. This is probably not the airline's fault but it went to the overall experiences."

Pros: "I enjoyed my journey from L.A. to Beijing. I haven't traveled in a while but it was fun. Thank you Air China for getting up and back safely."
Cons: "See the above comment regarding the music and television selections."

Pros: "Was worried about losing my luggage originally but everything turned out fine."

Pros: "The air crew (in the airplane flying) were really good. Good food."
Cons: "The ticketing agents in San Francisco were very rude in the check in process. No online check in or Kiosks so you have to talk to a rude person. Then the same people go board the plane which started to board at the same time it is supposed to leave (its a 747 so there is a lot of people it is not a 10 min board) this makes it very difficult if you have a connecting flight. Every flight that I took with them (4 total) left late and my luggage did not arrive in LA on my way back to the USA. Their baggage office was not helpful and when I tried to call them over the next several days they never answered or responded to messages left on the machine or via email. The in flight is good on the ground it is terrible."

Pros: "Movie selection was okay, could have been better but there was enough to make a 12 hour flight passable."
Cons: "Traveling from Bangkok we were required to go through security twice more at Beijing from some reason, and then again prior to boarding our carry-ons were checked again and all water/liquids taken from us. This became a problem because after the initial meal and drink service there was no service for more than six hours. For at 12 hour flight only two meals were offered. The flight attendants were scarce and unwilling to help people, even closing the curtains to their work areas. My girlfriend is on medication and shouldn't become dehydrated so I was forced to "acquire" a bottle of water from the service area when the attendant left. The food was atrocious, far worse than when we flew from San Francisco to Beijing for some reason. I believe the crew was understaffed and tired. Overall it was extremely disappointing and I will do my best never to fly with them again, or through Beijing airport."

Pros: "Flight went very smoothly"
Cons: "Loved that I was able to pick up where I left off on my in flight movie when I transferred planes. The flight went well!"

Pros: "The personal is very kind and polite"
Cons: "Very long time to waiting in the plane, the audio of the movies could be better"

Cons: "Flight was delayed, my screen froze, the food is atrocious, seats are small, headrest gave me a kink in my neck, plane seemed old and in disrepair. Staff wasn't helpful. Couldn't be more unsatisfied. Junk airline. JUNK."

Cons: "Please see above statement!"

Cons: "Rude rude rude!!!"

Pros: "Seat space/ leg room was good"
Cons: "Food Crew was not able to understand English, even personnel at airport were not able to understand English"

Pros: "Very efficient airlines and staff members. I never got on/off a plane so quickly. Staff was attentive to everyone's needs and were very friendly. I loved how affordable their roundtrip tickets were. I would fly Air China in the future!"
Cons: "There wasn't a good variety of entertainment on the flight, so I tried to sleep more on my 12 hour flight. There should be newer movies and more English movies. It seemed that most people on the flight weren't even Chinese, so it would be nice to lessen up on the Chinese movies to make room for English :) It was also very inconvenient how much this airlines changed their flight times."

Pros: "Comfortable seats, nice polite crew, decent food - pleasant surprise that the plane wasn't full so I could stretch out"
Cons: "Was surprised to find - first time - that I couldn't take my vitamin c water on the plane since they made another check right before entering the plane - so far once you went through security check I was always able to take the full waterbottle with me - again mediocre choice of movies, difficulty with touch screen"

Pros: "Overall, pretty great flights with this airline. We were delayed but ended up boarding earlier than expected which was nice. Our flight had plenty of food and beverage opportunities which was nice although don't expect anything out of this world, it's airplane food after all."
Cons: "Flight was delayed and no one knew how to communicate that to us. A sign would have been appreciated at least, considering we were out of the country we did not even get the email notification until the next day."

Pros: "The staff was pleasant and always on top of things. The food was also excellent and I appreciate how often thet provided water."
Cons: "The seats were cramped to the point where it was awfully hard for me to sit properly. The entertainment touch screens also froze quite often."

Cons: "There was no organization to boarding the plane. People did not board by seat number."

Cons: "Departure delay of more than an hour due to air traffic. Prolonged sitting was not good for circulation of blood."

Pros: "The crew was fantastic. They were courteous and bilingual. They served two dinners and offered complimentary beverages, even beer and wine at no extra cost. There was also a complimentary blanket, pillow and headsets in every seat. Also great movie selections."
Cons: "On the returning flight guy from Beijing to LA my headphones only worked on one side. There was no way to fix it."

