Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Missouri
|February||Best time to beat the crowds with an average 6% drop in price.|
|July||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$428||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Ontario to Missouri.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Missouri from Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Proper communication"
Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"
Cons: "You guys didn't allow me to get in this plane and i missed my flight."
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."
Cons: "No food on board and we were hungry"
Pros: "Friendly crew."
Cons: "Slow boarding."
Cons: "No charging outlet."
Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"
Pros: "The crew"
Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"
Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Pros: "got there on time, no delays. very smooth"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Cons: "A three hour delay on the first flight and a hour delay on the second..."
Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"
Pros: "The movie selection was good"
Cons: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."
Cons: "Customs massively backed up. Somewhat disorganized"
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."
Pros: "On Time. Nothing else to say,"
Pros: "Friendly, leg room, on time."
Pros: "There was nothing I liked about this flight."
Cons: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."
Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Pros: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Cons: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"
Pros: "Delta flew their way back into my heart this time around"
Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Cons: "Temperature was too cold"
Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Pros: "The food"
Cons: "No entertainment"
Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"
Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."
Pros: "The flight being on time, friendly staff, clean aircraft.i"
Cons: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."
Cons: "Flight delayed which is understandable but with uncomfortable seat and water dripping from air conditioning made for a less than desiresble flight"
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Cons: "Be on time!"
Pros: "Good connections, short layover but long enough."
Cons: "Last minute gate changes, not announced."
Pros: "Crew and staff at gate fantastic. Accommodated me sitting with partner on both legs (booked flights separately)."
Cons: "Flight was delayed. Always tough late at night."
Pros: "flight was fine and on time, this leg of my trip was easy"
Pros: "Very friendly crew. Good seating"
Cons: "V limited complimentary food for long haul flight"
Pros: "All westjet workers are amazing. Starting from the people at the front desk, the crews on the plan and the people that give direction."
Pros: "Good crew and on time departure"
Cons: "Overnight flight. How nice it would have been to have blanket and pillows as provided by some airlines ."
Pros: "Friendly crew, informative captain."
Cons: "Nothing- it was a very short flight, didn’t need anything else."
Pros: "Our stewardess was amazing. Took very good care of us. My son was sick and made sure a wheelchair was available for him total take us to transportation. Made our trip. Thank you!!"
Cons: "All was good"
Cons: "More room"
Pros: "The attendant didn’t take any chance on rainy whether condition and got me on an earlyer flight to make sure I wasn’t goinig to miss my connections flights. It worked out perfectly."
Cons: "Everything was perfect. Thank you"
Cons: "Delays left us in the plane for almost 1 1/2 hours before leaving Toronto."
Pros: "Read above"
Cons: "Read above please"
Pros: "Nice new 737 max aircraft"
Pros: "Horrible check in"
Cons: "Rude staff"
Cons: "Food not so great Also wanted music. Was none"
Pros: "Need more leg room"
Pros: "Good price for long haul destination. Efficient check-in and boarding process. Decent leg room for a budget airline."
Cons: "Food choice a bit limited - especially the free offering. In-flight entertainment is only available from the WestJet app to view on your own device - you need to know this before you board - otherwise you are not able to access any of the movies etc."
Pros: "Had seats in row six -- plus there was room for both our carry-ons!"
Cons: "Flight was delayed taking off from Winnipeg 90 minutes with no explanation given. Made us late getting to Saskatoon and missed our daughter's scheduled ride to pick up our two cars as a result. Had to pay an extra two hours parking at airport, etc etc etc."
Pros: "Joesph air host was amazing! Took care of numerous people with kindness & professionalism on our morning fright from Toronto to Vegas!"
Cons: "Lots of kids on the flight. Parents did a great job coupled with the staff. I very grateful! I needed a nap ! Iol"
Pros: "Westjet service is always the best. Flight was smooth and seemed very short. Again the crew makes it the best!"
Cons: "We were late cause of a thunderstorm but that is nobody's fault."
Pros: "The flight was on time."
Cons: "Tiny chairs"
Pros: "So poorly organized at boarding ! Staff on the ground that where lazy ! On board staff where lazy ! Waiting for luggage took over 40 mins. Horrible ! Good thing I've had other flights that where much better."
