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Italy to Miami Flight Information

Flights Arrive in Miami
Flights Depart from Italy
Flight Price $321
Airlines Air Italy, Air Europa, British Airways, Finnair, KLM, Lufthansa, Delta, SWISS, Austrian Airlines, TAP AIR PORTUGAL, Royal Air Maroc, Aeroflot

Book cheap flights from Italy to Miami (round-trip)

Airports
Origin
Turin
$367
only
$367
Bologna
$437
only
$437
Rome
$332
only
$332
Milan
$321
only
$321
$341
only
$341
Florence
$422
only
$422
Venice
$464
only
$464
Destination
Miami
$321
only
$321
Wed, Jan 30
MXP
Milan Malpensa
MIA
Miami
11h 15m
Wed, Feb 6
MIA
Miami
MXP
Milan Malpensa
9h 10m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4 reviews
Boarding
6.6
Comfort
6.6
Crew
7.4
Entertainment
5.8
Food
6.4
MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

JFK
MXP
Mediocre 2.6

Pros: Staff was pleasant, although not informative. Food was ok. Otherwise, pretty weak experience overall.

Cons: Flight was massively delayed and communication about why was terrible.

NAP
MXP
Mediocre 2.0

Cons: This is the worst airline I’ve ever flown. Very disorganized and extremely frustrating. It took me 1 1/2 hours to check in at the ticket desk. I will never fly with this airline again.

JFK
MXP
Excellent 8.6

Pros: I loved the blankets, pillow, and food. I also loved the selection of movies and shows to watch!

Cons: I did t like how small the seats were and I also didnt like the lack of communication. I was told my bags were going straight to my destination and in fact they came to my lay over.

MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

Sat, May 4
FCO
Rome Fiumicino
MIA
Miami
14h 15m
Tue, May 14
MIA
Miami
FCO
Rome Fiumicino
12h 15m
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,660 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
MAD
MIA
Good 6.0

Cons: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

MAD
MIA
Mediocre 2.0

Pros: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

BCN
MAD
Excellent 10.0

Pros: All

MIA
MAD
Okay 5.3

Pros: Safe TO and landing.

Cons: Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

TFN
MAD
Good 6.6

Pros: Crew very pleasant and professional. Priority boarding worked very well

Cons: Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle.

Mon, Jan 21
LIN
Milan Linate
MIA
Miami
15h 35m
Wed, Jan 30
MIA
Miami
LIN
Milan Linate
12h 30m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 4
LIN
Milan Linate
MIA
Miami
13h 50m
Wed, Mar 13
MIA
Miami
LIN
Milan Linate
13h 05m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,552 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LGW
VCE
Okay 4.0

Pros: Crew was ok

Cons: 50 euros charged to checked one suitcase. Book flight online was not clear that there was extra charge for checked suitcases. The airport personnel said that he had to manage weight. The flight was not full and only a few suitcases on the belt at arrival... Will not fly with this airline again.

JNB
LHR
Excellent 8.0

Pros: More legroom than other aircraft, plentiful IFE (in-flight entertainment), and a USB charging point in the seat back near the video screen. Decent food and wine, great crew.

Cons: We departed the terminal for takeoff but a passenger had a medical emergency requiring a return to the gate and off-loading along with finding the passenger’s baggage down below. Not the airline’s fault, of course, but maybe passengers should carefully consider their health before embarking on an 11.5 hour flight from one continent to another.

LHR
ATH
Okay 4.3

Cons: You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given.

VCE
LGW
Mediocre 3.6

Cons: Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits.

TLV
LHR
Okay 4.3

Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Wed, Dec 5
MXP
Milan Malpensa
MIA
Miami
11h 20m
Wed, Dec 12
MIA
Miami
MXP
Milan Malpensa
9h 30m
Trip: 8 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 3 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Good 7.6

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

LHR
HEL
Excellent 8.0

Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Cons: The plane is not comfortable, but the flight is very short. It balances out.

ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

HEL
SIN
Excellent 8.0

Pros: Flight attendants are polite

Sun, Jan 27
MXP
Milan Malpensa
MIA
Miami
13h 45m
Sat, Feb 2
MIA
Miami
MXP
Milan Malpensa
32h 55m
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,452 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.5
AMS
IAH
Excellent 8.0

Pros: Very friendly and helpful crew.

LAX
AMS
Good 6.6

Pros: The staff tried to help me when it was evident we would not arrive on time

Cons: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

AMS
MSP
Excellent 10.0

Pros: Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times.

Cons: Except for the man next to me - great!

AMS
ZRH
Good 6.0

Cons: Still waiting to board after missing this connection had to be booked on another airline

NRT
AMS
Okay 4.3

Pros: punctuality of boarding and flight time

Cons: attitude of crew in business class: no sense of true hospitality

Mon, May 6
LIN
Milan Linate
MIA
Miami
13h 40m
Mon, May 13
MIA
Miami
LIN
Milan Linate
13h 05m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,694 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
LYS
MUC
Okay 5.3

Pros: Nice entertainment selection

Cons: Too many snacks, food was low quality, flight was delayed with no reason given,

PHL
FRA
Excellent 10.0

Pros: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Cons: having to come back from vacation!!

IAD
IND
Good 7.5

Cons: I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight.

MUC
ORD
Excellent 10.0

Pros: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

SJC
FRA
Good 6.3

Cons: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com

Mon, Feb 4
TRN
Turin Citta Di Torino
MIA
Miami
14h 30m
Mon, Feb 18
MIA
Miami
TRN
Turin Citta Di Torino
13h 05m
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,502 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
ORF
Excellent 10.0

Pros: Quick flight

Cons: Not much space for Carry ons. Much smaller than most aircrafts

ATL
AMS
Excellent 10.0

Pros: Military boarded first

Cons: Disabled US Veterans should be allowed to board with active and retired military

IMT
DTW
Excellent 9.6

Pros: How friendly all the staff were and how quickly we boarded the plane.

Cons: How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)

JFK
TPA
Okay 4.3

Cons: Very late and boarded too long before leaving the gate.

LAX
SAN
Good 6.0

Cons: seats were broken, armrest broken

Tue, May 14
FLR
Florence Peretola
MIA
Miami
13h 50m
Tue, May 21
MIA
Miami
FLR
Florence Peretola
33h 30m
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,407 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
CDG
ZRH
Excellent 10.0

Pros: Brand new plane and SUPER comfortable (even in coach!).

FCO
ZRH
Okay 5.2

Cons: The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order.

ZRH
SFO
Good 7.6

Pros: Food and drink service were excellent and big choice of entertainment

Cons: seat row spacing in economy was too tight for a 10+ hour flight

BOS
ZRH
Okay 4.6

Pros: We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean.

Cons: The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back.

BUD
ZRH
Excellent 10.0

Pros: Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air.

Sun, May 12
BLQ
Bologna Guglielmo Marconi
MIA
Miami
13h 40m
Tue, May 21
MIA
Miami
BLQ
Bologna Guglielmo Marconi
20h 20m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,964 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
VIE
IAD
Good 6.0

Cons: Food terrible

VCE
VIE
Excellent 9.6

Pros: Seat size was decent, not like us airlines, there’s actually space for you knees.

VIE
ODS
Excellent 10.0

Pros: Good service overall, the ground crew was very helpful and friendly

EWR
VIE
Excellent 8.0

Cons: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.

SZG
VIE
Mediocre 2.0

Pros: Not much.

Cons: Baggage fees and unclear policy during booking with Kayak.

