Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "The exit row seat was clutch!! I couldn’t imagine sitting anywhere else!!"
Cons: "The boarding process was chaotic. Not very much room at the gate and very disorganized."
Pros: "We arrived thirty minutes ahead of schedule even after sitting on tarmac for a while. Seemed like a relatively short flight!"
Cons: "I wish they had outlets near seats but that's more of a general suggestion."
Pros: "Quiet, flight. Full but you wouldn't have known it. Had an issue with lavatory door not closing right. Turns out an AA mechanic was a passenger and fixed it!"
Cons: "I didn't find out until in the air that I needed to download the AA streaming app ahead of time to watch movies on the plane"
Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"
Pros: "We made great time!! Crew was friendly."
Cons: "Airplanes are small and that middle seat is a killer for your neck but crew and making good time made up for it!!"
Pros: "The crew was very nice and attentive."
Cons: "It was SO hot in the airport terminal and on the plane, but only on our half of the plane. We were all very uncomfortable."
Pros: "Very smooth flight. Competent crew."
Cons: "It was all good."
Pros: "That I was found an alternative flight and was boarded swiftly."
Cons: "That my flight was delayed four hours or more and then cancelled so I had to be transferred to a totally different flight in the early hours of the morning and that my luggage was delayed and travelled on a different flight to mine. The entire experience was very discouraging."
Cons: "Wifi was not working in the airplane unfortunately. You could connect to it but it was not working at all for anybody '"
Pros: "Friendly crew, nice meal, relaxing flight. Really appreciated the opportunity to get the Dasani Lime sparkling water. Nice, healthy alternative to soda and such. I appreciated that loud PA system announcements weren't being made all night long during the flight. This allowed me to get truly relaxed and enjoy the flight part of the experience. Thank you."
Cons: "I flew economy so I have no complaints. The movies weren't my cup of tea, but I was exhausted and slept anyway, so it didn't matter."
Pros: "Biscotti, pilot, crew"
Cons: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
Pros: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Cons: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
Pros: "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."
Pros: "Crew was nice"
Cons: "Missed connection flight because they were late taking off, stuck in Munich all day. Only some of us got our second ticket to begin with even though we were told to check in to both through AA. They did take responsibility and pay for our lunch though so there's that."
Pros: "Seats were comfortable."
Cons: "Two hour plus delay in plane on tarmac then long flight with entertainment not working. Crew could care less."
Pros: "Flight was on time (actually early) and smooth. The crew was very friendly."
Cons: "Right after boarding Zone 5, the crew called for Zone 6, and everyone rushed the line. Zone 5 had not yet completed boarding."
Pros: "Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas."
Cons: "The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase."
Pros: "Plenty empty seats, so I had enough room. Arrival earlier than scheduled, crew provided good service"
Cons: "Food (I had pasta)was lousy, the little TV screen was EXTREMELY unresponsive, Most of the time it would not work - unable to make selections. Seat 19C"
Cons: "No WiFi"
Pros: "The flight went very smoothly once we were finally on our way."
Cons: "Kiosks that worked were rare. Crowds trying to get boarding passes and finally getting their luggage checked were huge. Not enough staff to help confused passengers. Overall, the situation was something I have never experienced with any other airline."
Pros: "The plane and facilities were all very nice."
Cons: "Requested a raw vegetarian meal when prompted but message was not delivered to airline evidently. Flight attendant did not attempt to find alternate meal and implied we had not followed proper directions."
Cons: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"
Pros: "In general it was fine"
Cons: "The flight was not cheap and when I went to select my seat, it revealed that to not sit in the middle row would cost me an extra $60 each way. A bit much on the misc charges folks."
Pros: "Crew was excellent and live tv options"
Cons: "Temperature on flight was freezing cold!"
Cons: "No priority boarding for people with babies and toddlers"
Cons: "My flight was cancelled, then rebooked three times, when I finally was able to fly almost 24 hours later, the flight was delayed by over an hour. Not acceptable service at all. Not interested in ever flying with American again."
