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That I didn’t ride with them

It was delayed 6 hours! I had to buy another flight out or else I would’ve missed some very important appointments. I should’ve paid more and flew with someone else, at least I’d know how much I’d pay upfront and not have to pay for a flight I never even got on

Absolutely nothing.

Everything. The plane was an hour late for take off which is expected, however I had to alert staff that I was gonna miss my connecting flight. When they finally realized what was going on they rushed me off the plane not communicating at all. While trying to figure out my next option they sent the plane off with my luggage on it. Hands down worst experience yet. Good times though.

Paying $45 for a carry-on bag is ridiculous as well as $50 for a checked in bag. Everything about this flight was cheap and was just dirty/uncomfortable. Will NEVER fly with spirit again.

Flight crew were friendly.

I don’t like getting charged extra for my seat, water and to bring carry on luggage.

Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them.

Entire flight experience.

Plan was 4hrs late

Short flight and pilot was able to explain delay

Long delay due to many planes in front of us, no offer of water only drinks we have to pay for

Cost of flight

Extra charges for everything! Couldn’t even get a cup of water.

Crew did a great job overall. They were fast and friendly. We got out 15 minuets early too. Nice job!!

On time. Nice crew and decent rate.

Seats were okay, food was really limited even by airfare standards.

I searched for flights to LAX but this flight to Long Beach was included. I booked, then immediately cancelled via the confirmation I got from JetBlue but have not been given a refund.

I love JetBlue when I get to fly on them.

the flight was cancelled the morning of my return and there weren't enough options for same day return. I had to get another flight from a different carrier and airport and it cost me much more money and time

That I didn’t ride with them

It was delayed 6 hours! I had to buy another flight out or else I would’ve missed some very important appointments. I should’ve paid more and flew with someone else, at least I’d know how much I’d pay upfront and not have to pay for a flight I never even got on

It was on time

Seat was to small

Flight crew were friendly.

I don’t like getting charged extra for my seat, water and to bring carry on luggage.

Cheap

Have to pay for carry on

Paying $45 for a carry-on bag is ridiculous as well as $50 for a checked in bag. Everything about this flight was cheap and was just dirty/uncomfortable. Will NEVER fly with spirit again.

Absolutely nothing.

Everything. The plane was an hour late for take off which is expected, however I had to alert staff that I was gonna miss my connecting flight. When they finally realized what was going on they rushed me off the plane not communicating at all. While trying to figure out my next option they sent the plane off with my luggage on it. Hands down worst experience yet. Good times though.

clean plane, comfortable seats

being charged $50 for baggage

Nothing

The first flight was delayed almost 2 hours which made me miss my connecting flight. I had to purchase a brand new ticket I will never book Spirit again or kayak

The flight was delayed.

Flight was cancelled!

Nothing

Gate was changed and without wheelchair was difficult to get to correct gate. No Alaska boarding people came to our gate to tell us of gate change

The crew on Alaska is always great. They always engage in conversation and seem to be in good moods, and not cranky. I like the little prop planes. Plus the complimentary beer and wine is fantastic. What happened to giving the consumer a little something on any other airline? I mean I feel like I have to fight for a cookie.

We were rushed on both flights I took this week with Alaska. It was to make up for lost time. It just was a jumble at the gate. It made up for the time but it feels like cattle being herded. And I hate that. But I was happy with being on time so, good and bad I guess.

I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well.

It is a short trip from Atlanta to Augusta.

No complaints...too short of a trip to complain about anything!

Perfectly fine first class trip

Breakfast meal was awful

Newer plane. Friendly crew. Landed safely and on time.

Lots of food and wine/beer were provided at no additional cost and the first checked bag was free as is standard with British Airways. Basically I liked that American Airlines followed British Airways standards for the flight.