Sun, Jan 13
FLR
Florence Peretola
MIA
Miami
25h 50m
Fri, Jan 18
MIA
Miami
FLR
Florence Peretola
12h 05m
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,117 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
BOS
LIS
Okay 5.6

Cons: bumping and no coffee

VIE
LIS
Mediocre 2.0

Cons: The flight was delayed and I missed my next flight. They charged me for the next flight (from Lisbon to Porto) full price but put me on wait list, contrary to their representation (Tap Air as well).

LIS
JFK
Excellent 8.0

Pros: The price for Businesses Class was very affordable, wine & food was good, also received a charmingly designed toiletries kit to top it off. Crew all helpful.

Cons: We were delayed and sat on runway for 45mins, they did however turn on the entertainment screens and announcement was made to inform us about it.

MIA
LIS
Good 6.3

Pros: Service was good and the food was better than average.

Cons: Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me.

BCN
LIS
Okay 4.8

Pros: Planes clean and in good condition.

Cons: Crowded and late departure.

Fri, Apr 5
VCE
Venice Marco Polo
MIA
Miami
13h 55m
Fri, Apr 12
MIA
Miami
VCE
Venice Marco Polo
13h 15m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 2,083 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
AGA
CMN
Mediocre 2.0

Pros: We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home

Cons: Timing

CMN
IAD
Excellent 8.6

Cons: The fish was undercooked, still rubbery.

LIS
CMN
Excellent 8.3

Pros: We had a tight connection and they bussed us to the next plane. Awesome.

CMN
YUL
Excellent 8.0

Pros: Large space between seats

CMN
JFK
Mediocre 2.0

Cons: We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home

Wed, Nov 21
BLQ
Bologna Guglielmo Marconi
MIA
Miami
33h 45m
Tue, Dec 4
MIA
Miami
BLQ
Bologna Guglielmo Marconi
23h 20m
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 7,454 reviews
Overall
8.0
Boarding
8.0
Comfort
7.9
Crew
8.3
Entertainment
7.5
Food
7.5
SVO
HKT
Excellent 10.0

Pros: quiet cozy welcoming resort.

ICN
SVO
Excellent 8.3

Pros: Aeroflot made it a comfortable flight, pillows, blankets and slippers included in economy. Nice meals and non alcoholic drink options.

Cons: They have those old school dual pin headphone jacks, bring a converter for your own headset because the airline issued ones are muffled. Keep an eye out for the (female body) objectifying promotional safety video, yikes Aeroflot. Moscow airport really leaves a lot to be desired. I spent two 4-hour layovers there on this trip and walk away with a higher sympathy for Ed Snowden, poor guy.

CAI
SVO
Good 6.0

Pros: The person at the check in counter was pleasant.

Cons: Pretty much everything else.

SVO
MSQ
Excellent 8.0

Cons: No mention to which terminal in Moscow

SVO
JFK
Excellent 10.0

Cons: Overall it was a good experience, my only suggestion is that airline should I force the carrion rule a little more

Wed, Mar 6
MXP
Milan Malpensa
MIA
Miami
11h 15m
Wed, Mar 20
MIA
Miami
MXP
Milan Malpensa
9h 10m
Trip: 14 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4 reviews
Boarding
6.6
Comfort
6.6
Crew
7.4
Entertainment
5.8
Food
6.4
NAP
MXP
Good 6.0

Pros: Staff was very cordial.

Cons: Please note priority booking and paying additional fees to Air Italy is not useful. They dont seem to recognize that priority level while boarding...it diesnt make a difference!

JFK
MXP
Good 6.3

Cons: Seats are crazy cramped!!!

MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

MXP
MIA
Excellent 8.3

Pros: Very attentive cabin crew, comfortable lie-flat seats, decent airplane food. Arrived quite early despite leaving a little late. Nice cabin lighting.

Cons: Entertainment system was poor (responded poorly to hand controller, touch screen was several feet away beyond reach, and choices were minimal). Paying extra to reserve specific seats when flying business class was an odd, cheap touch.

MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Mon, Feb 11
LIN
Milan Linate
MIA
Miami
13h 40m
Wed, Feb 20
MIA
Miami
LIN
Milan Linate
12h 15m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Apr 14
MXP
Milan Malpensa
MIA
Miami
29h 55m
Fri, May 3
MIA
Miami
MXP
Milan Malpensa
13h 25m
Trip: 20 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 3 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

MXP
MIA
Excellent 9.6

Pros: Great food!

Cons: Boarding was very slow

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

MXP
MIA
Excellent 10.0

Pros: The kindness and the sweetness of the stewardess.

Cons: nothing.

ORD
HEL
Excellent 10.0

Pros: Well oiled service machine.

Cons: None.

Sun, Jan 20
MXP
Milan Malpensa
MIA
Miami
14h 30m
Sat, Jan 26
MIA
Miami
MXP
Milan Malpensa
13h 35m
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,663 reviews
Overall
7.2
Boarding
7.2
Comfort
6.9
Crew
7.6
Entertainment
6.3
Food
6.5
TFN
MAD
Good 6.6

Pros: Crew very pleasant and professional. Priority boarding worked very well

Cons: Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle.

MAD
MIA
Good 6.0

Cons: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

MIA
MAD
Okay 5.3

Pros: Safe TO and landing.

Cons: Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

JFK
MAD
Mediocre 2.0

Pros: Unfortunately there is not one positive thing I can say

Cons: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

MAD
MIA
Mediocre 2.0

Pros: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Sat, May 11
MXP
Milan Malpensa
MIA
Miami
10h 45m
Sun, May 19
MIA
Miami
MXP
Milan Malpensa
9h 25m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4 reviews
Boarding
6.6
Comfort
6.6
Crew
7.4
Entertainment
5.8
Food
6.4
JFK
MXP
Good 6.3

Cons: Seats are crazy cramped!!!

MXP
MIA
Excellent 8.3

Pros: Very attentive cabin crew, comfortable lie-flat seats, decent airplane food. Arrived quite early despite leaving a little late. Nice cabin lighting.

Cons: Entertainment system was poor (responded poorly to hand controller, touch screen was several feet away beyond reach, and choices were minimal). Paying extra to reserve specific seats when flying business class was an odd, cheap touch.

NAP
MXP
Mediocre 2.0

Cons: This is the worst airline I’ve ever flown. Very disorganized and extremely frustrating. It took me 1 1/2 hours to check in at the ticket desk. I will never fly with this airline again.

MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

Wed, Dec 12
TRN
Turin Citta Di Torino
MIA
Miami
18h 54m
Mon, Dec 17
MIA
Miami
TRN
Turin Citta Di Torino
11h 20m
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,452 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.5
OPO
AMS
Excellent 10.0

Pros: Flying with KLM is a pleasure

AMS
IAH
Excellent 8.0

Pros: Very friendly and helpful crew.

AMS
MSP
Excellent 10.0

Pros: Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times.

Cons: Except for the man next to me - great!

FCO
AMS
Excellent 10.0

Pros: Crew was awesome

Cons: .

NRT
AMS
Okay 4.3

Pros: punctuality of boarding and flight time

Cons: attitude of crew in business class: no sense of true hospitality

Mon, Dec 3
LIN
Milan Linate
MIA
Miami
13h 40m
Mon, Dec 10
MIA
Miami
LIN
Milan Linate
13h 05m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,552 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
DEN
Good 7.6

Cons: Seats are thin so 9 hrs sitting becomes a pai in th b... Litterly. Both out bound and in bound the audio did not work well out bound not at all so 9 hrs not top notch

LHR
BWI
Good 6.0

Cons: way too crowded

GOA
LGW
Excellent 10.0

Pros: Everything

Cons: Nothing

DEN
LHR
Excellent 8.3

Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Cons: A plane that was over four hours late costing me an entire day in Germany.

TLV
LHR
Okay 4.3

Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

*
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