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Scores according to KAYAK customer reviews
Pros: "The design of the seats"
Cons: "The staff did not work they sat in the back of the plane the whole time talking about other employees captains and how dissatisfied they are with the shifts that they work etc. The crew even had passengers move from the back row 30 so they could have a place to sit in the back of the plane ."
Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."
Cons: "carry-on $30?! check in luggage $40?! ridiculous."
Cons: "Charging $45 for carry-on, is way too much, regardless of whether it's a budget airline. Round-trip it's an extra $90. Might as well put that money toward the flight of another airline."
Pros: "The crew was pleasant."
Cons: "Everything is am upcharge! Food, bags, seats... they even charge for all beverages and ask for a tip on top of it. The seats don't recline and tgere is no entertainment. I will not fly Frontier Airlines ever again. What a disappointment."
Cons: "The prices are looks cheap, but after you all the extras it comes up even more expensive then any other airlines, but it still a cheap company. The seats are extremely uncomfortable, not adjustable at all! No food, no drinks even for a 5 hours flight. The carry on bag is $45! Stay away!!!"
Pros: "Crew was nice, but very uptight about wearing a seatbelt, not standing in line to use the bathroom, not changing seats, etc."
Cons: "I booked tickets with this airline for the first time because prices were significantly cheaper than with other airlines. However, I didn't realize I would have to pay $45 for carry on luggage, pay extra if I did want a seat in the middle, and even pay for soft drank! After factoring in all those things, it would have been a lot cheaper to use a different airline. Plus, it was by far the most uncomfortable airplane I have ever been on. No leg room, small seats that do not recline and have no cushion. Terrible experience!"
Cons: "Who charges for carry on bags? And why are the seat so small. I'll never fly with them again"
Cons: "the same as above"
Pros: "Evertytging ran very smoothly. Got loaded early and got to Denver early which is always nice when traveling with a 3 year old."
Cons: "Turbulence coming into Denver was a bit bumpy. Made my niece nervous but I understand is common in denver."
Pros: "The crew were very polite."
Cons: "I hated that the seats didn't recline at all. Luckily it was only a 2 hour flight."
Pros: "The chairs are spacious, the staff is really friendly the prices are cheap"
Cons: "Paying for a carry 40 EACH trip on i thought was a little too much also they dont have any tv on the plane, didnt have enough beverages when i asked them... Would i recommend them again? Maybe . You end up paying the same as if you were flying with jetblue and delta... So"
Pros: "I got there in one piece"
Cons: "This airline is terrible - the seats are supremely uncomfortable and they charge for everything - even to carry on a bag! I didn't know that before this trip, but I will never fly Frontier Airlines again"
Cons: "Seats did not recline."
Pros: "The crew was courteous and professional."
Cons: "After adding up all of the hidden fees with the "low cost" of the flight, it all came out to MORE than I would have paid if I had booked a flight with another carrier!. As ad DEPENDENT of an active duty military member, I NEVER have to pay for checked luggage, much less a carry on! Once I got over having to pay and additional $150 for luggage, I board the plane to find extremely uncomfortable seats with half of a tray table, all I could do was laugh. The joke was totally on me!!!! For a flight that was over 3 hours long, it was NOT WORTH ANY OF IT!!! I didn't do the research that I should have, and that is totally on me. Fool me once, but NEVER AGAIN."
Pros: "clean, OK leg room, nobody reclining in my lap. Seats can not recline but are comfortable as they are. On time, cheap & good service or what was there of it (not much)."
Cons: "Even during check in process any choice of seat will cost you extra. Even basic drink will cost you extra. So check the fees before you decide the ticket is cheap and add to the cost all that you might need, seat included unless you want the middle one in back next to toilets. Seat selection in my case added 10% to the cost of ticket. Brought my own food and glad of it since the cheapest thing was $2 drink and $3 bag of chips."
Cons: "When I checked in for my flight, the website said I would be three hours delayed. Later in the afternoon I just happened to check my flight status again and my flight time had been pushed forward causing me to rush out the door with less than one hour to make my flight. I barely made the flight but once I was seated we were delayed again. I did appreciate that we were given updates on why we were delayed however."
Pros: "Best price around. Very punctual - even left early."
Cons: "Careful about checking in on-line; don't get sucked in to extra fees for seats, carry-ons, etc. Also, there is nothing free on board - not even coffe or water."
Pros: "Not much"
Cons: "The lady at the counter was rude. The chairs where so bad I ended up with back pains for days. I undestand its a low fare airline but this airline takes it to the extreme."
