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China to Los Angeles Flight Information

Flights Arrive in Los Angeles
Flights Depart from China
Flight Price $301
Airlines Hainan Airlines, Sichuan Airlines, XiamenAir, United Airlines, Air China, Delta, Philippine Airlines, American Airlines

Book cheap flights from China to Los Angeles (round-trip)

Airports
Origin
Beijing
$305
only
$305
Kunming
$399
only
$399
Shanghai
$301
only
$301
$301
only
$301
Chengdu
$310
only
$310
Wuhan
$355
only
$355
Guangzhou
$354
only
$354
Changsha
$310
only
$310
Hangzhou
$309
only
$309
Shenzhen
$305
only
$305
Destination
Los Angeles
$301
only
$301
Mon, Jun 3
PVG
Shanghai Pu Dong
LAX
Los Angeles
17h 40m
Sat, Jun 15
LAX
Los Angeles
PVG
Shanghai Pu Dong
31h 30m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Apr 22
PEK
Beijing Capital
LAX
Los Angeles
27h 05m
Sun, May 5
LAX
Los Angeles
PEK
Beijing Capital
31h 40m
Trip: 14 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,434 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
BOS
PEK
Excellent 10.0

Pros: 第一次乘坐海南航空公司的班机,从美国回北京。感觉是服务好, 周全, 空姐态度好。

CKG
LAX
Okay 4.6

Cons: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

PEK
CTU
Excellent 8.0

Pros: Delayed and would have appreciated more snacks.

PEK
HET
Excellent 9.0

Pros: Crew members were great!

Cons: Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

SEA
PEK
Excellent 8.0

Pros: Better than US airlines in service and comfort

Mon, May 27
SZX
Shenzhen
LAX
Los Angeles
40h 10m
Wed, Jun 5
LAX
Los Angeles
SZX
Shenzhen
25h 55m
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 144 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
CTU
TNA
Mediocre 3.3

Pros: The flight attendants were nice

Cons: Organization is poor, food is aweful, seats are bad

LXA
CTU
Good 7.3

Pros: On board crew was excellent, nice, helpful and very receptive.

Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.

CTU
KTM
Okay 5.0

Cons: Had 2 layovers that weren't mentioned in our original booking. Absolutely unacceptable. No online checkin either.

PEK
CTU
Excellent 10.0

Pros: The flight attendants were very nice.

Cons: The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.

CTU
LXA
Good 6.6

Cons: When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

Thu, Apr 11
HGH
Hangzhou
LAX
Los Angeles
35h 30m
Wed, Apr 24
LAX
Los Angeles
HGH
Hangzhou
41h 15m
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 493 reviews
Overall
6.9
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
XMN
SIN
Mediocre 2.0

Pros: Nothing

Cons: Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles.

BKK
XMN
Excellent 10.0

Pros: Clean plane. Left on time. A little more seat room than many other carriers.

Cons: Poor selection of movies. Want more light comedy

LAX
XMN
Excellent 8.0

Pros: food and service

LAX
XMN
Excellent 10.0

Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

SYD
XMN
Good 6.3

Pros: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Cons: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Wed, Jun 12
CTU
Chengdu
LAX
Los Angeles
22h 20m
Wed, Jul 10
LAX
Los Angeles
CTU
Chengdu
26h 40m
Trip: 29 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 62,405 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
MIA
IAH
Excellent 8.4

Cons: Wifi didn’t seem to be working properly. But maybe an issue with my device.

IAD
LHR
Okay 4.0

Cons: Wholly inaccurate and frankly FALSE information about baggage policies and seating. This was advertised and linked to the baggage policy of Austrian Airlines. I learned at the airport that I would be charged for bags, by United. I am inclined to never use Kayak, Austrian, or United ever again.

SFO
FLL
Excellent 10.0

Cons: The plane

LAX
EWR
Excellent 10.0

Cons: Some of the a/c power outlets did not work

RIC
IAD
Mediocre 3.5

Cons: Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs.

