Find Cheap Flights from Orlando to Cleveland Hopkins Intl (MCO - CLE)

The flight arrived on time

Our granddaughter's stroller and car seat were not available to us at the gait and we were directed to collect it at the baggage claim area. These two pieces had not arrived in the baggage claim area as well. Therefore, we contacted the airline representative in the lost baggage office. We spent close next two hours trying to locate the missing pieces to no success. We were provided a substitute car seat for her and as we were a minute from our destination in Solon, we received a phone call that those missing pieces were located (we don't know where in the airport) and delivered a couple of hours later. It just speaks to the incompetence of the Spirit airlines staff. I do not think that we shall again fly Spirit in the near future, nor shall we recommend it to other family members or friends.

Friendly and helpful crew

I paid extra for the extended seat which was great and also due to the fact that I had the row to myself. I have sat in regular seats and they are VERY VERY short and uncomfortable

Great price from Orlando

Seats were very uncomfortable and did not recline. Only a 1:45 long flight. Anything longer would have been torture.

convenient flight times; on time statuses. although it may be somewhat unrelated, I loved booking my first time thru Kayak as another option/adjunct else I probably would not have flown Frontier!

I know it's won't be viewed seriously but I hear a lot of people gripe about it -- no free snacks and beverage.

The flight was good. The crew was nice. Direct flight to Orlando.

No entertainment. Seats could be a little more comfortable. Have to pay for drinks or snacks, even water.

Cheap

They cancelled the flight with 15min before boarding notice. Did not get to destination.

Nothing.

The staff was atrocious, the time management was the worst I have ever had expierenced while flying. The staff on the plane was moseying along. I understand they have to be there but after a 7 hour delay we would've liked to see some ambition in getting us home. I could not have been more dissapointed. I should've paid the few extra bucks for a better company.

Once we started boarding and were on the plane all personnel were very accommodating and got us to our destination quickly.

The amount of delays. The departure and arrival times was a major reason I flew with Frontier to begin with, so without that I have little incentive to fly with Frontier in the future. At the check-in counter it seemed unorganized. The automated check-in machines were not working properly and customers were not helped in an orderly line when I had to check-in at the counter.

Nothing

Had to pay $52 to check bag

On time departure and arrival

Would like to know why we did not have seats we asked for after paying extra for that choice. Also, during the boarding process, the attendant was not loud enough and people began boarding out of zones. Very unorganized.

Frontier has always been clean , efficient, and friendly.

What we NOW do not like is how they nickel and dime you to death. We paid for our ticket--good price. Then, suddenly we discovered we had to "pay for the seat." So, what was the ticket for? If we didn't, would we have to stand in the aisle? How ridiculous! And then, we discovered that we not only had to pay for our luggage, but now we have to pay for carry ons also. What started out being a great price went up exponentially very quickly. $110 more dollars for the luggage and carryons...$36 more for "seats"... so a round trip ticket was then $220 more and then $72 more on top of that. Gone was the good price and here was a feeling of being "had" by once was a good deal airline. It is a shame and a sham. We are not happy.

The ride was great. there was no food or entertainment, art least worth paying for.

I bought a ticket when I went to select a seat only ones left I had to pay moe for. what did I get from a ticket, nothing!

This is the 4th time we've flown Spirit and our 4th great experience. All the flights we've taken have left on time and arrived on time. This flight actually arrived 15 minutes earlier than predicted. What I truly appreciated was the Pilot letting us know it was going to be bumpy and why, and what he was going to do to try and minimize the inconvenience. An added bonus, a genuinely funny stewardess explaining the safety features. It's one of the few times I actually listened to the instructions carefully. She was applauded at the end - well done! I fly Spirit to get safely from point A to B and I don't mind at all paying for the extras - that way I get what I want, not what someone else thinks I should have.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class