Pros: "I would like to see more spacious and comfortable seating. They rest is inconsequential. Besides that, no complaints. Thank you."
Cons: "We did not like feeling cramped. This part of the world is breeding much bigger humans than before. Please make allowance for that. I had a tough time breathing...2 big guys side by side is a sorry sight in that limited space."
Pros: "West Jet just runs a relaxed yet professional airline. They are just more laid back and accommodating. You can use any bathroom on the plane as well which is huge on those rare times you need to use it. They are funny and chatty and seem to enjoy working together which all translates to a less rushed and relaxed experience for us the passenger. I really can’t complain....I had an entire row to myself....the best you can hope for, when riding on a plain for hours that’s like winning the lottery!"
Cons: "No complaints for sure"
Cons: "I was in row 2 and they did not have the food item I wanted. Seriously?"
Pros: "West Jet never disappoints..."
Cons: "having to walk outside the plane in the snow to get on the bus and vise versa. it was cold and I got a bad cold...."
Pros: "THE YOUNG PERSON FROM GRAND PRAIRIE AB WHO SET NEXT TO ME WAS A GOOD TRAVEL COMPANION"
Cons: "THE SEATS WERE MUCH TOO SMALL FOR TWO MEN BOTH OVER 250 POUNDS TO SIT NEXT TO EACH OTHER"
Pros: "WestJet was great. I had assistance this flight and they took great care of me"
Cons: "Totally full flight so squished in my seat"
Cons: "We were told not to take the late flight to TO as Westjet would not hold the connecting flight (TO to Gatwick) for us. This meant our TUI connection in Gatwick to Chambery would have been wasted along with bus transfers. West jet did not offer us AC flights that were available to keep us near to our schedule. We ended up cancelling the Westjet flights and buying AC flights to Heathrow at a cost of $3300 + $300 taxi to gatwick + abandoned bus to Gatwick Westjet did offer us a flight on Sunday ! In the end, we are not sure if booking thru Kayak was part of the problem as Wesjet staff said ..... Oh you booked thru a 3rd party Comments ?"
Cons: "The entire flight's baggage never were received. The stewardess even promised that all bags would be received within 20 min. We waited 1 hour until we went to go talk to someone to inquire about the delay. They opened up a baggage claim, but the claim status only ever says open or closed, which says nothing about the status of the bag."
Cons: "Lack of attention from aeromexico in customs to ensure making the connection. Sevice is a joke."
Cons: "2 hour delay, small plane, rude crew"
Pros: "The reservation was quick and effective"
Cons: "Our flight was delayed by 3 hours. We missed our connecting flight so we are in a hotel in Toronto now at 1:30 am. And our flight out is at 5:50 am and we will need to get up by 4 to get to the airport by 4:50. Getting our hotel and food vouchers was long and painful and disorganized. Would not fly with them again"
Pros: "Pretty quick boarding, although the boarding time was incorrectly mentioned to be too early."
Cons: "Had to de-ice so we left about 10 minutes later than expected, but somehow still arrived early… but our gate had another plane still using it. We ended up arriving at our gate 25 minutes late. That's unacceptable, especially on a flight that's just an hour long. The gate was so far from the public transportation (landed at Terminal 3, public transport is at Terminal 1) that I missed the bus - got home super late as a result."
Pros: "Crew was great"
Cons: "Who decided that seats should be shaped that way? Always gives me a backache."
Pros: "Lots of leg room and liked the screens for each seat even though I could not listen to what was playing on it."
Cons: "No headphones and the crew member I asked said he would ask at the back but never got back to me."
Pros: "Crew was fun and helpful. Was extremely accommodating in helping me switch to an earlier flight"
Pros: "Very helpful employees letting us know procedure of bosrding"
Cons: "All good"
Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"
Pros: "Reaching my destination"
Cons: "Wish the emails/alerts came sooner. I waz always in transit when i was told my flights had been delayed or cancelled. I wont blame people for weather but it was the most annoying trip i have yet to take. I dont mind dissapointment but please dont waste my time."
Pros: "same as above."
Cons: "same as above."
Pros: "Everything was okay"
Cons: "My boarding was no so good. However all went well."
