Daily cleaning, installation of cabin HEPA filters on flights from Peru to Louisiana
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Scores according to KAYAK customer reviews
Cons: "Better food choices"
Cons: "Crew listless and tired. Not even a coup of coffee in the morning before a 6 a.m. arrival at FLL. Seat didn't recline (3A). My seat, tray table, arm and head rest were downright filthy - used three wipes to clean the horrible mess and they were all black."
Pros: "In this age of very tight seating. JetBlue still manages to offer a better seat, a happy and efficient crew and good service at the airport ."
Cons: "I’m a short, average weight woman that felt the space in the bathroom was impossible! There were only two bathrooms for the whole airplane, used both once and I could barely fit in it."
Pros: "Good leg room"
Cons: "Old plane and time for the boneyard."
Cons: "Not being delayed"
Pros: "The seat was uncomfortable, but the airline knows that but nothing is done. No entertainment at all from Ftld to Lima and Lima to Ftld."
Cons: "Not boarding us 30 minutes late then keeping us at the gate for another 30 minutes after landing"
Cons: "Flight was delayed leaving NYC and when we landed in New Orleans, the gate was occupies, so we had to wait."
Cons: "We were delayed which happens sometimes. I departed gate 26 at JFk the problem with the delay was there was no place to sit during the 90 min delay"
Pros: "Our crew was great"
Cons: "The delay sucked all the kiosks didn’t work 45 minute wait at the help desk bad"
Cons: "Waited to book seat and had to upgrade at 70.00. Feel ripped off. Did not appear to be any other choice."
Pros: "Short in language space"
Pros: "Crew was so helpful... even loaned me a phone charger."
Cons: "The flight was delayed after we boarded- originally scheduled to be in time. We sat on Tarmac 1.5hrs before we were able to take off"
Cons: "Pillow and blanket were extra"
Pros: "JetBlue is always consistently good."
Pros: "I made a flight, canceled it that day and booked on a different airline. But, I never got a cancellation email. So all I saw was the JetBlue flight. Last night, I got an email from Kayak telling me to check in so my daughter went to the wrong airport to the wrong flight!!"
Cons: "Why was Kayak not notified that I don't have this flight anymore? I booked 2 months ago...didn't remember the details. Do you know how confusing it is to get a check-in email, after no cancellation email? So when I search my email all that comes up is the flight that was canceled! Bad communication"
Pros: "entertainment, boarding-excellent Seat were pretty comfortable"
Cons: "Crew needs to learn better customer service"
Cons: "Why are all your flights delayed? It’s ridiculous."
Pros: "The flight was relatively quick and smooth."
Cons: "When I boarded the flight the overhead bins were already full so I had to check my bag at the gate. When I picked it up at baggage claim my bag was soaked and my pink bag had black dirt all over it. The terminal had poop on the floor in multiple spots along the main path where people walk, which is clearly disgusting and concerning. Although the flight was fine the combination of these things made it a very unpleasant experience."
Pros: "Just liovrJetBlue! The personnel is always attentive and engaging, quick with a smile and ready to lend a hand when needed. I believe other airlines should try to find out their hiring process and copy their system to get such quality people that understand service."
Cons: "JetBlue is how flying is meant to be!"
Pros: "Time was excellent"
Cons: "Snacks , why such small portion"
Cons: "Blankets are $5"
Pros: "Pilots made for a great flight in horrible weather conditions"
Pros: "Nice crews"
Cons: "Delayed nearly 2hours"
Pros: "Crew was very polite. Good leg room."
Cons: "Video did not work good. video screen small Plain not very clean Extra charge for blankets, pillow, adult beverages."
Pros: "Comfortable seats, crew was very nice, flight was very smooth."
Cons: "I searched and searched forever to figure out how to connect to the WiFi inflight. My phone kept telling me that I was connected but I could not use any apps or connect to the internet in anyway. I looked in the seat back pocket for information on how to connect, nothing. I googled before we took off, nothing. I loved everything else about this flight but this was incredibly frustrating, especially when I was traveling for work."