Cons: "I was locked out of the first flight due to not having the ability to get a boarding pass via the internet. When I arrived, I used the kiosk to get a boarding pass. Was directed to the ticket agent who stated I was too late to get a boarding pas. I asked if there was room on the flight and was told there was a lot of room. This was 1/2 hour before the doors closed for this flight. The agent told be to go elsewhere and that if I were to get to Miami I needed to book through another airline. I found American had a flight that left half an hour later and booked it at an additional expense of $493.10 FYI: I did have flight insurance and was told it is no good and that basically I'm screwed. I hope someone reads this and compensates me for my added expense."
Pros: "The pilot stuck me as an upbeat, positive professional. I appreciated that he mentioned we were headed to the home of the Super Bowl Champion Denver Broncos. It made me smile."
Cons: "No negatives at all."
Pros: "The staff were great. Boarding was also fast"
Cons: "Had to pay for carry one, not comfortable"
Pros: "Very nice crew!"
Cons: "Delay from Miami to Atlanta"
Pros: "Only thing i liked is That we didnt crash"
Cons: "-$40 fee for personal bag that was slightly over regulation -one hour delay PLUS 2 hours stuck on runway in the airplane without access to water nor could we stand up out of our chairs for bathroom -finally when they were serving food and beverage only paying passengers had first access to food and water even if the crew had to walk all the way to the back and then back to the front to serve and charge them, it took about 45 minutes until they started serving water (of which the second cup of water they needed to charge for supposedly although we got "lucky" and they gave us a free second little glass of water)"
Pros: "Everything with the flight went pretty smoothly, no better or worse than I'd expect from any airline."
Cons: "Charges for everything. Even selecting a seat -- ANY seat -- cost additional money. Those charges were different coming and going. I couldn't plan for cost until after buying the tickets. The policies were not terribly clear when specifying what kind of carry-on bags would incur charges. So, rather than risk paying even more at the gate if my small bag constituted a carry-on, I just paid the extra money for a carry-on. As my father and his childhood friends used to say in their neighborhood games with special rules: Learn as you lose."
Pros: "Cheap tickets."
Cons: "You have to pay almost as much for your bags and seat selection as the tickets. Seats are hard as a rock and really jammed together."
Pros: "Customer service does not exist.i iwill never fly again with you or any of your affiliates. Don't bother w a response unless you're offering me a free flight. Good luck, you will need it if you want to remain in business, Sincerely, Lee Arroyo"
Cons: "honestly this airline is horrible. the employees are all rude and have an extremely large attitude. I've never felt so uncomfortable in my life. and also the seats are extremely hard and do not recline. i could usually deal with this but the attitude of all the employees really ruined my entire experience! i promise you even though this is a cheap air line pay a little extra because its worth it. i will never be flying frontier again."
Pros: "The plane was clean and on time"
Cons: "This was without a doubt the most uncomfortable plane anyone in our family has ever been on. Not to mention that the size of the trays was completely useless, in addition to chair is not reclining at all. And no legroom whatsoever. We felt nickeled and dime did every turn paying the highest fees for baggage of any airline we've ever traveled, on top of only being able to bring one carry-on, and having to pay for any kind of beverage or snack on the plane. The staff was neither friendly or rude, I would say ambivalent. I don't normally leave negative reviews – but I will avoid frontier in the future. ( I apologize for the typos – I have dictated this on my phone, and the system is not allowing me to correct them. )"
Pros: "Made it to my destination alive!"
Cons: "Extra cost after ticket purchase for seats both ways. Extra cost for any bags including carry-on. Extra cost for any food or drink item during flight-don't even get a cheap bag of peanuts for free!"
Cons: "Delay of two hours"
Pros: "A little bumpy, the plane was full. I almost don't make it to the airport on time. But everything else was good."
Cons: "1- solamente daban agua en un viaje de 5 horas 2-la comodidad terrible los acuentos parecian de bus de carretera ... Bueno el avion decia airbus pienso que esta aerolinia no esta capacitada de ningun modo para hacer viajes mas largo de 1 hora 3- de regreso las vegas miami nunca me ofrecieron ni agua 4-los acientos no se podian ni reclinar tan si quiera mi novio tiene los pies grandes y tuvo que ir doblado todo el tiempo ... Entre mucho mas no recomiendo esta aerolinia es barata pero lo barato sale caro gracias!!!!"
