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Pros: "The experience was really good. I’ll be using JAL again."
Cons: "Keep doing a good job."

Pros: "Boarding very efficient."

Cons: "Boarding in New York could have been better organized"

Pros: "friendliness"
Cons: "food"

Pros: "Movies"
Cons: "I am satisfied with AA overall."

Pros: "Lots of Leg room"

Pros: "The crew members polite and nice."
Cons: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."

Pros: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Cons: "N/A"

Pros: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"

Cons: "Air on the plane was stuffy"

Cons: "Check in and apps stuck in 80'"

Pros: "Good efficiency for boarding an good in air entertainment"
Cons: "Delayed for an hour while already boarded"

Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."

Pros: "Everything"
Cons: "Nothing"

Pros: "Smooth ride"

Pros: "Everything ! Makes me what to travel to Japan more."
Cons: "I loved it"

Pros: "Overall is good :)"

Pros: "Nothing"
Cons: "Everything. I will fly out from Narita from this point forward."

Pros: "Good service. Flight went off without a problem."

Pros: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."

Pros: "Rebooked me because I went to wrong airport — thanks"
Cons: "The business meal was just okay this time. Not as good as before."

Pros: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Cons: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Pros: "Very helpful and polite"
Cons: "I got a sore but comes the seat was not very padded"

Pros: "Friendly diligent staff"
Cons: "No announcement to acknowledge the bumpy ride"

Cons: "No AC"

Pros: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Cons: "Nothing."

Pros: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Cons: "Can’t think of any thing"

Pros: "Excellent service, excellent seats and comfort . Good food"

Pros: "Flight was comfortable enough"
Cons: "4 stars for food and entertainment as it was only an hour flight."

Pros: "I liked everything with JAL. Seats are comfortable, good food, excellent service."

Pros: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Cons: "Can't really say anything bad! It was great!"

Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."

Pros: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."

Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"

Pros: "Everything"
Cons: "more movie options!"

Pros: "Awesome experience, nothing like any other. Will fly again."

Pros: "JAL doesn't disappoint!"

Pros: "Everything"

Pros: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."

Pros: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Cons: "No food offered, not even a biscuit, only very basic drink selection."

Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Pros: "All was fine"
Cons: "Nothing"

Pros: "The airplane and all crevices"
Cons: "None"

Pros: "Friendly staff"
Cons: "only drink provided but no snack"

Pros: "Service and polite staff."
Cons: "Not much space between the seats for my long legs."

Pros: "Comfort seat, decent food, polite service"

Pros: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pros: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Cons: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

Pros: "Everything"
Cons: "Free Wi-Fi would be nice"

Cons: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."

Pros: "Everything. They are the best"

Cons: "Everyone was accomadating"

Pros: "Korean Air was amazing. Very comfortable, hospitable, and punctual."

Pros: "Good"

Pros: "I like ailes center seat it's easy to get in or out."
Cons: "Should have the option for reserved the seat not only priority travelers ."

Pros: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Cons: "I don’t know yet."

Pros: "Seat comfortable"

Pros: "Fortunately plane not full and was able to use adjacent seat(s)."

Pros: "Seat super comfortable wheelchair is perfect awesome"

Cons: "Loved it"

Cons: "Let me change my ticket due to a death in the family."

Pros: "comfortable seats"

Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."

Pros: "First Korean dish was good."
Cons: "The pasta was the worst meal ever."

Pros: "Everything!!"
Cons: "Nothing!!"

Cons: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."

Pros: "Great"
Cons: "None"

Pros: "I liked the seats and the comfort."
Cons: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."

Pros: "쾌적하고 승무원 서비스는 좋음"
Cons: "식사가 맛과질이 떨어진다 정성이없이.."

Pros: "Very reliable, quick boarding"

Cons: "Excellent!"

Pros: "some area the A/C does not work"

Pros: "Korea Airlines is the best!"

Cons: "re you trying to register for?  ~ Garrett"

Pros: "Friendly af"

Pros: "Cordial; patient; understanding; calm; respectful; and helpful"

Cons: "Cabin temperature was too high"

Pros: "The comfortable ride during the entire trip"

Pros: "Loved it!"

Pros: "I LIKE IT"

Pros: "A proactive, kind and proper treat on board"

Pros: "I liked that i had two seats to myself"
Cons: "No VR goggles"

Pros: "中文内容太少（包括字幕）"

Pros: "All was good"

Cons: "special meals especially Hindu meals non vegetarian"

Pros: "nice planes"

Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."

Cons: "Nothing GOOOOOD!!!!!!!!!!!!"

Pros: "Everything like always"
Cons: "Nothing"

Pros: "The time is not delayed"

Pros: "Everything"
Cons: "Nothing"

Pros: "Cleanliness of the restroom and hospitality"

Pros: "Everything"
Cons: "nothing"

Pros: "From baggage check to arrival everything went smoothly."

Pros: "Crews"

Cons: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."