Cons: "Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle."
Pros: "Glad AA offers a direct flight from Philly to Amsterdam."
Cons: "The flight left over two hours late, for reasons never provided. We were not alerted until after I arrived at the airport (thanks for the timely email, AA). I also dislike having to pay extra for a seat after I've already paid for the ticket!"
Pros: "It was a good and comfortable flight and a nice crew allthough it was Operators by AA"
Cons: "The food is not overwhelming."
Cons: "Horrible service and was never notified so I was not able to make either of these flights."
Cons: "Finally took off at 12:15 AM on a flight scheduled to depart at 7;30 PM the day before!"
Pros: "Gave us plenty of food and entertainment"
Cons: "the touchscreen for the inflight entertainment wasn't working properly - slow/unresponsive on the right side - and the announcements were deafening over headphones"
Pros: "Crew was helpful and provided sufficient food and drinks. Plane was late."
Cons: "The plane was late. Took a long time to turn over and the seats were not very comfortable. This was a flight operated by American Airlines"
Pros: "Food and crew were excellent. In flight entertainment vast."
Cons: "Seats were terribly uncomfortable. I was sandwiched between two men in an aisle seat of 4 and our arms were bumping into each other the whole time because the seats were smaller than the people. It was the most back and lower lumbar discomfort I've had."
Cons: "Plane needed to be updated. CRT TVs still? More space in seating for such a long duration flight. Head rests that don't rise more than a few centimeter. What's the point then?"
Pros: "Crew were very good seat as comfortable as can be on a flight."
Cons: "The flight was delayed and information was not clear boarding was messy people had far to much hand luggage I had one piece but was not allowed to take it on board as the overheads were full already? my main case was sent early and I was a long time in baggage claim waiting for it till I found it in a contained area it had been opened for security reasons? No information was given about the early sending of luggage? Don't think I will go through Philadelphia again."
Cons: "We upgraded our seats to row 8, priority seating and the legroom was absolutely terrible. I completely regret upgrading our seats and paying extra for nothing. This was a terrible over-night experience. We also did not have Wifi, which AA.com indicated we would. The plane was very outdated and the seats were uncomfortable."
Pros: "Efficient. Got to destination on time."
Cons: "My tv screen was not working. I asked four times to see if it could be fixed. Crew could have cared less. Crew seemed a bit rude overall."
Pros: "Clean and not much space but ok"
Cons: "No individual screen and no choices"
Cons: "1 1/2 hour delay waiting for another plane was ridiculous."
Cons: "Don't like the habit of having the staff reserve the last 3 rows of the airplane for personal usage when there are no other spare seats on the plane. Then we were lied to by the attendants that they did this to balance the weight across the aircraft. The seats are incredibly uncomfortable to begin with and mine had a broken seat bag making things worse. All in all a miserable flight to Europe for my kids and me."
Pros: "The new plane."
Cons: "Late departure."
Pros: "Outside my issues, everything else was quite pleased"
Cons: "I was charged twice for my seat. Purchase flight and I chose my seat. Both charges were separate. Once I made it to the airport I was charged again for the seat. Really confused with this matter. One ticket agent was anything but unpleasant, I am disable and I had to load my luggage on the ramp. Very unprofessional. Those two situations sad"
Pros: "A typical American Airlines flight these days. Easy boarding. Very friendly flight crew. Cafeteria food. Left a little late and arrived on time."
Cons: "Squished in seats. No legroom. The usual. (Everyone understands)"
Pros: "Plane didn't crash."
Cons: "Late flight, they didn't update the board at all. Forced me to check my carry on luggage because they didn't do their job correctly. Overall terrible service, will avoid AA in the future."
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Pros: "There was enough space between the passengers and for my legs."
Cons: "To many layovers. The should arrange for more direct flights. Having less options but a reduce flight time will be best. That goes for all airlines."
