Crew gets excellent makes for friendliness.
Coffee not served with meals. Coffee came after meal was eaten.
Everything, we were on time and everything was perfect.
Flight was delayed and left 2 hours late.
The fact that you still have movies that you don't have to download apps for, nice to keep it simple.
Easy booking , excellent rate and good follow up with reminder emails for check in and gate information on every trip
We where really late and they where very helpfull.
calming environment, finnish style
on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel.
The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant.
Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!
I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around.
More space since there wasn't people
Paying for food
Seating and not so friendly
The crew was rude and Inattentive. They keep the cabin so cold, most people more miserable and had their blankets all they way up to their necks, and still cold. Seats were very thin and not very comfortable and so close together, there's was no room to stretch out at all.
Fast efficient boarding.
No frills flight. You have to pay for snacks and drinks.
You get a good selection of in flight entertainment.
Food was very bad and during the entire 10 hour flight all I received to drink was a half a can of soda and a small glass of orange juice. Seats are very uncomfortable. After the first half of the flight the bathrooms were really dirty and messy.
Our Delta plane was brand spanking new. Everything worked and the inflight entertainment system was fantastic with many movies to choose from, free headphones, games, tv shows, etc. The crew was polite and the seating at least as comfortable as expected for a 4 hour flight.
The restrooms in the rear of the plane were remarkably small, even by airline standards. I'm a somewhat larger person and I fit, but I know a lot of people who would literally not be able to fit on the toilet without touching both of the sidewalls or risk getting stuck in there. The boarding process at San Jose Del Cabo was the most ridiculous setup I've ever experienced. There were numerous flights boarding out of the same gates and at least 3 or 4 lines for different destinations forming on a ramp just outside the gates. There were guys with signs trying to herd people into the correct lines and then loading the people onto buses which took you out to the planes. The planes were loading from both the front and rear doors and people were getting tangled up inside because of the haphazard loading process. Very easy for a person to end up on an incorrect plane!!
Flight less than 2/3 full, lots of room for comfort. On time, no need to gate check carry on.
nothing, it was great.
On time departure, actually got to Cabo early.
The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face.
Everything went well...on time, quick boarding and free gate check of bag.
Easy flight from check-in to boarding to deplaning.
Nothing really! No entertainment and nothing but almonds eaten.
|Flights Arrive in||Baltimore/Washington|
|Flights Depart from||Norway|
|Airlines||Air Canada, Finnair, Iberia, Delta|
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