Daily cleaning, installation of cabin HEPA filters on flights from North America to Santa Ana
|August||Best time to beat the crowds with an average 9% drop in price.|
|December||Most popular time to fly with an average 30% increase in price.|
Average price round-trip
|$305||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, Alaska Airlines and Delta have all waived their change and cancellation fees on flights from North America to Santa Ana. Confirm policies on booking site.
Delta, Alaska Airlines and Alitalia do not allow booking a middle seat on flights from North America to Santa Ana.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from North America to Santa Ana.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Santa Ana from North America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Santa Ana with an airline and back to North America with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Santa Ana from North America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Alaska Airlines is always a great experience"
Pros: "The crew was super friendly. Flight was on time and landed early. Flying while the sunset is happening is amazing... nature's entertainment"
Pros: "Crew was nice"
Cons: "Flight delayed, changed the seat I chose to a middle seat without telling me til I boarded."
Pros: "Crew was great, the flight was good. Food is good but expensive."
Cons: "Free or inexpensive food options would be nice. I also prefer when the screens are in the back of the seat and I don't have to stream on my phone or pay high prices to use data."
Pros: "Excellent flight"
Pros: "Seats were great."
Cons: "Food was less than acceptable. Service could have been better."
Cons: "My flight from SNA to SEA was also on Alaska ut this plane was a downgrade. No inflight entertainment in the seat back, not the relaxing pink lights, less comfortable seats. There was also an altercation between passengers in my row. Made the flight very uncomfortable."
Pros: "Features was nice crew was great"
Pros: "On time. Safety."
Cons: "Seperate seats from travel companion. No entertainment. $30 checked bag. Southwest Jetblue free."
Pros: "Service and competence. Everything done right by this airline. Consistently!"
Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."
Pros: "I was surprised how nice and professional the staff was."
Cons: "Attendant in first class not as good"
Pros: "Staff an airplane"
Pros: "It was a overall a good flight. There was no food or entertainment available due to the flight being so short (2-1/2 hours)."
Pros: "Up and down, no problems"
Cons: "Chocolate and almonds for breakfast snack?"
Pros: "Always on time, comfortable 1st class, good value for the $$"
Cons: "Flight attendant for 1st class spent almost the entire flight chatting with one couple about wine, sharing wine apps, best places to buy, etc. I only got a drink refill when she was in the cockpit & the coach flight attendant came up to cover"
Cons: "No choice of snack."
Pros: "The Ladies on the plane were the best Thanks again"
Cons: "It was all perfect"
Pros: "I don't fly Alaska much but I might make more of an effort to do so after this past experience."
Pros: "The fruit and cheese box was good."
Cons: "gate changed 5 times, including back and forth between a satellite terminal. Delayed an hour due to plane problems."
Pros: "Very pleasant flight attendants."
Pros: "Boarding went smoothly, left the gate on time, and in-flight service was good."
Cons: "The flight took off late because of a lot of planes leaving at the same time."
Pros: "The crew was really nice & the Alaska check in was really helpful tp make sure I went to the right area."
Cons: "Was one of the first ones there. When boarding they started to to load from backto front. After they called the back from rows 20 & beyond a few mins later a whole group of people came running over & got in line, then another wave of people came running over & got in line. Then they called for the rest to board but there was only about 5 people. So we ended up being the last one on."
Pros: "Everything else was standard"
Cons: "The jumbled mess of a line getting on the plane. I would much prefer an organized line without crowding"
Pros: "Crew was friendly, I had space because I got bumped up to premium class which has some nice legroom, the flight itself was smooth"
Pros: "apparently alaska is doing a new thing where they promise to have your luggage to the claim within 20 minutes of parking at the gate (or you get discounts for future transactions w/ alaska.) i timed it on my phone: it took us about 16 minutes to get to the claim after parking, and sure enough our luggage was waiting for us - not bad alaska!"
Pros: "The crew was very friendly. ..."
Cons: "I gave up my seat for a family to sit all together and attendant at the counter said that I would get an email & money.... So far have not received anything."
Cons: "It was a bit cold on the plane but it was a smooth flight."
Cons: "Everything was good"
Pros: "The defective hydraulic pump was replaced efficiently and worked. Very much liked landing at Orange County airport. Very easy airport to navigate."
Cons: "Being delayed by an hour."
Pros: "On time. Big space. Friendly attendance"
Pros: "That my seat was one of the first rows to board after 1st class and club members. Also liked the power outlets at every seat."
