Find cheap flights from Ontario to Fort Lauderdale

Pros: "Service was fast"
Cons: "Better seats"

Pros: "Nothing"
Cons: "Proper communication"

Pros: "The entertainment"
Cons: "Departure times"

Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"

Pros: "Nothing"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Cons: "You guys didn't allow me to get in this plane and i missed my flight."

Pros: "The crew was amazing. My seat was comfortable."
Cons: "The plane was delayed. It arrived over 25 minutes after it was originally scheduled to."

Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Cons: "Flight was delayed due to crew not being available."

Pros: "While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!"
Cons: "Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful."

Cons: "No food on board and we were hungry"

Cons: "No charging outlet."

Cons: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Cons: "Everything was good!"

Pros: "got there on time, no delays. very smooth"

Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Pros: "By"
Cons: "A three hour delay on the first flight and a hour delay on the second..."

Cons: "Seats were a little tight."

Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."

Cons: "Customs massively backed up. Somewhat disorganized"

Pros: "On time."

Pros: "On Time. Nothing else to say,"

Pros: "Friendly, leg room, on time."

Pros: "Everything in 1 class"
Cons: "Nothing"

Cons: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"

Pros: "Delta flew their way back into my heart this time around"

Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"

Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Pros: "Aircraft appeared to be brand new"

Pros: "The food"
Cons: "No entertainment"

Cons: "Bad"

Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Pros: "Great crew"

Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."

Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"

Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."

Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Pros: "We made it safe."
Cons: "The constant delays. And nothing was done about it. Not even we're sorry. Here's a voucher. Or here's something on us due to the circumstances."

Cons: "Please review the message I sent concerns Atlanta hartsfield."

Cons: "I thought I stated this before about the flight (5), Treatment (5) all the rest (5), but Atlanta Airport does not support disabled people using scooters to get from one plane to another. With more people using these, only a matter of time until a reporter males this an ISSUE. Meanwhile I will make every effort NOT to use ATLANTA HARTSFIELD. This includes my wife, also using a scooter."

Pros: "Everything went smoothly boarding etc."
Cons: "Because of packed flight many of us had to check our luggage. Not horrible, but slightly annoying. As well as taking a long time to de-plane."

Pros: "The long delay could of been avoided if the Delta counter had lied to me by saying I wouldn't have a problem changing my flight out early once I got into NYC from China Not a happy Delta customer There were delays and no compensation"

Pros: "Delta Comfort seats"
Cons: "Shuttle driver stopped to talk to a friend thus making me late snd missed my connecton. Rude agents at gate and when I called and spoke to a Delta representative, was told that they would have never put me on that flight due to short connection time. To which I replied that thet is an issue between Delta and their business withthe booking site and the customer should not be to blame"

Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."

Cons: "I showed up 2 hrs before the flight. Was told the flight from Toronto to Minn was delayed 30 minutes and go stand in line to speak to an agent. There were approx 20 in line yet only 2 gate agents at 4:30pm. One of the gate agents kept helping the Premium members and bypassing the standard line. The other agent was in a coma as his average person at counter was 10 min. Finally get to counter and they hand me a boarding pass going via Salt Lake in 30 minutes. But has a 3 hrs layover in SL. I then get to US Custom check for US residents re-entering and the line was a good 30 minute wait. You would think the Delta folks would have accounted for that line. I had to ask everyone in front of them if I could skip in front as the plane was now departing in 10 min. I had to then run on a bum knee and was the last to board. The agent at gate was saying we were calling your name but did they think I could have been stuck in customs? On that short of a window they should have walked me through Customs to make sure I got on a flight they wanted me to take versus my scheduled flight."

Cons: "Amazing"

Cons: "They were rude and notnhelpful lost my luggage"

Pros: "Overall it was good"

Pros: "Boarding time and schedules were as expected or faster and other than the food incident, good attention from the flight crew."
Cons: "No choice during for lunch since the flight crew didn't have enough meals to cover the preferences of the first class travelers."

