|Flights Arrive in||Japan|
|Flights Depart from||Pennsylvania|
|Airlines||China Eastern, Air Canada, Turkish Airlines, Air China, Major Airline, Japan Airlines, Korean Air, United Airlines, Delta, ANA, American Airlines, China Airlines, Cathay Pacific, Emirates, Air France, Asiana Airlines, KLM, Hawaiian Airlines|
Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.
Cons: Minor gate change, not a big deal. Really not to much to complain about.
Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.
Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.
Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well
Cons: Limited in-flight entertainment. Headsets weren’t too good
Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.
Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus
Pros: Flight attendants are excellent, polite, warm and professional.
Pros: Pleasant Flight attendants and good pilot.
Cons: No free drinks at all! Cheap airline
Pros: Better staff than normally, which was both surprising and pleasant. Flight made it on time for the changeover in Zurich, which is very important.
Cons: Extra charge for luggage - it showed up in the itinerary only after everything has been paid for. And even the paid suitcase allowed 23 kg only. It has been just over TEN years ago that you had two suitcases at 32 kg each included in price! Does the airline seriously believe that you can travel around the world with just a swim trunk in your pocket? This policy is an insult to any world traveller. We do not all go into an all-inclusive resort! The only drink offered during the flight was plain water, again a step down from before where they also offered others, e.g. orange juice. Seating - now that big persons have the right for two seats for the price of one, when will the same rational apply to tall people?
Pros: Very good. No issues
Cons: Terribly small seats
Pros: Flight and service was very good
Cons: Crew showed up late and we subsequently were delayed.
Pros: Good food and great entertainment system.
Cons: As close as an hour to takeoff, we had not received any confirmation from the gate that we would be boarding there. Upon asking the gate attendant at our supposed depature gate if if was indeed the gate depating for Kabul, she "had no idea." To begin boarding, people just randomly started lining up without any formal announcement ever occuring.
Pros: The crew is friendly, efficient check in and boarding. Food is pretty good.
Cons: Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet.
Cons: Small legroom
Pros: The food was good. The staff very friendly.
Pros: Food good. Staff friendly.
Cons: Kid sitting behind me was kicking my seat.
Pros: Constant service through out the night on long 12 hour segment. Hostess was constantly walking up/down aisle serving great green tea and juices. Unlike other airline where crew puts off lights and go to sleep too
Cons: Food totally tailored to Chinese tastes. Though Muslim meal pre ordered was ok Beijing airport no WiFi and terrible security check
Cons: nothing at all
Pros: Exceptionally, there was an audio on this flight! I enjoyed movies very much! Also the chicken lunch there was delicious.
Cons: For my return flight, I expected the same, but in vain.
Cons: Flight was canceled but there wasn’t any notice prior we arrived at the airport. And there wasn’t any employees from air China to inform us at the airport. Unprofessional!
Pros: The plane, the comfort the staff
Cons: The food selections weee limited for people who don’t eat seafood or pork.
Pros: The service was excellent
Cons: Food needs improvement
Pros: Very comfortable and nice atmosphere
Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight
Pros: Everything ! Makes me what to travel to Japan more.
Cons: I loved it
Pros: Felt welcomed
Cons: Just felt a little cramped but not to bad
Pros: Accomodating the cew
Pros: Clean comfortable
Cons: Vegan meal option needs more veggies
Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE
Pros: Korean airlines is completely criminal
Cons: Korean airlines
Pros: The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well.
Cons: The planes are old. The space is tight, especially if you have long legs.
Pros: Everyone was really nice, and there was a decent amount of leg room etc.
Cons: I honestly can't say that I have any complaints about it. Thank you. :)
Pros: Everything was on time and all the staff were professional and friendly
Pros: The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that.
Cons: Lack of announcements and proper information when gate changes.
Pros: Boarding was easy, plane clean, snacks good.
Cons: Small plane but that’s not really fixable
Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible
Pros: Comfy seats, quick service.
Cons: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.
Cons: Seat assignment at gate and it changed 3 times to Accommodate others.
Pros: Great service!
Cons: Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space
Pros: I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well.
Pros: Staff was great!
Cons: Food wasn’t the best.
Pros: We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!
Pros: Service, entertainment , drinks, everything! Very good!
Pros: The jet
Pros: New 787, beautiful inside.
Cons: Uncomfortable in economy, seats very cramped, difficult to eat the meal.
Cons: The flight from Charlotte to Jacksonville denied 4 passengers boarding due to a weight restriction being met during the boarding process. There were no more same day flights available and staff was confused about how to resolve the issue.
Pros: Plane too cold hard to sleep, no blankets or pillows
Cons: late cold plane
Pros: Very nice new plane.
Pros: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.
Cons: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!
Cons: Dinner served 1130 pm breakfast after 12 hrs peanut snack.
Cons: Would fly China airlines again
Pros: I like the staff was very nice, and boarding process was not bad.
Cons: The aircraft was extremely dirty, also my seat was saturated with a spilled drink and it was all over the seat and the tray table and tv, there was old food crusted on the seat back. I didn’t want to touch a thing thank god it was only a two hour flight. Very very outdated.
Pros: Quick check in. Courteous.
Pros: Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy
Pros: Food was amazing
Pros: As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep.
Cons: Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack.
Pros: Loved the service and the movie options.
Cons: The food was just okay. It was pretty bland.
Pros: Service on the plan was excellent. Food was delicious
Pros: Crew was friendly. Comfortable.
Pros: Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help
Pros: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable
Pros: Good selection of movies
Pros: Over all everything was great, except the bags check in
Cons: I ordered Asian Vegetarian Meal. But they served me only pasta.
Pros: Service and crew are great
Pros: Even coach had plenty of room
Cons: Appreciate that there was food in flight but the taste left much to be desired. The entertainment selection was extremely sparse and could have been much better with English subtitles.
Cons: Only fish and rice were available for the breakfast meal. The seats were too compact for such a long flight. more leg room would be nice.
Pros: Plane are clean
Cons: The food is really good
Pros: The food is better than United, and the flight attendants were nice and professional.
Cons: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.
Pros: Plane was on time and crew was courteous
Cons: Crew didn't come through the cabin enough to offer water and drinks.
Pros: Nice people and good service
Cons: Not much
Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM
Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.
Cons: Boarding could be better
Cons: My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland
Pros: Food and service was pretty good
Cons: Stuck at the gate after boarding for an entire hour while they did maintenance on the plane before we left.
Pros: Timely and inexpensive
Pros: We requested that my husband and I can sit together (we booked the flight at a different time). They upgraded our seats to extra comfort seats without extra fee because the flight was full and there were not 2 seats next to each other available in regular economy seats.
Cons: Their movie selection is limited.
Pros: Crew was friendly and accommodating
Cons: Wasn’t able to get comfortable in coach seat to sleep
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