Cons: "No complaints."
Pros: "The crew was attentive and friendly."
Pros: "Overall excellent with friendly and helpful crew and on time flight"
Cons: "Nothing to note all was fine"
Pros: "I was running late but was already checked in, the flight boarded at 5:30am and was schedule to take off at 6:15. They were nice enough to keep the cabin doors open as I finally boarded at 6:05am, making the flight. Not to mention we even arrived about a couple minutes earlier than scheduled."
Pros: "Friendly crew, quick loading."
Cons: "Seats keep getting tighter and shared armrests are difficult with adults sitting next to each other. Very slow unloading. Too many people using overheads since you started charging for checked luggage."
Pros: "The flight departed on time, as well as my first flight, which was very satisfying."
Cons: "Guess I am old but there should be more room on a flight ."
Pros: "Fast and smooth."
Pros: "Wifi access and comfortable seats"
Cons: "The seats weren't very wide and the carts going up and down the aisles bumping elbows wasn't pleasant."
Pros: "The crew was great, the plane clean. Took off on time, landed on time. leg room was decent. Seat profile is thinner with a hard foam, not uncomfortable but different, this is what improved the leg room."
Cons: "This was a redeye with 180 or so other people. The guy in front of me had his seat back all flight even when the crew said raise the seat backs for takeoff and landing. Seats were difficult to sleep in, head rest while adjustable is thin and gave no real head support, at the end of the flight my neck felt like it had whiplash. No food, on a 5+ hour flight, it was overnight, but the seat head rests made sleeping difficult."
Pros: "Ease of boardong and on time"
Pros: "Boarding went fast and smooth"
Cons: "Boarding fast but had to wait 20 min on hot plane got several more passengers. Uncomfortable, no power outlets, slow loading in flight entertainment and device lost battery power during movie I paid for. Could not hear one thing pilot said from row 20."
Pros: "Staff was kind and courteous. There were some seating issues with other passengers that made it take longer than expected and people had to be moved around once already seated, but it was handled well, fast and professionally and with courtesy."
Cons: "I was unable to connect to gogo for wifi my entire trip up to Idaho, so I refused to purchase it coming back. I needed to catch up on work and it would have been an opportune time of sitting and getting things done and not taking time away from my family upon my return. It should not be offered if it is unavailable."
Pros: "The flight attendants were professional and friendly. I am 6"4" tall and appreciate the adequate leg room in coach."
Cons: "We did have a pretty firm landing."
Pros: "Left on time, arrived early!"
Cons: "When checking in, it indicated a smaller plane. I was not in a window seat and I had to check my baggage (and wait at the baggage terminal)."
Pros: "Captain asked passengers not making close connections to allow passengers with connections to deplane first was very helpful."
Cons: "Flight left late and arrived late making my connection in Philadelphia for a flight to Budapest a very close call."
Pros: "On time and convenient"
Pros: "Comfortable flight except for limited leg room. Great movie selection."
Cons: "Poor leg room for tall people"
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Pros: "Food was good. Staff was polite."
Cons: "Both flights were late leaving. Plus then we waited on board for a long time. Once on board and waiting, no explanation, no updates. No idea what was going on or why. An announcement would have helped a lot. Philky-Prg: Long delays with food , staff was slow on the Philly -Prg flight. Seemed like they didn't want to be there. No info from flight crew. Phily to Prg - Crappy old plane that should not be flying over seas anymore. Applies to both flights unless specified."
Cons: "Late , didn't make it on our flight back to Santa Ana"
Cons: "I'm not sure where the problem was - whether with AA or Royal Jordanian, but my luggage did not make it to Amman with me. In fact, there was a whole group of passengers traveling on American from different US cities, switching to RJ in Chicago, whose luggage did not come on the flight to Amman. My advice: be sure to pack enough for a couple of days in your carryon - and don't accept an offer to check your carryon to its final destination!"
Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."
Pros: "First Class was nice but not worth the extra cost - my opinion."
Cons: "First class, besides bigger seats and more foot room, was not worth doubling the cost of coach."
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "Crew was very nice. Free snacks provided on plane."
Pros: "On time and very professional"
Cons: "The snack had coffee in it."
Pros: "There was a TV. Crew was friendly and professional."
Pros: "Great crew with an attention to details!"