Pros: "Delays on both legs, but major snow storms at both departure points. Lucky to have gotten out."

Pros: "On time, crews were friendly and helpful"

Cons: "No negative experience with Korean Air."

Pros: "Love ANA. Always a pleasure."

Cons: "Five delays and three gate changes are not cool"

Cons: "if the seat can be reclined a little more"

Cons: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."

Cons: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."

Pros: "The time is on time ."

Pros: "The attendants are all courteous and respectful."

Cons: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."

Cons: "See subject line"

Cons: "https://twitter.com/devanshsoni10/status/940564856142311424"

Cons: "late again and hot in the cabin. sat on the runway for a while again"

Pros: "more new movies will be better"

Pros: "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
Cons: "."

Pros: "Meals are excellent at Nippon, stewardesses so helpful and charming."

Cons: "Width of the seat for me was bit tight when in a flat bed position."

Cons: "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"

Cons: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."

Pros: "Good"
Cons: "No"

Pros: "Perfect"

Pros: "Nothing"
Cons: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"

Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."

Cons: "Nothing"

Pros: "Everything is perfect!"

Pros: "Everything"
Cons: "Nothing"

Pros: "Everything"
Cons: "N/a"

Pros: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."

Pros: "The stewardesses were always smiling and very engaging!"

Pros: "Newplane, excerlent crews"

Cons: "Very nice services"

Cons: "Nothing, everything was as expected"

Pros: "Friendly and helpful stewardess"
Cons: "Seats could be more comfortable."

Pros: "The middle seats were seperated, so I had my own arm rests"

Pros: "staff was great in business"

Pros: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Cons: "nothing"

Pros: "Ok"
Cons: "Not ok"

Cons: "Limited movie and news programs"

Pros: "Superb!!"
Cons: "None"

Pros: "Very nice and pleasant staff"

Pros: "Cabin comfort"
Cons: "Only two Hindi movie"

Pros: "Everything.!"
Cons: "can't think of any.!"

Pros: "Once again friendly and very helpful"

Pros: "staff was very nice and helpful"
Cons: "movies were not sp good"

Cons: "Headset wasn't working propperly."

Cons: "Long security lines"

Pros: "Staff pleasant"
Cons: "Entertainment could be improved"

Pros: "Great comfort."
Cons: "Limited entertainment compared to other airlines."

Pros: "Very comfortable and nice lighting. Not too bright"
Cons: "The overhead light is too far up and when I turn on the light it's lightning up more than just my seat. Other people beside me are sleeping and it's too bright to turn on the light."

Pros: "We were the first to be there in line in wheelchair yet we were the last to be assisted."

Pros: "Legroom and cabin ambience"

Cons: "It was a rough landing."

Pros: "The staff was very friendly was nice trip"
Cons: "The food was not great"

Cons: "Seat"

Pros: "Food"
Cons: "Seats"

Pros: "Comfortable cabin atmosphere"
Cons: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."

Pros: "Crew was good"
Cons: "Tvs don’t work. Uncomfortable seats"

Pros: "Amazing staff"
Cons: "Uncomfortable seats and poor entertainment systems"

Pros: "The crew was very friendly, kind, and helpful."
Cons: "I couldn’t find any music that I liked - classical, soft rock, etc"

Pros: "Very attentive and efficient"

Cons: "Delay delay delay and i have to stay in hotel"

Pros: "Crew was superbly amazing which made flight enjoyable."
Cons: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"

Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"

Pros: "Very packed and no leg space"

Pros: "Much better than average meals"
Cons: "more cell phone charging stations at the airport"

Pros: "Everything was good"
Cons: "Veg Food"

Pros: "Crew was friendly and helpful."
Cons: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"

Pros: "Air craft"

Cons: "Took long time to provide food & water."

Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Cons: "Nothing"

Pros: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"

Pros: "Everything?"
Cons: "Nothing?"

Pros: "Everything"
Cons: "Nothing"

Pros: "Caring service, good pod seats on A350 and airy cabin."

Pros: "On time, fairly good food, good entertainment system."
Cons: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Cons: "Snack options were a bit limited for such a long flight"

Pros: "Flight duration was short"
Cons: "Nothing in particular"

Pros: "Plane was excellent"
Cons: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."

Pros: "Staff was outstanding"
Cons: "N/A"

Pros: "FLIGHT ATTENDANTS WERE WONDERFUL"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"

Cons: "Well I had 13 hours of layover. I was extremely tired and sleepy."

Pros: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Pros: "Nil"
Cons: "Seat not very good"

Pros: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Cons: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"

Pros: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Cons: "NA"

Pros: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Pros: "Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant."
Cons: "Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport"

Pros: "Food is really good and you guys also have options for vegetarian people as well."

Pros: "The staff"
Cons: "As always the space"

Pros: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."

Pros: "The business cabin and the customer service was superb."
Cons: "The food"

Pros: "The service was okay"
Cons: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"

Pros: "Over all it was a good experience"
Cons: "IEvery thing was fine."