There were no personal entertainment devices, just a central tv for everyone to watch, and there were no charging outlets. The plane was probably from a museum it was so old. After boarding we sat in the plane without moving to the runway for 30 minutes just making the 8 hour flight even longer. The gate at the Lisbon airport was overly small and restrictive with everyone crammed in and unable to leave after initially entering.

Nothing, this was a miserable flight.

Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it.

How funny was the crew and proficient

The 2 hour delay due to the ground crew not having it together, this reason coming from the pilot. Flight attendant was complaining more than any of us passages. Even though 85% of us missed our connecting flights. After boarding the plane, the smell of the restroom, we all had to deplane.

clean plane, comfortable seats

being charged $50 for baggage

It was on time

Seat was to small

Nothing

I was at the airport 50 mins before take off and the agent refused to give me a boarding pass

Nothing

Being kicked in the back the whole flight.

Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them.

Entire flight experience.

Plan was 4hrs late

Friendly staff

Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?

Short flight and pilot was able to explain delay

Long delay due to many planes in front of us, no offer of water only drinks we have to pay for

On time

You need to have phone charging outlets on board

Nothing

Being kicked in the back the whole flight.

Nothing

The first flight was delayed almost 2 hours which made me miss my connecting flight. I had to purchase a brand new ticket I will never book Spirit again or kayak

Flight crew were friendly.

I don’t like getting charged extra for my seat, water and to bring carry on luggage.

We were able to disembark from both front and back of plane for quick off boarding.

We didn’t depart until our arrival time.

Nice recovery from delay. Arrived at destination at expected time.

Crew was friendly and offered refreshments and snacks

On time. Nice crew and decent rate.

Seats were okay, food was really limited even by airfare standards.

Flight departure delayed two hours

Fight was changed then late

Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process.

Timeliness

Hsve to pay for drinks & snacks

Seats and wifi we're good. Staff were nice and professional.

As the headline says, our plane was grounded prior to arriving at our departure airport and we got a plane that wasn't being used according to the pilot. Well, as soon as we stepped on it smelled like an unventilated restroom. The smell never dissipated.

The crew on Alaska is always great. They always engage in conversation and seem to be in good moods, and not cranky. I like the little prop planes. Plus the complimentary beer and wine is fantastic. What happened to giving the consumer a little something on any other airline? I mean I feel like I have to fight for a cookie.

We were rushed on both flights I took this week with Alaska. It was to make up for lost time. It just was a jumble at the gate. It made up for the time but it feels like cattle being herded. And I hate that. But I was happy with being on time so, good and bad I guess.

The crew and gate people were friendly and helpful

It would have been nice to have a choice of free snacks, other than the biscoti

On time

Seats could be more comfortable.

Flight crew were friendly.

I don’t like getting charged extra for my seat, water and to bring carry on luggage.

On time

You need to have phone charging outlets on board

Paying $45 for a carry-on bag is ridiculous as well as $50 for a checked in bag. Everything about this flight was cheap and was just dirty/uncomfortable. Will NEVER fly with spirit again.

clean plane, comfortable seats

being charged $50 for baggage

Crew was friendly, flight ran on time.

Can you make the seats any smaller? Cabin space is tight and for people who suffer from claustrophobia it makes it difficult traveling. More cabin space with raising the fares would be great!

The food was good The crew was fantastic, friendly and accommodating Flight was on time

I was near the bathroom.. stank a bit

The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!

Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports

Very short flight. Not much to say

Not much to say

Friendly staff

Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?

Checking was fast

I have to pay for my carry on .

The staff was great

Seats were way to small for tall people with long legs...........

Flight attendants were very respectful and courteous.

Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it.

Flight was 15 min early.

Seats were a little dirty, chocolate on the one next to me and carpet had stuff on it.

Tight spaces, slight delay ,

It was kind of hectic checking my bags. Southwest is very organized, and does everything for you. The Alaska Kiosk was confusing when it came to checking my bags. One of the attendants eventually helped me.

Pleasant crew

Delayed flight. Couldn’t hear the pilot when he was talking.