Pros: "Charge for food, overhead, and seat reservationa?!?!?!?! May as well be the same price as the rest and get the options! The planes were old and dirty as well! Had the crew walking the plane to offer the Frontier line of credit? WHAT POOR TASTE!!!!!Te policy for what is considered a carry-on bag is even MORE rediculous!"
Pros: "The base fares are decent and the crew is friendly."
Cons: "The seats are extremely uncomfortable and the airline has taken penny pinching to the extreme and it shows. The baggage fees are way too high."
Pros: "The crew was nice. Not their fault that the seats are uncomfortable and immovable, and that refreshments are not complementary."
Cons: "The airlines company's only concern is to cram as many people as possible into the smallest possible space. Horribly uncomfortable."
Pros: "My name is Yacouba, On the day of the flight I had to return a rental car in a city that I am not familiar with. Therefore, doing so took a little long than expected. I happened to miss the flight. At the checkin, instead of putting me on another flight, they told me that it was over that I had to rebook a new tickets to my own expense. I thought that was not fair enough from an airline."
Pros: "I have to admit that the seats were more comfortable than they looked. But I could not recline."
Cons: "The delays, several hours going to Atlanta and one hour coming back. It appears this is typical for Frontier. Also, $40.00 for the carry on. The deal I thought I had was not a deal. By the time I paid $80.00 round trip for two I could have taken a more convenient flight for the same money without paying for my carry on. I went with Frontier because I thought I was getting a deal. I felt nickled and dimed, pay for soft drinks??????? But the worse was the delays, with no explanation at all!"
Cons: "The staff who checked us in was rude. I asked to talk to supervisor about a concern and she totally ignored me. The frontier flights are so aweful, this is the last time our family will travel with them. Does frontier really believe that the customer doesn't have a choice? They treat customers so poorly that I can't wait for them to go out of business and let other airlines come on board"
Pros: "The take off and landing were smooth."
Cons: "Charged for everything under the sun, how disgusting. Decided to save money by checking bag, huge mistake. Touched down 30 min early, however, baggage was delayed 2 hrs."
Cons: "My flight was cancelled at the last minute forcing me to look for another flight and ending up buying a very, expensive, last minute ticket on United Airline. I could not accept the flight on December 31, 2015 due to many very important meetings. I hope that this will not happen again."
Cons: "My original flight from MIA to Las Vegas was cancelled 1-1/2 hours before takeoff. There was no reason provided by the CSRs. Their instructions on rebooking the flight were severely insufficient and led to much frustration. My 9 am flight had to rebooked to 5:20 pm. I spent all day at the airport and no reason whatsoever was provided. No meal vouchers were provided either. That was a terrible experience."
Pros: "Didn't die."
Cons: "Frontier now makes you pay for any bag you carry on or check on, meaning you need to add at least $70 to your round trip price. Then, keep I'm mind that you don't get to select a seat unless you pay another $20. When you finally do get on the plane after an hour delay and get your seat, you'll experience the most uncomfortable flight of your life in what can only be described as the equivalent of a folding plastic chair with fake leather glued to it. It doesn't recline, it has practically no padding, it has no head or neck support, the armrest is about 6" long and 1" wide to share with the overweight woman next to you, and the tray table is the size of an iPad mini. Whatever, brush it off and try to relax when they come by with your drink and pretzels, right? Wrong. Because the new Frontier Airlines has decided that they waste too much money on a cup of soda that must cost them a whopping 5 cents at the bulk rate they buy it in. You want that can of soda? $2 it is then. Bag of pretzels? $4 because f**k you, where the f**k else are you going to buy a snack at 34,000 feet in the air. To be perfectly fair, we arrived safe and sound, albeit late, and the people were friendly. That said, the measures Frontier has taken to inconvenience the customer just to make their ticket slightly cheaper is not worth it. I will not be returning. It's worth paying whatever the next best airline charges to avoid Frontier."
Cons: "After checking in the night before, we arrived at the gate only to be told the flight was overbooked. We watched for over 15 minutes, more than 10 people run to catch the flight with seconds to spare-only to be told we werent going to get the seats I booked a month in advance. We'll NEVER (almost) fly Frontier again. Only saving grace-a nice supervisor (Mandy) got us a refund plus some. Thank you Mandy."
Pros: "The good thing about my experience traveling with Frontier was safety, I don't care about hours waiting to depart as long as technicians staff gives the great light to get on board. Last and not forgotten is a non stop flight so to me al the compliance end up within 4 to 5 hours .The flight crew was very kind with the passengers."