Pros: "fair bit of leg room. fairly relaxing flight, as i am not a frequent flyer. good and safe landings as well as 'lift off' all staff was good on flight"
Pros: "safe flight comfortable seats but not much room"
Cons: "limited leg room"
Pros: "Clean plane, entertainment, crew...WINE! This has been my best flying experience in Economy for a long time. Good leg room."
Cons: "The checkin agents couldnt help me to merge two itineraries for easier transfer between two WestJet flights."
Cons: "Paid for reservation of a particular seat. At check-in was offered my choice of another seat without regard to the fact that I had paid for seat selection. Westjet employee did not honour paid-for selection or offer refund."
Cons: "the crew verifying that the passengers will use mouth covers during the flight"
Pros: "Crew was ok"
Cons: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"
Pros: "Nothing, old plane, it had ashtrays on the site, that's old!!! We flew close to 2 hrs and 30 min late"
Pros: "Crew amazing, airport security staff and procedures are preposterous, food crapy, layover way too long"
Cons: "Departure delayed. Seat does not recline. Not even a good foot rest. On first class."
Cons: "Delayed 2 hours, huge inconvenience"
Pros: "Great plane with great service!"
Pros: "Great cabin service from Ruben"
Cons: "Pretty basic food offering"
Pros: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Cons: "Multiple delays and gate changes"
Pros: "Enjoyable flight with great crew!!!"
Pros: "No complaint at all, I am very satisfied."
Cons: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"
Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"
Cons: "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"
Cons: "Airline too busy ?we lost are flight"
Cons: "Lost my luggage"
Cons: "No TV on board or Wfi GoGo Entertainment (as promised in brochure said inside plane)"
Pros: "Our ~5 hour lay over in Benito Juarez airport was not good."
Cons: "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."
Pros: "Great service, very professional!!"
Pros: "On time"
Cons: "Had to pay extra for baggage at airport"
Pros: "How they offered food and snacks and drinks crew was friendly"
Cons: "Boarding took a bit long but other than that everything was perfect"
Pros: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Cons: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."
Pros: "They had good movies in the plane"
Cons: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."
Cons: "Could not choose seats because I could not check I online. Airlines does not allow it."
Cons: "I had to document my luggage in every airport"
Cons: "No internet service available."
Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."
Cons: "Aeromexico's conditions of carriage allow them to cancel your flight rebook you days later with no liability. They pay no compensation for delays that last days . Take at your own risk, I learn the hard way."
Cons: "It was delayed and we couldn’t land on time because of air traffic. It took more time that it should have to."
Pros: "Aeromexico's fare was competitive, and they got me to my destination on time."
Cons: "Aeromexico's online check in system needs a total revamp. Trying to check in online was a nightmare. I eventually gave up. Also, they charge extra for checked luggage, like most airlines today. What's different is that they make it really difficult to pay for your bag. After I waited in line to check in and the agent confirmed my reservation, I was sent across the concourse to a separate Aeromexico office to pay for my bag, rather than simply paying at the check in desk. I was lucky I had the extra time to make it to the gate to catch my flight."
Cons: "This airline seemed to be unprepared at every step of the way. When I showed up to the airport to check my baggage (this was 2 hours before my flight) there was a huge line of people already there. I went to the back of the line and after 15 minutes of not moving I texted my family that I might be missing my flight. As I got closer to the front a nervous and overwhelmed Aeromexico employee went to the back of the line and handed the last person a paper and told her she would be the last person allowed on the flight. Anyone lined up after her was turned away because they had showed up too late. It seemed to me that those people would have made it onto the flight if the airline had been prepared and ready to check everyone in on time. When I was finally able to check my bag there were only 20 minutes left until my flight was supposed to depart. I rushed to the security checkpoint and ran to my gate in fear of missing my flight, only to find another large line of people. They hadn't even started boarding! After waiting 10 minutes in line (10 minutes before the plane was supposed to depart), the crew slowly strolled to the gate. They didn't even seem to care. Overall, my experience was below average, but seeing how people were not allowed to board due to the airline not being prepared for this flight, I would say I won't be flying Aeromexico again."
Cons: "Delay! Delay! Always delay!"
Pros: "Friendly staff, good food. Flight on time."
