Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Hilo
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Scores according to KAYAK customer reviews
Pros: "No problems. Service was great and we got there slightly faster than anticipated"
Cons: "Flight duration but that’s impossible to change so other than that nothing :)"
Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Pros: "Amazing crew"
Cons: "Wifi didn't work"
Cons: "Boarding wasn't by zone but all at once."
Pros: "Ryan was great! Very nice and professional, would love to see him on a future flight."
Cons: "WiFi didn't work"
Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"
Cons: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"
Pros: "Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take."
Cons: "They were short 1 flight attendant, delayed us for 3 hours"
Pros: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Cons: "Nothing to report here"
Pros: "Crew was very kind"
Cons: "Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Pros: "Love delta’s Customer service!"
Cons: "Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!"
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Pros: "The leg room in comfort+ was nice."
Cons: "I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well."
Pros: "The flight attendant, Winsom, was fantastic."
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Pros: "Short flight"
Cons: "In SLC they boarded by row numbers and not zones. Weird..."
Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."
Pros: "The free TV was nice."
Cons: "A tiny bag of pretzels is a stingy snack. Aeromexico gave us a croissant with two pieces of cheese,applesauce and a square of chocolate."
Cons: "Too many announcements"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)"
Cons: "Seats rather crowded in coach, small plane so it was also a bit noisy"
Pros: "Entertainment options"
Cons: "Tight space"
Pros: "On time and helpful"
Cons: "The flight is delayed 3.5 hours."
Pros: "Staff pretty friendly. Plane clean. Ran on time. Good communication."
Cons: "No option for tv/movie on a longer flight. And really? One tiny snack for a longer flight too?? Little more room in seats would be nice."
Pros: "That they got me to where I was going"
Cons: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."
Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Cons: "We we missed our connection they wouldn't help us at all."
Pros: "Free tv"
Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"
Pros: "Love Delta...plenty of legroom. Nearly always on time"
Pros: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Cons: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."
Cons: "I had to take different flights due to the delays."
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Cons: "The process of checking was very poor. One line was serving all of the Delta flights. Agents were very slow. Even when they started to serve my flight with priority still no impruvment. The agent who served me was so lost that he could not find the page with my picture and name in my passport!!!"
Cons: "Flight got cancelled"
Pros: "The plane was new and comfortable, the flight attendants were friendly and wonderful and the meal was pretty good but the abundance of snacks and drinks made a 9-hour flight very tolerable. I'd definitely fly Delta to Italy again."
Pros: "Great service. On time flight."
Cons: "I reserved my ticket through Kayak.com. They auto populated my name and added my maiden name. Because that did not match my passport I was charged $50 at the counter to make the name change. Additionally this took a very long time and we almost missed our flight. I am currently fighting with the airline to get reimbursed."
Pros: "Service was outstanding especially the purser and business class crew. Pillow and duvet were very comfortable and bathrooms were very clean during the flight."
Cons: "Food was way below standard. Pork and noodles were the only thing left by the time They got to me and the taste was equal to Asian airlines economy meals. Maybe even lesser quality. Also food in the Delta Sky lounge was not up to the standards of ANA lounges. Also no passes were handed out upon exiting the plane for special lanes at immigration like the last time I flew. Fortunately there were no lines at immigration so it really didn't matter. It was a nice touch though to be along the same level as Thai Airways or any of the other Asian Business class airlines."
Pros: "The staff was helpful."
Cons: "The flight was delayed due to a crew member no show and eventually cancelled. I was unable to go to Iowa to see my family."
Cons: "No comments"
Pros: "The crew was awesome"
Cons: "Every time I fly out of Scranton I’m delayed horribly this time it was so bad I’m stuck in a hotel for the night."
Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."
Pros: "On time"
Cons: "Some social distance inside the plain would’ve great"
Pros: "Meal provided was excellent"
Cons: "Delayed flight"
Pros: "crew were late, boarding was impacted, flight was delayed an hour"
Cons: "Get rid of commuter jets."
Pros: "The flight was on time and things went smoothly for the most part!"
Cons: "The male flight attendant was rude and short when answering questions and providing service!"
Pros: "Pilots made up for delayed departure. Boarding quick and efficient"
Cons: "Flight was delayed"
Pros: "Easy check in and boarding"
Cons: "Flight was delayed 45 minutes while sitting on runway"
Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"
Cons: "Flight was canceled. Ruined my plans and reason for flying."