Pros: "Cleanliness of the plane Great crew"
Cons: "More information about when to check-in and seat selection. We checked-in 24 hours before, and most seats were already filled."

Cons: "No Food to buy available on board. We thought we could buy something. The coffee was good."

Pros: "Amazing crew"

Cons: "food to purchase: very few options poor food"

Pros: "Entertainment was excellent"
Cons: "The airport staff was horrendous."

Pros: "Having media provoded to my device"
Cons: "Could not select seat after checking in - could, for. A $45 fee"

Pros: "Did not fly!"

Pros: "Comfortable seats. Nice staff."
Cons: "Poor entertainment. I usually watch movies on my iPad but there was no wifi and the available TV shows were not to my taste, the screens were small and not clear. The magazine was boring, no games to play. Flight delayed an hour for no apparent reason."

Pros: "Crew was efficient and friendly. Everything went well."
Cons: "Crying baby on board ..."

Cons: "Limited snack, no entertainment without a tablet of some type. Cargo restraint broke and delayed the flight for an hour."

Pros: "Decent flight."
Cons: "Entertainment system did not work. Also they said there is USB sockets at your seat but there were none."

Pros: "First time with the airline and I’am very pleased!"
Cons: "No tv :/"

Pros: "Everything from ticketing to check in to flight. They are a passenger friendly airline"
Cons: "Nothing"

Pros: "More leg room in seat than expected."

Cons: "I’ve been at the airport since 9am, it’s almost 9pm now."

Pros: "Great flight. It was like the plane wasnt even moving !!"

Pros: "Airport counter staff v helpful. Crew were great. Helped lady with 2 kids. Looked after 1 while mom changing other."
Cons: "Need more seat room. No entertainment."

Pros: "The crew on the ground and in the air were great. So helpful and upbeat. Every attempt was made to ensure our comfort and safety."
Cons: "I was in a window seat next to a small child and her mother. They were both lovely, but I couldn't move for the bulk of the trip because they slept most of the way. Not the fault of the airline of course, but if there was a bit more leg room, it would have been a less claustrophobic trip. I used to fly a lot back in the 70s and early 80s and I don't remember ever being so uncomfortable. I have another trip flying back home at the end of the week, and, quite frankly I'm dreading it. Also, it was impossible to hear the captain's address, the on-board instructions, or various other announcements, in the airport and on the plane. Especially on the plane; the speakers were far too quiet to hear anything the captain said other than it was a nice day."

Pros: "The stewards were great however no TV anymore and meals because of cost cutting was where we thought it was lacking."
Cons: "Refer to above :"

Pros: "Wifi"
Cons: "Nothing"

Pros: "The crew was so friendly. They offered to check bags for free at the gate which is awesome because I didn’t have to worry about finding space in the overhead bins when boarding."
Cons: "Flight was delayed an hour, but it was due to weather, so it is really out of westjets hands."

Pros: "entertainment is good"
Cons: "im just sitting before the restroom (seat 29 C)im realy tall and the people pushing onmy seat all the time and bang my arm and the smell is realy bad and i see to much but in face for long long time because the people waiting on my place .. another bad im telling the crew and the girl she said my only option is wake the girl just beside me for asking to change the seat ...i refuse because SHE SLEEPING ! realy not happy sorry !"

Pros: "Easy booking, great flight, good choices of airlines, keep up your good work Many thank"

Pros: "Pre departure check in and seat selection"
Cons: "Flight was 30 mins late in departure. No in flight entertainment"

Cons: "It didn't happen"

Pros: "When I stepped onto the plane, there was someone there to greet you. That was nice."

Pros: "Nothing"
Cons: "Everything"

Pros: "very amusing male steward! (welcome to westjet flight xxx to cancun!")"
Cons: "well, someday i hope to be able to experience "first class!" travel, but all in all, quite adequate! i always try to fly westjet in canada."

Pros: "Good service and on time"

Pros: "Crew was awesome."
Cons: "Really warm in the cabin."

Pros: "Was very windy when leaving Hamilton but the captain handled the flight so smoothly that I was able to sleep through most of it!"