Sat, Apr 27
KMG
Kunming Changshui
LAX
Los Angeles
18h 15m
Sat, May 4
LAX
Los Angeles
KMG
Kunming Changshui
25h 40m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,152 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
NKG
PEK
Excellent 9.3

Pros: The crew are very helpful. Services are very good.

LAX
PEK
Excellent 9.0

Pros: The food was surprisingly good. Also staff were accommodating and patient with all the passengers.

PEK
MNL
Okay 4.3

Cons: No leg room. No new movies - like watching reruns

DEL
PEK
Good 6.3

Pros: Boarding was easy.

Cons: Food ! Tasteless and bald..

IAD
PEK
Excellent 8.0

Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.

Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time

Mon, Jun 17
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
11h 50m
Mon, Jul 8
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
13h 20m
Trip: 22 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 23,448 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.5
ATL
MKE
Good 7.3

Cons: Baggage

LGA
MIA
Excellent 8.3

Pros: Crew was very attentive and friendly

Cons: Boarding could be better.

MSY
ATL
Excellent 9.3

Pros: Crew was amazing and super helpful.

Cons: Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before.

DAL
ATL
Excellent 10.0

Pros: It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well.

Cons: Nothing. Delta did very well with this one.

MCI
DTW
Excellent 8.0

Cons: If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful.

Mon, Jun 3
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
17h 40m
Sat, Jun 15
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
31h 30m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 26
CTU
Chengdu
LAX
Los Angeles
37h 50m
Wed, Apr 10
LAX
Los Angeles
CTU
Chengdu
41h 55m
Trip: 16 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 495 reviews
Overall
6.9
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
LAX
XMN
Excellent 10.0

Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

TPE
FOC
Okay 4.6

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

XMN
SEA
Excellent 10.0

Pros: The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Cons: Limited selection of English language movies but hey it was a China airline so no bit surprise there.

LAX
XMN
Good 6.0

Pros: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Cons: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

XMN
LAX
Okay 4.0

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Mon, May 13
PVG
Shanghai Pu Dong
LAX
Los Angeles
21h 40m
Thu, Jun 6
LAX
Los Angeles
PVG
Shanghai Pu Dong
27h 05m
Trip: 25 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
CTU
PEK
Mediocre 2.0

Cons: the flight was on 1:50. the customer phone number never have one pick up. I'm still wait for your response.

CAN
PEK
Okay 5.0

Pros: The company seems to be good based on their tv advertisement.

Cons: Seems like the crew doesn’t pay attention to people who does not speak mandarin or don't want to pay attention to a different race, gender or color of people. They kept at minimum contact as possible even neglect to collect the snack rabish until called by their fellow Chinese who asked for that to be removed.

PEK
SVO
Excellent 10.0

Pros: to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.

YYZ
PEK
Excellent 10.0

Pros: Customs really fast

CKG
LAX
Good 6.3

Pros: Good movie options

Cons: Some kind of squabble broke out and it seemed to take the flight attendants a while to settle the people down. The menu said that snacks were available but I never saw any offered. Attendants came around regularly with hot water but no refills for other drinks. My tray table was broken. my food tray slid into my lap because the table wasn't sitting horizontally. Could not check in online, cannot check for 2nd (connecting) flight when checking in for first flight in person in China. As a non Chinese citizen you cannot check in via the kiosk. It's a pain.

Wed, Mar 27
HGH
Hangzhou
LAX
Los Angeles
27h 25m
Mon, Apr 8
LAX
Los Angeles
HGH
Hangzhou
27h 35m
Trip: 13 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 493 reviews
Overall
6.9
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
WUH
XMN
Good 7.0

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

TAO
CGQ
Excellent 9.0

Pros: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Cons: Short flight; so there was no real in-flight entertainment. That's really alright though.

KUL
XMN
Mediocre 2.0

Pros: Nothing

Cons: Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

XMN
FOC
Mediocre 2.0

Pros: Nothing. never boarded. Took the train instead.

Cons: 1 hour connection. I missed my flight because the flight out of LAX got delayed.

