Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Yuma
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Scores according to KAYAK customer reviews
Pros: "Window seat"
Pros: "Trip. Was pleasant and uneventable."
Cons: "Having to take luggage with you everywhere. Would love to check baggage but can't afford..."
Pros: "All was well"
Pros: "It was comfortable clean pleasant and well priced"
Cons: "noise of the engines but you can't fly with out them"
Pros: "not crowded"
Cons: "almost 3 hrs late"
Pros: "Very helpful and accommodating for my broken hip."
Cons: "It was supposed to take off at 6am. It didn't take off till 11."
Pros: "Liked the overall experience"
Cons: "The landing was a little bumpy and bad"
Pros: "Checking in was very confusing and cumbersome, but that may be a Portland Airport issue rather than the airline."
Pros: "didn't crash"
Cons: "sat in a middle seat"
Pros: "The chardany was wonderful. Also easy boarding process."
Pros: "The ability to get to Montana in 3 1/2 hours. The only reason I fly squashed in a tin can."
Cons: "Being squashed in a tin can and not being able to recline. I never feel my comfort is any kind of a goal by an airline. Only one goal for the airline. Profit. Can't even say safety is a high priority because how the heck can you get out of a plane when there's no space to walk. Passengers need more space not less. But can't do that it'd lower your profit."
Pros: "Price, efficiency, safety."
Cons: "Cost of movies was expensive."
Pros: "Nice selection of beverages. Food choices, not so much."
Pros: "Everyone was very friendly and helpful."
Pros: "Prompt. Very friendly"
Cons: "they lost my luggage"
Cons: "Way too hot on the airplane on the ground, in the air, and on landing. I think the AC was broken, but no explanation given or accommodation made."
Cons: "Mechanical problems"
Pros: "Best staff, rivals Hawaiian. Arrived 7 min early."
Cons: "Hour delay"
Pros: "My stewardess was amazing!"
Pros: "Same as anove"
Cons: "Same as above"
Pros: "I liked the choices of food and the movies!"
Cons: "I thought it took too long to get the laptops out. I didn't finish my movie."
Pros: "Fast, friendly, convenient"
Pros: "Alaska Airlines is the best."
Pros: "Staff courteous and assisted father with wheelchair. staff assisted others with needs as well."
Cons: "part of leg space is used up by the airplane. Guess you can't really change that, but it was uncomfortable"
Pros: "Alaska is one of the best!"
Pros: "Great way to quickly get from Portland to Boise."
Pros: "All other airlines should take lessons from Alaska Airlines!!"
Cons: "Nothing, everything was perfect. Thank you Alaska Airlines. We'll use them again in the future."
Pros: "Love that my bag was check through to NAN and didn't have to offload in LAX."
Pros: "Alaska has the fastest baggage handlers in the business. The bags were already at the baggage claim."
Pros: "Free streamed shows"
Cons: "Internet access isn't free"
Cons: "Still haven't received email from Alaska with voucher for bag that was damaged on the DCA-PDX leg. Alaska PDX supervisor stated it would arrive within 24 hours, which was on 8/12/16."
Pros: "Everything except baggage delivery at Washington Dulles."
Cons: "The plane arrived at 5:38 PM. The first bag was delivered to carousel 10 at 6:08 PM. They were still coming off the belt at 6:13 PM when my bag was delivered. The airline touts its 20 minute baggage delivery guarantee. To claim the guarantee, a person has to find an airline employee. At 6:08 PM, the door to the Alaska baggage claim was locked and no airline employee was in sight."
Cons: "Charging for food is lame."
Pros: "Not a frequent flyer, but noticed the new interior of the plane. Nice lighting, new seat design which gave relatively good comfortable support for a plane seat."
Cons: "Kicked out of boarding due to nose bleed. Didn't matter that it stopped before the last person boarded. Had to fend for ourselves and find a hotel room at 7pm on a Friday night with zero help from Alaska. The attitude of the agents at boarding was at best apathetic and rude for one in particular."
Pros: "Had no issues with flying with this airline, everything went well!"
Pros: "I got free checked luggage since I'm active duty military what's more is the employee where I checked in my luggage at upgraded me for free because of it. The only airline that has done that. That definitely makes me more likely to fly Alaska again. Charging ports that fit many different chargers were nice too."
Cons: "It was the worst travel experience of my life."
Cons: "Old, rickety plane."
Pros: "The free glass of wine was a nice touch!"
Pros: "Good staff"
Cons: "Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed."
Pros: "Enough leg and seat space for coach. Timely, easy boarding, clean airplane."
Cons: "Entertainment screens (though good selection for iPhone entertainment) , ability to charge phone."
Cons: "Decaf tea"
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
Pros: "Being relatively on-time was nice for a change."
Cons: "Seats are tight / uncomfortable. Crew could be better at spotting intoxicated passengers and not continuing to serve them."
Pros: "The crew did a great job."
Cons: "Seating is very uncomfortable."
Pros: "Arrived early with great service which is most important when flying."
Cons: "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."
Pros: "The seat was cormfortable and the entertainment was dope!"
Cons: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"
Cons: "Bigger seat"
Pros: "The most cramped seats ever"
Pros: "The free movie"
Cons: "Had to take shuttle to other side of airport which took over an hour. Very very poor experience. Also, Seats had no room pull down table."
Cons: "The flight crew from PDX to CLT were not very customer service friendly. I was quite underimpressed."
Pros: "Everything was ok."
Cons: "very little service"
Pros: "Seats were comfortable, but stiff"
Cons: "Plane was way too hot inside and no eye masks or earplugs were handed out afaik. There was no beverage service, but this may have been due to turbulence."
