esta vez hicieron buen trabajo
The aircraft was comfortable and the crew was nice, generally speaking.
The entertainment center requires you to download an app before departure but nobody tells you to do so until you're onboard and might not have access to the Internet. Then it requires an update that never gets installed... It's over all too complicated. Dinner wasn't very generous.
clean plane food and drinks comfortable seats
warm and no way of adjusting a personal vent
excellent crew and support staff, very helpful. last minute ticket price was exceptional. Food was actually better than the major carriers.
personal video was the only thing that wasn't up to par in comparison to the bigger airlines. But what I paid for the ticket, I'm not going to complain.
It was a low cost flights but I wasn't aware of that, do there was no service. There wasn't a lot of space between the seats row.
KLM crews look unhappy with their work. Everything they do is a favor not duty.
The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
Tiny old cramped plane.
|Flights Arrive in||New York|
|Flights Depart from||Palma de Mallorca Son Sant Joan|
|Airlines||Air Europa, KLM|
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