Cons: "Carry on prices wasn't expected at all, snacks are very limited, seats couldn't lean back. Had this experience by been delayed for 4 hours because technical problems and didn't have the nerve to apply a discount or refund on the trip . Some passengers were upset and concerned about connection flights."
Cons: "Our flight was delayed a hour originally, then once to the hour, delayed aborted 3 hours and so on until it was eventual delayed 7 hours. When a southwest flight going to the airport as us schedule for a original take off about 10 mins apart left four hours before our flight.. Does not make since to me. I was unpleased with one of the flight attendants and her slight bit of attitude it seemed.. There was a open row and my friend and I traveling together just asked to sit there together since no one was in the isle at all.. After sitting in a small airport waiting for a flight for 7 hours I would have expected more welcoming service.. I will most likely not chose to fly with your company again..thank you Ashley Hietbrink firstname.lastname@example.org"
Pros: "The attendants handled the weather delay well, with patience, understanding and helpfulness."
Cons: "Weather delay for 7 hours. Had to pay $13 for my coach seat and $40 for my carry-on. Had to pay for all snacks except water. Very, very poor rating on all of the above. Frontier will now become my last choice."
Cons: "Planes are like buses. Don't fit a 5-6 hours flight No WiFi No leg room even when I paid for better seat Plastic seats like a cheap bus from the 1980"
Cons: "Flight was 4 hours late!! Just showing up on time would have made it better."
Pros: "It got me where I wanted to go safely."
Cons: "Flight attendants were not friendly, boarderline rude and sarcastic. Only saw smiles when we were deboarding. Seats are narrow and uncomfortable. Snacks/drinks are very expensive"
Pros: "Certain staff were friendly and helpful"
Cons: "This was my first flight with Dpirit Airlines and I was greatly dissatisfied. Here's why: 1. Not easy to pay for baggage online; complicated and time consuming. 2. Not clear when I purchased ticket that I would need to pay for carry on as well as checked, this felt sneaky and dishonest. Be open about charges. 3. Was not given a a boarding pass for second portion of my flight. 4. Seats don't lean back so was not able to rest very well. 5. Bright floresecent lights inside plane unpleasant and also made it difficult to rest. 6. Certain staff were short and unfriendly."
Pros: "I loved the crew. They made the trip better"
Cons: "I hated the boarding! We were 45 mins early and they made us take our luggage with us, and then made me throw out everything that was 3.4 oz because the luggage was “already taken” to the plane. I will NEVER fly with Spirit again."
Pros: "Helpful with wheelchair, On time..staff on flight good ,staff at checking in rude"
Cons: "Really ?!!!not only have to pay for carry on but then get whacked with 3$ soda and no peanuts....bs"
Pros: "The flight boarded and left on time... We landed ahead of schedule."
Cons: "I didn’t like the added fee for a seat. Seats should be included in the fare.... I have never heard of that before in my life."
Pros: "The fare was maybe a couple of dollars cheaper than other airlines but"
Cons: "Your baggage fees are ridicules, your airline charges for carry-ons and if you don't do it on line, you pay more at the counter, but if you don't pay at the counter, you pay even a higher fees at the other end. So unfair!!!! I won't be flying this airline any more..........."
Pros: "Friendly funny staff . No issues!"
Cons: "They closed the gate early and 30 of us were unable to get our flight to Orlando. Because we "missed" the flight, they also cancelled our return and kept the money. Crooks!"
Pros: "We got to the destination safely."
Cons: "Reason's why I rated each category poor: Overall - see below categories Boarding - We were told that our bags did not count as personal items, and we had to either pay $130 to carry on two bags or throw them away. Basically, "Have a nice trip, let me start by robbing you." Crew - During the flight, I used the on-flight lavatory. As is normal in most flights, there's no space between the last row of passengers and the mini-room at the back of the plane. To keep from putting my rear in another passenger's face, I stepped into the mini-room until the stewardess commanded that I wait behind the "silver line." Sorry other passenger. At the least be courteous about your command with me and/or the passenger who had to sit in the rear (pun intended). Comfort - No seat back storage, and the flight was as cold as is bearable for the average person. Food & Entertainment - None available. Upon asking for water, we were instead offered ice."
