$488 Find Cheap Flights from Palermo to Miami

Wonderful! Everyone very helpful and kind. Returning flight was cancelled but rebooking was easy.

The seats are very tight and uncomfortable. The recline position did not work.

Flight was on time, there were no issues. It was also direct to SFO. For an international flight, I call that a win.

Flight was on time and pretty standard. No Hiccups. I have no complaints, which is a lot to say about a 12 hour flight.

On both sides of my itinerary, the planes were old, the seats did not work, the seats were filthy, and the crew were unfriendly

A lady with a smelly dog sat next to me

It was bad experience . I was about to lose my flight . The airline announced the gate very late , an hour before the flight , and you need to rush to find the gate in a big airport . The flight is a long flight and the food is poor . I difintelely not taking this airplane again

It was Ok for Business class considering we paid almost $10K for two seats. Disappointing part was the $640 (RT) to reserve the seats prior to departure unlike other airlines that is complementary when buying business class seats. Would I use ITA to go to Europe on my next trip -NO.

Top notch re cleanliness, comfort, operational. Attendants attentive, cheerful, courteous and professional. An unusually high-grade experience all around.

The staff was very good, the only thing was the air conditioning wasn't working during the boarding process so it was very hot inside the plane until we got airborne. The food wasn't great, the chicken was dry and hard to cut, the ravioli was ok and the little pizza pocket thing was pretty bad. Other than that is was a good flight all around