Cons: "40 min late and a bumpy ride the whole time but good flight"
Pros: "nice flight - nonstop got us exactly where we want"
Cons: "not a big selection on food... just cookies (although good it would be nice to have some selection)"
Pros: "The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset."
Cons: "flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some."
Cons: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."
Pros: "Quick and easy boarding"
Cons: "Uncomfortable seats"
Pros: "Everything ran smoothly despite turbulence and bad weather, thanks to the crew."
Cons: "Seating is even more cramped than I'm used to, and everything outside of a drink and a biscuit is extra money."
Pros: "Flight left on time. Staff was excellent like always."
Cons: "No outlets on the plane. My flight was suppose to have WiFi but it didn't work."
Pros: "Flight landed 40 minutes early"
Cons: "Due to early landing, no gate available. We literally rode all over the tarmac making room for other planes to maneuver around...and then did not get to a gate until 15 minutes past ORIGINAL arrival time. Also, I booked a premium seat, but there was no more leg room than any other seat. No meal/snack for purchase was even offered."
Pros: "I enjoyed the Gps chart showing the flight data from takeoff to landing."
Cons: "Older A321 plane, WIFI horrible and no seat back entertainment as on newer A321s"
Cons: "Delayed flight due to crew."
Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."
Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."
Pros: "Flights attendants were super friendly and the plane was very clean"
Cons: "seats are uncomfortable"
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "No complaints. Keep up the good work, American!"
Cons: "I don't like the fact that food has to be purchased. I liked it much better when the food was included in the price, as it still lives in the major international overseas airlines."
Cons: "The wifi entertainment stopped working for me half way through the flight"
Pros: "Flight was quiet and uneventful, but late."
Cons: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."
Pros: "Wi fi did not work."
Pros: "We did get onto another flight that morning in the exit row."
Cons: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."
Cons: "Sitting on the runway after landing because the gate is occupied."
Pros: "Getting the flights was easy, used kayak. Tickets ultimately were purchased through priceline."
Cons: "Flight was a round trip flight and American Airlines (or American Eagle, which is it?) changed my flights and I went from an hour layover and arriving at the time I desired to instead a three and a half hour layover and arriving after midnight."
Cons: "Our flight was so late. I actually missed the original time. Ran thought TSA, sprinted to the gate and then... waited for slightly over an eternity. But honestly, the great part of AA is the super small seats, really whi fits in these seads. Thank you. I'm 4-5."
Pros: "No surveys"
Cons: "No surveys"
Pros: "New plane, fair legroom, comfortable temperature, a couple nice FAs, couple mediocore ones."
Cons: "IFE completely broken, mediocre apology. Sat on ramp 15 min after push. Zero explanation or status update. Typical small pretzel or cookie and soft drink."
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Pros: "Love the movies!!!"
Cons: "Passengers are allowed to take too much on the plane, which makes boarding & getting off take WAY TO LONG. If American would follow Southwest and allow 1 free bag, this problem would end. E"
Pros: "On time, friendly and helpful staff at airport and on aircraft"
Pros: "Quick, easy boarding. Flight arrived, and left on time. Tickets were very affordable."
Cons: "How can I rate a 10 dollar sandwhich with a tiny bag of chips any higher? Entertainment? Non existent.. Wifi didnt work. I made several calls ahead of time to check if i can carry alcohol in 50 mL labelled bottles, sealed. I was told yes. Asked if i could drink them on the plane. Yes. Then I was told AFTER on plane consumption of my own alcohol that this was a federal offense. Epic mess up you guys.."
Pros: "Overall great flight and great service. No complaints!"
Pros: "The flight attendants on this flight were very nice and helpful."
Cons: "Extremely unorganized. Sat on the plane for about 2 hours before we could even take off. There method for lightening the plane was extremely poor. The entire plane ending up missing connecting flights. No food left to purchase...no drinks served to the back of the plane til about 3 1/2-4 hours into the flight."
Cons: "A lot. They could have had the decency to empathize with new travelers in this pandemic situation."
Pros: "The crew was polite and pleasant. The plane was very clean and organized."
Cons: "The seats were extremely uncomfortable."
Pros: "Basic service but smooth."
Cons: "No food or drinks."
Pros: "2 hour delay"
Cons: "Long wait"
Cons: "Rude attendants, filthy plane, charged for soda and ice water.. Will not fly this airline again"
Pros: "Check-in was easy, the flight crew were professional, and we arrived to our destination on-time without incident."