Cons: "No complaints."
Cons: "The front desk crew at Guadalajara change me to an earlier flight without me having a say, this flight was delayed and took of later than my original flight. Several customers did not make their connections on time and the crew at the gate were really rude. The worst part is that the reason for the delay was that one flight attendant was running late. I do not know if it is the airline or is the Guadalajara airport but is the 3rd time in a row that I have Issues in there and noone ever says anything."
Pros: "At least I didn't miss my connections because the flights were late"
Cons: "But I was biting my finger nails the entire time hoping that I would make the flight."
Pros: "The crew were incredibly nice and accommodating."
Cons: "Because it was an older plane, the entertainment options were minimal. The few TV's that came down had very poor quality- grainy and discolored with lines going through it."
Pros: "20 minutes before schedule"
Pros: "good food, good entertainment, on time departure and arrival"
Pros: "comfort seats"
Cons: "no food on a flight before 8am is unacceptable."
Pros: "Excelent at all."
Cons: "The food"
Pros: "One team member per airport was halway nice"
Cons: "I called aeromexico 3 times in last month to get special meal. They said they cant over phone. Not over internet. No where. get to my flight without a meal. No voucher even when i said i was allergic. No money for bag of chips. Worse than being mean, they lied and said nothing cN be done. Like it was 1930s wihout a massive food court. Ask them to call ahead to next flight, they said they need 48 h, disregarding what i said about my calls a month before NOR aplologising OR being nice abiut it. Everything was someone else's fault or a 3rd party that had nothing to do with aeromexico. Whats the point of paying for a flight if the airline doesnt care 2 shits about you? ???"
Pros: "Despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."
Cons: "Terrible service."
Cons: "A cockroach or two were running around on the seat in front of me. Is there anything else I need to say? Other than the terrible service I received when they " lost" my luggage and I never got it back again on my flight to my destination in Madrid, never reimbursed me for arriving late and me missing my connection, on this flight the long leg of it, the entertainment didn't work so we had no movies or TV or anything. Horrible, I will never take this airline again."
Pros: "the plane was about one quarter empty so I had an empty set beside me. crew were pleasant and efficient."
Cons: "Bumpy ride - beyond AeroMexico's control."
Pros: "smooth, great updated aircraft."
Cons: "our bags took almost and hour and a half to get on the conveyor belt. i missed my flight to monterrey"
Pros: "Chair and leg room were good, TV on the second flight was outstanding."
Cons: "First plane/leg was a little dirty. Second plane was immaculate."
Cons: "When we got to Atlanta they sent us to the wrong baggage claim we were already late.my husband was in a wheel chair and no one to help with luggage. Had to push him and run al least 5 football fields toget luggage go through customs and just made our plane"
Pros: "It is always pleasing to be treated with respect and be attentive to once needs. Aeromexico has a clear sence on how to treat it's passengers and I truelly enjoy their service."
Cons: "The flight was on time. It arrived on time. The Captain had good experience ,because even in turbulent weather He manage to maintain a steady flight. The flight crew was attentive, well mannerd and diligent."
Cons: "My one hour layover turned into a 4 hour past 2AM arrival time."
Cons: "No beverages available to even purchase ! Ridiculous!"
Pros: "Smooth flight, great service onboard"
Cons: "Your seats are too small, but we know the airline industry is not gonna do anything about it."
Pros: "Everything was on time considering the heavy Holidays travels."
Pros: "Seat extraordinarily comfortable"
Cons: "Everything was fine"
Cons: "Food quality"
Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."
Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."
Cons: "Typical tight seating, aircraft showing age."
Cons: "The wifi signup process not seemless with Android."
Cons: "Make seat available for two of us together not every one in a deferent row"
Cons: "Left very late with very poor communications that kept changing as well as the gate info!"
Cons: "Bathroom needs fixing as toilets were not working. Planes kept getting cancelled. I never have problems with southwest"
Pros: "Left on time"
Cons: "Customer service was bad"
Pros: "plane had wifi"
Cons: "multiple gate changes multiple delays boarded and then sat on the plane never pushing back from gate"
Cons: "KTerrible coffee. Tasted stale"
Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."