Pros: "Great snacks, nice plane staff."
Cons: "An electrical problem caused the plane to shut down. Rather than finding us new flights, we waited for many hours for the plane to be repaired. I was planning on making it to work by 9 this morning but the only folks who received alternate flights were the ones with connections :( in addition to this, the power shutting down on the plane was extremely unsettling. I have flown hundreds of times and have zero fear of flying. Today, I was terrified that the power would shut off mid-flight at any moment. I truly wish we'd been given another plane...i know that's tough. But something along those lines would have been better than stepping back on the one that shut down with all of us in it...after waiting for hours for it to be repaired. I do appreciate the $150 coupon though."
Pros: "Slightly greater than average leg room, makes a difference! Have not flown much with JetBlue in the past, but I plan to use them more in the future!"
Cons: "For 6 hour flight.... no drink, no snack , no food plus had to spend 25$ for check bag on an international flight."
Pros: "Plane was best coach accommodations at no upgrades . . . Ever! Plenty of space, clean, fresh, a Wow!"
Cons: "Delayed departure waiting for catering to show up"
Cons: "The flight from Atlanta to lima was a mess, we did sleep in the airport, the personnel was unpolite, the did not give us hotel, food or nothing and answer us in bad manner, I will put this experience in my instagram and Facebook."
Pros: "The JetBlue staff was very attentive, and we reached our location quickly! Definitely will keep JetBlue in mind for future travel."
Cons: "Nothing I can think of"
Pros: "I was feeling a bit ill and asked to move to an empty row to be able to lie down, and the flight attendants accommodated my request and were very kind to me. I was then able to nap and felt better after. I'm grateful for their hospitality!"
Pros: "Nothing but a little leg room"
Cons: "No entertainment except Spanish movies that you had to watch on their time... No internet like advertised... Unlimited snacks, what the one time they bring them you have to grab them all... One offer in a while 5 hour flight... No meal... Horrible in my opinion...I got a meal on an hour train ride for Christ sake... Won't choose jet blue for any long flight ever again"
Pros: "Departure on time. Arrived early. Good snacks, WiFi and TV. Bags arrived easily."
Cons: "Wish there were movies (flight just under 4 hours)"
Pros: "Being on time is the most important thing for me! Thank you for landing earlier."
Pros: "Service was great. Crew was nice. Refreshments were enough for the duration of the flight."
Cons: "Only issue is that you need to pay for the headphones."
Pros: "Crew was awesome, decent leg room, free wifi!"
Cons: "Our plane had a mechanical issue and fixing it caused a two hour delay; the row I sat at had something smelly spilled on the panel below the window that required the crew to call for cleaners"
Pros: "JetBlue is really the only airline that I care to fly anymore. Not only do they get me to my destination on time in comfortable seats but their staff is very accommodating and friendly."
Cons: "Everything was great"
Cons: "More movies. More breakfast options. And ran out of cookies."
Pros: "Good service and arrive early"
Pros: "Flight crew was friendly!"
Cons: "My tv screen didn't work. It kept flashing in and out for the first hour until it finally went black. On the rare occasion that a picture showed on the screen it was too dark to determine what was happening or what I was looking at. This made the ride feel long."
Pros: "JetBlue in general"
Cons: "Seating area was a bit messy. Not horrible but not super clean."
Pros: "Once again, flying Jet Blue was a great experience. The comfort of their terminal at JFK and their spot on service made a long day much easier. And we really enjoy the individual TV screens."
Cons: "The buttons on the TV were a bit glitchy but probably from being used so much."
Pros: "Fast, on time and comfortable. Good"
Pros: "The seat súper confortable"
Cons: "On time"
Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Cons: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Pros: "Predictably late."
Cons: "Be on time."
Pros: "Comfortable seats"
Cons: "In flight movies would be nice . Tight seats for 6.3 huy"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"
Pros: "Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth."
Cons: "Seats are cramped in coach. Fact of life for all carriers."