Cons: "Like others, I was not aware at the time I purchased my tickets that additional fees for my seat and luggage would be required for both the outgoing and returning flights. Lesson learned."
Cons: "Bad experience!!!!!"
Cons: "We did not like all the extra charges. We felt like it was a "bate & switch" to give us a price for the ticket and then add on over a hundred dollars in additional charges, particularly having to pay for our seats! What is an airline ticket if it doesn't include a seat on your flight? Baggage fees, not even a bag of peanuts to eat. In our eyes it was a total misrepresentation and we will not fly this airline again."
Cons: "The 3 hour delay and continued to have to pay extra for food, carry on, etc. No apology for the delay. I don't know why I bother to show up on time for frontier flights. I've not had one leave on time."
Cons: "Terrible handling of the delay - monitors not updated"
Pros: "Smooth take-off and landing, right on time, fast boarding."
Cons: "No entertaining screen."
Pros: "It was exceptionally smooth and affordable. Very impressed with what you're doing, Frontier."
Cons: "It was flawless this time. No kidding."
Pros: "on time lending"
Cons: "very poor crew i aske for a glas of water dinide say we have 40 minites for lending."
Cons: "No snacks, no coffee"
Pros: "The flight attendants were spectacular! Service was great and it was a smooth flight from takeoff to landing"
Pros: "Nice crew members."
Cons: "There is no way you can tell ahead of time how much extra you will pay for your seat, your bag, your carry-on, your soda. WOW, not so inexpensive when it is all added up. I will compare more carefully next time and likely fly with someone else."
Pros: "Is was awesome"
Cons: "Landed perfectly"
Pros: "The fact that Denver is a mile above sea level and hopefully that means I have to drink less alcohol to get drunk while sitting around for 6 hours to catch my next flight."
Cons: "The way the Denver airport is shaped like a giant swastika from the air and that I couldn't easily find the creepy murals and other miscellaneous artwork that haunt this den of sin they call an airport"
Pros: "Depart on time and arrived early."
Pros: "The crew was again great."
Cons: "The flight was delayed and boarding took forever."
Cons: "Ridiculous, hidden fee add-ons, Totally unprofessional airline from staff to website."
Cons: "I hate me being stuck in the middle seat . yimour seating system is unfair . You charge for seating in the isle or window seat . That is ridiculous . I will never fly with ur airline again"
Pros: "Planes are newer, seat backs are thinner which gives the impression of more leg room, not very comfortable though unfortunately."
Cons: "For what looks like a competitive airfare consumers get up charged when it's time to get your seat assignment (ie. pay $9 or $15 or $30 MORE for a seat on the plane when it's time to check in - not disclosed when you book through Kayak of course). To be fair, there was 1 seat available for $0, it was in the last row in the middle...1 seat. I also experienced a first...getting charged $30 to bring my backpack on board as a carry-on. Airlines are now charging to put luggage in the overhead compartment. Same carry-on luggage you'd bring with you on any other airline for free, apparently not on Frontier. $30 for a backpack, wow. Apparently Frontier also claims 'we don't participate in TSA Pre-Check', meaning it's great if you have TSA Pre-check, but given Frontier doesn't 'participate' in this program even if the consumer has paid the $100 and cleared to checks to use this program (which is awesome), if you fly Frontier, you can't use it, they won't put the 'TSA Pre-Check' denotation on your boarding pass. Huh? I get companies like this shooting for operational efficiency, scaling lean, profit maximization et al, however this airline feels like a total money suck from top to bottom. 'We have snacks available for purchase'! Of course you do Frontier, of course you do."
Pros: "One attendant tried really hard."
Cons: "Gate change plane 1 1/2 hours late no one at podem to check flight before mine out and then she had to do our flight she was overwhelmed and no assistance, one passenger was taken off the plane a dog got loose inside the plane before take off during the flight we were all looking for a dog that got out of its carrier New attendants was overwhelmed and coukd not handle the angry passengers because they all wanted free drinks for the flight taking off so late. The senior attendant how to deal with angry passengers and do her job a screaming baby on the entire flight So many passengers with needs, wheelchairs and so many baby strollers took so long to board plane then passengers rushing to use the rest room so we kept waiting to take off I could go on but I won'the. If your company policy is one personal item and ever other carry on is a fee please stick to that for everyone. I Pais my fee but many other passengers had twice as much as I carried on and they never paid additional fee..."