Pros: "The staff was outstanding from the minute we arrived in Hamilton till we got to Edmonton. So impressed with the customer service."

Pros: "Flight was great! Just a bit slow on boarding, that ok , I understand. Out of Hamilton but better than Toronto."
Cons: "Arriving at Orlando, Real confusing and I'm not really old yet. Good thing we had people to meet us, I had no idea where to go."

Pros: "The staff were so helpful to travellers with small children and elderly travellers. They looked like they really enjoyed their jobs...Well Done Christine S North Vancouver"

Pros: "food, flight crew, leg room"
Cons: "crying babies"

Pros: "Pleasant staff and adequate leg room."

Pros: "the connection time in Calgary was short, so overall the trip was verily quick. Generally, the flight was good, clean plane, good services."
Cons: "There was no food for sale on a 4 hour flight from Hamilton to Calgary the flight left at 6:30 a.m., meaning that one had to be at the airport by 5:30 a.m., and for me leave where I was staying an hour before that. It was a connecting flight in Calgary with almost no time in the airport so I didn't get to eat until I arrived in Nanaimo at 1:15 p.m., Ontario time. for health reasons - I'm diabetic, I wish I had known that no "real" food was available. I got a snack which I read had 50 calories, and I got a juice which I normally won't drink to maintain blood sugar levels."

Pros: "Excellent Customer Service"
Cons: "No healthy snack options"

Cons: "There was only food for purchase which I did not try, entertainment also did not use as I did not have the app"

Cons: "To be honest, our stuartess was very abrasive. To everyone."

Pros: "Flight and crew were good. Overall no complaints, just preferences..."
Cons: "Food - wish there were more options. Entertainment - I'm not big on downloading an app to watch tv/movies on wifi and feeling exposed using a public wifi. I'd rather it was a tv like JetBlue has on back of seats. Again, not a complaint, just a preference. I was happy with flight...ended up sleeping since no tv, lol."

Pros: "Most things"

Pros: "Staff"

Pros: "Liked most but don't understand why a family of 3 was separated. Bought tickets together."
Cons: "Could have ended our trip together but we were separated"

Pros: "Both going and coming was excellent, even with a bit of a delay got in before time, good service, friendly, spacious, I cannot say that of any other airline when flown economy. I really enjoyed the flight and was impressed. I have to ask that you keep up the good work and you might just be NA best airlines, unlike Air Canada, they suck. LOVE WESJET-bit pricey at times LOL"
Cons: "nothing"

Pros: "It was a little bit delayed but after the airplane arrived everything was very fast."
Cons: "I don't have any problem about the west jet, I know that some delays is complete normal because the weather or air traffic."

Pros: "Everything was shipshape and organized. Every crew membe r we talked with seemed knowledgeable and friendly. Good value."

Pros: "How extremely nice the flight attendants were. They went above and beyond their scope of practice to ensure each person on the flight, felt as comfortable as possible. Thx #Nancy and #Heather"

Pros: "The assistance of the WestJet agent"
Cons: "I was held by the American immigration for over 30 minnqnwnnni missed the flight"

Pros: "Much friendlier than their Canadian competitors. Efficient boarding. Caring crew: One flight attendant gave a passenger part of his own breakfast when she wasn't able to eat her nut-containing snack because a nut allergic passenger was on board. Like the power stations at each seat with USB and AC connections."
Cons: "The coffee was very weak. More like brown water than coffee. Food choices were very limited. The entertainment system, available by App on my ipad, worked, but intermittently."

Pros: "Friendly crew"

Cons: "Smooth flight. Left on time arrived on time."

Pros: "super uncortable. everytime AA is shrinking their seats. wifi wasnt working and u have to pay"

Pros: "Yes"
Cons: "Blankets"

Pros: "Good"
Cons: "Nothing"

Cons: "The experience was excellent."

Pros: "Everything was on time considering the heavy Holidays travels."

Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."

Cons: "Food quality"

Pros: "Amazing"
Cons: "More room I pay for main cabin It feels it was just the regular"

Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."

