Overall trip was ok
Punctuality and service. Also the landing
No Kosher food option is unfair and not right.
Everything went fine. The on-board entertainment was good.
We arrived on time but we did not landed. The pilot kept circling around Montreal and no information was provided to passengers.
The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating.
Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year.
New plane with knight entertainment screens at all seats!
Delayed, bit crew was friendly and efficient!
Boarding was not smooth. They got me and my son mixed up as we have same name.
really great service, arrived early, as good as it gets.
The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.
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