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "Everything went smoothly. Even though we were delayed for 10 mins We still managed to make it to NYC on time. The crew was friendly. The entertainment was exceptional. Really I have no complaints. I am so happy that they were able to accommodate a seat change at no charge as well."
Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."
Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."
Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."
Pros: "Good service and on time."
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"
Pros: "Everyone was very friendly and concerned about us making our connections"
Cons: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"
Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"
Pros: "I love the in-flight movies!"
Cons: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."
Pros: "Easy transition through customs."
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "The staff was wonderful and the flight was smooth"
Pros: "Wi-Fi on the plane is a nice touch."
Cons: "The seats are packed so tight there's almost no leg room - actually there is no leg room when the person in front of me reclined their seat. Since we were advised to get there 3 hours in advance only to wait two and a half hours in what is quite possibly the most uncomfortable waiting room anywhere this just makes the cramped plane even more frustrating."
Pros: "Great flight . Even got here early"
Pros: "The crew, food, plane, everything was excellent"
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Pros: "Outlets to charge your phone and watch movies."
Cons: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."
Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."
Cons: "Paid first class. Got served after people in coach."
Pros: "New aircraft A320"
Cons: "1 hour flight delay"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."
Pros: "It wasn’t bad or good."
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."
Cons: "Seating was tight"
Pros: "They ran out of food on the plane"
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Cons: "No space."
Pros: "On time!!!"
Cons: "Good trip"
Pros: "The staff was super friendly. Checking in was a breeze."
Cons: "The cabin temperature was insane. SO COLD!! even with blankets people and my self included were freezing!!"
Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."
Cons: "They hate kids"
Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."
Cons: "no individual tv’s. The best was the food, noquis were excellent"
Cons: "I didn’t like the food, worse I’ Ever taste"
Cons: "They lost and cant track my baggage. Very poor customer service."
Cons: "Why go through security over again as a transit passenger? Especially, as Lima airport security appears poorly organized."
Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."
Pros: "Worst airline food in years."
Cons: "Food was bad on all 4 legs of trip"
Cons: "No complains"
Pros: "On time departure and arrival. No suprises. Predictable"
Pros: "Attendants are always friendly; always a peaceful travel event"
Cons: "The entertainment screens did not work in my seat and my wife's seat."
Pros: "Good food, kind staff, free booze"
Pros: "Good food!"
Pros: "All else is fine."
Pros: "one more bag"
Pros: "Todo bien"
Cons: "Middle seat and one of the last ones on. Enough said"
Pros: "It was comfortable, nice staff and had a meal as well"
Cons: "Los asiento demasiados pegado. Y el snack muy pobre"
Pros: "It was on time & staff were pleasant & effective"
Pros: "El ser una marca conocida"
Cons: "Tanto el vuelo de ida como de vuelta fueron cancelados ambos vuelos. Siendo el de regreso de una forma abusiva cancelando para el día siguiente sin considerar el pago mínimo de hotel y comidas. Sin considerar los gastos ocasionados por las pérdidas de reservas en hoteles."
Pros: "They provided tablets."
Cons: "They changef aircraft for an old one. Bc Seat really uncomfortable. Not dorect aisle access. No avod. No wifi. We were waiting 20min at the aircraft door waiting to enter."
Pros: "Solo que a la 1:10pm le comunique al sobrecargo del vuelo Avianca #928 Lima _ salvador 1010 1: 20 pm hora local me di cuenta que se quedo el anillo de matrimonio en el paso de migración en la bandeja, el sobrecargo me di una instrucción que debía hablar con el encargado del Salvador la Srta Geaninia Gomez indica que como no es pérdida dentro del avión no se hacen responsables, lo que no estoy de acuerdo que me digan eso ya que es trayecto del vuelo que estaba realizando voy a tomar medidas para presentar un reclamo ya que es un valor sentimental ya que ni me dejaron ir a ver estando casi 40 minutos y sentí que no me ayudaron por los menos con una llamada en el departamento."
Cons: "i didnt like the food tasted like it was in a fridge forever"
Pros: "Did not have to pay to check our baggage!"
