|Flights Arrive in||New York|
|Flights Depart from||Spain|
|Airlines||KLM, Air Europa, SWISS, Finnair, Brussels Airlines, Lufthansa, Air Canada, British Airways, American Airlines, LEVEL, Delta, TAP AIR PORTUGAL|
Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.
Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.
Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Pros: Very good service, teh flight attendants made it as pleasant as possible, plane left on time
Cons: tough to sit on a plane for 9.5 hours
Pros: Amazing crew
Pros: Nice seats. Only seats with a row of 2, which is what I wanted,
Pros: The crew was helpful. The protracted headrests were nice for sleeping.
Cons: The planes were pretty antiquated and the seats were hard and uncomfortable. They were no oxygen ports which was troublesome for long 8 hour flights. Lack of fresh air! Only 10kg weight limit for carry on luggage.
Pros: At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited.
Cons: Limited selection in the IFE.
Pros: All went well. As above
Cons: No complaints
Cons: My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!
Cons: The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future.
Pros: Cabin crew were efficient
Cons: Open check in counters on time as scheduled. They were half hour late at least
Pros: Food was good. Crew was kind and gracious.
Cons: Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.
Pros: full aircraft
Cons: Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.
Cons: A little more clean seats
Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Pros: Pleasant helpers moved me through the maze and queues
Cons: Airport is vast. Transport to T4Satellite left me in nowhere land for a long time. Had longer layover which was fortunate.
Pros: The price was right. The crew were very pleasant and attentive. Seating had sufficient room. Good movie selection.
Cons: Seats did not recline properly, were not comfortable and very hard and hard on the bum.
Pros: Everything! I never knew Finnair was such a great airline.
Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Pros: everything was good
Cons: Needed a bit more food :)
Pros: Good Staff, Good Service, On Time Departure and Arrival
Cons: The ticket price was so expensive
Pros: Helpful services.
Pros: Helpful crew
Cons: No food except for purchase. Expected at least cup of coffee/crackers
Pros: Brussels airlines business class seats were the most comfortable I have sat in.
Cons: The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.
Pros: Comfort of the plane, service
Cons: No business lounge in CDG before 9am
Pros: The flight attendants were professional, courteous, attentive, and the only parts of this experience that made this flight bearable.
Cons: My partner and I orginially selected a window and middle seat. When we boarded the plane we were switched to the two middle seats of a 4 seat row. Honouring our original requests would have made a world of difference. If Lufthansa cannot do this much then I do not want to fly with them.
Pros: Nice crew comfortable seats selection of drinks were good
Cons: Better blankets too cold on the plane
Pros: Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again
Pros: excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it
Cons: wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft
Pros: Every thing is excillent
Cons: The seat padding was a little worn.
Pros: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable
Cons: They didn’t put enough fuel in the tank and the pilot only noticed when we were next in line to take-off so that led to a 30 minute delay. Some terrible seat designer put the call button and light control on the armrest exactly where your elbow rests so every few seconds you would here a call bell.
Pros: Crew was great, there was nobody sitting beside me so that was a big bonus. Smooth flight and the wine was pretty good.
Pros: Crew was great. Especially Reagan
Cons: Poor choice of movies
Pros: Yeah Ok...average
Cons: More movie options
Pros: Food and flights being on time and ran per schedule
Cons: London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain.
Pros: Not a lot. Just that the departure was on time.
Cons: This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years".
Pros: Crew was so nice and seats were comfortable
Cons: No concerns What I expected for a quick flight
Pros: comfortable seats
Pros: The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service
Cons: Virtually everything
Pros: Seat was not comfortable
Cons: Need more room
Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.
Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.
Cons: CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?
Pros: WiFi and Entertainment
Cons: The seats are not very comfortable for such a long flight
Cons: If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful.
Cons: Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!
Cons: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is
Pros: On time. Pleasant crew.
Cons: Sandwich was a bit dry, no mayonnaise or other condiments.
Pros: super friendly crew. attentive and cordial
Cons: wine only, no other alcohol
Pros: unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA
Pros: The crew was nice in the cabin.
Cons: The Check in people were insanely rude. They made me pay 50 Euro for my carryon. The size was fine but it weighed more than 7 kilo. There was no problem outbound and plenty of people had bigger carryons
Pros: Food provided, staff kind
Cons: Was several hours delayed and check in took 45 minutes because they somehow lost my reservation.
Cons: not really
Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.
Pros: The flight arrived a few minutes early.
Cons: The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor.
Pros: The flight was smooth, the service was friendly, and the food with plentiful.
Cons: Too much activity in the cabin during the flight.
Cons: A low cost company trying to compete with bigger company and prices too high for what you got.
Cons: The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo.
Cons: Every single person that worked there from front desk to flight attendants were sassy and rude on both my flight there and back.
Pros: Good service and comfortable flight
Cons: Seats were very close in front of you. Then my seat did not recline so for the 8 hour flight I had lady in front of me basically in my lap. Flight attendant said I could walk around and look for other seat....didn't offer to see if other seats were available, didn't appear so. Also had teenage son with me did not want to leave him.
Cons: Swiss precision
Pros: Great scenery!!!
Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.
Pros: Excellent food and crew
Cons: Boarding was horrible. We could not get anyone to confirm a gate, then we were delayed and finally bused into the middle of the tarmac for boarding. A lack of information was extremely stressful and unsatisfying.
Pros: I will recommend to my friends and families.
Pros: There was room available.
Cons: This was not business class!
Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Pros: Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short.
Cons: Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret.
Pros: Being fed was amazing and watching free TV was great!
Cons: I wish there were personal fans because it got uncomfortably hot sandwiched between people
Pros: The crew was amazing and the food was great.
Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.
Cons: lost baggage
Pros: Friendly staff
Cons: Security check at gate; No priority
Cons: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.
Pros: Swiss is aways good
Pros: The crew
Cons: More comfortable seats
Cons: We were happy with everthing
Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.
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