Pros: "The crew was awesome, the flight was fast, and I made it home safe. I love Alaska Airlines!"
Cons: "I wish there was free snacks for my 5-6 hour flight."
Pros: "The flight was excellent, thanks to flight attendant, Dan, who embodies the Aloha spirit."
Pros: "I was given an exit row seat since there were so many open seats and it reminded me of flying before 9/11. I’m 6’6” and pre9/11 I was always ushered to an exit iris seat. So it was extremely thoughtful of the check-in agent to do that for me."
Cons: "The flight crew, check-in agent everyone was awesome and the flight was a real pleasure."
Cons: "No seat-back entertainment on a long flight is not ok. If there was warning about that during the booking process, it was too subtle and I missed it. It was an unpleasant surprise. Also, the seats are just so stiff and uncomfortable. If this was a 3-hour flight, fine. But nearly 6 hours, no."
Cons: "Missed 2nd leg of flight due to 1st leg not taking off at correct time due to improper scheduling on Alaska’s part at SeaTac airport. Forced to take next flight the following day without any accommodation for my wife and 3 year old son. Was told by Alaska service agent to just sleep at the USO."
Pros: "The crew was great and friendly"
Cons: "The internet and entertainment stopped working 20 minutes into the flight. The row we sat on had chairs that could not be reclined and I’m legally disabled & so it made for a uncomfortable experience since I was in pain the whole time. It would be nice to be told what kind of seats you have ahead"
Pros: "They were okay"
Cons: "They should have use the first class bathroom. There was a long line on coach."
Cons: "The crew didn’t seem like they wanted to be there. The entire crew was standoffish. It seem like asking the anything was a huge ordeal they didn’t have time for but they’d do it bugredginly."
Pros: "The only enjoyable thing about my flight was the couple sitting next to me."
Cons: "We weren’t served drinks until nearly 2 hours in. They kept making announcements saying “it’s really turbulent and not safe” but I’ve flown a lot and we barely had any turbulence the entire flight and at no point was it unsafe. When it was calm they were hanging out and taking in the back."
Pros: "The crew was polite and helpful."
Cons: "Choices of food could have been better, including not running out of items on a 5 hour flight."
Pros: "Short island hop but still great staff is just HAPPY"
Pros: "The crew was very good and met all our needs."
Cons: "Free entertainment from LA to Honolulu."
Pros: "Easy flight out of Oakland. Lucky the flight wasn’t full so had plenty of room for carryon. Landed at gate close to baggage claim area so that was plus too."
Cons: "Entertainment options - didn’t download app because of bad reviews and didn’t want to watch old movies or pay for recent ones. Got a little bored mid way through. Would download movies for Netflix next time."
Pros: "The breakfast on the way to Honolulu and the lunch on the way back to the mainland. The food was very tasty and made the long flight seem shorter."
Pros: "The Crew was great and I'm sure they were doing their best, but we left over 4 hours late because of mechanical problems with the plane, part of which we were stuck on the plane for. Then the entertainment system didn't work for me the whole flight. It was a loong day!"
Pros: "I liked how friendly the staff was, and how each seat had a USB port for charging devices, and the phone holders for watching things."
Cons: "How tight and uncomfortable the seats were, and how the circulation within the plane made me smell everyone and everything."
Pros: "The staff has very kind and helpful. They provided a small meal and complimentary drinks."
Cons: "No entertainment. They have TVs set up, so the ability is thee. On a 5 1/2 hr flight, they should provide a movie etc."
Pros: "Loved the service!"
Cons: "Not really much for in flight entertainment compared to other airlines. No wifi or movies available. Just spotty tv on a shared screen."
Pros: "It was nice to get a small meal on the 6hour flight as well as a complimentary drink for all"
Cons: "This was by far one of the oldest planes I have been on in several years. Gawain is known for their entertainment, but this planes had only shared screens and our radio/sound was not working including the lights and call buttons. Upon reporting this to a flight attendant, I was told they would return to work on it, but it wasn't until I reported it again that another attendant worked with us to (unsuccessfully) attempt to restart the system. In the end we just had no entertainment for the flight."
Pros: "6 hour delay. Had to go back home. Would have liked a text notice berorebi spent 40 on shuttle transportation"
Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."
Pros: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Cons: "The food selections not so great. The sandwich was hard. Could use more options."
Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Pros: "Entertainment"
Cons: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"
Pros: "The crew was amazing. I've got the exit seat: very comfortable."
Cons: "Entertainment choice could improve, very few choices."
Cons: "The pork dinner meal option was burnt … al the way through."
Pros: "Appreciated stewardess comping wine because my husband and I couldn't sit together"
Cons: "Don't assume you will get a good fare just because you book 2.5 months in advance, have a Delta AmEx card, and use some of your earned miles"
Pros: "One of the flight attendants was nice."
Cons: "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Pros: "Friendly"
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"