Pros: "Top notch airline - staff is personable & comfortable seating"
Pros: "The comfort and ease were perfect and they were very helpful and accommodating with my bringing my guitar on board. The food was fairly mediocre in business class although the croissant was good. The stewardess who waited on business class was a bit unfriendly but her service was fine I would definitely fly with avianca again. Overall I had a very good experience."
Pros: "all the experience"
Pros: "I like AA"
Pros: "good attention"
Pros: "Muy buen servicio"
Cons: "At the last minutes was told to go to seat next to the bathroom coz the airline made a mistake and have my seat to the other person. So unprofessional and disappointing."
Pros: "On time"
Cons: "They didnt tell us that emergency seats do not recling"
Cons: "Not on time, no entertainment system, little space"
Pros: "the wine was good"
Cons: "the tv"
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Pros: "Got me there"
Cons: "Delayed crowded and bumpy"
Cons: "Movies broken has to change seat"
Pros: "Great food and headphones"
Pros: "no usb charger"
Pros: "La puntualidad y responsabilidad del bpersonal de abordo."
Cons: "LOs espacios entre asientos son bastante reducidos."
Cons: "The man sitting next to me had too much BO used much of my space."
Cons: "They didn't let him to aboard, because of a mistake on the name. I called to ask for help to fix the name and the person who answer me asked me for a numeric code and I didn't know where to find it. He was very rude, didn't help at lot guiding me where I can find it, but instead he said " You have to call back when you find it" I asked him that I couldn't find it and he almost yelled at me saying DID YOU GOT a RESERVATION OR NOT?. I never found the numeric code he asked for. So I called again and fortunately somebody else answer my call and she was a litTle more helpful and didn't made me waste my time with a numeric code. She asked me for the Trip ID # and I found it right away. VERY DISAPPOINTING. I LOST 700 DOLLARS. I HAD TO BUY ANOTHER PLAIN TICKET!!!!!"
Pros: "Boarding and disembarking were very smooth and the crew was very nice."
Cons: "there was no flight. pay attention, kayak."
Pros: "Short, sweet, uneventful"
Cons: "Leave on time. Friendlier and helpful service"
Pros: "United does it better than low-cost carriers"
Cons: "Not worth the additional cost over low-cost carriers"
Pros: "Seat was comfortable"
Cons: "I was very specific with selecting aisle seats(has my sitting option) but it was ignored many times without my trip which made very uncomfortable. At times I had to request which seats."
Pros: "Great crew"
Pros: "That I can charge my phone."
Cons: "That I needed the wall jack part to charge my phone. My side’s wall jack was broken. I think if possible they can make it that I can plug the usb part of the wall jack straight. This way the wall jack won’t be needed. Also they were only two in each roll but they are three seats in each roll."
Cons: "Less time with seatbelt sign on."
Cons: "Need power supply for passenger seats in Economy Plus."
Pros: "Departed 1 hour late, messedup plans in New York city for us."
Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"
Pros: "The time between boarding and departure was limited."
Cons: "It was hot and the pilot sped up through turbulence to land on time. The wind was too rough to fly fast through, I almost needed the "barf bag"."
Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."
Cons: "Super uncomfortable seats"
Pros: "Very nice employees. The trip was good. Unfortunately, the plane was delayed for a fueling off load for 45 minutes but it all worked out just fine."
Pros: "Very late - no communication from gate agents."
Pros: "The surprising extra legroom from economy seats."
Cons: "Basic economy not aloud a carry on bag. Charged for a checked bag. The TV programming was an extra charge as well as the drinks."
Pros: "United terminal in Houston is very nice"
Cons: "Narrow, uncomfortable seats."
Cons: "I was informed at check in that I could not bring a carry on bag. Therefore, I had to pay to check my bag. However, all other passengers on the plane brought carry on bags. Then, upon arrival in New Orleans, my bag failed to arrive. My bag was still in Chicago."
Pros: "Got a free drink for the delay."
