Find Cheap Flights from North America to Indianapolis

Check-in Kiosk wasn't functioning correctly and didn't read my CC correctly when paying for my luggage. I went to the counter and was told my CC wasn't charged, and the lady told me she could not help me. She informed me to go upstairs to the "Resolutions" desk. I went to the "Resolutions" desk and waited about 30 minutes in a long line. I got to the counter and after 15 minutes, the clerk swiped my CC again for my 1 bag I needed to check. I asked for a receipt and I was told the printer doesn't work. The clerk proceeded to get a manager and 10 minutes later, I received a receipt. The majority of the staff seemed to be incompetent. After checking my online banking transactions a few days later, I noticed my CC was charged twice. My gate had already been changed twice and flight was delayed. I went through TSA and then found out the gate was changed AGAIN for the third time in less than 2 hours. This time it was at a DIFFERENT terminal. I was thinking I was going to have to go through TSA again, but luckily I decided to ask and found out there was a shuttle which I struggled to find. The flight then was further delayed another 45 minutes. We finally boarded the plane and sat in the plane for another 1 hour before it took off due to delays. Not to mention it was an old plane which was the most uncomfortable I've ever been on. What a nightmare.

Late again. This time was because they did not have a flight attendant.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

I liked that the flight was only $38.

Didn't like having to pay extra for a bag (not a huge deal though since the flight was so cheap). Return flight was delayed 2 hours. Tray tables are way too small.

It was ok. Basic Airlines without alot of extras. Seats were ok. Staff was ok. I wasn't expecting much but a safe trip so I got what I paid for. Overall just a basic good experience.

Charging for bags. But most arilines are doing this, so it was expected. I still put it in the dislike category though,

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Trip was quick bags came quickly also and everyone very nice!!

Cost of everything in airports!! Ridiculous!!

Sat on the ground for an hour.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Seats are extremely uncomfortable. I was hurting even if my flight was only 3 hours. I was dreading the return flight. Seats don't lean back either.

Cost effective

Seats extremely uncomfortable... but you get what you pay for

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Safe flight

Forty dollar charge for my carry on bag Just water to drink without cost I will avoid you in the future

The on time service.

Paying for snacks and seats

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.