Pros: "Crew was efficient and courteous."
Cons: "Cramp and uncomfortable seating. Slow, inefficient baggage handling. Excessive flight delay time."
Pros: "Not much. This was a terrible flight."
Cons: "They charge for everything! Bags, food, drinks, seats... and the seats in the plane do not recline and the trays tables are TINY. The crew made the passengers clean the plane on account because due to the fact that it was delayed they needed to turn the plane around quickly to get it back to Denver. Never have I been asked to clean the plane on account of their delay!"
Cons: "Same as above."
Cons: "The seats no longer recline making them uncomfortable. Carryon luggage is charged even a soda is charged! Probably will never use again."
Pros: "It didn't crash."
Cons: "Frontier's bait-and-swicth a la carte pricing (ALL seats and ALL luggage - including carry-on - have additional costs over the base fare). The fare listed on travel sites only applies if you have no luggage and sit in the aisle. Total cost was equal to or more than that of competitive airlines. No food or entertainment offered. Seats are cheaply made, 6" tray tables. Return flight was delayed for unexplained reasons longer than the flight time itself. First - and last - time I've flown Frontier."
Pros: "Frontier is not what it used to be. Your nickled and dimed. I will avoid using Frontier in the future."
Cons: "See above."
Cons: "$40 charge for carry on bags, charges for drinks or snacks? I'll fly Southwest from now on."
Pros: "The crew was nice and friendly. The food and beverage selection was nice though everything cost money, even sodas. The capatain was informative and kept us to date with every change while we were stuck on the Tarmac for almost an hour due to bad"
Cons: "I understand the reason for all the fees and I know that's how the initial ticket prices stay cheap. But some of those fees are absolutely ridiculous. We were charged almost double the price for our checked baggage on this flight compared to the previous one because during our trip it switched to "the busy season." There was no notice of this when buying the tickets. There is also no good reason to charge more for a carry on than checked baggage. Just make it the same price if your going to charge for both. Also, the increase in price for carry on and checked baggage when checking in at the airport instead of online is massive. I drove down from the mountains where I had zero service straight to the airport. Had I pulled over somewhere on the way and checkin in before, I would have saved a ton of money on our three bags. I'm not sure if I'll ever be flying frontier again."
Pros: "Quick boarding and baggage check-in"
Cons: "Lots of hidden fees, VERY unfriendly baggage policies, VERY UNCOMFORTABLE SEATS. You'll end up paying the same price for a nicer flight with better baggage policies and more comfy seats after you end up paying all the hidden charges. Expect to add $105 each way on to your total costs. The seats look like aluminum frames with some cloth draped over it..."
Cons: "No water or any beverage offered. A new low even for Frontier."
Pros: "1/2 of the trip help with a wheelchair in Denver but not at Santa Anna either way.I had to track one down."
Cons: "Charging for baggage!"
Pros: "Boarding was effeicient. Back to front. Flight left on time and was early on arrival. Yay!"
Cons: "Minimal comforts. Seats, trays, and not technology. Food wasn't poor because I didn't have any. Just no good, interesting or healthy choices."
Pros: "Flight Crew was very friendly helpful"
Cons: "Very uncomfortable seats, the check in process online is very misleading prompting you to buy an actual seat. Clever and mischievous marketing. If everyone realized you could check in without buying a seat what would Frontier do. They would probably stick it to you somewhere else in the process. The flight crew however was fantastic."
Cons: "Ripoff across the board"
Pros: "Ticket price was refunded with no questions asked. Ticket counter clerk was very nice."
Cons: "Flight was cancelled with no rescheduling, no vouchers were given for hotel or for flights on another airline."
Pros: "See above"
Pros: "The crew was good"
Cons: "Late take off, rough flight (turbulence), cramped seats with tiny tables that can't even hold a laptop, but worst of all is all of the fees that frontier has added… Undisclosed fees for carry-ons, seat selection, sodas, etc. I haven't flown frontier in a while-they used to be my favorite. Now, I will be avoiding frontier where possible."
Pros: "The price was excellent . Boarding was easy. The flight took off and landed on time."
Cons: "Seating was cramped (I am 6' tall). Online check-in was complicated."
Pros: "I did like the fast flight and arriving early."
Cons: "Didn't like that snacks and drinks weren't complimentary."
Pros: "On time"
Cons: "Cost and boarding was very slow"
Pros: "Not that it was poor, just non-existent."