Cons: "2 hour and 10 minute delay, had to board and DE-board a plane and change gate 3 times."
Pros: "Pilot communicated everything"
Cons: "Late takeoff"
Cons: "Very uncomfortable seating!"
Pros: "The crew was very nice."
Cons: "My group got separated, as well as a few other groups I saw. There was no effort made by the airport staff to accommodate any of us."
Pros: "On time. Comfortable"
Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."
Pros: "Ahead of schedule"
Cons: "The child behind me kicking me"
Pros: "Stewardesses we're kind and helpful"
Cons: "One of the stewards spoke ill and loudly of a passenger he was irritated with as passengers were exiting the plane in Houston, which I found to be incredibly unprofessional."
Cons: "Lost my bag"
Pros: "Timely Clean"
Cons: "Too much carry-on luggage slow loading and exiting of the airplane"
Pros: "Wonderful crew, great plane ride."
Cons: "I was forced to check my carry on because others were allowed to bring several carry one bags I counted 18 passengers that were allowed to bring 3 carry one bags & a personal item to store under the seat so if you are in the 3rd, 4th or 5tn boarding group there isn't any overhead storage available I paid to check check my other luggage so I would follow the rules others should be made to do the same I worried all the way to New Orleans that my carry would be lost"
Pros: "couldn't access wifi. crowded cabin. passengers being loud/obtrusive. long delay for takeoff."
Pros: "Excellent service!"
Cons: "The wi fi should be free of charge"
Pros: "Crew was excellent. Beyond making sure we were comfortable."
Cons: "Wish I used y'all for my other flights!"
Cons: "No usb hookup. No food"
Pros: "On time and direct"
Cons: "Same comment as above"
Pros: "Crew was friendly and minimized the frustration with the delay"
Cons: "2 hour delay"
Pros: "They were friendly no matter where you were seated. Always had smiles"
Cons: "All was good. No dislikes"
Pros: "Not much to like"
Cons: "Supervisors and staff rude in Houston not accommodatING at all Horrible overall exoeriance with United"
Cons: "2-3 hour delay kept delaying, snack was nasty, drink yeah right it was a sip. They take a can and split it between four people. So unorganized and rude."
Pros: "Same as above,"
Cons: "Same as above, but no snack was offered, and there was only expansive food for purchase"
Pros: "Love the customer service and friendly staff"
Pros: "Free snacks and we arrived 30 mind early"
Pros: "On time!"
Cons: "No complaints"
Cons: "Service Assistance was poor and they were asking money for what is their job"
Cons: "really, spirit is the qorst"
Pros: "Spirit website is like a child built it and maintains it. Grammar errors and hard to get a humanity can understand if you call"
Pros: "Please refer to previous comment"
Pros: "No comfortable setting"
Cons: "I did not. Like anything."
Pros: "I won free miles!"
Pros: "Employee attire and cleanliness."
Cons: "Small tray/table."
Cons: "Compre este vuelo atravez de kayak, one way con escala en forloderler, Florida para mi mama una persona que necesita asistencia. Adquiri el servicio de silla de ruedas. Primero le hacen pagar 52$ dolares por su maleta. Cuando hace el stop ella va al baño se pierde consigue alguin que la ayude la llevan al front desk y le hacen pasar todo el proceso de check in again simplemente por que se perdio y no supo como regresar a su gate. La agangr de sprint le quiere volver a cobrar 52$ por su carry on nuevamente. Mi mama la nerviosa y llorosa me comunica con la agente de sprint. Le indico por teléfono que mi mama no tiene suficiente dinero con ella para pagar la maleta nuevamente que la unica forma seria que me tomara el pago por telefono vuelvo y le expecifico que mi mama es una paciente nerviosa y con condiciones que ella necesita asistencia. Me indica que me comunicara con la manager, no hable con esta pero ella entendio la situación de mi mama y le endico al la agente que no tenia que pagar por su maleta. En todo esto un mal servicio para pacientes con limitada capacitación. Jamas vuelvo a volar por spritit ni poner a mi mama en una situación como esta."