Cons: "traveling at night"
Cons: "Frontier is trash. 2.5 hours late, terrible seats, overcharge for baggage."
Cons: "The crew had to change the tire causing a two hour delay. I missed the only flight leaving Denver to Sacramento. I’m stuck in Denver trying to find a way home for an issue that wasnt of my doing"
Pros: "Nonstop flight."
Cons: "90 minute delay to repair toilets and the toilets were dirty."
Pros: "The price is great, and the staff are great too."
Cons: "Delays (it is what it is) but people tell me they’re notorious for delays. Bartender at airport told me they’re shocked if no delays from them occur. Lol... refreshments are not complimentary but I expected that. Would I fly frontier again? I probably would. Great price, staff, and wasn’t bad spacing in the seats. If you’re a tall person, won’t be comfortable."
Pros: "The helpful counter agent."
Cons: "All ok."
Cons: "There is a charge to check bags and a charge for snacks and drinks. Whatever happened to complimentary incidentals?"
Pros: "Not much. It was on time so that was positive"
Cons: "Attitude of staff, comfort , communication regarding carry in"
Pros: "Very cheap"
Cons: "Very uncomfortable no elbow room or leg room and the chairs are hard."
Pros: "New plane"
Cons: "Having to pay to pick my seat and limited leg room. Also charging for a carry on for the sole purpose of seeming comparable in price to airlines that don't charge for that is rediculous."
Pros: "inexpensive fLight."
Cons: "paYing for coffee. paying for carry oNs."
Cons: "Kid vomit"
Pros: "Very nice flight and crew. The gave me priority seat and boarding because I'm military as well as 2 free carryons."
Cons: "Only thing to make it better would've been wifi"
Pros: "Weather is fine here, but a delay in a different city turned into 4 hours of waiting. The $10 voucher really made me feel better though! Total disorganization, it all stemmed from a delayed flight 5 days ago that snowballed into this. Crazy, only fly these guys if you have no other choice."
Pros: "Flight cancelled"
Pros: "The crew did a wonderful job accommodating me with my special needs. The personnel at the airport made me feel very comfortable,"
Cons: "I know there is nothing to be done about it, but the seats on the plane were cramped, and the I swear, the pilots found every bit of rough weather to fly thru. Sometimes I felt like a pinball being bounced around."
Pros: "I liked the leg space."
Cons: "The flight attendants spilled ice water all over a man. They also skipped over my row with the cart and we were all wide awake."
Pros: "We left early and arrived about 20 minutes early"
Cons: "Very uncomfortable seats"
Cons: "High charge on baggage. Not even water. I will not want to flight with you again. Sorry."
Pros: "Equipment was relatively new so no issues there. Orderly boarding and clean cabin. Flight crew did a superb job! Cabin crew were polite and accommodating enough. Gate agents were efficient and friendly, Can't comment on the quality/quantity of food or beverage as I opted not to give them any more money, Make sure to download the Frontier app on your device BEFORE boarding or you will have NO entertainment available! The entertainment is complimentary but there's a charge for internet."
Cons: "I had discovered the carry-on bag charges AFTER purchasing the ticket online which is a bit underhanded. My 'bargain' ticket was now the same price as every other airline plus the 'privilege' of food and beverage purchase whereas all the vanguard carriers still offer free carry-on, snacks and soft drinks. BTW unless you're drunk or completely exhausted, don't plan on getting much sleep: the seats were made with some of the thinnest padding I've experienced and you might get 3-4 inches of recline, IF you can locate the lever! IMPORTANT!! If you don't order THE WORKS pkg ($55) when you INITIALLY pay for your ticket, which includes refund waiver along with check-in, carry-on and seat choice, you're stuck with THE PERKS ($45) which has all the above EXCEPT the refund waiver. The refund fee is $99! You can do everything a la carte, but will cost more beyond 1 bag. BTW, do it all online or you'll pay more at the airport. All in all, absolutely fine for the price if you have a personal sized item (i.e. up to a small backpack) but a standard size carry-on or check-in will definitely put a wrinkle in your flight budget!"
