They delayed the flight because they had no flight attendant. They delayed it every 15 minutes from 450 to 715 and then just stopped updating us at all. We all waited with no food or drink or any news. At 815 they cancelled it and sent the whole plane to customer service to wait in line. Most of us had to stay in Wash and leave the next day. They offered us nothing except to rebook the flight. The boarding crew was laughing and joking the whole time with zero regard for our discomfort or ruining connecting flights! Never again.
Nothing, pilot was polite but also very frustrated
Original flight was cancelled. After 6 hour delay. Second flight arrived to Dayton and sat on Tarmac for 1.5 hours. Sweltering heat, idiots working the gate, full plane. United owes these poor folks a lot. My 80 year old mother will never fly again due to this trip
flight AA5280 was canceled.
Your confirmation number is MRCITQ.
Operated by PSA Airlines
AA5280 was originally scheduled to leave from
O'Hare International (ORD) to Dayton (DAY)
on Tue Aug 16 2016 at 9:45 pm.
We departed an hour late with no explanation why. The plane felt rather shaky and old. The Dayton airport was under staffed and it took us 30 minutes to taxi to air stairs instead of a jet bridge.
Due to my missed connection, American booked me on the earliest flight to Dayton the next morning via United.
The United flight's aircraft was cannibalized for another flight as our plane was only slightly more than 1/2 full. Our later aircraft were cannibalized twice more, until we finally got a spare aircraft after a two hour delay.
The crew from gate to landing was very helpful and met all my required needs. I didn't have to worry if my questions would be answered or if there was space for my luggage as they attended to all the things I could have wondered about.
Newer planes are more compact than I would like, and the aisles are very narrow. When the carts move up and down the aisles, they have a tendency to bump people even if the flight attendants are being extremely careful.
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