Pros: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"

Pros: "Crew was great; plenty of space to stretch out"

Pros: "a wonderful experience to travel with Qatar airways, recommended for others as well."

Pros: "It was the first time using Qatar Airways and I'll continue doing so in the future."

Pros: "Journey was ok."
Cons: "Flight was on runway for more than 45 mins. I had to run to catch my connecting flight. If the flight had to wait then why on runway after landing. Anyways I barely caught my connecting flight."

Pros: "This trip was nice. I will fly Qatar again"

Pros: "Good though. But not too comfortable with indiscriminate change of seats. Was held up in Doha because my seat was changed."

Pros: "The Boing 777."
Cons: "Flight attendants English very poor."

Pros: "The plane was clean, the staff was very friendly and attentive, the price was right, the seats were comfortable, and they had a good selection of movies /entertainment. We would use Qatar again"

Pros: "Very comfortable overall"
Cons: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."

Pros: "The flight schedule was on time"
Cons: "N/A"

Pros: "Friendliest Turkish crew I’ve had."
Cons: "Inflight movie selection is fairly dated."

Cons: "My luggage was lost during transit even thout it was a 1h 50 minute layover."

Pros: "Great service! Food was very good."
Cons: "That boarding. People who were not in line rushed to the front when boarding started."

Pros: "Attractive business class fares. Among the best business class."
Cons: "Don't underestimate the additional hours. The stopover in Istanbul is definitely a negative (crowded, unpractical airport). Next time I will probably stick to European airlines, if the fare difference is reasonable."

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"

Cons: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Pros: "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"

Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pros: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Cons: "No negative points to make."

Cons: "I had a fever and requsted bottled water to keep with me and sip as I needed. The crew was unwilling to process my request and would only give a cup at a time!"

Pros: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Cons: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Cons: "My Miles&Smiles were not added to the trip."

Cons: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Pros: "Had ti spend while night in the Istambul airport. ...."
Cons: "No connection till following evning"

Pros: "Airplane crew was amazingly friendly and helpful"

Pros: "Smooth and easy, pleasant staff and service flight."

Pros: "The Lounge at Istanbul airport is fantastic"
Cons: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"

Cons: "No space"

Pros: "Turkis air personnel all friendly and helpful . Food and beverages good."
Cons: "Leg room and seat spacing a little tough for 13 hour flight."

Pros: "Overall the plane was very comfortable."
Cons: "Waited on the plane to takeoff for an extra hour without explanation."

Pros: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Cons: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."

Pros: "Great food! Loved that you get a menu to choose from"
Cons: "We were not asked or given the option to choose our seats on the plane."

Pros: "Flight attendants need to be friendly."
Cons: "I will never use Turkish airlines again."

Pros: "Nothing."
Cons: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"

Pros: "Timing of the flight."
Cons: "I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly."

Pros: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Cons: "It was all good(which I rarely get to say these days on any carrier)"

Pros: "The seats were okay and entertainment was okay. But other than that -"
Cons: "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."

Cons: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Pros: "food is always good..crew too"
Cons: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"

Pros: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."

Pros: "Free wifi for business class HD movies + good quality DENON headseat"
Cons: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Cons: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."

Cons: "The last minute gate change--"

Pros: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Pros: "The crew were very nice al of them."
Cons: "The seats were to close to each other, so when you watch a movie on the screen it was very close that it will hurt your eyes if you keep watching the whole movie."

Pros: "Very Nice"

Cons: "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."

Pros: "that its only 1 hour 45 min."
Cons: "tired cabin crew. terrible wet sndwich. very disssapointing specially when they knew it's a night flight that most of the people coming from connections of 10 hours!! Seats need improvement. terrible entertainment which made the people and specially the kids more boring.. and.. we had a delay of almost 1 hour!!"

Pros: "The overall experience was good but small gestures by crew can improve the same significantly."
Cons: "Crew slow to respond or non responsive even for a glass of water."

Pros: "I liked the entertainment options during the flight."
Cons: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."

Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Pros: "Every thing was excellent"

Pros: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Cons: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."

Pros: "The flight was amazing with every detail. Big thanks from cabin crew as well as i had a free upgrade to business seat"
Cons: "Everything was awesome and nothing was bad in this flight. Big thanks to the cabin crew team"

Cons: "We were told to go to the gate. However, there was no room for us there, another flight to San Francisco was leaving earlier and given precedence. So it was crowded, chaotic and we had to stand around unnecessarily, when we could have been drinking coffee or sitting comfortably elsewhere in the airport. On the flight they ran out of one of the meal choices and we just had to take or leave what they still had."

Pros: "The crew is excellent"
Cons: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"

Pros: "Everything was excellent."

Pros: "Free blockbuster movies. Two meals. And a in-flight comfort bag that included a variety of things including, an eye mask and slippers. Always came around with drinks."