|Flights Arrive in||Rome Fiumicino|
|Flights Depart from||Ohio|
|Airlines||Turkish Airlines, SWISS, Air Canada, Lufthansa, Aer Lingus, SAS, Finnair, British Airways, Brussels Airlines, Delta, Iberia, KLM, United Airlines, American Airlines, Air France|
Pros: The crew was attentive and friendly!
Pros: Seats were confortable, new plane, the crew was attentive, food was great.
Cons: Need to update the movie library, the category with the new movies is probably a year or morw old.
Pros: Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!
Cons: Check in process was more disorganized than most business class .
Cons: Need spacious aircrafts for such a long flight..
Cons: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.
Pros: I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different
Cons: More snacks maybe lackerli
Pros: The inflight entertainment was great and helped to pass the time. The food was good for airline food.
Cons: The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep.
Pros: Loved the crew from Zurich to sf. Amazing service
Pros: The food was great and the crew was very friendly.
Pros: Great. Very smooth and comfortable!
Cons: Flight was delayed 75 mins. We were at Newark longer than we were on the flight.
Pros: No carry on space, no leg room for a 6’4” individual
Pros: The crew was kindly and friendly
Cons: The plane was very uncomfortable, no entertainment at all if you don’t have your own device
Pros: I landed safely
Cons: The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok.
Pros: Good legroom,
Cons: Older aircraft, tray tables not level, rear washrooms no water, delayed departure
Pros: Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area.
Cons: Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight.
Pros: The airline and the flight were pretty good
Cons: DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!
Pros: There was nothing to like.
Cons: The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot
Pros: Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do.
Cons: Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over.
Pros: I liked the fact that Aer Lingus screwed up so badly that I got to fly United back to Chicago instead of Aer Lingus.
Cons: They could have gotten us to and from our destination on time. Ten hours late coming in and 24 hours late getting out. They could not have lost our luggage for 5 days. The logistics people haven't a clue. I feel sorry for the customer service people who have to work for this organization.
Cons: We were led to believe checked bag was included in fare. It was not and cost an extra 50 Euros.
Cons: Ran out of my preferred food choice.
Cons: The flight was canceled hours before departure. I waited for 30 minutes on hold to see if I could get on a different flight. But they couldn’t get me to my destination for 2-3 days after my originally-scheduled arrival.
Cons: They lost all my luggage
Pros: - Good entertainment - Boarding on time
Cons: - Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing
Cons: The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge
Pros: Very professional crew
Cons: One more pass at the end of flight to pick up more trash, to create less work for cleaning crew.
Pros: On time travel. Check In Staff were kind and engaging.
Cons: On flight staff were minimally attentive. Food was mediocre.
Cons: The flight was cancelled without explanation
Pros: blueberry juice, service and friendliness
Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.
Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing
Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!
Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Pros: The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys.
Cons: I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out.
Pros: Good connection in London, very fast.
Cons: It was really very cold in the BA to London flight.
Pros: Crew was nice and friendly.
Cons: The entertainment equipment needs to be updated. And the seats arrangements are not the best in term of privacy.
Pros: Friendly crew
Cons: Food& entertainment
Pros: I loved the spacious business class cabins
Pros: Good Staff, Good Service, On Time Departure and Arrival
Cons: The ticket price was so expensive
Pros: Nothing! We’re still in Baltimore
Cons: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
Pros: Crew was very pleasant and attentive.
Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.
Cons: Left 1h late
Cons: Was really a great experience from start to finish.
Pros: Crew, chairs, entertainment
Pros: Easy boarding
Cons: Ensure the entertainment is working not able to watch movies on an eight plus hour flight
Cons: The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time
Pros: Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!
Cons: Perfect experience. Well done. Treat people like friends. Simple. Works.
Pros: friendly crew
Cons: more leg room
Cons: Toilets were REALLY dirty
Pros: Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat.
Cons: Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment
Pros: Crew was great and seat was comfortable
Cons: Very poor signage to show where boarding groups 1, 2. 3 , & 4 were supposed to queue. Gate attendant nasty.
Pros: Everything was perfect
Cons: They take you headphones half an hour before landing
Pros: The flight attendants were friendly, attentive and efficient.
Cons: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.
Pros: Efficient and on time.
Cons: All fine.
Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair
Pros: Service, food, comfort, entertainment.
Cons: Thank you
Pros: Food and service
Cons: Working wifi would be good. Better A/C. More comfortable seats
Cons: Boarding was very slow.
Pros: Everything was smooth and effortless.
Cons: Can’t think of anything.
Pros: Crew helpful. Food good.
Cons: Better range of movies please
Pros: I finally arrived.
Cons: More communication about delay and lost luggage.
Cons: Crew was fantastic on United!
Pros: Food was delicious! Crew was very nice and friendly and plane was very clean.
Pros: Crew and entertainment.
Cons: Offer more food and beverages due to long delay and sitting in the plane for over an hour before take off.
Pros: Crew was very nice.
Cons: It was unclear whether I needed to retrieve my checked bag or not and ultimately ended up losing my checked bag because of it.
Cons: Delayed flight and delayed layover
Pros: Seats super comfy
Pros: Lost the luggage
Pros: The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can.
Cons: Free Wifi.
Pros: Crew was amazing
Cons: Entertainment and dinner food
Pros: I landed safely
Cons: The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok.
Pros: It was canceled
Pros: Landing was smooth
Cons: Communication Entertainment
Pros: Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes).
Pros: Everything was great. From food to entertainment was great.
Cons: They canceled the flight
Pros: Embarrassed to say but there wasn’t one thing I enjoyed about this trip. I felt like I down graded to Spirit or Frontier Airlines. The flight was terribly hot, delayed multiple times coming and going. Given, I paid for priority round trip, I was delayed to Main boarding and seated in 7A.
Cons: Adjustments to the above statement. In addition to my next travels plans, I’d like to be seated in First class. My next travel dates with AA are 06/27/2019-07/05/2019. Please feel to contact me directly email@example.com
Cons: Flights could be on time. Every one of the 4 flights were late. Also it would be nice to offer a snack that doesnt contain wheat and sugar.
Cons: The landing
Pros: Very friendly professional crew. Very comfortable business seats.
Cons: Nothing on this flight
Pros: Super comfortable
Cons: Every think was very better
Pros: Crew was attentive and friendly.
Cons: Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa.
Pros: It was cancelled and scheduled next day
Cons: Boarding be insured as I have a ticket
Pros: Very helpful and accommodating
Pros: Food and wine. Entertainment.
Cons: Sat closer to water closet. Maybe more air freshener in there.
Cons: Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service.
Pros: The comfort of the flight snd kindness of the crew.
Cons: My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected.
Pros: Great crews, excellent customer service
Cons: Excelente aerolínea
Pros: crew was great, food was delicious, seats were comfortable.
Cons: updated movie library, better handling of boarding for priority customers.
Pros: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.
Cons: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.
Pros: Crew was attentive, friendly and helpful.
Cons: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.
Pros: I had a nice exit row seat and the plane had a good selection of entertainment.
Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.
Cons: Row was very crowded. Seats much too close together.
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