Pros: "Smooth flight, friendly crew. Had no problem boarding, or getting my seat."
Cons: "I felt that the additional cost for carrying on my bag was high, by the time you pay that, the price of the ticket is almost equal to other airlines. If you change your seat there's an additional charge for that. Also, I do like the fact that the airline charges for non-alcoholic beverages. I'm not sure if they charged for water, but they charge $2.99 for a regular sized can of Coke. I think that leaves the public with the feeling that they're being ripped off. Not good."
Pros: "I liked that I was able to select a seat."
Cons: "I did not like that I had to pay extra to select a seat, especially because the seat was not any more comfortable or spacious than the other seats on the plane. The staff rolled their eyes when customers requested service. I am never flying Frontier again."
Pros: "Not much. Very amateur service"
Cons: "To pay $40 for a carry on bag is being a thief. The seat in the plane do not recline... comfort is a thing of the past!"
Pros: "The crew was friendly and helpful."
Cons: "Had to sit on the tarmac about 30 minutes on arrival in Indianapolis because another aircraft was at our gate. Why couldn't we have gone to a different gate? Arrival was at about 9pm and the airport wan't that busy. This was uncomfortable. Would have been a good time to hand out free snacks and beverages or drink coupons for a future flight."
Pros: "We landed safely"
Cons: "The flight crew was atrocious. They were rude when they spoke to us and when I asked for refreshments they turned around as if to get them for me and then the lady sitting next to my husband had to get their attention again to ask a second time if I could have water and Chex Mix so I could take my medicine. I have serious health conditions and I couldn't even get water without paying $3 a bottle. It is disgusting to me that we are charged for flight and then charged for Refreshments during that flight. Any other Airline who charges for a seat to take you to your destination includes at least drinks and nuts for free but not you."
Pros: "We were at our destination 40 minutes early!"
Cons: "paying for any beverage other than water"
Cons: "Clean the seats off!"
Cons: "Flight From San Antonio to Philadephia, Late for 1 hours Flight from Philadelphia to San Antonio boarding on time, however we have to wait for 1 hour to take off"
Cons: "Lack of organization and a delay of 5+ hours on a 4-hour flight."
Pros: "I'd like to not be charged for a carry-on."
Cons: "I did not like the overselling, extra fees (i.e. carry-on charge)."
Cons: "Airport security was terrible."
Cons: "Flight was 7 hours late because of staffing error and you have to buy all refreshments and basic courtesies."
Cons: "Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again."
Pros: "The crew were all very friendly and the planes were clean."
Cons: "Having to pay for a carry on bag. This will probably be the thing that prevents me from flying with Frontier again."
Pros: "The economical price for travel"
Cons: "No beverage offered except at cost....I am used to having soda or juice on other flights. Delay time at departing airport and no explanation offered. We sat for at least 30 minutes and could see a Frontier plane in distance moving around outside. Customers did not know what was occurring in that situation."
Cons: "I selected the wrong flight and called to cancel. They charged me $99 and I didn't get to go on vacation."
Cons: "Having to pay all the extra fees for a checked bag and carry on luggage."
Cons: "You could not adjust the seat backs, stuck in the upright and locked position for 4 hours. Tight leg room. Would not do it again."
Pros: "The staff"
Cons: "The plane, the five-hour delay."
Pros: "We got to destination 30 mins ahead of time."
Cons: "No leg room and the seats don't recline. No free snacks or drinks. Not even water."
Pros: "Not Much. Miss the old Frontier"
Cons: "Hidden Fees - Charges for luggage, Carry On, Drinks, Snacks, assigned seats, charging for seats that recline. $88.00 round trip fair turned into $200 Surprised they didn't charge to use the restrooms Uncomfortable - worst seats ever Will never fly Frontier again if I don't have too. Sad to see a good airline that has been bought out and ruined."
