We did get to our destination.
Flight was late, as always. I couldn’t sit with my spouse. Rows are so tight, one can barely get in/out and we are smaller than normal size. Baggage fees make overhead compartment loading a real nightmare. I wonder what they will think of next to make flying an even more terrible experience.
There was a name change needed for the flight..they weren’t able to support that at all resulting me cancelling the flight.
Good service from crew. Fairly quick boarding process.
Aircraft seemed fairly new on inside, but didn't have power outlets. Small uncomfortable seats on a long flight that is almost always full.
It took you 4 days for you to get back to me with the confirmation number after I had requested it via e-mail. Also, you should note Lufthansa-issued documents never commence with "220-" and then the subsequent numbers. Lufthansa tickets are always issued with "2220-" at the beginning and then the subsequent numbers. You need to update your computers otherwise with the original Lufthansa-issued ticket number you provide at time of booking, the booking will not show up in Lufthansa systems.
Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible.
The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow.
Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!
Delta is great
Lucked out with extra legroom seat. Seat was broken though.
The whole customs process is a seemingly endless mess.
Departure and arrival time
The baggage customer service said the crew will wait for us, but they never did. THANKS for NOTHING!
Very full no isle seat!
Omaha Eppley Airfield (OMA) United States
Richmond Byrd International (RIC) United States
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|Flights Arrive in||Richmond Byrd International|
|Flights Depart from||Omaha Eppley Airfield|
|Airlines||United, Delta, American Airlines|