Cons: "The media was not working. The eating table was broken . I made a complaint to the flight attendant snd she just said “ we apologize “. Terrible and old flight. Travel from Rome to Charlotte which is too long to have that type of issues"
Pros: "Crew was nice. I liked getting regular meals/snacks."
Cons: "More seat room! Better food. Maybe something other than pasta for a vegetarian version? More fruit and vegetables, less bread. All the video screens stopped worked halfway through the flight."
Pros: "Super old plane. No entertainment except for old screens from the ceiling every six rows or so."
Pros: "Crew was great and helpful"
Cons: "Better weather"
Cons: "plane was too hot...AA needs to keep a lower temp and pump air through their plane...on a crowded flight like this was, claustrophobia set in. First time I ever experienced this."
Pros: "Crew serving was efficient and quick--accommodating."
Cons: "Good grief, the seats have no padding. I don't think a more uncomfortable airline seat could possibly be invented. Torture!"
Cons: "The 1st class flight attendant refused to bring a glass of champagne, I was sitting five feet away so I could see she was just fiddling with things with her back to me. I asked the other flight attendant to relay my request to her, again she ignored me. This was ten minutes before takeoff..."
Pros: "The jet"
Pros: "Lots of food and wine/beer were provided at no additional cost and the first checked bag was free as is standard with British Airways. Basically I liked that American Airlines followed British Airways standards for the flight."
Cons: "There were no personal entertainment devices, just a central tv for everyone to watch, and there were no charging outlets. The plane was probably from a museum it was so old. After boarding we sat in the plane without moving to the runway for 30 minutes just making the 8 hour flight even longer. The gate at the Lisbon airport was overly small and restrictive with everyone crammed in and unable to leave after initially entering."
Pros: "Flt on time crew and staff very polite"
Pros: "Great service in first class"
Pros: "I like everything ."
Pros: "It was a really fast flight. Twenty minutes from wheels-up to wheels-down."
Cons: "Plane is more suitable for passengers under 5'11". At 6'7", I wasn't an ideal passenger!"
Cons: "Delays again. Can American. Ever be on time?"
Pros: "Fast booking"
Cons: "my flight was cancelled. I got a call earlier today that I was rebooked to an earlier flight. I had to rush out of the hotel to return the car. Flight was delayed for another hour."
Pros: "Liked the crew. The flight was on time and went as expected. We are safe and happy so can’t get much better right?"
Cons: "Didn’t like the credit card advertising announcement over the intercom and then again by the crew. The lack of food and snack options was pretty sad but that’s par for the course nowadays. One of my pet peeves: People boarded with out verification of their boarding pass location. By the time we boarded, 90% of the plane was loaded and we were in the middle. Luckily that had no impact but annoying bc people are trying to get their overhead bins before they run out, which they did."
Pros: "The complementary beverage was a welcomed surprise!"
Pros: "Flight was under booked so there was plenty of room."
Cons: "Crew was unexpectedly loud/chatty with one another throughout the flight, even when things were quite and calm they were calling over our heads to one another and laughing loudly. Initially, it's an international flight from Spain and no crew members in my section atleast could speak Spanish. I had to help a passenger who only spoke spanish because the attendant kept repeating an order in english, just getting louder each time."
Pros: "Everyone was nice"
Cons: "No gluten free snacks. Flight was late"
Pros: "Flights to Reno tend to be empty if you fly in the right time of the week. I booked the cheapest ticket and ended up getting an exit row all to myself."
Cons: "There is no seatback TV which is a major drawback. They do have a service that you can stream through your personal device but my power outlet didn’t work so my laptop died mid movie."
Pros: "IFE very good"
Cons: "No legroom"
Cons: "I didn’t make this flight."
Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."
Pros: "Nice new 737 with power plugs at the seats Great efficient crew -- one of them really egged passengers to get out of the aisles -- this should happen more often"
Cons: "All was good Packed flight"
Cons: "Not enough food to feed all passengers and the service was very slow."
Pros: "Lovely service on the plane, I fly every other week or so and it was a relatively easy travel day."
Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"
Pros: "loved the movie selection and how nice the crew was"
Cons: "The fact that my party was seated in different areas of the plane."
Pros: "My flight experience with Etihad Airway was fantastic. I will recommend anyone to flight with Etihad. Thank you for your great service Etihad crews. I will flight with you again soon."
Pros: "Everything. In flight entertainment was great and service as shops."
Cons: "No issues."
Cons: "Was not able to check in online in advance. AA wouldn't recognize the booking # that was emailed to me. Sat on the plane for nearly 3 hours while a mechanical issue was looked at; lateness of the flight meant we missed our connection. When we got to the table for people who would miss connections to get our boarding pass for a rescheduled flight, there wasn't one for us. We got there, but this wasn't really a great experience."