Pros: "Cheap cheap cheap"
Cons: "Spirit is ranked America's most hated airline for a reason and that reason I discovered on my last trip. I believe its the most deceptive airline ever. After paying almost $200 for a midweek round trip from Fort Lauderdale to Orlando I also had to pay $55.00 for HAND luggage in one direction. To make matters worse I join their $9 club thinking I would save on my luggage on the return I then had to pay $57.00 for the same hand luggage on the return. After that experience I decide to return to Ft' Lauderdale on the morning flight instead of the evening flight I was booked on. After several calls to their reservation department and 4 persons later I had to paid apprx $120.00 for a SAME DAY change. What was funny is that when I got on the aircraft it had no more than 50 persons on it. So what started out as a quick cheap business trip was now well over $400 and counting . It gets better, thirsty from all the up selling along the way and no way to get a glass of water Spirit then charged me $3.00 for a small bottle of water. I decide to keep my thirst. NOT ANOTHER RED CENT SPIRIT!! BY FAR THE WORSE AIRLINE EVER"
Cons: "flight was delayed seat was terrible terrible airline"
Cons: "The customer service rep would not print my boarding pass. She would not get the manager when requested. She covered her tag so I could not see her name. At one point she jumped from behind the counter to steal my phone."
Pros: "Flight was delayed but passengers were kept well informed by the ticket agents and they kept the lines moving, even when the computers went down, I was very impressed by their calm and professional demeanor. In flight crew polite and efficient."
Cons: "Carry on baggage fee was more than I paid when I bought the small suitcase, no good, would consider another airline because of this, also small seats for petite people."
Pros: "The flight take off was delayed only briefly, but it arrived on time. The time for departure was very convenient for us."
Cons: "My 16 month old granddaughter's car seat and stroller was supposed to be delivered at the gait, but instead was delivered at the baggage claim area. The car seat was soaking wet and we had to use her blanket and some other clothing to make it partially suitable for her sit in her car seat. We fly 2-4 times a year on different airlines and with the pre-check status we are able to get through security rather quickly. In the absence of pre-check (because Spirit airlines does not have that facility) we were in the security check line for a long time. Our grand- daughter was upset and crying. Fortunately, eventually someone from the security department came to our assistance and expedited her and her parents' clearance"
Pros: "Nothing this was awful"
Cons: "The fact that this was the only flight for the day, and with over 30 people checked in but not boarded they tried to close the doors and leave. Airport was packed and people had hard time making it to gate. Had to convince them to open back up"
Cons: "I paid $100 dollars for my flight to Orlando with Spirit and I paid $100 for my flight home with Delta. Delta didn't charge me $45 dollars to CARRY ON one bag- and they sent my ticket (for free) to my cell phone. Spirit has so many ludicrous hidden fees- $45 to CARRY ON a bag? That is beyond stupid- and $5 if you don't have access to a printer in order to obtain your boarding pass? I'll never fly spirit again."
Pros: "I like that things were organized ,cleam and in overall it went well"
Cons: "my friends and I did not like one of the ladies at the counter desk because after paying for our surfboard bags 100 USD each bag she claimed that I had to pay another extra 50 for overweight. My friend had to show her the airline's online statement for her to beleive her own companys policy on surfbags.Eventually she suposedly recredited my account. But she did not cos she did not even give me a receipt for it,. You know? We needed to board the plane not hang at the counter desk. She did not even apologize for her wrong doing. Besides her attitude, everyone else was great and things went fine. I also think that if the sits on plane were more comfy more people would fly through this airline."
Pros: "great staff"
Cons: "no water without paying"
Cons: "I was flying to Florida to spend some time with my father that was just diagnosed with cancer and the flight was cancelled and we had to rebook on another airline. That made is get in 6 hours later than we would have which caused me to lose those 6 hours with my father. Not happy. I have a return flight with Spirit but that will be my one and only flight with you now."
Pros: "Nothing stood out above & beyond any other airline."
Cons: "Flight was delayed 2 hours. Wasn't aware of the nickel & diming on top of the fare for seating & luggage. This is my first & last flight with Spirit."
Pros: "Staff were friendly and helpful."
Cons: "I still don't like the high baggage fees that add a lot to the ticket price."
Pros: "cheaper airfare"
Cons: "late schedule, delayed flight"
Cons: "Customer service reps didn't help with update info; baggage pricing very confusing"
Pros: "The flight was great. It was one of the smoothest flights I've been on in a long time, so kudos to the pilots! Also, it was fun to see the pilot come out and show some humor before the flight. I also really lucked out with the seating! I did random assignment and got a center seat, but it was in the 2nd row and I had soooo much leg room. Woohoo!"
