Hate the way they nickel and dime you on pricing. Extra for baggage, extra for a pre assigned seat. Make it one price and be done with it.
Alaska Airlines cancelled my flight the night before and then waited hours to let me know that they rebooked me on a flight 2 days later
The flight got delayed for some unknown reason to us. Then, after boarding, we stayed grounded for almost an hour without any explanation or announcement. Then, finally lifted off. When we landed and made our way to baggage claim. The luggage took 30 minutes to come! It was past midnight due to the flight being delayed and my litter children were cranky and tired! It was not a great experience. Perhaps, more explanation of what is going on with the flight would be helpful!
The plane was freezing. A few other customers mentioned how they can’t get their temperature right on their flights lately.
Had small delay to replace a airplane tire but overall it. Went well.
Alaska is a great airline, consistent, on time and friendly employees
Good flight, loved the snacks (Biscoff cookies). For boarding, they forgot to change the sign showing our group was boarding. Apparently, they had announced it, but the announcements overlapped with another gate announcements and no one could actually hear what they were saying. So a group of us were waiting....and finally asked and were told we could board.
overall no call for accessible while boarding. The crew member was little rude not bothering about the condition. Seat assigned was very uncomfortable.
Flight was canceled in good weather due to mechanical issue. Rebooked to flight to different airport in area that landed 7 hours after initially planned arrival. We had to jump through hoops to get taxi reimbursement given flight landed in different airport at 12:45 am.
I wish you would have just canceled the Saturday flight from sea to rdd on Dec 13. the diversion cost me more time and money than if I had just rebooked to Sacramento. It was a huge headache and cost.
The SFO lounge closes at 12 midnight. My flight took off at 2AM
Delayed 2 hours while stuck on the aircraft. If the luggage was properly loaded the first time we probably wouldn’t have been delayed at all
Flight be on time would be a good start. Then train your flight attendants to be attentive and friendly. This time they completely forgot my row for the measly snack! United, do better!
We boarded the plane and were about to take off when we were notified that the tires had to be checked. Upon inspection, they were found to need replacement, so the entire plane had to be deboarded. After we exited the plane, United staff forced us to stay in the gate area by posting "Do Not Exit" signs on the doors connecting the gate area to the terminal. Many of us had already rebooked our flights and had no checked bags, but they told us we could not leave. This seemed inappropriate to hold people under false pretenses. When the agent told us we could leave, I asked them to please take down the "Do Not Exit" signs, as they were misleading. The agent refused, and I told them that it didn't feel right to hold people like that.
It was a short, comfortable flight. It did leave an hour late due to the pilot having to be replaced (family emergency) but that didn’t inconvenience myself & my friend. The situation was explained, eventually.
There was a piece of plastic baked into my buttermilk biscuit! I have a pictures. The flight attendants in first class were really apologetic, and tried to rectify the situation. I I am very appreciative that they were able to give me some packets of pretzels and gummy bears. I understand they don't personally handle the food until warming it up so I know it wasn't their fault. I don't know whether it was a newer aircraft, or different food packaging, but I was happy that when the food was being warmed up - it didn't smell like plastic. Jokes on me with finding plastic in my food.
The seats were uncomfortable, as if the cushions haven't been switched out in many years. I felt like I was on an old bus. The food was delicious. thank you. Onboard entertainment, very limited. Unless you like violent movies. Why in the world would you have such severely violent movies on a plane? if you don't want to see such things, you don't have a choice. Have you considered that when choosing entertainment? Good god. Why would you have the Godfather? Or black women being brutally beaten with a club? Why in the hell would you put that kind of material on a plane? As for Kayak: Why when I ordered Qantas, was the plane on United?
United was excellent. We had very good experience flying the carrier. Certainly. We will opt to fly them for sure. Lufthansa is out.
The seat that I got this time is really good.
UA594 was delayed multiple times. I ended up getting picked up so I can make it in time for work 6AM on Monday, 7/6/2026
