Find Cheap Flights from Italy to Miami

easy boarding, great flight attendants

Staff was very pleasant , polite, and accommodating

No complaints except for the how long is the flight, but it’s a part of a journey

Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy.

The food selection and quantity were wonderful! The crew and movie selection were great!

My seat storage pocket was broken and I was unable to store items in it.

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

Great food!

Boarding was very slow

The crew members were very helpful and kind. Seats are okay. The music selection was pretty good.

If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens.

Good selection of movies. Cool flight data display.

Seems colder than other flights I've had.

SCAM! made everyone pay $100 for 1st bag when people had a right to a bag with the ticket they got! an absolute scam, and they forced us to pay $100 when it could have been $50 at check in but the website did not make ianyone aware of the BAG NOT INCLUDED issue then, in order to charge people more at the last minute, when they had no choice! UNACCEPTABLE! will never fly with them again!

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Only the person exit to me

The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

Very attentive cabin crew, comfortable lie-flat seats, decent airplane food. Arrived quite early despite leaving a little late. Nice cabin lighting.

Entertainment system was poor (responded poorly to hand controller, touch screen was several feet away beyond reach, and choices were minimal). Paying extra to reserve specific seats when flying business class was an odd, cheap touch.

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

Nice flight, nice crew, and a nice experience.

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing.

Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

Got there

Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around.

The crew was considerate in taking care of children with families and assigning new upgraded seats to those adults who were looking for sleep and quiet. They were also helpful in getting me a special gluten free meal even though I did not order it in advance.

Kind crew helping a frightened passenger

Terrible, frightening turbulence and illogical birding. Why not bore back of plane to front of plane?

Stow rack on window seat

Seats recline in your face

Liked legroom in the emergency row and the quality of the new entertainment system.

Exit seating with more leg room.

No power plugs in a 4h+ flight is not acceptable. That should be standard for every passengers. Unclean seats. General abrasiveness from some of the staff.

For the second time I traveled with Air Canada there was a delay and no plane in Toronto to make the connection. I will not be traveling with Air Canada ever again

Entertainment system was good and seats were comfortable

Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding

The plane wasn't totally booked and very clean

The seats would recline too far so that people behind would get their range of motion uncomfortably limited.

The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines.

This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible.

Very good drink service (one cold and one hot drink)

I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list

My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed.

Delay, nothing to eat, poor service !

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

Flying doesn't get much better

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

Modern clean plane, excellent crew

Flight was delayed but no announcements were made

The flight was 3 hrs delayed. I bought and took another flight.

The price

Some of the crew was very rude, food was bad forca 9 hr flight!!!

There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology

They double charge me for the luggage and was very rude

The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Very attentive cabin crew, comfortable lie-flat seats, decent airplane food. Arrived quite early despite leaving a little late. Nice cabin lighting.

Entertainment system was poor (responded poorly to hand controller, touch screen was several feet away beyond reach, and choices were minimal). Paying extra to reserve specific seats when flying business class was an odd, cheap touch.

N/A

The clerk was very rude and refused to explain the hidden baggage fee and misleading baggage info. I’ve also been over charged an extra $100 per baggage instead of $50 (cost as indicated on Air Italy web site).

easy boarding, great flight attendants

Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy.

The food selection and quantity were wonderful! The crew and movie selection were great!

My seat storage pocket was broken and I was unable to store items in it.

Flight late

The crew members were very helpful and kind. Seats are okay. The music selection was pretty good.

If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens.

Lots of movie choices.

Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.

Great food!

Boarding was very slow

Boarding was delayed. Missed the connection flight.

they have increased the layover time

Quick, smooth flight and a polite captain

Late leaving and arriving and baggage took forever to be delivered to belt.

Got there

Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around.

Everything ran quite smoothly.

Not much to dislike. The flight was short. Perhaps that the seats need to be a bit more comfortable.

The schedule was not good and I was needed to take later flight than I ordered.

The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

easy boarding, great flight attendants

The food selection and quantity were wonderful! The crew and movie selection were great!

My seat storage pocket was broken and I was unable to store items in it.

flight attendant found me a seat away from the screaming babies.

I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!