Cons: "It was just fine for such a short flight/"
Cons: "We had bought our tickets together yet they made us board last and did not sit us together. The airline staff at the airport was extremely rude and very unprofessional. WE WILL NEVER FLY WITH THIS AIRLINE AGAIN NOR WILL ANY OF OUR FAMILY."
Cons: "My luggage was checked and went on to Santa Ana. My cousin telephoned the number given on the baggage sheet in Santa Ana. She was ar the airport shortly after 11am and she waited and waited . And finally lift. My cousin called again, and was asked to return ar 4pm at the middle of heaviest traffic on the 405 Freeway. I was charged $35.00 and with all this to do I would like at my BAGGAGE CHECK MONEY REFUNDED RIGHT AWAY! $35.00. Kathy Carnes All YOUR AUXILLARY STAFF WERE WONDERFUL!!!!"
Cons: "Late arrival flight, thin, uncomfortable seats, no complimentary snacks, charged for my overhead bag."
Pros: "Nothing. Well actually the lady when I checked my bag in was really nice. It was 4 pounds over and she let me check it anyway."
Cons: "Everything. The tables are so small. Carry on prices are RIDICULOUS."
Pros: "No,food and not comfortable but nice price"
Pros: "On time Smooth take off and landing"
Pros: "It is a simpler approach"
Cons: "Flight delays are too long"
Cons: "We had been on board late at night when weather canceled our flight. We were told to go to ticketing to get our refund. While in line I booked another airline on my phone. A ticket agent walked by and I asked if we could get our refund without standing in line so I could make my flight. (I still needed to fetch my baggage and get in on the next flight.) She did not know! They didn't know how to handle this weather situation."
Cons: "They canceled my flight and gave me $137 back for 2 people to fly home from Houston to Atlanta. Needless to say it cost me $450 for 2 one way tickets on American to get home. My promised Spirit fare of $292 turned into $600 with a lot of anxiety. Never flying Spirit again. They leave their passengers to fend for themselves at the last minute."
Cons: "Did not expect to pay for luggage."
Pros: "There was one lady that was really nice!"
Cons: "At the check in point the flight closed early so spirit airline crew at the check in point were incredibly rude and not helpful at all they outright refused to help me! I had to call customer service in order to arrange another flight! It was the worst experience that I have ever had with any airline ever the staff was horrible!"
Pros: "I like we got there safely and it was a smooth ride"
Cons: "What I didn't like is that one flight demonstrated the safety rules while another flight didn't. You have to print your boarding pass. The check bag price is too high. The long line and the unprofessionlism."
Cons: "By the time I paid for all the extras, it was WAY more expensive than Delta would have been. And Delta would have been on time instead of late both ways. Never again..."
Pros: "I like getting out of the airport and vowing to never fly Spirit again."
Cons: "Spirit's computer system had an "error" which marked me as a security risk. I had to go through intensive security screening TWICE. I was given a hand written ticket that was not honored at the gate stating their computer error has blocked me from flying. With this status I was unable to take my flight or rebook one. Luckily I got a full refund. Definately not worth the hassle and airport drama I will NEVER fly this airline again. I feel sorry for their employees who have to deal with such a shitty system."
Pros: "The plane was clean and smooth"
Cons: "The checkin counter had about 5 people behind the counter but they had 2 people working with each customer. So I had to wait. I get to the gate and the information is not correct on the screen. Numerous people had to ask if this was the correct gate. They made a few annoyed announcements about it because they were tired of asking questions about it. The plane was an hour and a half delayed due to them changing crews? How about come to work on time? Lastly, the flight attendants were nice but unprofessional. They were joking around and laughing through announcements, etc. I'm not a fuddy duddy and its okay to have a little fun but...I just didn't feel like they were taking it seriously at all."
Pros: "staff was excellent in atlanta"
Cons: "hidden fees baggage prices"
Pros: "The crew members are good people. Pretty sure spirit airlines pays them horrible."
Cons: "always late and hidden baggage fees are ridiculously high."
Cons: "Many delays with no info."
Pros: "The airline arrived on time."
Cons: "I was charged $65,00 for a bag. I was not aware that you could not take a bag on board. I spoke to several individuals, who were not charge."
Pros: "My flight was very good quiet and Peaceable. Not many passengers on board. The crew was very friendly. Above all it was a safe trip."