Pros: "On time,"
Cons: "WiFi didn't work."

Pros: "Easy in easy out"
Cons: "Lack of entertainment"

Pros: "Great crew, comfortable chair. Entertainment was great."
Cons: "Everything was great."

Cons: "The wifi signup process not seemless with Android."

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "Even thou flight was delayed we arrive at a decent time."

Pros: "No"
Cons: "No"

Pros: "I was able to finish a movie I started on a different flight and found an additional enjoyable movie to watch."
Cons: "The airplane was uncomfortably hot. The flight attendant apologized and said it would cool off at cruising altitude. It never cooled off. The flight was full and very crowded. I was in the last boarding group even though my seat was in row 17. They required me to check my carryon due to space."

Pros: "The crew was great! The ride was smooth and the plane looked brand new!"

Pros: "Crew was nice"
Cons: "No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated."

Cons: "KTerrible coffee. Tasted stale"

Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."

Cons: "Un necessary delays from start to baggage pickup"

Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."

Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."

Pros: "Courteous, friendly staff"

Cons: "Bag was delayed and damaged"

Pros: "No issues at all"
Cons: "N/A"

Pros: "Flight was on time"

Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"

Pros: "My throat was sore and stewardess was able to give me water while I attempted to take cold flu pills"

Pros: "Boarding was a breeze"
Cons: "N/A"

Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."

Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"

Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"

Pros: "Getting home safely"
Cons: "Finding damage to my luggage"

Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"

Cons: "The seats are hard although spacious for a 3 set row."

Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."

Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."

Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"

Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."

Cons: "one of the worst trip ever. although there were many turbulances, the captain did not appear to be proficient along the way. The landing was horrible as well."

Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"

Cons: "The fact the flight was delayed for 5 hours due to weather."

Pros: "See above"

Pros: "The third set of pilot tried their best to get us a spot to fly out due to bad weather we took off after almost 3 hours"
Cons: "The airline should have at least coordinated their crew arrangement before passenger boarding time, and have to change crew members three times after passengers boarded."

Pros: "Same as above"
Cons: "Same as above"

Cons: "No food"

Pros: "I managed to get a comfortable seating"

Pros: "Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC"
Cons: "Everything"

Pros: "They had a movie screen with movies available. Even though the trip was short, it was nice to have that option."

Pros: "Nothing"
Cons: "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."

Cons: "Nothing"

Pros: "Smooth and fast very clean and attentive crew"

Cons: "I have flown Air Canada many times, and have never taken off on time. Most flights I have been on, were 30 -60 minutes late. Cabin service is usually minimal, lackadaisical, and indifferent. I would only fly Air Canada again as a last resort"

Pros: "Everything is excellent!"
Cons: "The boarding procedure."

Pros: "The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive."
Cons: "The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short."

Pros: "We got in on time and that matters most on an evening flight."
Cons: "The plane was freezing"

Cons: "Late departure- even with snow issues have not had similar problems with WestJet"

Cons: "delayes again....."

Pros: "The flight was good"
Cons: "Because I miss my flight"

Pros: "Crew was nice"
Cons: "Airplane was old, uncomfortable and no screens"

Pros: "Their sympathy for our atrocious wait was, free pop and water, and some pretzels. $30 meal vouchers at the limited options gate area, which could only be used towards a meal (really? no where else?). Here's a were sorry email and a discount on your next flight with us. I have yet to see how much the significant cost for that discount but my expectations of Air Canada are very low."
Cons: "That delay was horrendous, I spent 10 hours at an airport. I woke up so god damn early to get there because of news spreading the worries of people waiting at customs immigration to the U.S. it only took us 40min to get through and the flight delay notice was given an hour and a half before departure. We couldn't even sleep on any benches because they were all designed for individuals to sit. It wasn't until our gate location moved to the end of that area was there any carpeted floor space to sleep on. On the flight, economy seating was very tight with limited leg room, and best of all our seats had no window, literally every other row in our section had a window. Air Canada handled this stressful event very poorly, once they figured out bringing a new air craft hours later, and everyone moved to the new gate area, all the attendants had left from their gate post until 40min before the flight which was hours later."