Pros: "The "very" new 777-200 was very comfortable, well-laid out. I usually skip or leave half of the in-flight food served, but this rates as one of the best meals, I've had in an airplane outside of business class. The in-flight entertainment/information service was decent, but perhaps because the plane was still in new condition."
Cons: "On this entire business trip, I booked with other companies, but ended up 5 flights operated by American Airlines. One cancellation, 4 delayed, 3 late arrivals. The last one was the most annoying. I will be avoiding AA in the future. The domestic crews are generally brusque and miserable. The international flight crews were more accommodating and pleasant, but most of them also seemed annoyed at passenger presence. Also, having to pay for a preferred seat on a half-empty airplane is simply unfair. By 24hrs before the flight, AA must have known there were plenty of empty seats."
Pros: "The price was ok"
Cons: "The flight was over booked and my father and I couldn't sit together. The plane was loud and no tvs on the plane. Will stick with southwest"
Cons: "Would at least like a choice of a snack instead of cookies I don't care for."
Pros: "Spacious seats"
Cons: "Took forever To take off. Also a mix up happens with our seats & crew was unconcerned or helpful."
Cons: "airbus A321 doesn't have power ports at seats...."
Cons: "Due to two flight delays, I traveled an additional 24 hours, on top of my 20 hour original flight. Albuquerque Airline staff were rude, dismissive, incompetent, and each individual I spoke with gave me wildly differing information. The two delays (leading to approximately 48 hours of travel) would have been stressful enough, but the callous, ignorant and unprofessional attitudes of American Airlines staff (and staff in general at Chicago O'Hare Airport) really disappointed me. This was even more striking compared with the professional service I received from British Airways (from whom I purchased the tickets). I was ashamed that my country could lag so far behind in terms of basic customer service and problem solving."
Pros: "Flight attendants were really nice and attentive."
Cons: "The plane was old and outdated. You could see where screws were loose. Very disconcerting. The food was awful. Headphones going to Rome were free, they were charging $5 from Rome to New York? Wow. British Airways baggage policies are different from American. Felt like a rip off."
Pros: "It got me on the way"
Cons: "An outlet and letting me get into Canada"
Cons: "The plane was extremely full. No chance of social distancing."
Cons: "Seats need to be bigger (wider)"
Pros: "The text messages from United"
Pros: "First flight I’ve been on where United airlines has adequate leg room for a tall person. A newish airbus plane. I’ve been avoiding United for a number of years cause their planes tend to be very uncomfortable for taller passengers. This is the seat spacing that all airlines should have."
Cons: "Ensure parents are being honest about the ages of their children. Couple next to me had a wailing, thrashing, kicking, screeching, punching 3 year old who should have had her own seat instead of sitting on her parent’s laps for the duration of the 5 hour flight."
Pros: "Empty plane personal seating everyone"
Cons: "I would have liked if the crew kept us a bit more in the loop about what's going on - I took a Southwest flight earlier the same day, and the crew all seemed to be having a lot more fun than the crew on United. Which is more likely more a management/structure issue of United than the crew themselves"
Cons: "Delay for 3 hours"
Pros: "The crew was fantastic!! Friendly and attentive!!"
Cons: "More snack options other than pretzels would’ve been nice."
Pros: "Minimal turbulence"
Pros: "Everything was good, except the seats are too tight."
Cons: "Seat space"
Cons: "The waiting in the lobby."
Cons: "4 hrs late departure - missed my appointment"
Pros: "The people were all very nice. The plane was top-notch. Would definitely fly with them again if I had the opportunity."
Cons: "The boarding lasted much longer than I had anticipated. I was also not informed of when my group was boarding at the proper time."
Pros: "Well organized."
Pros: "The staff & attendants were friendly & professional. The new United terminal is a very pleasant experience"
Cons: "Uncomfortably warm!!"
Cons: "The plane got delayed by more than 3 hours!"
Pros: "I was able to move my dear and get better leg room. Really appreciated that!"
Cons: "Teeny snack."
Cons: "Very good"
Pros: "It had movie screens quite old but better than none"
Cons: "Just give free wi fi already"
Cons: "I didn't realize how you can no longer be accommodated without being charged for everything."
