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My recent Air France flight from Paris to Toronto was a genuinely pleasant long‑haul experience, marked by strong service and thoughtful touches throughout the journey. The boarding process was orderly and efficient, with only a short wait before passengers were invited to step onboard. Everything moved with calm coordination, setting a positive tone right from the start. Once in the air, the inflight crew truly shined. They were warm, friendly, and consistently attentive without ever feeling intrusive. Their professionalism and upbeat energy made the cabin feel welcoming and well cared for. The meals and overall service were very good—well‑timed, nicely presented, and satisfying. Air France’s reputation for quality inflight dining held up, and the crew ensured that drinks, snacks, and small requests were handled promptly. I traveled in a business‑class pod, which offered excellent privacy and comfort. The seat itself was spacious and well‑designed, ideal for both resting and working. The only minor drawback was that the pod felt a bit warm when fully closed, but it wasn’t enough to detract from the overall comfort. Overall, this Air France flight delivered a smooth, friendly, and enjoyable experience from gate to landing. The combination of efficient boarding, exceptional crew service, quality meals, and a comfortable seat made the long journey feel easy and well supported.

The boarding was efficieng. Staff in flight smiling, polite, attentive, patient. Very professional.

Middle seats SUCK!!!! I paid more money than I should have because of your terrible site Kayak.com. I'll try to use your competitors going forward. I am so disappointed you would play off business class.com as business class seats

They lost my bag and I still haven’t received it yet

Safe and stable made me sleepy and I slept and dreamt 😂😂😂😂

I don’t like that an equipment change caused my seat to change from 23A to 44A. The boarding was also delayed. The crew were excellent, however and very attentive. The food was not bad.

Our flight crew were terrific. And they handle a difficult passenger with finesse.

I bought business class tickets but the seats are exactly like economy with no comfort seats nor an empty seat next to me provided. Very poor, low quality airline.

The food was great and the service and attitude was amazing!!

Food could have been better especially the breakfast. Overall it was a good flight

The workers checking passengers from the boarding gate stole money from people whose luggage was perfectly fitting inside the carry-on sizer.

Whole way through - far more professional and slick than I expected

Good news was that Bag Check was open two and a half hours before the flight, which is essential with the chaotic immigration process. Flight was okay, but sitting at the back of the aircraft, 3 overhead bins on both sides were filled with crew bags and other misc items, so we couldn't put our cabin bags anywhere near us. To add insult, twice the crew managed to drop items that they were taking out of the overhead bins onto my wife's head, who was sitting in an aisle seat.

You need to make signage at Berlin Airport clearer. Having checked in online we had our boarding passes onlour phones. You do not make it clear that you need to check in again to receive a printed luggage tag. You get to baggage drop off and it says you can only do it with a luggage tag BUT not how to get this.

It was good except they could offer free water and tea/coffe

Sat at rear of aircraft and was very cold. As a frequent flyer for many years, this is was the coldest I have ever been. Other passengers and some crew were complaining how cold it was. Sitting near the doors always risks being colder, just the way the aircraft works - but this was exceptional, bring a good jumper. Everything else was pretty standard easyJet - good value low cost carrier.

Queuing for quite a while despite using the "speedy boarding".

Boarding was smooth and quick. Flight departed on time. Equally evacuation upon landing was from both the front door and the back doors. Bags were on the conveyor belts before I got there. Excellent service.

I got caught using a stolen credit card number. Michelle Siziba is my name Nice to London Gatwick on 7/31/25.

This was our first time using them. I gave okay ratings for food and entertainment because it was minimal or not provided so I couldn't judge, but much better than most budget carriers we have ever used.

Flight attendants need to come by a little more often to pick up trash.

My experience with British Airways was fine and dandy. Nothing truly negative to report. However, I was. asked to check my carryon bag all the way through to my desitination which prompted some huge problems. Thank goodness I kept a foldable-personal-item-bag in my carryon. I was asked to remove my valuable electronic belongings from my personal item bag, which was a camera bag full of expensive lenses and camera equipment, into another bag for the flight because it was "too big". Farbeit from me for asking further questions, but the bag was let through when I departed to Paris from America with no problems at all as I was able to explain that it was slightly oversized due to being a camera bag with a layer of protective foam which made it slightly larger. Still, this bag could and did fit perfectly under my airplain seat during my departure from America. On the flight back though, this was not the case and I was asked to remove highly valuable personal items, stow my camera bag in my checked bag, and then had to pay and overweight fee. Kinda bogus, but I was tired and wanted to get home so I complied. Regardless, it would have been nice to have had my bag retrieved during the London to Pittsburgh flight so I could put on new clothes and freshen up before take off.

Tickets get checked 4 separate times by different staff, would save time if only the person at the entrance and the person who scans the tickets checks them!

Fair, difficult to find the departure gate. Luggage delayed on arrival

We had to pay extra for seats and bags (even for an international flight). I paid for extra comfort seats, but it was under an overhead bin that the crew used for supplies. I paid extra hoping to get sleep. We were constantly woken up by the crew opening and closing the bins. Our seat shouldn't be considered extra comfort. We paid significantly more than the rest of the cabin for these seats

Our first flight was cancelled. We later hear from London security that it is common for British airways. My wife’s return flight was delayed as well. Seems like there are operational issues with them. This makes me reconsider flying w them in the future.

If I have to decide again definitely I will pick another Airline…..British Airways NO MORE.

The mushroom rigatoni was very flavorful & made me happy. The flight team was accommodating and friendly & I look forward to using BA again in the future.

There was a medical emergency and required extensive wait for offloading after a long flight. Curious to see if there are other ways that it could have been more effective.

4 hour technical delay. Cancelled second meal. Crew and flight were great.