Pros: "Smooth ride. Friendly and professional crew."
Cons: "Very uncomfortable seats. Wasn't able to recline seat because the passager behind complained that the seat was in her face."

Pros: "Direct to Toronto"
Cons: "Too many to list"

Cons: "Bumped off a direct flight from Toronto to Fort lauderdale with 6 other people. We all booked back in february. They are overbooking 5 to 10 percent now and kicking off the people who paid the least. There is no advantage to booking early only to be bumped. At the gate the AC employee said we would be credited 3 to 4 hundred dollars but we had to run to the customer service desk and then hop on an AC flight to Houston connecting with United Airlines to Fort Lauderdale. At the customer service desk a herd of people waited anxiously to be re booked and compensated. When they started handing out notice that they would send us 200 in the mail there was an uproar that fell on deaf ears. We then ran to get on the houston flight only to find out that flight was overbooked as well. We had to wait to see if they had any no shows. Fortunately I was able to stay on the plane. Upon arriving in Houston we were quickly ran to the United airline gate only to find out that Air Canada had dropped the ball again. We were not booked on the flight. Five of us had no seats booked , while I was booked to depart on a morning flight the next day with no accomodations arranged? Fortunately for us United Airlines picked up the ball and some how got us on the plane to Fort Lauderdale. Upon arriving around 1140pm! should have arrived at 5:20pm direct! we quickly ran to the AC terminal to get our luggage that was originally checked on the first flight. We were told that it would be there. AC employees with no concern at all told us it's not here and it would have been on the united flight that we just arrived on. After I explained that we werent even scheduled to be on the United flight by air canada, so there's no way it made it onto the plane. They looked at us like we were idiots, closed thier office doors and walked away. We ran back to the other terminal( shuttle buses stop at 11pm in Fort Lauderdale?) only to find no luggage again. Fortunately United picks up the ball again and traces our luggage back to Toronto, AC pulled it and left it sitting there. Because of Air Canada's inept employees I missed my rental car reservation and had to buy new clothes for the wedding the next day. They said they'd have the luggage to me by 11 am , it arrived at 11:30 pm the next day. Save yourself the hassel, fly any other airline other then the iconic continually bailed out by the federal goverment airline. If you know, no matter how bad your company and service is ,you will always be bailed out would you work hard? Probably not, hence the atrocious attitude and poor performance of this dead horse airline."

Pros: "Comfort of seats Crew's teamwork"
Cons: "It would be great if you could accept debit cards on board for purchases."

Pros: "The boarding process"
Cons: "Seats uncomfortable, no entertainment except dated material, crowded, overhead luggage does not fit a 20in bag except sideways, very inefficient use of space. Given the choice a rouge flight would be my last choice."

Pros: "On time flight."
Cons: "No internet, entertainment app was completely dysfunctional, No free snacks, crew was slow to serve, flight home was very bumpy. I was glad to get off the plane."

Pros: "Friendly"
Cons: "French annoying"

Pros: "There are thousands of national brands that are kosher. It's not difficult to find products that all passengers can enjoy."

Cons: "No wifi"

Pros: "Where rude also unable to hear safety announcemts"

Cons: "Delays on delays"

Cons: "TO - Pearson AIRPORT horrid CUSTOMS layout- all automation with little assistance and little signage what to do... when 300+ people need it simultaneously it is a mess. NO warnings if/when to collect luggage or not- so waste time at baggage carosel when it is not coming out between flights. Too few Attendants sending connections on wild walk through long concourses to undefined line ups. Customs surely...not humored at all. Why the second time 45 mins cattle line up for security pass through before customs?? IN TRANSIT STILL??!! Not having proper crew ready to take over flight when delays make first crew sign off...waited on plane with no service for 1.5 hrs no water or food - should have disembarked to terminal?? Babies kids had 5 hrs onboard with no distractions or food. YIKES!! In the AIRPORT lack of AIR Canada personnel attending gateways! EMPTY until 20 mins before flights. Customer Service Desks somewhat helpful...could do more form their stations."