Pros: "Change of gate wasn't fun but it was handled professional."
Pros: "Our check in lady Jasmene was so kind and arranged my seat to be next to my traveling partner. She was so kind and caring! Thank you!"
Cons: "I dont think it was anything I didnt like."
Cons: "My $350 Michael Kors watch was stolen while my suitcase was in your possession"
Cons: "Everything costs."
Pros: "The overall flying experience with Spirit was awesome from departure to my arrival back home!"
Pros: "No comment"
Cons: "No comment"
Pros: "Horrible. They charged me twice. Never again."
Cons: "Everything. I hate spirit. Never again."
Cons: "Seat upholstery needed to be cleaned and arm rests and trays replaced. All of the aforementioned were dirty, worn down with stains and dusted with left-over food crumbs and dirt particles from previous passengers."
Pros: "Everything was good"
Cons: "Everything was good"
Cons: "Everything was good"
Pros: "Liked the rate and the fact that we got to New Orleans a few minutes early."
Cons: "I did not like the lift off. It probably was not the pilots fault but it felt like they were fighting over the controls. Plane went left to right then left to right again on the take off. This was very scary for quit a few passengers."
Cons: "Food was not provided, if some snacks add it will be good"
Pros: "It was comfortable and peaceful."
Pros: "Cheap fare"
Cons: "Expensive bag check fees of $52 across the board, even though signs listed a variable scale based on weight that would have been cheaper. Apparently that's only available if you check in early and weigh your bags yourself or something, IDK..."
Cons: "head rest added on seat very uncomfortable + seat itself is uncomfortable; other passengers allowed to sit in 1st row without paying for it."
Cons: "Too expensive!! They charge you for all"
Pros: "Staff on the plane was fine. Nice people."
Cons: "The staff responsible for getting the plane boarded were some of the rudest people I have ever encountered. Yelling at customers, threatening to delay the boarding process, and threatening to not board the plane all because the terminal is the worst built terminal I've ever been in. The customers were being patient, and the Spirit employees just kept yelling at us. One of the worst flying experiences I have ever had. Never ever will I choose Spirit in the interest of saving a couple of bucks. Not. Worth. It."
Cons: "I have used airlines for the last 20 years. Without any doubt this one was the worst. Not even the airlines in a third world country work like them. I will tell all my friends about how horrible SPIRIT is."
Cons: "Luggage cost put complete ticket price higher than competitors in which first luggage is free. Also competitor includes complimentary snack and/or beverage"
Cons: "40 lb. checked luggage max - Fee for carry-on - fee for food and beverages"
Cons: "Loud noise before take off"
Pros: "Timely landing"
Cons: "Late take off but made up in the air."
Cons: "Waiting for my bags"
Pros: "Boarding was well-organized, nothing complicated."
Cons: "The kiosks weren't working for Spirit at DFW, so I wasn't able to print my boarding pass on my own; they had a line backed up quite a bit. However, their agents worked really quick to get everyone taken care of. It's a good idea to get there early!"
Cons: "Rush between flights, delay in getting my bags, one bag missing."
Pros: "Refreshingly simple and new Airbusses that are roomy."
Cons: "2 hrs delay and poor food selection"
Cons: "Had to cancel it."
Pros: "That I landed safely and was able to see my grandmother in the hospital."
Cons: "I won't add insult to injury. Everyone gives Spirit bad reviews."
Pros: "Horrible and I was scared my son would not be able to get on the plane."
Cons: "Inconsiderate staff to a college student."
Pros: "No delays, a little more legroom than the first. At end any was better at delivering the jokes, so I was slightly less miserable."
Airlines flying from Peru to Louisiana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Peru to Louisiana
Masks required on board, masks provided on flights from Peru to Louisiana
Social distancing seating
Middle seats unavailable to book on flights from Peru to Louisiana
Testing for antibodies, testing for symptoms for flights from Peru to Louisiana
Waiving of change fees. Search flexible flights from Peru to Louisiana