Cons: "Un necessary delays from start to baggage pickup"
Cons: "Long delays"
Cons: "did not get my requested wheel chair service."
Cons: "Bag was delayed and damaged"
Pros: "Boarding was a breeze"
Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."
Pros: "Paid extra for more legroom"
Cons: "No Free WiFi"
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"
Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Cons: "The seats are hard although spacious for a 3 set row."
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Pros: "Flight on time ."
Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
Cons: "Beyond pritzzels pls have other snack varieties"
Pros: "No fees for carryon, like Republic charged on the way out"
Cons: "NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid."
Cons: "The fact the flight was delayed for 5 hours due to weather."
Pros: "The check in process with the kiosks. It was very easy."
Cons: "They ran out of sandwiches that we had to pay for. We didn't have to do that on the Aer Lingus flight, which was for the same amount of time. In the other flight we had choice in entetainment."
Pros: "Long wait for take off. Everything else was great."
Pros: "We had a wonderful flight experience. Smooth take off and landing. The in flight service was impeccable! Will definitely be flying American Airlines again."
Cons: "Because it was a day later!!!"
Pros: "Much better than the trip to chicago"
Pros: "The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City."
Cons: "The WiFi was not as expected. In flight entertainment is null. Snack would have been better."
Pros: "Nice plane when we finally boarded it. Crew was very professional."
Cons: "Endless advisories, the official explanation of the flight delay and estimated departure was constantly in flux."
Pros: "very good no problems.."
Cons: "all good thanks much"
Pros: "Flight was delayed but boarding at DCA was very efficient and quick"
Cons: "Flight attendants seemed bothered by something and weren't very nice. They looked/seemed tired. Cabin lights were on the whole time for a ~3 hour flight which began at 830pm."
Pros: "You provided a room"
Cons: "It seems you could have given me some extra miles or a free flight for all rhe hassles ov missing flights both going to Toronto and the return trip as well as missing my luggage for two days on the return!!!!!"
Pros: "Crew very courteous"
Cons: "Flight was delayed 2 hours. I couldn't run my business that way!"
Cons: "With an hour delay out of Paris due to waiting for missing aircraft flight documents to be completed and delivered to the airplane on the holding ramp, we ended up arriving in Toronto an hour late. With only an original connection time of 90 minutes, it was not possible for me to make it thru Canadian and US customs to the connection gate. I was to learn that no other connection to a Kansas City was available until much later in the afternoon / early evening. As a result, I ended up arriving in Kansas City 6 (six) hours later than originally scheduled, three quarters of the time it took to travel from Paris to Toronto. To say the least , I was not at all thrilled having lost that time."
Cons: "I am not a large person, 5'4, size 8. I was uncomfortably cramped in my seat. How do they expect normal sized humans to fit here??"
Pros: "Everything on time"
Cons: "After crossing in a 787 from Zurich this small older jet to Austin looked and felt like 15 years ago. Bathroom was bad for a 6'2" guy."
Pros: "It got to Vegas on time and my luggage was there, too."
Cons: "Rouge has less space per person than Spirit. I never thought that could be possible."
Pros: "Not really stands out as a positive."
Cons: "Overall came across as not up to the standards of other carriers."
Pros: "Ample legroom and very pleasant and helpful onboard staff."
Cons: "They didn't even let me check in. Spent 12 extra hours at the airports to get home."
Pros: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Cons: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"
Cons: "delay after delay after delay. And the boarding location is shameful."
Pros: "There are a variety of entertainments section."
Cons: "During transfering from air canada to delta an employee failed to transfer all my baggage. As a result I couldn't get one of my baggage yet. Moreover there was no reservation made for me and I missed the flight since I lost the time by going back and forth to Delta and Air Canada offices to fix the problem. As a result I spent the night at Detroit and take the next day flight."
Pros: "We loved watching the movie "Keanu" together on the rented iPad. The soundtrack was hard to hear on the earbuds though."
Pros: "It was short."
Cons: "The gate area was horribly crowded, extremely chaotic and hot."