Pros: "Nothing."
Cons: "Everything. Crowded. Cramped. The curtain between First Class and Economy was archaic and insulting. On my departure flight, I had the unfortunate row that divided the elite from the peasants. IIt enabled me to see how the staff fawned over the Elite while we waited for minimal attention."

Cons: "I was assigned a seat right at the back when I booked I selected a mid seat and did not get it."

Cons: "The crew waited so long to start selling food. Then, by the time the cart got to where I was sitting (only halfway back) they were already sold out of the two things I wanted to buy. The tea they served was the dregs from the bottom of the kettle, nasty and bitter. There was no "entertainment," except a crew member renting out a couple of ipads that connected to the wifi. The luggage compartments are oddly shaped so that you can only put your luggage in the long way. It a misuse of space. A lot of people had a hard time finding any place to put their bags. During takeoff, one of the luggage compartments opened up twice."

Pros: "Staff were friendly. My son got to say hello to the pilot as we boarded. It was a smooth flight."
Cons: "It would be nice if there were some vegetarian options for food on the plane. Even a cheese and tomato sandwich would. D good."

Pros: "1/2 hour late in departing. 2 1/2 hours. Sitting on Tarmac on flight to Toronto. Too crowded on plane"

Cons: "No tv no food"

Cons: "Flight got delayed over 1 hr"

Cons: "Delayed"

Pros: "I didn't like anything about it."
Cons: "The crew needs to learn how to effectively execute the meal/drink service. It takes entirely too long. Also, on an international Flight, over three hours, you don't provide a snack!? And the small cup of soda we get takes over an hour for some people to get. The seats are entirely too close. I'm 5'9 and my knees were digging into the seat in front of me. Then the guy in front of me reclined and I had absolutely no room. I had to turn to the side. We didn't board until around the time we were supposed to depart. We were over a hour behind schedule. They held the plane to get a passenger's bag off because he was stuck in customs. Unless it's a funeral I need to get to, I'm not flying Air Canada again."

Pros: "In flight entertainment was enjoyable was able to stream music and shows on my phone which helped the time fly by. Comfortable flight relatively smooth and comfy seats."
Cons: "Having to pay extra for a blanket or pillow? That's something I've never heard of. Crew was inattentive as I asked for someone to come by and collect my trash but no one ever came."

Pros: "New Aircraft"
Cons: "No meal service - Bought RB sand was dry - Luggage did not make transfer - Enternament on personally owned I pad only"

Cons: "Seating for Econamy patron flyers has become disgustingly so close together that knees of person behind me kept jabbing me in my back. When person in front tilted his seat back I really felt cramped and felt like a sardine. I am not a tall person. I do have short legs. Maybe airlines should hereafter ban tilting the seats back."

Pros: "The service ,the courtesy, and respect. And the flight was smooth. Great crew! Thank you Barbara Caridad Gonzalez"
Cons: "I could not put my foot up on anything. I had tendon problem. No movie ahhh was boredd. Food was not that great but fine I did have window part but rather not get away from the wing. I don lIke the wING section. . Thank you"

Cons: "My first flight had free snacks and movies to watch yet it was only an hour in the air. This flight was much longer with no movies and having to pay for snacks. Seems a tad backwards."

Pros: "Great wifi ap entertainment feature"
Cons: "Being delayed twice- once for late passengers then for door problems"

Pros: "The ground staff were vl.ery helpfull"
Cons: "The seats were the most uncomfortable that I have sat in in my 60 years of flying. It was a nearly full plane and they ran out of some of the breakfast food by rhe third row was being served. I would not fly on Air Canada Rough again."

Cons: "Rouge was the problem here. Unlike regular Air Canada flights, the seats are extra cramped and there are no seat-back TVs or power outlets. (Also, the crew didn't seem to include any French speakers - weird for Air Canada.) I preferenced AC for this flight. Next time I would avoid them if it's Rouge."