Cons: "No complaints"
Cons: "Being delayed over 5 hours because your plane broke down. The staff was not empathetic or courteous, and certainly not able to handle working under pressure."
Cons: "This is the ONLY airline I have ever used that did not check to see if any missing passengers were going through checkpoints. They left about 25 of us behind because we were stuck in TSA. The flight that left later to Detroit did the same thing to their passengers. The staff was incredibly rude, if they rolled their eyes more than they did they may have fallen out of their heads. They had the attitudes of spoiled teens that were working as punishment for something. The flight itself was alright, but even the attendants were unpleasant. I ended up stuck in the airport alone for seven hours, some people were told they had to wait until the next day! I've flown many times and this is the ONLY airline I have ever seen that did such a thing. I will NEVER use them again, nor will I recommend them."
Pros: "The flight I ended up taking was quick and actually left on time"
Cons: "I had a 6 am flight. At 5 am we were told that it would be delayed until 10:30. At 8 we were told it would be delayed until 11:30. At 11:20 they announce that our plane landed and just needed to unload and get cleaned and we could start boarding shortly. Two minutes claret we were told the flight was cancelled. They told us everyone would fit on the 3:49 flight that would arrive in Orlando at 4:10. By that time I was tired of waiting and just wanted to get to Orlando so I asked to get on the flight to Tampa that was leaving at 12:15. The airline wouldn't get me a flight that was with delta that would have leaf at 6:55. They only offered a seat on one of their later flights, a refund, or a $7 meal voucher. That meal voucher wasn't even enough to cover the cost of a bagel and coffee. Also when I purchased the ticket it didn't say anything about paying for a carry-on bag. When I got to the airport I found out I had to pay $55 to take my carry-on. This was my worst flight experience."
Pros: "my flight has been canceled last three times in a row!"
Cons: "poor service"
Pros: "They overbooked the flight (by at least 20 people!!!) and closed the door very early. I got to the door 15 minutes before the departure time (because of the long lines at security at Atlanta Hartsfield airport) and the door was closed already. When I tried to rebook the flight for that same day, along with a lot of other people, the Spirit personal were rude and slow. They were not familiar with the system and took forever to find a way to re arrange the international part of my trip. Of course, when they realized how to do it, all the options for my first flight (I was stopping at Fort Lauderdale) were taken and they can't offered me any options. I ended up buying a new ticket (with another airline!!!) because I needed to be at my destination that same day. Never again in Spirit!!!"
Cons: "Delayed flights."
Pros: "Good price for flight"
Cons: "Checked luggage was more expensive than site originally indicated. Seats don't recline at all."
Pros: "Nice trip."
Pros: "I like the assigned seats. The crew was very nice."
Cons: "The boarding was chaotic. The announcements were hard to hear."
Pros: "The only thing I liked was the price"
Cons: "Because of your delay I missed my ride to my hotel did not have the funds to pay for a ride because my debit card is in my cousin purse coming separate because I forgot it so because of that I had to walk from the airport to the Elara hotel you very very much and I am still walking as I'm talking and I was not a form of purchasing the ticket that I would have to pay for baggage separate so I would never fly again with them I'm booked through or with kaykaI'll go straight to the airport myself"
Pros: "The flight went smoothly."
Cons: "The delays. We had 3 different times they told us we were being delayed for some reason."
Pros: "Spirit is the worst. You pay for what you get, but we paid and for nothing"
Cons: "Our flight was canceled and we were told we could fly to our destination in two days or get a refund and rebook with another airline. I wish I would have booked with another airline to start with because it would have been cheaper. We had reservations we couldn't cancel and a two day delay is unacceptable. Save your money by booking with a legitimate airline"
Pros: "I did not like anything."
Cons: "The website used to check-in for your flight is not user friendly . This airline charges $30-$40 for a bag. This company has too many hidden fees and those fees are not communicated ahead of time. Nothing is complimentary using this airline. I will never use this airline again. My experience was not good. I reached my destination, but I did not enjoy it."
Pros: "staff was pleasant"
Cons: "late ..."
Cons: "They wont even print your ticket if your not there 45mins before the flight. I paid for the ticket, give it to me and let me make a mad dash for the gate. If I still miss my flight its on me, I paid for that luxury. Such a rip-off."
Cons: "The hidden added costs, the delays on both flights, seat would not recline."
Pros: "Flight arrived early, departed early, and landed early! And the self check-in kiosk made getting my boarding pass a breeze!"