Pros: "service on time"
Cons: "snacks very little amounr"
Pros: "I fly weekly, but try never to book United because there are always issues with my support animal. Without fail, regardless of the city, the agents at check-in do not know what to do. Each time I'm met with annoyance at having to check me in, and I usually end up calling either the disabilities desk and handing the agent my phone, or asking for the CRO. I have to leave an extra 45 minutes to accommodate flying United every time -- ridiculous. This time I also got a load of unprofessional gate agents cooing and awwing at my my support animal, and trying to pet him. When this happens I always simply state, "please don't" and this was key with rudeness as well. United please provide us with more professional and adequately trained staff at the airports. Once we're on the planes it's fine. But you seem to have VERY low hiring standards for airport staff"
Pros: "From check-in to touchdown, my travel over this Christmas was awesome! Flights were on time, security ran smoothly, and I would use Kayak again for sure."
Pros: "My flight stopped for over 2 hours for refueling which caused me to miss my coneccting flight, plus 2 other reschedual flights. Then no one would accomodate me on account of this. Never flying united again"
Pros: "All good, no complaints!"
Pros: "Everything went smoothe!"
Cons: "Not 1 thing."
Pros: "Crew was great"
Cons: "Great aircraft!"
Cons: "Delayed 3 hours"
Cons: "The tv kept shutting on and off"
Pros: "The leg room"
Pros: "Free beverage and snack. Flight attendants were nice."
Cons: "Sat inside the airplane for more than an hour! It was horrible. Why have the customers board the aircraft when crew members know that we're going to be delayed due to weather?! Ridiculous."
Pros: "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
Cons: "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
Pros: "The crew did the best they could with what was presented."
Cons: "Pilot should of gave us accurate times rather than saying "we should be taking off in another 15 min folks" which turned into 4 hours, pretty crazy."
Cons: "Flight was delayed, missed connection, chose to go to Minneapolis and was booked on a flight that I didn't have time to get to the terminal, so was rebooked a 3rd time, missed my shuttle, have no idea where my luggage is"
Cons: "First leg delayed on Tarmac for over an hour so I missed my connection. Then united rebooked me for the next day but gave me no voucher or money towards a hotel so I had to get one myself since it was all night in the Houston airport.mthem the rebooked flight had mechanical problems we had to change airplanes, and gates/terminals and were delayed another 2.5 hours. It was terrible."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Cons: "Very rude crew."
Pros: "Good service"
Cons: "Either ran out of or no snacks offered. Crew seemed a little impatient"
Cons: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Pros: "On time bags made connection"
Cons: "The turbulence"
Pros: "It was a light flight, so I could have my carry-on with me even though I was in group 5. The breakfast -- berry pecan French toast -- was surprisingly tasty and satisfying (if not very attractively presented)."
Cons: "Too bad I had to pay so much for the exit row seat. I'm tall and it's needed for standard comfort (as opposed to extra comfort). Oh well. Gotta squeeze those dollars out of the passengers every way they can."
Pros: "The boarding was very smooth."
Cons: "The passengers behind me had a baby on board that cried throughout the whole flight."
Pros: "Got me safely to my destination. Other passengers were friendly and helpful. Sf and Vic airports nice. flight attendants passably pleasant. No food that I was aware of. Entertainment at least there was a wifi option since there were no screens."
Cons: "Check in agents all might as well have been robots, but with bad attitude. Even at the star alliance gold checkin desk the agent was clearly unhappy/furious (seem to be ongoing issues with the system/ machine frustrating him) and was consistently abrupt and cold though our interaction. He did help by lifting bags onto weigh and to press buttons to get the tickets issued, but I would have a much better experience of United if he has shown any sign of warmth or even smiled. I was struggling with a baby in a carrier, and several suitcase, and he didn't show any sign of humanity. The guy who labeled our bags was a bit nicer. The team overal though just barked instructions at the customers, never looked them in the eyes, and seemed to all hate their jobs. We got our boarding passes issues successfully, yes, but I felt on pins and needles like I had to be very careful not to offend anyone.... Which I don't think is what you want your passengers to feel at the start of a flight."
Cons: "My first time flying through United and I am dissapointed my flight was delayed over 6 hours and we get no refund for that? Really United? Aren't you suppose to be a top airline for a reason. Never again"
Airlines flying from Pennsylvania to Hilo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pennsylvania to Hilo
Masks required on board, masks provided on flights from Pennsylvania to Hilo
Social distancing seating
Middle seats unavailable to book on flights from Pennsylvania to Hilo
Testing for antibodies, testing for symptoms for flights from Pennsylvania to Hilo
Waiving of change fees. Search flexible flights from Pennsylvania to Hilo