Pros: "We left a little late but the pilots made up for their lost time. We left around 8:40 and we still arrived early than the expected flight time"
Cons: "I thought the flight attendants could have been a little bit more polite when the spoke to guests.you can tell they we trying to make the boarding a speedy process, but their responses to passenger ended being rushed and short."

Pros: "Lack of services in Air Canada is disappointing. I asked for an iPad, which, i was asking to rent to watch a movie and no one got back to me."

Pros: "This was the first time traveling to Canada. Everything went so smooth. I will definitely be using Air Canada again!"

Cons: "No entertainment"

Pros: "Crew"
Cons: "Cramped and very uncomfortable"

Pros: "Its kind of ridiculous that u would take all that away and charge for baggage on top!!! We should be allowed at least one bag!!!! At least bundle all the expenses into our fare so we feel like u care about our flight!!! At least you're offereing us something more for our hard earned dollar!!!!! Come on Air Canada, figure it out!!! No meals anymore on any glights either? Wtf????"

Pros: "Nice crew, comfy seats, good communication from Captain, efficient boarding"
Cons: "It was all fine"

Pros: "Quick boarding. Clean plane."
Cons: "Disgusted that baggage wasn't included in the ticket price. I've taken the route 6 times, and this is the first time baggage wasn't included in my ticket. Seats were very small and cramped, with very little room. Not enough space in the overhead lockers for baggage which made cramped seats even more cramped. The TV didn't work either so was a long flight with little entertainment."

Pros: "The crew was so accommodating! They took great care of us and provided us with a meal, drinks, and coffee in the morning. Such a great experience, will definitely fly with them again!"
Cons: "The seats could have been a little comfier!"

Pros: "Comfortable seats; attentive crew."
Cons: "Cabin temperature; too cold."

Pros: "Crew was good"
Cons: "Old plane... not much room for legs and seating are uncomfortable! No personal entertainment système! Poor flight"

Pros: "Crew very good, food was good, middle seat of 3 could have been a little more comfortable."

Pros: "The crew was good."
Cons: "Food."

Pros: "Great crew"
Cons: "Better on board entertainment"

Cons: "Seats are getting smaller on these short haul flights."

Pros: "Seats were pretty comfortable"
Cons: "The food literally gave me food poisoning"

Pros: "the crew was great,"
Cons: "The aircraft was crappy and old. The leg room was smaller than normal, timing delayed by hours, no comp given, still all refreshments needed paying for"

Pros: "The process to go through security and boarding was smooth and efficient"

Pros: "Nothing"
Cons: "Everything"

Pros: "Flow as smooth , attendants were good."
Cons: "Boarding was delayed and then we sat about an hour on board waiting to get de-iced. Ended up over 1 1/2 hours late."

Cons: "3hr delay sitting in the plane."

Pros: "The flight was brief."
Cons: "Cramped, very poor landing, insufficient information as to how to get to the flight with my luggage. I couldn’t find my luggage at the other end."

Cons: "my suitcase are mising"

Pros: "This was a standard flight.... I slept most of it so it's hard to rate....."

Pros: "Good entertainment system"
Cons: "Laying $9 for a pillow when they blast the AC. Waiting over 2+ hours to serve the meal when our boarding time was almost 10 pm, and how unhelpful and unpleasant the flight attendants were. The plane was uncomfortable and noisey. For over $1400 for my ticket I shouldn't be made to feel bad for asking for more juice. Just awful service."

Cons: "No chance to change or reschedule flight. No understanding with a bit of compassion the situation."

Pros: "Nothing - why would you get your clients to use it?"
Cons: "everything- take a look at my review on the App Store"

Pros: "It was an easy process"
Cons: "Some lady was screaming there was not enough space for her luggage overhead."

Cons: "Complete scam . Thought I was booking through kayak and was duplicitously sent to justfly.com which is a complete fraud."

Pros: "Was pleased without our Option Plus flight. The sandwich was very good . Just unusual that they did not offer , water or coffee during the mid part of the flight."