Pros: "The crew was very nice and boarded the plane quickly."
Cons: "Basically everything else was awful. The seats were the worst I've ever sat in on an airplane. There was something poking me in the back the entire flight. On an international flight there should be some sort of food options beyond m&m and rice krispy treats.... I ordered one, and they had none left. There wasn't even a magazine for me to look at while on the plane. Really disappointing experience from stem to stern"
Cons: "fees were charged foe everything from carryon bags,checked bags, seat reservation. There was a fee for everything but water. no updates on flight status, no music, no TV no movies, seats did not recline, stuffed in the seats like sardines."
Pros: "Starts off seeming cheep..."
Cons: "Then you pay for "every" thing. Seats do not recline on a 5+ hour flight, what is that?"
Pros: "Flight crew pleasant, even making sarcastic comments about the cheapness of their airline. For example, "If you don't like our service, there are 8 emergency exits on this plane." We arrived safely and our bags got there too!"
Cons: "It was a tough day due to weather delays and cancellations, but the airport crew was overwhelmed and failed to control the massive crowd. At one point, service members started calling out destinations and it became a free for all. Passengers jumped over each other and across the ropes to cut in front. Elderly and children were pushed aside. At the gate, it was announced "in 15 minutes, we will ask passengers needing help to board", followed immediately by another crew member "we are already boarding all passengers!", then right back to the first crew "we are not boarding yet, we will start boarding in 15 minutes". Confusion! Departure was listed on time, but we really left 40 minutes late."
Pros: "Even with very rainy weather in Austin, flight left on time. Crew was very nice on both our flights. Plane was clean. Comfortable enough--about what to expect in this day and age."
Cons: "A lot of fees with Frontier flights. Wny not just include in the original fare of the flight?"
Pros: "Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate."
Cons: "The initial price did not include a free seat . Had to pay $16.00 extra for a seat."
Pros: "I loved the gate agent. She gave me a row of seats to myself. I also loved the flight attendants. They were very courteous, friendly and professional. The pitch between the seats were decent. They definitely respect the passenger and provide excellent pricing. I traveled without bags or personal item. I understood exactly what I was doing. Going to Vegas for 24 hours for next to nothing."
Cons: "I felt the snacks were overpriced. It was kind of funny seeing the flight attendants use debit or credit cards for each item on their cart."
Pros: "Base price. Plane seemed newer and was clean."
Cons: "Staff was a bit rude. Tray table was comically small though with absolutely no complimentary food or drink I suppose it doesn't matter. Extremely thin padding on seats making them quite uncomfortable. While the base fee is low, once you factor in all of the fees for check bags, carry on bags, snacks or a drink while on-board, and paying to guarantee you have seats together, you might as well just fly Southwest because Frontier will likely be no cheaper or just barely."
Cons: "Two hours delayed. Seats didn’t recline."
Pros: "Non stop flight."
Cons: "Seats were close together and uncomfortable. No food or entertainment on plane.fees nickle and dime you to death."
Pros: "The price was right Plane clean, on time and smooth Cramped and seats don’t recline."
Cons: "the feeling of claustrophobia. the inability to move once in a seat."
Cons: "Arrived minutes later than normal and was told there was nothing they could do. Due to the holiday season obv tickets are at a premium so now my trip cost 2x"
Pros: "Flight was on time ..Boarding was done quicky and we got in early . Great flight !!!!!"
Cons: "The flight was significantly delayed which caused me to miss my connecting flight and spirits solution was to offer a plane 12 hours later with no compensation or hotel room. Once we finally boarded the plane we waited on the tarmac on both sides."
Pros: "Nice seats"
Cons: "We waited 5 hours past are depasture time ND I'm pretty sure I just missed my connection"
Pros: "Only the great part was the staff very friendly and made the flight fun."