Pros: "The crew was nice and so was the American Airlines customer service office in Phoenix"
Cons: "I didn’t like the male and female check in people in Portland. They sat there and watched me for an hour not telling me I could not use cash to check in my luggage at the gate after they told me it was double the amount to check it in at the gate. The sight u use on the boarding pass u download on the phone is not clear. It says baggage fee +$25.00. I thought it was 25.00 till the women in Phoenix showed me the + sign. She said “it is confusing”. I did not buy the ticket because it was for an unexpected funeral of my sister. My other sister did so I didn’t see all the stuff from Travelocity. After telling me it would be $50.00 the check in male and female at the gate saw me sitting there for an hour and never told me I couldn’t pay cash. By the time it was boarding time if a nice woman did not offer to use her credit card and I have her the $50 cash I would have missed my flight. The manager at the gate in Portland even told me I would miss my flight. The two check in staff at the gate said “well we didn’t know you only had cash” and they weren’t even concerned that I was going to miss my flight. It would of been nice of them to tell me this when I sat there for an hour after they told me They we’re doubling the price. I would of had time to go back through security, only pay $25.00 and the other nice passenger would have not had to use her credit card. Very rude and poor service especially after a sad occasion of burying your sister!"
Cons: "Seats are really uncomfortable. My lower back hurt by arrival time."
Pros: "Quick boarding"
Cons: "Flight attendant was very brash. Guy next to me smelled like an ashtray which made everything worse."
Cons: "Flights from PDX to BOS cancelled. Rerouted to PHX. All flights out of BOS, DC, Philly cancelled. I missed my Habitat for Humanity trip, not getting any refunds on flights or hotels. Out thousands and no one is helping me."
Pros: "A nice uneventful trip"
Pros: "TSA PRE√ went fast and easy."
Cons: "Seats are miserable to try to sleep on an overnighter."
Cons: "Seats smaller than before."
Pros: "Flight was one time. Flight crew was also polite and attentive."
Cons: "Plane was more cramped than the flight to Portland, even though both planes were 737's."
Pros: "Overall solid flight"
Pros: "Nice flight once we finally boarded!"
Cons: "Flight was late causing me to run for my connecting international flight in LAX."
Pros: "Entertainment Captain Food"
Pros: "Nice clean plane prompt w drinks and food great attendants"
Cons: "Nothing. All was excellent"
Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"
Pros: "Once in the air things went well."
Cons: "We spent more time on the tarmac than in the air. The plane was unusually noisy on landing. There was little room"
Pros: "The movies were great. Staff wonderful, accommodating."
Cons: "I absolutely hated the flight from pdx to Minnesota. Plane felt unsafe, smelly & generally scary."
Pros: "Very efficient crew. Pleasant enough"
Cons: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"
Cons: "Holding pattern over Dallas for 45 minutes."
Pros: "The in flight entertainment was perfect, new, and relevant. I also had an empty seat between myself and another passenger so my legs weren't as cramped."
Pros: "Ticket agents at all airports were helpful and very considerate."
Cons: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."
Cons: "Due to mechanical issues our 8am flight kept getting delayed in 30 minute increments until around 9:45 when the front desk attendants told us the necessary part had to be driven from Seattle and wouldn't be available until noon, and that their was no certainty the part would work, and that we should make other arrangements. So we did, but their earliest we could get us into Chicago was 9:30pm (original arrival was 2pm). We booked the arrangements only to find out that our original flight took off at 10:55 and American didn't even attempt to contact us. The cherry on top was that our flight (which was indirect through SFO) got delayed and we're now going to miss our connection in SFO. So currently looking at 10:30pm arrival in Chicago."
Pros: "Friendly staff ice landong"
Cons: "No leg room & I am only 5'6' & slim."
Pros: "Entertainment and great beverage options"
Pros: "Comfort, convienience. Great service. Will fly again."
Pros: "The switch up w amaerican air Can't find flight for check in no one is on the phone over night. Finally figured out the prob. Did like amer air And all the shuttling. Chaos"
Pros: "Comfortable seats"
Cons: "Lack of entertainment and no free WiFi. Also food choice was not the greatest"
Cons: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"
Pros: "Pretty comfortable"
Cons: "Ticket agent would not let me pay for up grade was first flight for me to fly with my wife she sat in first class while I was at the back of the plane!! And there was a seat available for me in first class he just wouldn't let me have it I would not recommend American to any one"
Cons: "Numerous delays and disappointments. Two delays before boarding. Another long delay after boarding waiting for paperwork to be completed. Long taxi period. Waited over half hour for baggage claim conveyor to start rolling."
Pros: "The in flight attendants were very helpful. They never got upset with anyone when I got walked passed my seat while boarding and had traffic backed up while boarding.Such a pleasant flight. I would rather fly American Airlines than spirit, United."
Cons: "The only thing I can say I didn't like was the vents did not blow the air condition hard enough. .."
Cons: "Flight was delayed"
Pros: "The flight, attendants, timeliness"
Cons: "Unable to check in unless paying extra for only available seats. At DFW was scolded for nit checkibg in sooner and was assigned "the last seat" because of overbooking. Same today trying to check in JAN to DFW. Must pay extra or wait untill get to airport.Reserved months ago. Assign seat upon reservation!"
Airlines flying from Oregon to Yuma have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Yuma
Masks required on board, masks provided on flights from Oregon to Yuma
Social distancing seating
Middle seats unavailable to book on flights from Oregon to Yuma
Testing for antibodies, testing for symptoms for flights from Oregon to Yuma
Waiving of change fees. Search flexible flights from Oregon to Yuma