Pros: "crews"
Cons: "Foodstuffs"

Pros: "The only good thing was punctual arrival of flights to all the destinations."
Cons: "Boarding: bad, I couldn't check-in online because of some error which apparently only I faced. I still don't know the reason Customer care: horrible, either there are no reps with Air China or they just don't pick their phones. Tried calling them on various occasions for various things but wasn't answered even once (except for booking the meals). Baggage care: irresponsible, my luggage couldn't be loaded on time despite a good 3 hour layover at Beijing airport. I stood at the baggage belt for a good 45 mins (on the edge of crying) before the person responsible to inform me that my luggage hasn't arrived yet showed up. After that as well, I wasn't given a file reference number through which I could track my luggage. Also, nobody picks the phone at baggage claim office unless you call repeatedly for 50 times. What's with the distance between their phones and reps? Inflight crew: impolite, just one word for them. Food: boiled veggies for Hindu vegetarian meals, I mean I wouldn't place a special request for a meal like this. Seats: uncomfortable, the small monitor hangs so frequently that you give up watching even your favourite movie inside a boring flight."

Pros: "There were nobody to help me with my flight."
Cons: "The price."

Pros: "Seat entertainment, food, cabin staff"
Cons: "customer service on ground was weak."

Pros: "There was really anything exciting about the flight. Far under par."
Cons: "Seems like the crew forgot about us once they turned the lights down. Getting water was a mission. They also left one of our bags in Beijing. Getting it now is a mission."

Cons: "Food a bit blah, entertainment a bit sparse. But hey, it was cheap!"

Pros: "Nothing"
Cons: "Worst experience ever... All of my negative feedback applies to this entire airline and trip to/from. Air China is not even worth my time anymore... So will not go in to much detail. They treated us like dirt... Will never fly with them again... And to be perfectly honest, will likely never book through kayak again. This was my first time booking with kayak and will probably be my last as this experience was beyond terrible"

Pros: "There was nothing special about the flight"
Cons: "It was late taking off from Beijing and the ground crew did not inform the passengers what was going on. The food was mediocre, there was no breakfast and the video/monitor attached to my seat did not work!!!!"

Pros: "Food was ok"
Cons: "Rude crew, unprofessuonally managed company, lost luggage"

Pros: "Same as above"
Cons: "Crews were oddly rude. It felt as if it was normal, not personal"

Cons: "Transit, boarding, service..."

Pros: "Choice of movies was decent."
Cons: "Food for vegetariansw as disgraceful. To the flight crew - please know basic English if you're serving a flight going to the US. And it would be nice if you weren't so racist towards Indians....just sayin'."

Pros: "The boeing 747 was a great plane with lots of entertainment options for the long 13 hour flight back to the US. The boarding was efficient and the plane left on time."
Cons: "The food was better compared to other Air China flights I have taken but it is still not delicious compared to other airlines."

Pros: "The crew was attentive, professional and well mannered. *I would use this airline again if it meant saving $500-$600 dollars...just pack your lunch!"
Cons: "The food was the worst that I have ever had in a flight. Absolutely terrible. My husband and I travel 2-4 times a year so we have quite a bit of experience. I only a piece of bread and some watermelon in a 12.5 hour flight. The cabin crew, although very polite, did not have control of the passengers who were not sitting when required, pulling their bags out of the overhead compartments when getting ready to land and customers helping themselves in the flight attendant alcove. You are not allowed to use your cell phone at all during the flight and are not permitted to bring any liquids on the plane even after you clear customs and security. They inspect your bags before boarding AGAIN!"

Pros: "Cabin crew, seat comfort, cabin cleanliness were all excellent in business class."
Cons: "Food quality was poor. Available snacks between meal service were limited to fruit, candy, and dehydrated noodle soup. Only instant coffee, no brewed coffee was available. Luggage was prompt to arrive on the carousel, but despite the priority tag on my bag, hundreds of non-priority tagged bags were delivered before mine. Beijing business class lounge offered very low quality and extremely limited food."

Pros: "The price was only reason we took this"
Cons: "Broken bathroom , limited food, no snack when requests . Attitude on the staff and entertainment system always freezes or no sound , poor good quality , hard chairs"

Pros: "Staff was professional!"
Cons: "The smoked salmon was spoiled in the salad!"

Pros: "Crews are all polite and attentive."
Cons: "The guys that pushed our wheelchair refused $5 tip for each. They want double. We gave $10 each. My husband is disabled and i got heart issues. No more wheelchair at time of boarding. We walked slowly from Gate 30-gate 51. Then we have to climb the stairs of the aircraft. Almost had heart attack."

Pros: "Leg room was pretty good Decent movies selection"
Cons: "Could be cleaner in bathrooms Chinese rules - no phone even in airplane mode any time Announcement in "English" incomprehensible with accent Once came to a wet seat for some reason (they washed it?) and they just gave me a towel to sit on and is all"

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COVID-19 information

Safety measures for airlines flying from Ningbo to Los Angeles

Airlines flying from Ningbo to Los Angeles have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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