Cons: "Their flights ar cheap for a reason. You have to pay for your carry on bag, the seats are never tight and don't lean back, and you have to pay for everything on board."
Pros: "Staff were great. I'm handicapped. Help was greatly appreciated."
Cons: "Not even water offered. Except to buy"
Pros: "Nothing was good. 5 hour delay"
Cons: "Awful most uncomfortable flight ever. Would rather pay more money and fly with another airline."
Pros: "Not one nice word about spirit airlines. Flight cancelled. Wanted us to wait for 4 days. Never helped us with our hotel nor compensation"
Pros: "Crew was pleasant and entertaining"
Cons: "You save NO money. They nickel and time you with baggage and seating fees and end up paying more than you would at other airlines."
Cons: "Cancelled our flight and kept changing the reason. Could have got a plane for us later in the day. Would not pay for lost hotel rooms or other costs. Would not switch destinations. Would not look at other airlines. I will NEVER fly this airline again"
Pros: "The seats are awful! They shouldn't use these planes for cross country flights as the service and comfort is not good. You can't even get a glass of water without a charge"
Cons: "Seats and service"
Cons: "I am EXTREMELY upset with my entire experience regarding Spirit Airlines and 3rd party travel services. We showed up to the airport for our 7:35 pm flight and the flight board indicated our Spirit flight to Las Vegas was delayed until 8:15 pm. Since we now had extra time we went to go get food at the food court. We came back at 8:00 pm and it turned out that the flight wasn't actually delayed and left on time (ie without us!). No other flights were leaving until the following day. We were going on a short business trip for a seminar and the timing was meticulously planned out. Because of this, we missed half the seminar and also lost $150 on non-refundable hotel rooms we never actually used. When trying to cancel the hotel, we were informed we had to go through the booking agency. When going back to the booking agency, we were informed they needed to go through the hotel... Long story short we are out $150.This kind of "pass the buck" mentality is why I will NEVER use ANY 3rd party booking agency again when traveling. Thanks for nothing!!"
Pros: "Would not help us get another flight. Offered us a 24 hour 4 stop flight. 3 days later. Goodbye to you and spirit airlines forever."
Pros: "The flight attendant who was on the pa was really good. She fun and informative at the same time."
Cons: "2 hour bump to departure"
Cons: "That there was a dirty napkin and fork still on my tray table when I went to sit down. My friends and will never fly spirit again; you are charged for everything and the seats are very uncomfortable."
Pros: "IT WAS FAST TO GET SEATED"
Cons: "There was no leg space at all"
Pros: "Spirit doesn't advertise flights with Bells and Whistles, so we got what we paid for. NO issues, got there safe, trip was fine!"
Cons: "Seats could have been a little softer, but all around it was fine."
Cons: "The charges on my carry on was totally a disaster 55.00 I travel to Vegas with my carry on for free all the time .I got charged 55.00 that's it I will never travel with the Airline again ."
Pros: "I liked the fact that the crew made us aware of everything that was going on. I felt like we were in good hands."
Cons: "The crew made everyone comfortable by taking a little more time explaining and giving details that came from the air traffic control."
Pros: "Not much"
Cons: "Nickel and dimed everything, cramped, late, bad, uncomfortable seats shall I go on?"
Cons: "They up-charge for everything- you pay for a ticket and then have to pay more when you select a seat!! They also charge you to carry on your own bag!!! They were over 3 hours late in the departure time and I had to book on another flight but get no refund from Spirit... I WILL NEVER USE THIS AIRLINE AGAIN!!!!!!!!!!!!!!!"
Pros: "Could not lean back. Back very sore"
Pros: "It was a relatively smooth process no long lines not much of a wait for anything flight crew did their."
Cons: "Seats didn't recline and every purchase had to be electronic no cash transactions not everyone lives in a plastic world. I just don't understand why prices are up across the board and charging for luggage yet turning cash away???"