TAO
LAX
Excellent 10.0

Pros: No real problems

Cons: Nothing significant

Mon, May 13
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
21h 40m
Thu, Jun 6
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
27h 05m
Trip: 25 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,434 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
SHA
PEK
Good 7.3

Cons: The flight was listed on the boards as leaving almost 2 hours late. We left to determine what was happening because we would miss our connection in Beijing if true. We had to go through security twice to do this. The flight was not changed to the correct time on the board until it was boarding for the scheduled time. Meanwhile we worried we would miss our next flight. HU7606 May 26, 2018. Very stressful.

YYZ
PEK
Excellent 10.0

Pros: Customs really fast

SEA
PEK
Excellent 8.0

Pros: Better than US airlines in service and comfort

YYZ
PEK
Excellent 8.3

Cons: I was not able to get an aisle seat when I requested it at the check-in desk. I understand the flight was full though so it was not possible.

YYZ
PEK
Excellent 9.6

Pros: More leg room for economy class would always be much appreciated.

Tue, May 7
CAN
Guangzhou Baiyun
LAX
Los Angeles
22h 20m
Thu, May 30
LAX
Los Angeles
CAN
Guangzhou Baiyun
19h 10m
Trip: 24 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 144 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
JZH
CKG
Okay 4.0

Cons: We were delayed in three hours and had to wait in this FREEZING airport. Additionally, our suitcases were not sent directly to our final destination. And of course the crew's English is poor. So we were very stressed wether we will make the connection or not.

LXA
CTU
Good 7.3

Pros: On board crew was excellent, nice, helpful and very receptive.

Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.

LAX
TNA
Okay 5.6

Pros: Good price and had entertainment and meals that were tasty.

Cons: Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

TYN
HGH
Mediocre 2.0

Cons: Flight was three hours late and The luggage count be shipped to lax directly. I had to get my luggage, drag luggage to hotel, and check in again in Hangzhou. They even collected headphones and stoped videos on board half an hour before its landing.

CTU
TSA
Excellent 8.0

Pros: Sichuan is a good basic airline. No frills but they get the job done. Our flight was on time and the staff very professional

Sun, Aug 18
CAN
Guangzhou Baiyun
LAX
Los Angeles
28h 45m
Thu, Aug 29
LAX
Los Angeles
CAN
Guangzhou Baiyun
24h 40m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,421 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.9
Entertainment
6.8
Food
7.1
SIN
MNL
Excellent 9.6

Pros: Nice flight attendant. Alcohol included.

Cons: Snack choices. More tea and coffee

YVR
MNL
Okay 4.0

Pros: Flight itself was great, but my luggage was lost in transit and staff have been very unhelpful in getting it back to me.

Cons: Better way to deal with lost luggage, and they need to automatically deliver it to our address instead of tell us that we need to go back to the airport to pick it up ourselves. It’s been a huge hassle.

MNL
YVR
Excellent 8.6

Pros: Flight was smooth and short.

Cons: Price is a bit higher compare to other airlines

SIN
MNL
Good 7.0

Pros: Flight is amazing, sacious seats and best quality entertainment. Most importantly only airlines to give inflight free wifi

Cons: Airport crew can be better trained. They have 2step interview process about my travel which is annoying and irrelevant.

MNL
LAX
Excellent 9.0

Cons: To check out baggage it was very long try to make it short

Fri, Apr 5
CSX
Changsha Huanghua Intl
LAX
Los Angeles
20h 35m
Mon, May 6
LAX
Los Angeles
CSX
Changsha Huanghua Intl
21h 45m
Trip: 32 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 495 reviews
Overall
6.9
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
LAX
XMN
Excellent 10.0

Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

FOC
SZX
Okay 5.0

Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

NRT
XMN
Good 6.0

Pros: crew was nice

Cons: food was dry

XMN
KMG
Mediocre 2.0

Pros: Finally getting a flight the next day

Cons: My seat was given to someone even though I still had time to make the connection.

LAX
XMN
Good 6.3

Pros: New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure.

Cons: The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again.

Mon, Jul 22
PEK
Beijing Capital
LAX
Los Angeles
12h 50m
Thu, Aug 29
LAX
Los Angeles
PEK
Beijing Capital
13h 05m
Trip: 39 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 37,669 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.9
Entertainment
6.8
Food
6.7
BWI
MIA
Excellent 8.3

Pros: Very helpful crew.

