Find Cheap Flights from Philadelphia to Frankfurt am Main (PHL - FRA)

The service was very good. The dinner was surprisingly good.

The seats are so cramped together...but no worse than any other airline. I had trouble finding the baggage ares in Frankfurt. The signs were confusing.

Flight was on time and staff courteous. In flight entertainment was reasonable but the food was not very good.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

WE WERE MAJORLY INCONVENIENCED BY THE ABRUPT CHANGE TO OUR SCHEDULED FLIGHT. ORIGINALLY WE WERE BOOKED WITH LUTHANSA, BUT REROUTED WITHIN HOURS OF OUR PLANNED DEPARTURE TO OTHER AIRLINES. WE HAD PRINTED OUR BOARDING PASSES AT APPROXIMATELY 6PM ON THE 20TH FOR OUR SCHEDULED 5:50 PM FLIGHT ON THE 21ST TO FRANKFURT, GERMANY, AND FROM THERE TO VENICE, ITALY. WITH NO EXPLANATION, LUTHANSA CANCELED OUR FLIGHTS AND RESCHEDULED US WITH ANOTHER AIRLINE. THE ONLY NOTIFICATION WE WERE PROVIDED WAS AN E-MAIL ABOUT 10:30AM THE MORNING OF OUR FLIGHT STATING THAT OUR FLIGHT MAY BE CANCELLED. MY HUSBAND, WHO HAD BEEN SEEING CLIENTS THAT MORNING ACCESSED THIS COMMUNICATION AFTER WE ARRIVED AT THE AIRPORT, SO WE HAD RECEIVED NOTHING TELLING US OF A DEFINITE CHANGE TO OUR FLIGHTS. THE TRIP WAS UNPLEASANT AND EXTREMELY STRESSFUL, AS WE WERE PLACED ON STANDBY FOR PART OF THE JOURNEY. WE WERE REBOOKED FROM PHILADELPHIA, PA TO PARIS, BUT NOT GUARANTEED SEATS ON OUR CONNECTING FLIGHT IN PARIS THROUGH AIRFRANCE. WE WERE FINALLY ABLE TO BOARD THE FLIGHT IN PARIS AS STAND BYS WITH AVAILABLE SEATING. THE AIRLINE LOST OUR BAGS AND WE HAD TO BUY NECESSITIES UNTIL OUR LUGGAGE COULD BE FOUND. WE DUTIFULLY CALLED AS RECOMMENDED FOR STATUS UPDATES ON OUR BAGGAGE AND WERE ASSURED THAT WE WOULD BE CONTACTED ONCE THEY ARRIVED. WE WERE NEVER CONTACTED WITH ANY UPDATES.

Short check-in line and time. Dinner offered on board. Very friendly flight attendants. Smaller airplane - 2-4-2 seats. Flight arrived about 45 minutes before schedule.

Choice dinner was out by the time it reached our seats. Unable to reserve seats by phone. Then unable to reserve seats online. Seats all the way in the back. Tight seats.

It was a amazing experience!

It was uncomfortable trying to stretch out

Actually decent silverware in economy. Cabin service very smooth and attentive.