Cons: "Flight was delayed"
Cons: "Waiting 45 minutes to check in bags."
Pros: "The crew was very accommodating and friendly."
Cons: "80 minute delay"
Pros: "Great friendly crew. Pilot kept us up on everything - delays, etc"
Cons: "Too cramped"
Pros: "Smooth flight with early arrival at the destination."
Cons: "Horrible seats. $50 per checked bag pretty standard but always annoying."
Pros: "The cheap airfare"
Cons: "Delayed. Then sat on the Tarmac an additional 45min because they "lost the flight plan""
Cons: "the flight ran late and then was ultimately canceled. The plane had to stay at the airport and then head to Las Vegas in the morning anyway, why couldn't they put us on that flight?! Also, nickel and diming us to death is a terrible way to do business!"
Cons: "I didnt like the attitude of the ticket agent and supervisor. We were made to sit for 6 hr only to be told that the flight has been cancelled"
Pros: "I like easiness boarding and flight was smooth. Didn't like no option for internet option u can buy. Courtesy cup water could have been offered. I think to much notation on cost non courtesy bag."
Cons: "People were smoking on the plane; in the bathroom! Flight was delayed three hours because of a mechinal issue. That's a lie. Both pilots were late!!! And they just let a drunk guy on the plane!"
Pros: "Friendly staff"
Cons: "So jam packed, I would fly jet blue and justify spending hundreds more to be comfortable, the staff was great but it was so packed it was just unbearable, I would never fly spirit ever again"
Pros: "Price and leg room. The standard seats are wider in the seat so you don't feel like a sardine."
Cons: "The row of seats behind the "first class" has less leg room because the big seat reclines in your lap."
Pros: "It was a really smooth and great time flying Spirit! We purchased two bags to check in ahead of time. When we got to the air port we stood in a line for bag drop off and that was cool because there was just two people ahead of us vs the regular line was pretty long! We got our bags checked in and we where in our way through security. When time came to board the staff was really good and we loaded the plain pretty fast and where on our way! No delays! Great company! Great service! Really happy!"
Pros: "Quick early boarding after short delay flight was quick and smooth"
Cons: "Website very pushy of buying stuff that I didn't want"
Pros: "Flight was late"
Cons: "When purchasing my flight with Spirit, I did it for the price- like most people who buy tickets with this airline. I knew I would be charged for my carry on bag, but did not think it would amount to $45.00. My biggest issue with them is that my flight was delayed 3 hours... every single time I fly this airline my flight is delayed. There were no weather issues at all, just always seems like Spirit can't get their act together. I would rather pay more (which I ended up doing by the extreme charge for a carry on bag anyway) for another airline then deal with delayed flights and lack of communication by Spirit airlines ever again."
Pros: "The only good thing about the flight was the crew everything else was horrible old plane you have to pay for everything even a carry on. The first and last time I fly spirit"
Cons: "Flight was 3 hours delayed, no leg room, uncomfortable trip"
Cons: "Don't bring airplane bottles. They will let you bring them on but not drink them!"
Pros: "We boarded easily and got there on time"
Cons: "The flight attendants were harsh and the people behind us got very drunk and were rude the entire five and a half hour flight. They were yelling about everything in their lives and demanding more vodka. The flight attendants thought it was ok for them to have three red bull vodkas and at the end gave them another drink to split. Meanwhile, while sleeping my husband was awoken to check on his seatbelt which was on. And he never feel asleep again. I really wanted to jump out the plane. Nobody around us had a good experience. Also, I had to pay $100 to bring a normal carry on on the plane."
Pros: "I certainly liked the price."
Cons: "Seats were terribly small and very uncomfortable. 1 or 2 hour commute would be ok but I'm 6foot 2 220lbs. I will say i will fly spirit for shorter flights but if given the choice, I'll pay more for more room."
Airlines flying from Pennsylvania to Nevada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights