Cons: "Seemed short staffed. I was assisting my aunt who is wheel chair bound and they didn't seem to have enough staff."
Cons: "Lo que encontré caro fue que una mochila de mano me la cobraron en 50 dolares, lo que te ahorras en el pasaje como quien dice te lo cobran en una mochila de mano! En lo demas esta todo bien!"
Cons: "No tv no free food or drink and very tight space and for extra room is paying for actual extra legs"
Pros: "enough space to move around"
Cons: "I dislike that once I got to the airport in Cleveland before boarding schools go to Orlando they charge me $45 for a suitcase that if I would have painted with my ticket it would have been $25 and that's what it told me I had to pay at the airport if I wasn't going to pay it with my ticket it was only $25 not $45 so they charge me $45 and then when I went to board the plane to go in they tried to charge me $45 for a backpack that fits under the seat and wasn't a carry on then they charge like $3 for a can of soda I don't think I'll ever recommend Frontier to anyone or I would never travel again with them that is ridiculous being a disabled person and being taken advantage of is unacceptable"
Pros: "nothing. Only purchased on this airline because there was a direct flight"
Cons: "Website indicated online baggage fee of $30 but when checked in was charged $35 All beverages had to be purchased including water"
Pros: "It got me where I wanted to go."
Cons: "Frontier has a nice cost up front, but the bag charges and seat charges are excessive and gratuitous. I would have much preferred a greater cost up front, as it was still cheaper than the competition in the long run. I also hate their seats."
Pros: "Excellent price and an overall smooth process. The Frontier app has gotten a lot better and I'd like to continue seeing improvements."
Cons: "For the price you can't really complain, but it'd be nice if pretzels were handed out for free and maybe have a few magazines in the seat backs. A few small improvements would go a long way."
Pros: "Quick boarding"
Cons: "The flight was 3 hours late. Not all members of my reservation were in the same boarding group"
Pros: "Orlando boarding was a nightmare. Lines where long for frontier check in. Waited 2&1/2 hrs. For check in and still over 100 people in line in front of us. Finally they called our flight and we got to jump ahead of 100 people then run through tsa and board. On the way home our plane was late. Food was expensive. Seats where crowded and unless I paid extra my husband could not get handicap seating."
Cons: "I was told I could get another flight after Christmas. Since I work Christmas eve and day .. that is impossible. Why do you have to come up with the money to get another flight when it is their fault? Reimbursement doesn't help when you don't have the initial money to put out."
Cons: "Hire people who aren’t condescending and stop nickel and diming people."
Cons: "We sat on the plane for a (scheduled) hour before take-off. What gives?!"
Pros: "I loved the crew. They made the trip better"
Cons: "I hated the boarding! We were 45 mins early and they made us take our luggage with us, and then made me throw out everything that was 3.4 oz because the luggage was “already taken” to the plane. I will NEVER fly with Spirit again."
Pros: "Nothing, they are not offering Non stop flights from Cle to Msyin the morning any longer"
Cons: "They lost my Luggage, and just wanted to write up a claim instead of actually looking for it and tracking it down"
Pros: "The flight was on time and boarding was effficient."
Cons: "Seats are not comfortable (plastic, no reclining possible), they charge $3.00 for water! They add for carry-on. Staff is loud and makes announcements for selling Spirit products over the loudspeaker. Impossible to sleep. My worst flight ever in terms of comfort."
Pros: "It was a no frills flight, but it was a good no frills flight"
Pros: "Nice flight attendant keep the passengers smiling."
Cons: "Uncomfortable seats, having to pay for carry on and seats. Suggestion, change your marketing strategy or your days are counted."
Pros: "The seats were roomy enough to accomodate 3 statuesque women"
Cons: "The additional cost to fly. $52 for lugguage is ridiculous. The seats while roomy were uncomfortable"
Pros: "The crew was nicer on this flight. They made more of an effort and the temp was much more comfortable."
Cons: "Flights were delayed and over booked, I didn't have a seat and couldn't make my final destination. Had to pay 400 to book another flight with another airline."