Cons: "The airline continued to delay the evening flight all day. I called and asked if the airline could accommodate me on another flight to get me to my destination but said they couldn't. They only offered to refund my money and offered it very quickly as if this happens often. After delaying the flight all the way until midnight I arrived at the airport to check in and once again see if spirit could move me to a different flight or airline. The lady at the counter laughed at me and proceeded to tell me no. The flight ended up getting canceled and the next flight I could be moved to was over 24 hours later. Needless to say I ended up taking my money back and will not be using the gracious $50 credit the airline offered me. After checking the other flight that left later the weekend it was plagued with massive delays also. Not sure how this airline stays in business."
Cons: "Seats are to close and small no space between the three not a happy camper"
Cons: "My son arrived 40 minutes prior to his flight time yet he was denied boarding. Why, because for some absolutely ridiculous reason Spirit boards 45 minutes prior to take off. Even more ridiculous there was not another flight from the Major hub of Atlanta to another Major city, Detroit til the next day. This nonsense is what began my son's Spring Break. I'm hurt and very disappointed"
Cons: "Needs more handicap assistance"
Pros: "There wasn't anything to like. The flight was cancelled and the gate agent disappeared. She said call or go to ticketing, back in the terminal."
Cons: "They refused to put me on a flight that would get me to my destination the same day. I was on a 5:30 pm flight and there were literally dozens of available flights. I finally got a refund on the Spirit flight and paid an exorbitant amount of money to purchase a last minute flight on a good airline. That new flight I bought had 21 people on board the flight but Spirit claimed there were no seats available. Good bye Spirit."
Pros: "I liked the price cheap. Especially as I was travelling with no baggage."
Cons: "We were notified the flight was delayed for 2 hours when we were supposed to be boarding. Then an hour and half later were informed that the flight was completely cancelled. All passengers were told to visit the ticketing window for more information. Once there, we were all given a number to call on a little piece of paper where we had to beg an Indian to get us on a comparable flight that night or the following morning. She was only trying to give me ATL to NORTH CAROLINA to Baltimore or ATL to Orlando to Baltimore. Which doesn't make sense at all. Finally after asking multiple times she was able to "find" me in her database a flight leaving at 7:30 am. There's more to this but I don't feel like typing it all out. No food or hotel vouchers from anyone. Sucks because I was having a bad weekend with a family emergency. Had no money on me and hadn't eaten. I could've definitely made it had I been able to get on the flight I paid for with the last bit of money I had on me. Greyhound was 3 times cheaper and may have been faster. Bad experience. At least a food voucher and hotel accommodations would have been nice. You get what you pay for I guess! I'm just happy someone from my church ministry was able to come gete from the airport so I could eat and sleep on an actual bed. I'm not from this city and do not know anyone. Not OK. Beware of Spirit Airlines."
Cons: "Slow service, long wait time, multiple hidden fees, cancel flight without compromising. Never gonna use this airline, highly not recommended."
Cons: "Website horrible. Could not check in online, nor check a bag."
Pros: "Great price"
Cons: "Gate agents need to organize boarding process better or need a sign saying "boarding flight 1234 To Tampa" to avoid confusion."
Cons: "Cancel the flight .They didn't explain anything what happen. I was air port 13 hours.it sucks"
Cons: "Agents at desk were sort of cold-like"
Cons: "Delay in boarding due to Spirit computer system crash"
Cons: "Terrible..will never ever fly spirit"
Pros: "The crew was the only good thing."
Cons: "I was 2 hrs early for my flight and because the baggage claim crew wanted to gibber gabber with each other and everyone I almost missed my plane. Your check in was awful. Don't get me started on your baggage fees!!!"
Cons: "You tout yourselves as a 'no frills' airline, only pay for the upgrades you want. Luggage is not a 'frill'. A comfortable seat is not a 'frill'. Water is not a 'frill'. Next time I know that by the time I buy a few basic 'frills' to reach the standard of any other airline's service, I might just as well fly another airline. Which I will."
Airlines flying from North America to Santa Ana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Santa Ana
Masks required on board, masks provided on flights from North America to Santa Ana
Social distancing seating
Middle seats unavailable to book on flights from North America to Santa Ana
Testing for antibodies, testing for symptoms for flights from North America to Santa Ana
Waiving of change fees. Search flexible flights from North America to Santa Ana