Cons: "The insane carry on bag rates. $100 at the gate, $45 at check in online, $55 at kiosk check in. Free personal bag but that's it."
Pros: "Im thinking."
Cons: "Paying for carry on luggage $55.00 for less than a hour flight!! If u fo not pay ahead of time the cost goes up to $100.00!!! At the gate."
Pros: "Associates very nice"
Cons: "I was charge an extra $55 for my carry because I had a purse. That is highway robbery. She allowed my sister to place her purse in her carry on but said nothing to me."
Pros: "$52 for a checked bag and paying for drinks.... Way to go America."
Pros: "I liked that it was an uneventful smooth ride."
Cons: "1) No leg room. I am 5'10 tall and my knees were touching the sit in front of me. 2) Seats do not recline. Try taking a nap here. There is just not enough space to relax 3) Ticket seems to be cheap but then you have to add seat selection $, carry on bags $, seat selection for your return flight $, carry on bag for your return flight $, soft drinks $, snacks $. You end up paying more than Jet blue which has great leg room, in flight entertainment, free soft drinks. 3) Boarding was a mess."
Pros: "Had low expectations given reviews I had read but was an uneventful experience. Flight was on time, easy boarding, no problems. Paid more for the big front seat which did seem to provide significantly more room than general seating."
Cons: "The whole flight was a mess the flight attendant was horrible the plane was delayed by 4 hours they told us we should be grateful for free drinks and making it home I never want to fly with spirit again"
Pros: "No frills, good price for direct flight. Expensive luggage fee even for carry on."
Cons: "Being stuck on the plane for an hour and a half waiting for an open gate. I can't afford to have unreliable service."
Pros: "On time - Surprising for Spirirt"
Cons: "Seats too tight. Cannot fly spirit if you are 6' plus."
Pros: "The flight got me home"
Cons: "Cost $250 for a delayed flight. Sat on the runway for about 30 minutes before I could get off the plane at my destination."
Cons: "My luggage is lost and they act like this is normal. The airlines charge more for a carry on to force you to check your bags. Then they are careless and loose it. And it's not a big deal to them. sad sad sad!!!"
Cons: "They charged me $52 for a bag. Cause I had two, and they only allow one free per passenger. No food, snack or drinks... Not even water...only if you pay for. The seat on the planes doesn't reclined. No TV monitor on plane. At the end I finished paying more for the ticket that on the others airlines...this was my first time on Spirit and definitely the last."
Cons: "Waiting on the tarmac for over an hour and 45 minutes after landing and having to pay $45 for a carry-on bag [I purchased this online, when it was supposed to be cheapest] (I know its spirit, totally accept paying for a carry-on / checked bag but $45 seems VERY excessive)"
Pros: "I liked nothing on this airline. First and last time I ever flight with Spirit Airline."
Cons: "Everything is a nightmare. Not even a F... number you can call and speak with a real person. Spirit charges for everything and the crew are inept. A Spirit Airline crew member asked me to change my seat, so she can put a family together. I moved requesting nothing in exchanged and I sat where she told me to seat. A few minutes later another crew member rudely accused me of changing seat, took me out of the plane while she finds me another seat and the crew member that caused the confusion was nowhere to be found. I strongly suggest DON'T FLY WITH SPIRIT AIRLINE. AND FOR THE CEO OF SPIRIT AIRLINE " TREAT CUSTOMERS LIKE YOU LIKE TO BE TREATED."
Pros: "Simple, efficient, clean, helpful."
Cons: "not cheap if includes all fees Spirit airline comes up with. This really is annoying."
Cons: "Nobody in the airline care about you or your needs..."
Pros: "The flight was on time & bordered orderly but having to pay for EVERYTHING extra on the flight is the opposite of a cheap flight & probably ends up costing more. From something as simple as checking in online to a bag of peanuts in flight, there's a fee."
Pros: "Flight Attendant Marcia Shahab was outstanding!"
Cons: "Small seats, had to pay for everything, not upfront about extra seats, delayed flight, sat on runway for 30 minutes on my return flight after landing"
Pros: "pretty much what i expected. : ))"
Pros: "Security was well organizad. Boarding was quick and flight left right on time!!"
Pros: "My first time flying a low cost carrier, I was impressed. I hope Spirit realize those planes won't stay new forever and need to maintain the interiors to keep that new look. The staff in general were courteous and competent I would fly them again."