Pros: "On time and short! Everything was good"
Cons: "it was delayed for 1 hour"
Cons: "Air Canada shares a trait with many other incompetent organizers: everything is fine if nothing goes wrong, but there are no contingency plans in place in case something goes wrong. So, things get more and more delayed. Can't you predict roughly when the plane is going to land (once it is in the air!) and arrange for some gate to be open, so that we don't have to sit on the ground for 45 minutes once it has landed, for example? People who know how to organize are ordinarily capable of doing that. Furthermore, the lack of transparency is really frustrating: we just sit on the tarmac with no indication of how long we're going to be there, and the estimates of the delays are completely wrong when we're given them."
Cons: "Delays,multiple gate changes, poor waiting areas for express flights!!!"
Cons: "The system from the beginning was so unorganised ...went 2 hrs earlier even after online check in and it said u need to be there just an hour ..still had to run till the end.. Seat was so uncomfortable ..to add to the agony my luggage didn't arrive and had to wait till evening"
Cons: "1h15 late"
Pros: "It left ontime and got me to where I needed to be."
Cons: "Pretzels are gross and dry. Jet Blue has much better snack choices. Overheard bins were really small on this small aircraft."
Pros: "Air Canada worked hard to get people where they needed to be but security was somewhat difficult although understandable"
Cons: "Same as above. everything was bad. from service and communication."
Cons: "Very bad cabin pressure -- lots of ear pain."
Cons: "The movies selection is not good"
Pros: "I liked flying in a small plane; with few people aboard; very uncomplicated."
Cons: "Bathroom on the plane was very small; although clean there was a bad odor, not sure it was from a previous occupant, the water or something, but it was most unpleasant."
Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."
Pros: "All flying may have weather issues. At almost 1 am there was a wonderful ticket agent that was in charge of all of the rescheduled flights in the "basement" area of the Toronto airport. Thanks to her for her pleasant attitude."
Cons: "Lack of communication: 1. There were gate changes that just showed up on the board with no verbal announcement. 2. There were a large number of rescheduled flights on July 1, 2016. We were all "herded" into a small, hot area. It seems like this time of day has a number of late flights that don't seem to have a good plan. 3. We landed in Greensboro and the pilot walked in to tell us after the fact. Come on, an announcement before the actual landing would have been good communication."
Pros: "Customer care hotline service over the phone was great! They took care of all my problems and was very nice."
Cons: "Customer service at the airport needs to improve tremendously!"
Pros: "Nothing to expect more"
Cons: "The amount of snacks served should be increased"
Pros: "Amazing legroom!"
Cons: "Poor selections of snacks and drinks"
Cons: "The rest room did not work"
Pros: "Efficient. tv on back of screen didn't work"
Cons: "It was very cold!"
Cons: "Uncomfortable airplane. Old."
Cons: "This plane was very late! I understand this happens a lot."
Cons: "The announcement about turbulence were to much. Could have been way more subtle or shorter"
Pros: "The sits were comfortable. More space between sits."
Pros: "Terrible, only one spot open, long lines. We missed boarding and were forced to wait 4 hours after already 10 hours travel. No help and no mercy at the custom area."
Cons: "Use all airport customs agent's desks after a large plane arrivals."
Cons: "Overall good"
Cons: "No complimentary small snack at all, must pay for everything"
Pros: "It was fine. No frills, but that is what I expected. We arrived pretty much on time."
Cons: "Had a delay Getty to the gate, but I think that was an issue from Charlotte airport."
Cons: "Air Canada cancelled my boarding pass even though I made it to the gate before boarding started and refused to put me back on the flight. Then they lost my bags. The Toronto airport is a mess - avoid it if at all possible."
Cons: "Stewredess who did it did not apologise Had smelly shirt and wet jesns for 3 hours"
Cons: "Media player change wasn't advertised"
Cons: "Your unprofessional staff"
Pros: "See above"
Cons: "See above"
Cons: "We asked several times at the airport what meals would be served. No one knew. The Cabin attendants didn't get along well and it showed."
Airlines flying from Ontario to Missouri have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Missouri
Masks required on board, masks provided on flights from Ontario to Missouri
Social distancing seating
Middle seats unavailable to book on flights from Ontario to Missouri
Testing for antibodies, testing for symptoms for flights from Ontario to Missouri
Waiving of change fees. Search flexible flights from Ontario to Missouri