Cons: "Food was misrepresented in the menu to what was served. Staff were not friendly or accommodating. There was no individual air flow or total cabin air flow."

Cons: "Uncomfortable seat"

Pros: "There are no leg room at all for tall people."
Cons: "Too small"

Pros: "nothing"
Cons: "the delay 9 hours"

Cons: "Dirty, unsanitary plane. Bathroom unusable. Screaming toddler behind me. One of the worst plane trips I've ever been on."

Pros: "Comfy seats"
Cons: "See above"

Cons: "Flight was delayed 12 hours. They didn't offer hotel rooms so we had to sleep on the floor of the airport (hundreds of passengers, including elderly and children). No communication. One person managing multiple delays, so rarely anyone at the desk to answer questions. Appalling."

Pros: "Boarding the plane was well organised."
Cons: "We boarded in time to fly at 10:05pm, however 7 passengers didn't turn up until almost 11pm. We weren't offered any snacks or drinks whilst waiting. Our 7 year old son spent most of this time desperate for the toilet but we weren't allowed. We all just wanted to go to sleep after a long day, I wanted to get to sleep because I faced 4 hours drive home after landing in London. We were served food and drinks at around midnight... I was asleep and was woken by a stewardess shouting "Would you like a drink" (not sure if she was speaking to me - but to be honest on a night flight I expected the aircrew to be a little more tactful). The cabin lights were eventually dimmed at about 1:30 for perhaps a couple of hours, when they were turned back on and we were served a slice of carrot cake for breakfast. The whole trip felt very bizarre, the opposite of the outbound trip where everything felt very special. After landing we retrieved our luggage only to find our cases were badly damaged, we've traveled with the same cases for the last five weeks during which time they have survived without a scratch."

Pros: "Boarding was done efficiently"
Cons: "The seats were awful. Our luggage was severely damaged"

Pros: "Everything"
Cons: "No complaints about anything at all"

Pros: "Quick"
Cons: "Delayed for 90 min"

Cons: "We missed connection In Amsterdam to Southampton and in turn missed out cruse!"

Cons: "Plane was freezing and had to buy a blanket."

Pros: "Would like to stand more. It is too long sitting."

Pros: "Business class seat"
Cons: "2hour delay!"

Pros: "Nothing in particular"
Cons: "Below average company"

Pros: "Checkin attendant set us up on our own bench given the flight wasn't full. Much appreciated rather than playing games with premiums. Nice, new aircraft. Good basic flight services, though the meals were nothing fancy."
Cons: "No pillows available, and blankets for purchase. Airline certainly didn't go to any lengths to facilitate passenger comfort on an international overnight flight. Flight schedule was also kind of weird. Turned the lights on 2.5 hours out from destination for a pass-out-packaged-biscuit meal service. Was not a restful flight"

Pros: "Same as above"

Pros: "everything"
Cons: "Nothing"

Pros: "Excellent counter clerk who called us by 1st name. Was very kind."
Cons: "No individual TV screens. Couldn't connect to app because our confirmation # was from a provider and not Air Transat. Same for checking in. Couldn't check in on line because wouldn't accept provider's confirmation #. Food was ordinary. Flight attendants busier "duty free" items to point that aisle were blocked."

Pros: "Nothing."
Cons: "I was stuck in another city because a connecting flight was canceled so I never got on my flight to Rome. I didn't get a refund or credit or anything for my flight."

Pros: "Staff was friendly but not very attentive and would skip over you during drinks if you weren't making direct eye contact."
Cons: "Seats were uncomfortable, they didn't decline. Not the cleanest."

Cons: "My bag was left back And I never got it!!! Horrible experience. I'm hoping to get it back tomorrow!"

Pros: "They made us feel special. They thought about details."

Pros: "Pleasant crew. Flight arrived early"
Cons: "Very budget food"

Cons: "We were an hour late boarding the flights. The chairs were also very uncomfortable and did not recline much; they were also so narrow."