Cons: Too often the video screen I’m given doesn’t charge up and it has to be replaced mid flight. This happened again during this flight when 2 screens didn’t charge and had to be replaced before the movie ended. The crew was helpful, but this problem is annoying.

BCN
MIA
Good 7.3

Pros: Seat was good

Cons: Being able to upgrade to business or first from app

ONT
PHX
Mediocre 2.0

Cons: It ridiculous how small the seats and aisles are. It not fun flying any more

JFK
AUS
Okay 4.0

Pros: The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service

Cons: Virtually everything

LBB
DFW
Okay 5.6

Cons: Can't fly American Airlines without a flight delay. Have to plan flight delays into my trips because every time I fly American there is a delay. Certainly encourages me to fly other airlines.

Sun, Mar 17
PEK
Beijing Capital
LAX
Los Angeles
35h 25m
Sat, Mar 23
LAX
Los Angeles
PEK
Beijing Capital
31h 05m
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,434 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.3
Entertainment
7.8
Food
7.7
PEK
SJC
Excellent 9.3

Pros: Service

Cons: Delay

PEK
SEA
Mediocre 2.3

Pros: Everything in regards to Hainan.

Cons: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

PEK
CAN
Excellent 10.0

Pros: Less waiting times in Beijing airport.

PEK
BOS
Excellent 10.0

Pros: Very good service, warm and thoughtful

BOS
PEK
Excellent 10.0

Pros: The food is excellent.

Mon, Mar 25
WUH
Wuhan
LAX
Los Angeles
21h 05m
Sat, Apr 6
LAX
Los Angeles
WUH
Wuhan
24h 00m
Trip: 13 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 144 reviews
Boarding
7.2
Comfort
7.1
Crew
7.9
Entertainment
6.3
Food
6.9
HKG
CTU
Excellent 10.0

Pros: Food aND food are good

Cons: The plane is late not on schedule n

CTU
LXA
Good 6.6

Cons: When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

HGH
LAX
Excellent 9.3

Pros: Good cabin staff.

Cons: A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path.

LXA
CTU
Good 7.3

Pros: On board crew was excellent, nice, helpful and very receptive.

Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.

PEK
CTU
Excellent 10.0

Pros: The flight attendants were very nice.

Cons: The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.

Sun, Apr 28
SHA
Shanghai Hongqiao Intl
LAX
Los Angeles
11h 40m
Mon, May 6
LAX
Los Angeles
SHA
Shanghai Hongqiao Intl
13h 50m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 62,379 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAD
LHR
Excellent 9.5

Pros: Great price — easy flight. Had an entire row to myself, so I could stretch out.

BOI
DEN
Mediocre 2.0

Pros: Poor customer service and not understanding.

Cons: Don’t now it’s not the company’s fault it’s just the representative that I spoke to. I don’t know how many times I could explain my situation, and my English is not poor and I thought I was explaining myself clearly. Best think I could do is just say forget it I’ll take my $ 430 dollar last.

CLE
DCA
Mediocre 3.6

Cons: Crew was late. Delayed the flight by 45 minutes.

EWR
NAS
Excellent 8.0

Pros: The crew was pretty good.

Cons: Wish they offered better snack options but I’m not complaining

IAH
MTY
Excellent 10.0

Pros: Nothing

Cons: Nothing

Tue, Apr 23
PEK
Beijing Capital
LAX
Los Angeles
39h 05m
Mon, May 6
LAX
Los Angeles
PEK
Beijing Capital
25h 20m
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 495 reviews
Overall
6.9
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.6
Food
6.8
SEA
SZX
Good 7.6

Pros: No problem with staff

Cons: Food is okay

BKK
XMN
Good 7.3

Pros: Nothing

Cons: Had to process in and out of immigration then back into airport No transit area

XMN
SIN
Mediocre 2.0

Pros: Nothing

Cons: Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles.

YVR
XMN
Mediocre 2.0

Cons: Why is my passport number wrong?

FOC
TSN
Okay 4.0

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

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