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Pros: Very polite and friendly crew.

Cons: 1/2 hour late getting to Hilo

Pros: Crew name Sachi was excellent customer service.

Pros: nothing much to say for a 45 minute glight

Cons: not much (see above)

Pros: The flight crew tried hard

Cons: A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Pros: Comfy not overcrowded wonderful flight!

Pros: All was great.

Cons: The flight is too short to have a glass of champagne.

Cons: We should have been told in Boston that we need visa to Australia, not an hour and a half before the flight

Pros: Fast boarding

Cons: Was delayed longer than the flight itself

Pros: nothing much to say for a 45 minute glight

Cons: not much (see above)

Pros: The flight crew tried hard

Cons: A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Cons: 1/2 hour late getting to Hilo

Pros: Always a good ride.

Cons: Keep loud teenage girls from a 2 hour party at gate 21 and too loud on the plane. I know it's not really your fault but a public place in an airport is not the place for cards and other games with 6 girls sitting on the floor

Pros: The flight crew tried hard

Cons: A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Pros: I liked the service and everything else!

Pros: The crew was very friendly and I really value that.

Cons: After boarding on time, we departed about 51 minutes late because of some baggage inspection issue. For the entire time, there was only one announcement about the delay. This delay ruined my schedule on the arrival.

Pros: The crew was great! Food was not bad.

Pros: The crew was amazing, despite rainy weather. Service was very good.

Pros: The Aloha and smiles!

Cons: Nothing

Pros: All was great.

Cons: The flight is too short to have a glass of champagne.

Pros: nothing much to say for a 45 minute glight

Cons: not much (see above)

Pros: The flight was on time. The stewardeses were very helpful and curtiouse.

Pros: The views from the plane

Cons: A bit more room

Pros: Great crew even for such a short flight.

Pros: Fast boarding

Cons: Was delayed longer than the flight itself

Pros: The flight crew tried hard

Cons: A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Pros: Crew is so friendly

Cons: Drink and snack selection in first

Pros: I liked the service and everything else!

Pros: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Cons: The flight was too warm.

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: Good Crew. Landing was very smooth

Cons: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Cons: movie selection could have been better.

Pros: All was great.

Cons: The flight is too short to have a glass of champagne.

Pros: The flight was on time. The stewardeses were very helpful and curtiouse.

Pros: Employees from porter service to off the plane was excellent, luggage came out very fast by the time I walked from flight it was at baggage claim. Nice job and thank you

Cons: Long line at airport

Pros: Always a good ride.

Cons: Keep loud teenage girls from a 2 hour party at gate 21 and too loud on the plane. I know it's not really your fault but a public place in an airport is not the place for cards and other games with 6 girls sitting on the floor

Cons: We could have had our non-stop flight that we booked. Air temp in cabin was cold and breezy

Pros: On time, early. Good communication about what was going on currently and coming up from the pilot.

Cons: Food limited and what was presented was not straightforward. I would have preferred basic cheese and simple crackers. Less candy, more fruit. Paid too much for luggage.

Cons: A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall.

Cons: Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced

Pros: Friendly crew up and down from check in to flight attendants. Luggage beat us to carousel

Pros: Great flight great crew

Pros: The crew was kind

Cons: Leg room, food

Pros: Free food great movies very comfortable

Pros: Boarded on time; crew smiling & attentive

Cons: Don’t put anyone in Row 26, unless it’s free; No view at all.....,

Pros: Nice touch to have a blanket and pillow placed on each seat for our red eye flight from Honolulu to SF.

Cons: Couldn’t select our seats online when checking in. Had to wait in a long line at the gate to get our seat assignments from the gate agent.

Pros: Reasonably priced

Cons: More cushioned seats

Pros: Crew was great and kept us hydrated. Good free movies and nice Hawaii tv selections. Love the Hawaiian cooking show selections.

Cons: In seat monitor was a little loos and would slide out of position when watching it. Breakfast sandwich was free but the egg was a little grainy.

Cons: Old plane with no video screens or room. Boo!

Cons: Space on airplanes

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: Nice touch to have a blanket and pillow placed on each seat for our red eye flight from Honolulu to SF.

Cons: Couldn’t select our seats online when checking in. Had to wait in a long line at the gate to get our seat assignments from the gate agent.

Pros: Crew was outstanding! Relaxed yet professional vibe

Cons: Online seat check in was confusing

Pros: The flight crew tried hard

Cons: A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Cons: Short flight great friendly service.

Pros: Nassau security line was quick. US Customs line was quick.

Cons: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Pros: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Cons: No option to watch movies

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Cons: Short flight great friendly service.

Pros: Snack, cocktail, quick boarding, early landing

Cons: The seat is nice and wide but has a tiny upturn at the back which is uncomfortable after 2 hours.

Pros: Friendly crew up and down from check in to flight attendants. Luggage beat us to carousel

Cons: Nothing, actually.

Pros: I had to run to the gate and was really thirsty on the plane. I asked for a bottle of water or something, and the flight attendant that said "we don't have bottled water. Sit down and your drink will be with you shortly."

Cons: Be more responsive to customers. By being responsive you can help the flight become more enjoyable.

Pros: The crew was incredible. The flight was 4 hours late.

Pros: Video screen was in the head rest of the seat in front of me. Power outlets at the seat.

Cons: More room and wider seats

Cons: We could have had our non-stop flight that we booked

Pros: Great crew even for such a short flight.

Cons: More snacks

Pros: Crew was good, legroom barely adequate but we flew economy....

Cons: Late departure because of a seat on the plane was broken.... late arrival because they was already a plane parked at our gate. Otherwise not bad for holiday travel

Cons: We should have been told in Boston that we need visa to Australia, not an hour and a half before the flight

Pros: Entertainment

Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Cons: More communication on the flight delay

Cons: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Cons: We should have been told in Boston that we need visa to Australia, not an hour and a half before the flight

Pros: Appreciate it was a direct flight. The crew was friendly. However on the return flight after my checked baggage with checked my electric Clippers were not return to buy bag. I wrote several emails and made several phone calls and received no response. I bought a replacement pair but they're not nearly as good. I'm very disappointed.

Cons: More leg room.

Cons: .